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Dealers Pro Choice
475 SE 1st Ave, Delray Beach, FL 33444, United States
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Dealers Pro Choice
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Ha
Review №1

Here’s some before and after pics.Fantastic job with repair and blend work and all work is guaranteed.What more do you want

As
Review №2

Needed some body work done and dealer pro choice gave me back my ride with not listening to the customers needs. Not good communication with customer. emblem lettering needed fixed as I stated multiple times and instead of fixing the one letter requested, they took it all off and put it on crooked. I asked for them to redo it. They should have corrected problem before giving it to customer. I appreciate them refixing issue. Was not happy though.

An
Review №3

Everyone one at Dealers Pro Choice were very nice. The car was done when they told us it would be. The car looks great! I would definitely recommend them.

Ne
Review №4

A terrible terrible place horrible service DO NOT TRUST THESE PEOPLE. They are running the business simply to do insurance fraud nothing else! The claimed owner Francesca is a super rude, she does not know how to communicate with the customers nor with her staff. My roommate got her car stuck with them for 2 months and they even stole her fuel!!! Check the milage check your fuel because they will steal it !!!!

Mi
Review №5

I was going to use this company but with the bad reviews and lack of time consideration I will not. Not to mention the person answering the phone was rude and did not get back to me regarding my requested service. Totally unprofessional!

Da
Review №6

All I can say is WOW..... This team are world class in every aspect of those two words. The level of customer service combined with the quality of work here is unmatched. The care that not only goes into their work but the assurance of a happy customer is obviously their number one priority. Such a breath of fresh air to work with a company who cares and goes the extra mile for the customer at every turn. The work they do combined with the customer experience is second to none. Put them to work, you will not be disappointed.

Lu
Review №7

They provide top notch service and have a very professional approach on how to repair your car. Been using them for years both for my personal use and business use. Highly recommended. Rick and francesca run that place like a well oiled machine.

Gr
Review №8

Rick, Francesca and staff are as professional as it gets. No BS, straight up and deliver what they promise. Dont hesitate to bring your vehicle to them for repairs. Theres no way to get better service anywhere else.

Ru
Review №9

Dealers Pro Choice is the absolute best autobody shop in the greater Delray Beach area hands down. Our Ford dealership recommended we take our car there for body damage repair. The woman at the front desk at Dealers Pro Choice is simply amazing and sharp, the manager spectacular and highly knowledgeable, and the work product impeccable. When we picked up the car, it looked beautiful. As if that wasn’t enough, they even cleaned out the interior by vacuuming it all, making it appear shiny and new. Love this place!!

A
Review №10

I was very happy with the service I received at Dealers Pro Choice. Everyone was very kind and helpful. I would recommend them to anyone for their car needs!

Bi
Review №11

Highly recommend dealers pro choice for your auto body work . The work they did for me was flawless. You would never know the car needed bodywork and the paint matches perfectly. I can see why dealers pro-choice is the choice of auto dealers in our area. Staff is friendly are professional and I know they are very involved in the community giving back where it is needed.Rick and his team do a great job

Ka
Review №12

The work on my Kia was impeccable. Very professional & I would highly recommend them!

So
Review №13

Grieco Ford sent my brand new Mustang to their shop to repair some factory defects. My car sat at their facility for over a month without being touched. I was watching the GPS daily. When I finally threw enough of a fit it started moving around. Unfortunately, when I got the car back at the six and a half week mark it was in much worse condition than it was when they got it. They TRASHED my new car. It came back filthy inside and out. The paint work was awful. Edges not finished, overspray on the entire car, some overspray IN the car, and they flat out refused to do the work to repair a fisheye defect. On top of that the seats came back worn like someone had been using it as a napping spot. The dash was damaged like the napping person had put their feet up. This isnt even the worst. It came back with ROACHES crawling out of the dash. I was horrified. Now the car is being repaired AGAIN at a different shop. I bought the car in January. I drove it for 20 days. The rest of this time it has been in body shops. Do not use this shop. Just dont.

To
Review №14

This was a great experience all around. Rick and his team handled my cars body work in a timely manner. My car literally looked brand new (10 years old in 2021) and you would have never known it was hit. They replaced everything in the door including electrical and things look and act brand new. I highly recommend!!

Ry
Review №15

Dealers Pro Choice is one of a kind. Not because of the quality of their work, which is impeccable. Not because of their customer service, which is unmatched. But because of their dedication to the community that surrounds them. They employ, train and advance young men in a growing and profitable trade/industry. Thank you Rick and crew for all you do. Oh, and incredible work on my car. :)

ri
Review №16

Had Rick repair my ex-wifes car. Shes a teacher and survives on a teachers salary so I it was important to make her 2005 Avalon last a few more years. Rick went above and beyond what he was supposed to do cleaning the inside of the car and even doing the headlamps that were hazed. Cant tell you how nice it was to not have to do nothing but pick up the car on the day that he promised. No frustration, no back and forth, he knew what had to be done and did a profesional job doing so. I cant tell you the respect that I have for him and the work that he does. I can see why so many dealers in the area trust him to do their work. The car lookss better than it did when I bought it for her some years back. Great Job Dealers Pro Choice!

tr
Review №17

They were great. Quickly received estimate. Part came in work was done perfectly.

