They are always more than kind to provide THIS BMFKR with hot watermy oatmeal and Ramen Spreads, and with a tall ice water for my long walk back to the underworld .. Thanks yall HERE This StarBucks
Our favorite place in town. It has no drive-through so its like a community inside!
One of the best Starbucks I been in, great customers services, the coffee always perfect, clean store I become regular daily customer ty .
They are soo sweet here
Ive been here about 5 times and there has been a problem every single time. first time, i stood in line for about 30 minutes even though i was the only one because they just didn’t acknowledge me. they have gotten my order wrong every single time i have gone, and i dont even order anything extra or customize my drinks. another time i went i asked for a mocha frappucino. they gave me a hot coffee. i brought it back and they gave me another hot drink. brought it back and they got me an iced coffee which was still not what i asked for. theyre also not super friendly customer service wise. i can see why the other starbucks down the road has a long line. probably to avoid going to this one.
The staff was exceptionally nice thank you so much
Most of the employees are very sweet people, dont know how Julia Boyd is still working there with how she likes to treat people but hey thats just life 🤷♂️
This use to be the best Starbucks in denton... its been under new management for a few months and now its trash. Where is the old management? I shouldnt have to wait 20 min on a mobile order that I ordered 15 min before arriving Ive never seen this store be this bad but I seem to be recieving more refunds than coffee as of lately
Got good coffee. No complaints.
Great service just a little on the slow side. Super busy location.
Awesome place got here just about every day and I always have my coffee ready as soon as they see me come to the door that get it ready hard workers good people
They were on the ball with mobile and Walk in ordering.. Love Starbucks!!
The staff is always polite and friendly. Love this location.
Good coffee, short wait.
This is my go to place. Good service
Nice, quiet and clean. Fast service.
The best Starbucks location to study in Denton. Employees are very friendly. It’s a little more quiet than other locations and tables are currently spaced out for 6 feet for covid.
Slow and inaccurate item
Quick service. Friendly staff. Terrible parking lot and gross restrooms.
Very little wait if you order in mobile.
Friendly, efficient, and since there is no drive-thru, there is no line of cars around the building that takes forever. Worth it.
Everyone is funny, patient and kind. They keep it clean, never a bug in the display like other Starbucks. Bathrooms are tidy too. My drinks are always delicious. I always come to this one and this will be my main. West University all the way.
Not very busy. Still took at least 15 minutes but they had new people so its cool
This is my favorite store. Love the employees they are so welcoming and kind. They are the only store that knows how to make my husbands and my coffee right.
Staff is always upbeat and friendly. I think This is a laid back Starbucks. Not a high strung super busy one. No drive through but consistently good service and product and fast.Very different than the kind of service you get at the Starbucks at Razor Ranch. (If you’ve been there, you likely have not had a typical Starbucks experience per the customer service)
Overpriced hot bean water.
PROMPT SERVICE LOVELY STAFF CLEAN BATHROOM TASTY DRINKS
Jeff is just a great asset to your company. It doesnt matter what day of the week or whats going on in this location he is always nice, polite and professional.
I was doing homework last when the manager came up and made false accusations about something his employees said about me!? NONE of it was true and I left crying. I am never going back ever again and have never felt so hurt and uncomfortable.
By far my favorite Starbucks location. The baristas have been always been friendly. I have never gotten an I correct order, and the service is fast. Its also a nice atmosphere to grab a coffee and chat with a friend. I always feel relaxed after trip here (well, as relaxed as I can be after having caffeine).
The best!!
Terrible experience the guy was super rude his name is chris
Danielle was my barista and she was the sweetest person ever. my experience was great
Try their nitro brews, hands down the best
I pass by here every day on my way to work and place an order here every Friday through the app. No matter what time I place the order, they always have it ready when I walk in, or very quickly if I order when I get there. Even when they are crowded with a line or have more online orders than they can count, the staff remains happy and working every time I’ve come in. It’s also a very clean location, and everyone is very friendly!
My favorite Starbucks in Denton! Hardly ever a wait!!
Waited for my drink for 30 minutes. No one acknowledged my wait or even said, Sorry for your wait. There were other customers lined up waiting for their drinks as well. Noticed that none of the cups were lined up for the customers inside the store while the Drive thru customers were getting their drinks. Everyone seemed to busy doing stuff, but it was very unorganized. Never had this horrible service at Starbucks anywhere. Worst service ever.
I love this Starbucks location. It is very relaxing and the customer service is great. It is a little lacking on coffee bag purchase selection.
A good coffee store. Seating area is nice but could be used more efficiently to increase seating capacity. Coffee is well made and to the specification. Staff is friendly. Parking is available on-site. Overall, a good coffee store to have coffee and work.
