I love this place!!! π Frankie Marciano was honest and helpful in buying my son his first car!!! I couldnt believe the beautiful selection of cars and good prices . I wont be dealing with anyone else again as before this I was sold terrible cars and lied to about prices etc. Marciano cares about return business and reputation. Thank you Frankie!!!
You canβt go wrong with the Marciano Auto Group! They can quickly help you find what you are looking for. Donβt waste your time at other dealerships!
Thank God I found the right place!Honestly I was a little hesitant dealing with a car dealership since I had so many bad experiences in the past. My experience with Frankie and Carolyne from start to finish made me feel like a valuable customer.Carolyne is not only professional and well spoken, she values the buying experience of the customer and even helped me to look for a key that I lost at the dealership on the first day!If you are looking for a dealership that sells high quality cars whilst providing great customer service this is the place to be! 5out of 5 stars******
Carolyne at marcino auto group great person made it happen as expected love this place thanks carolyne
Carolyne is super great, she hooked my bf up with a new truck even with his credit being not so great, definitely recommend anyone looking for a vehicle.
Upon arriving at this business i was greeted with kindness and welcome, the place is small and very clean, the young lady that took my information was kind and attentive other staff members were also professional and courteous. Their was no decision made that day about my purchase of the 2010 370Z.Upon calling back two days later it was quite odd and i was surprised that i was told that with the amount of money i had to put down they probably wouldnt even look into my application. As of this writing i have yet to receive a call back from anyone.But i understand that things happen and this could be an oversight (one would hope so and not a reflection of their dedication to the customer) but i would encourage anyone to give them a try based on so many positives that i experienced their. And they have a great selection of vehicles. As for my friends that read my posts i will continue to try and provide honest and heartfelt information that may help you.SincerelyChristopher Robinson ππΌ
Love the people here. Called and they were the only people that werr willing to help. Carolyne kept her word on the Armada. It runs like new
Wow! I have to say this was the best, smoothest car shopping experience EVER! No hassle, no run arounds and straight to the point. I will recommend this dealership to EVERYONE. Ask for Carolyne she is the BEST! SMART,Sweet, ATENTIVE and an expect on what she does!
Carolyne was extremely nice . She is an expert in the car business! I cant believe how such a young woman can carry herself in such a professional way. I wkll come back to buy a car here just because of her EXCELLENT customer service, attention and knowledge!
I had a great experience with Marciano Auto Group. NO TIME WASTED. Best car purchase transaction Ive ever made. Contact Carolyne she is the BEST!
AWESOME GROUP AND SO ORGANIZED!! This was truly the BEST car buying experience I have had. What a pleasure it was working with Frank and his team!! Would highly recommend this place. Thanks so much!
Great customer service!!β¦great deals!! Would definitely recommend to anyone
Carolyne is extremely knowledgeable, professional, and courteous. She assisted me with paying off my truck and ensuring that I would have my titles in hand in a timely fashion. I would definitely refer Marciano Auto Group to everyone who is looking for a great deal on a vehicle.
Carolyne was our sales person. She was very prompt and professional. Made sure that we were satisfied and without a doubt pleased with our purchase of our car. I highly recommend to visit carolyne at Marciano auto group inc. at 2680 n Dixie hey pompano beach Fl 33064
Greatest customer service around... hands down.Found vehicle, spoke with Frankie who was open and ready to make a deal. True to his word responded promptly and decision was made.Made an appointment to do the deal and had a wonderful follow up with Carolyne who was professional and informative!Went to their facility, wonderful and immediate greetings from all!! Carolyne with her excellent customer service had us test driving the truck within minutes!!! Paperwork prepared, details worked out .... stress free!
Found the truck I was looking for in mint condition. Big thanks to Caroline and MAG for making it happen. Thanks guys!
Donβt waste your time or money with this place. Their βwordβ is absolutely meaningless, I put 1000 dollars down to hold a vehicle and waited over a week to get sent the paperwork. Just to be told they sold the vehicle to someone else.Took them another week to even send me a refund, two weeks wasted trusting these people.
Greatest experience at a car dealership Ive ever had. Cleanest vehicles around. They let me take the truck to a mechanic, helped with financing, they make you feel like family. If youre tired of driving from Car lot to car lot or want to save yourself the trouble Marcianos is where you want to go!
Carolyne was such a loving person..Sheβs always available to help in any way..Thank you again for my new bad @$$ truck.
Great experience, amazing staff along with a great deal!
Frank and his team at Marciano Auto Group made what is usually a stressful and consuming experience into a fun and enjoyable one! They gave us a very fair offer for our trade in and got us into exactly the car we wanted! No fuss, no stress, no bs! Thank you to this team so much for everything!