Fr
Review №18

The work done on my Bentley GTC was impeccable as were the staff and owner. I’m very happy and highly recommend them!

Te
Review №19

Dealers Pro Choice did excellent work on my daughters car after an accident.They were fast, great pricing and excellent customer service.My daughters car looks brand new.

Br
Review №20

They are absolutely magnificent..they are so honest and true ..would highly recommend them..I give them a ten star..my car looks like brand new..trustworthy..kind..caring..I just love them..my first time and it wont be my last..they care about there customers..highly recommended...high quality work..very professional..love those guys..cant ty enough...its been such an honor to find these true people..and there work is above and beyond my expectation...always..Brenda Romano Ferro

Fo
Review №21

Excellent placeGo to Francesca she’s incredible

Br
Review №22

Took my 2009 Ford Fusion in to Dealers Pro Choice and cant say enough how well a job they did. For being so busy they were able to repair, paint and also gave me much needed claim assistance during the whole process. They really made it seem like they were working hard to make sure everything was as simple as possible for me, no. I took my car to 3 body shops in the area and not one of them could beat the estimate that Dealers pro choice gave me. Every dealership in delray told me to call them. Glad I Did!

Ju
Review №23

Recently my vehicle was sent to dealers pro choice on behalf of Gunther Volkswagen to repair some paint chips that were on the vehicle due to the carelessness of Gunthers employees.When the vehicle was first sent to dealers pro choice I got the vehicle back in a timely fashion and thought the repairs look good. However shortly after picking it up the rain washed off the glaze that they put on the car and I started to notice several areas of sloppiness in their work. I also noticed a small dent on the left rear door near the fender. I figured that there was no way that dent could be their fault and went and paid a paintless dent removal service $50 to have it taken out. As far as the imperfections, the finishing work on the repairs was very sloppy and I had to bring the car back to their shop a 2nd time to have it “fixed”. Rick the owner was friendly and was quick to bring the car in and level out (wet sand) the clear coat on a repair they did to make it look slightly better. Again he gave the car back to me covered with glaze to hide any imperfections for me to see. I trusted his word it was all good and went on my way. Again after the glaze washed off the car a 2nd time I noticed more issues. These included flaking clear coat, as well as issues with the area he had wet sanded. The sanded area looked very dull as if the clear coat was thin or burnt, and also the finishing work they did with a buffer had left tons of trails and swirls all over the car.I brought back the vehicle a third time to have the flaking clear coat addressed and hopefully have all of the issues resolved. The car was back to me in about 2 days, and again covered in glaze hiding any imperfections. I took the vehicle home and now that I have washed the car, i can see that it is still not right. I still have issues with the dull thin/burnt area in my clear coat, and i also found a large paint chip on a rear door that was not there before the last time they touched the vehicle.So now after 3 trips to dealers pro choice i do not only have a vehicle that still needs to go to another body shop, but i also got a dent i had to repair, a paint chip that will need to go to another body shop, and some clear coat that will need to be addressed by a detailer or another body shop. Thanks dealers pro choice!

Pa
Review №24

Rick and his staff are Phenomenal they really treat your car like it’s their own I love the service. Thank you Dealers Pro choice

Ta
Review №25

Rick did an amazing job repairing my car. He was extremely reliable and honest. I highly recommend using him and he is my go to for any issues with my car

Da
Review №26

Best body shop around! They have done great work for me on two Foxbody Mustangs, my F150, and now they are fixing the deep scratch my wife put on her beautiful new MDX. The owner Rick is very honest and straight forward. They deliver top quality work and can work on any car from a high end import to a cool project car.

Li
Review №27

If you want your vehicle repaired in a timely manner, DO NOT GO HERE. They kept a vehicle here for 50 days and still didnt repair it. It wouldnt start. When I confronted the receptionist (Francesca), she not only refused to take responsibility, but blamed us for the problem.

Ja
Review №28

Dealer Pro Choice was a sublet vendor selected by Grieco Ford Delray Beach service department to paint a replacement hood for my vehicle. The work is substandard and very poor quality as it looks like it was painted with French fry grease on the side of the highway in a construction zone during a windy day. The clear coat started delaminating and the paint was peeling within one week. The panel edges are not finished and the dirt and defects were polished so much that they burned through the clear coat. I would not recommend this facility to paint my mailbox.

CH
Review №29

My Edge looks brand new - Thanks Rick, Francesca and Team!

Er
Review №30

I have not been in an accident in over 30 years and was on one at 5pm on December 31st 2018 in Ft Lauderdale. Although my Mustang was driveable the entire front of my car had to be replaced. I did my due dillegence on auto body repairs as I needed a fair price as I did not have collission so I was responsible for the repair out of pocket. Dealing with Rick Burgess was excellent. The estimate he promissed is what I paid and my car was ready in 4 days. My Mustang looks great and I was happy with the work and fair price I paid.

Information
11 Photos
30 Comments
4.3 Rating
  • Address:475 SE 1st Ave, Delray Beach, FL 33444, United States
  • Site:http://dealersprochoice.com/
  • Phone:+1 561-562-6607
Categories
  • Auto body shop
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Amenities
  • Mechanic:Yes
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