This is probably the best car dealers dealing in used cars. Have bought 3 from him. Highly recommend, speak with Frank.
I purchased My car today 2/23/21 I can not express enough how FANTASTIC everyone is at this car dealer ..From the owner to the girls in the office all was a FABULOUS EXPERIENCE. I HIGHLY recommend going here to get your next car..Thank You All who helped Me ..πππ
Carolyne is the BEST! GREAT PERSONALITY AND CHARACTER! SHE KNOWS WHAT ZHE IS DOING ! EXTFEMELY KNOWLEDGEABLE! MY WIFE LOVES HER!
I wouldnt trust anything that came out of anyones mouth at Marciano Auto Group. Frank Marciano is the epitome of the disreputable used car salesman. The problem with the market for used cars is that the sellers usually know a lot more about the car then the buyers. First, the sellers have spent more time with the car. Second, they are probably professionals in the car business and the buyer is probably not. Third, used cars vary a great deal since their condition depends on how they were treated, and the buyer knows nothing of this.So used car salesmen are in a position to take advantage of an ignorant buyer in order to get money.
Not a bad Sales Experience. Justin was always there to help and answer any time of day and week. However, once the sale was completed the response time to my messages were took longer and sometimes without a response. The a/c it was discovered was not working and it was evident that it was not working before the sale was completed because I did bring the issue of it into question when test driving it, but was told that it was not cooling because of the Florida heat. I recently move to FL and took their word for it.After buying it I discovered that after running the a/c for 20 mins. the blower would stop. When I brought it to Maricanos attention, they first assured me that they Would do right by me and had me take it to an auto shop that they work with. The auto shop confirmed that the a/c had a problem. When Marciano was informed about the a/c and that there was a problem, I was reminded by them that I bought the car As Is and that I should only call them during business hours.I know that Marciano is not legally obligated to repair the a/c but it was evident that there was an issue with it and the salesperson brushed off. Even when I drove the unit off of their lot after buying, I did again bring the a/c to their attention and their onsite technician did something and said it was good to go.In conclusion, Marciano Auto Group is like any other car dealer and will work with you in all ways to get you confident to buy from them. However, when it comes to Doing the Right Thing, they will as with all dealership, do the right thing that does not cost them any money and only do what is their legal obligation. So, they Dont Have Your Back.The recent response is incorrect in that I was not offered a warranty. The a/c was not working properly before I purchased it. When I collected the vehicle I asked to them to check the a/c because it was not cooling and they topped Up the Freon, which means there was a leak because the a/c is a closed system and if you have to top up the Freon, it means there is a leak.Also, in a previous review Marciano repaired the transmission of a customers vehicle after they purchased it, so it seems that they will arrange to repair, but did not offer to repair mine even though it is evident that the a/c was not working before I purchased the vehicle.
This dealership is fantastic. I got a great deal on my truck. Caroline is super friendly and very professional. See her specifically to not only get a great deal but have a wonderful all around experience.
Family owned they where great to deal with will buy all my cars from them
These folks are great. They did exactly what we asked for when buying our truck. They were polite, professional, and great to deal with. Iβll buy from them again.
Hands down the best consumer experience Ive had in my life and I say this because to say car buying is an undersell. The assistance, the individual care from the professionals at Marciano Auto will certainly leave you with a feeling of fulfillment in your vehicle purchasing conquest. Sincerely thank you to Marciano Auto Group.
Great experience. I spoke with Caroline explained what I needed and she got me straight to Frank. I explained what I needed to accomplish he called me back within an hour and made it work I did not want to waste either one of our times. Got to dealership, at 6:20 test drive the immaculate truck and did paperwork. Was out with my new truck by 7. Met staff and dad, Frank. Best car buying experience, EVER. Do yourself a favor, contact them first!
I bought an f150 from them. Iβm a single mom who knows nothing about trucks. I called them after seeing it online and they held my hand throughout the whole process. Frankie walked me through everything. Buying a used car can be terrifying, but they showed me that not all used car salesmen are alike. I felt like family. Very happy and I love my truck!!
Great service and clean inventory - These are the nicest people we have had the pleasure of working with. We had to drive quite a ways to get to the RAM 1500 we purchased, but Frankie was more than willing to work with us and sent everything we needed in writing in advance. This was a very personable and easy car buying experience. :) We love our new truck!
Carolyne helped me she was so nice and sweet, I bought a 2005 Honda Accord in great condition!! Will be buying another car from them soon
Very very good customer service they treat you like a family. They fix each and every single thing i find wrong in the car. I definitely recommend this outstanding place
Amazing service very friendly i wouldnt buy a car anywhere else 10 stars
4.6 out of 5 stars? Who are they paying off? Purchased a vehicle with them. Have made payments on time for over a year. First time i was late by TWO DAYS, they called and were extremely rude and disrespectful. Recently got into a fender bender and I started getting the same disrespectful calls because I didnt immediately inform them. Do they need to know when I fill the car up and get it washed? Complete joke and the lack of professionalism is sickening. If this family owned shop cant handle the stress of running a business they shouldnt be in business.
Hands down the best customer service Iβve received from a dealership! Frankie went out of his way and treated me like family and with respect. I bought my 2012 Challenger and the car is extremely clean! Would recommend these guys to everyone! Thanks for taking care of me.
Attentive, good follow up, fair price, vehicle has worked great. Highly recommend!
Very happy with my experience and purchase.
From the moment I walked in, it was a great experience. I was greeted by the receptionist that made me feel more than welcome. She was so nice walking around the counter to shake my hand, offer water and coffee. She truly created a warm, pleasant atmosphere right from the get go.Then I met with both Frank and Frankie who were both extremely informative about the car, and answered every single question open and honest. It is evident that these guys know what theyβre doing and that they truly have a passion for cars and love the business. Also not to mention that they really will give you the best possible deal.Itβs clear that they really do care for their customers, and want what is best for them. They strive to create happiness, and i could not be anymore thrilled about my new car. They worked very hard to make the deal work for me, and i couldnβt be more thankful.These guys really care about their customers; trust me when i say that they are the best! I would highly recommend to my family, friends and anyone who is serious about getting into a quality car. I left there with a kick butt car and a smile on my face!! You will not go wrong with MAG!Great experience!!
Where do I even begin. From the moment I walked in I was greeted with a smile and offered coffee or water. Once I spoke to Frankie I was in shock. Such a real person. Very honest and very happy with what he does. I wish I remembered the two ladies names because they made me feel like I was at home. I am so happy with my car and so happy with the service there. Please if anyone needs a car this is the place to go
This was the first place I looked at. From the beginning my Fiance and I could already tell that we would be in good hands and ofcourse we still wanted to see other selections and places to make sure we cover all bases. Once we did we returned back here because no other place could match the quality of service they provided us from the minute we opened their doors.I highly recommend this business and will be bringing some of my own family here soon too. Frank took his time explaining and did not rush us one bit. I dont think Ive ever felt non rushed buying a car. It was great! On top of that you could tell they really love what they do and really care about their customers and cars. It was a good feeling from start to finish and my fiance and I could not stress this enough. Thank you!Also dont say no to their coffee. It is on point!
Staff was friendly car was cheap and in decent condition however during the purchase we noticed some warning lights involving the brakes on the car, they took the car in and βfixedβ the issue several days later the same issue, we took it back waited nearly a month just to get the car back with the same overlying issue. Cool we didnβt have to pay for any of that but we bought a car with an issue unresolved and wasted time to have the hold it basically.
I was having so much trouble finding a vehicle due to my credit situation. Frankie the owner called me personally and gaurenteed he could get me into a vehicle. The level of service he and his staff provided was top notch, they treat you like family and get you a great deal and vehicle. The process was painless and he is very thorough. What a great car buying experience. This is how car buying should be!!
My wife was looking for a new car and found a great deal here. Frank Marciano was a great salesman with no pressure to buy and showed a variety of cars that she could purchase. Very friendly staff and absolutely no pressure or haggling over the vehicle. I will purchase my next vehicle here because of the way my wife was treated and she is very very hard to please.
AWESOME ππ½! Family oriented business. Everyone is very nice helpful and they make you feel as if you are more important than the sale! Definitely our familyβs new dealershipβ£οΈ
They have a Tahoe posted on offer up, I simply messaged and asked if it had 4WD as that is a requirement I am looking for in a new vehicle, it did not so I let them know what other trucks I would be interested in if they had them on the lot. The response I received at 2 am was sounds like you have bad credit and more worried about 4WD than getting a solid investment Very disrespectful and unprofessional. Clearly they dont care what the customer wants and feel they have the right to criticize and judge my credit score before even finding out one financial thing about me. Would never buy a vehicle from them even if it was my last option.
Be careful with them, not very trustworthy!!
Excellent dealership. I would buy again from them anytime.
Great place to buy a truck fair priced and theyβre very straight up with you about the vehicle and they will work with you and they offer in-house financing would definitely recommend them to anyone
My name is Quest and I will say this they help even tho my credit wasnt a1 and my girl she know who she is very warming and nice and justin thats my heart thank yall for helping me
Freindly honest straightforward. A pleasure to work with. Small selection of cars but if they have what your looking for you willenjoy the experience.
I went in and everyone was nice. Carolyne was very nice throughout the whole process and Frankie made the deal come through. Really nice people and I think everyone would enjoy it
Bought a car 8 mths ago, Frankie and his crew were amazing and I hate car shopping. No need to haggle you will be very happy and they got me financed with not so fabulous credit. I will be buying another car from them soon
Franks the man if your looking to get a car this is the place to go super quick and friendly staff you wont be disappointed!
Thank you so much everyone here was so nice they took care of us. We appreciate it so much we walked in and walked out with a beautiful car didnβt take much time at all thank you so much Marciano auto group!!!! We will definitely come back for another car.
Great buying experience. Frankie made us feel like family! Very Honest and friendly! Will be referring friends and family.
I had the BEST EXPERIENCE getting my car everything went smoothly i couldnt be more happier with my car and sevice, I want to thank you Frank for everything you have done for meyou are the BEST and Bobby for making sure anything is ok with my vehicle and the other guy thankyou to but i forgot his name im sorry but if you need a car and want your deal to go smoothly give Frank a call
Great people with a great selection of excellently maintained vehicles. They will work to get you in the car thats right for you :)
Amazing people great to work with. I would recommend them to anyone they really want to help you get into a car and at a fair price.
Best experience ever..... they treat you like family from the minute they meet you. Highly recommend this dealer!!!
Bad credit or no credit and you need a car with low payments donβt hesitate to go to Marciano auto group as low as 1000 Down payment he can get you into a nice car !!! Frankie one of the owners will work with you no matter what it takes less than an hour he will have you driving the car of your dreams !!. Great customer service ! One of the best dealership I went to thank you Frankie !! I will be back soon .
I recently jusy a bought a car from them and i love it. Great group of people and they work with you.
Frankie and Caroline are the people to go to they understand your budget and your situation and make it work no matter how difficult. Overall a very good experience lots of laughs and smiles.
Clean environment Affordable cars. Integrity
I recommend everyone to go to Marciano auto best customer service and very good cars Iβve never felt so excited to ride off with a vehicle till today
When everyone else said no. Frank said βYES.β Great car with low miles. You have to get your next car here.
Great customer service the minute i walked in. I highly recommend
The experience was A 1 we really was in a pinch and needed a car I really recommend them any day thanks
Frank is extremely rude and rotten person
Great cars for good people. They really know what there doing .
Absolutely dedicated to making sure their customers get a great vehicle and first class treatment.
Got me a great car and followed through with everything they said they would ! 5 stars for Frankie all day!!!
Got my new car yesterday, even tho me only being 21 my credit wasnβt that great tbh didnβt even have any. Frank & His family really Got Me out With a Car that im comfortable in the fact that We sat there for hours he said I wasnβt leaving with out a car. he meant it! I live all the way in Miami so catching a Uber was a long and expensive drive, but if I had to do all over again Iβll jump in the Uber RIGHT NOW !! Lol man there Great & Good people. ! These type of companies are rare to find one that actually sells Great cars & not trying to hit you over your head left and right !!! THANK YOU GUYS.πππ
Frankie worked with me in every way shape and form possible!!! Helped me pick my dream car !! He got me a beautiful Infiniti M35S . Thank you so much guys!!!!
The best family-owned business! They are super helpful & quick about what they do.
Great service, Marciano took great care of our purchase, definitely recommend this place.
If your looking for a car, this is the only place you need to go. Talk to Frank, tell him what your looking for and will find you that special dream car.
Good
I absolutely love this place, I was not able to get a car until I came here. Seriously this is the place to come.
Marciano Auto Group is the best experience I have had buying a vehicle. Excellent service! I recommend everyone to go to this place because the customer really cares. But the star of that place is CAROLYNE! What a kind and helpful girl! The best!
Carolyne is over salient! I have never met a person with such wisdom and professionalism in what he does! Is the best! Excellent! Call her if youre into a vehicle because she helps Latinos! If number 561-344-9247. The best!!!!!!!! A unique energy!
Lo peor, definitivamente no hagan negocios alli . Desonestos, me vendieron un carro con problemas mecΓ‘nicos que devolvΓ al tercer dΓa jjj. DespuΓ©s fui porque la rebajaron de precio y me dijiste Franki que la rebaja no era para mΓ, que tenΓa que pagarla al precio que la Vi la primera vez y ahΓ me fui y no la comprΓ© . Creo que me salΓ de un problema. Negocio sucio conmigo nooo
They recommended me to Marciano Auto Group. Frankie is very kind, the attention is excellent, the service feels like family, you do not have pressure from the vendor, they flood you and explain everything. The truth was impressed with the dealer and very happy with my car. They are all like family. The best :) I recommend them.
Rude staff