It seems that any Starbucks is the best
Been drinking here for 20 years!
Truly engaging staff that loves helping customers. My go to location if you enjoy consistent drinks and friendly conversation.Not having a drive through makes for a much better experience, best location in Denton by miles.
They get my coffee right everytime! (Cause i know what to order now.) But its a great location. Lines on weekends can be hectic but thats understandable, KaReN!
I was in this Starbucks location last night, and I overheard who I thought to be the manager, Michael, intimidating and making a girl cry who was minding her own business studying. I don’t care what the situation is, nobody deserves to be treated like that. I will never be coming back to this location.
This Starbucks location has workers who work hard to get your order just the way you like it and did it all with a friendly smile. Thanks for the delicious coffee!
Lovely customer service and a very clean establishment!
I really enjoyed my visit here today. Coffee was great and staff was very friendly. The atmosphere is welcoming and clean. Highly recommended!
Im a regular at this location and Ive never had a bad experience. I usually get a bit of a complicated order and they always make it the best they can, and it usually turns out really good. Great work guys 😊
I come in here a lot, usually just for a few minutes before I run to work & its always clean w nice people etc, busy just another starbucks. However this morning the staff clearly noticed I was in hurry while waiting behind a woman buying a gift card or something and made my drink while I waited and had it ready the second I had paid. Just a little above and beyond thing I really appreciated.
I do not like their CEO but they do have good coffee
Less busy location. Peaceful. No drive through. Weird parking. Always great service.
I go here all the time. Peaceful, cozy spot if you dont mind sitting inside. Employees are excellent people who do care about what you need, and make small talk at the order counter if there arent many customers. I dont know who these other negative reviews met, but trust me, as a person whos gone here at least twice a week for two years, the employees are wonderful people. Quality of the drinks tends to match that of most other stores Ive been to, but their specialty drinks are particularly tasty from this one, in my experience.Go here.
Skipped over in order because im a male and its a full female staff working. Definitely will not be coming back.
Fabulous service, friendly and fast
Hit or miss on the coffee. Always a gamble on good flavor or just burnt.
Gets a 4. Parking is a PITA when parked up front and in truck and blocked in. No room to turn for fear of hitting a car or the light pole. Other than that its all good.
Very clean, quiet, friendly staff!
Always a gamble on good flavor or just burnt
Love it nice people behind the counter nice clean store very fast service
I love this starbucks, the service is always friendly and helpful!
The staff are friendly and know me and my wife by name. They always have our drinks ready, exactly as we like them. However its a little out of the way and as far as good coffee goes Denton has a few amazing small shops.
Been coming to this starbucks for years! I wouldnt imagine going any where else. Lindsey, caleb, Michael and abby are amazing!!
Delicious! Signature blend is tasty, yet not overpowering.
The friendliest staff and best coffee around!
Coffee.Enough said.
I’ve been here off and on between about 15 times. The customer service is variable- sometimes good, sometimes terrible. Same goes for the drinks. Sometimes my order is right sometimes it’s not, sometimes the drink is right but I’d say most of the time not. Just now my drink was wrong and my pastry so stale it was hard on the outside and the barista taking my order didn’t order it right.
Its usually perfect. However my last visit, there were three different people behind the counter. No one was in line and they werent busy. But they ignored me for a good minute or two which was annoying.
Amazing service its super quick in and out
Great coffee service not so great.
Love the people here.....they truly get to know their customers.
Overpriced and never made the same way. Dunkins drinks are much bigger for the price.
Consistent!Was passing through and service was great and drinks were made as per my expectations. The drive thru was a pretty long line up at 7:30am on a Tuesday morning but the line cleared without a fuss.
This Starbucks has got to be the best ever for customer service. Whether I go inside the establishment or drive thru the employees ARE ALWAYS friendly. They can really turn a bad day into quite a pleasant one.
I always say if they aren’t going to go get your drink right the first time or the second you better not shoot for the 3rd.
Great spot, coffee is always good. Bathrooms and store are always clean. Staff if friendly.
This Starbucks is typical of most in the chain. The Baristas were friendly and helpful. The location is quite small and navigating the drive thru in the parking lot can be a little bit
Loved it
Good coffee & great mint green tea.
Less clutter than a lot of places.
Always great service
Regular at this Starbucks in town. Often will travel further to go to this one over Razor Ranch. Friendly staff and always helpful.
They were out of English breakfast tea at 8am, does not have a drive through, they got the size of my order wrong, failed to offer me a receipt, so I was left standing at the cashier for several minutes while the barista fiddled around in the back trying to make the tea so that finally when he gave it to me I could ask him for my receipt. When I went to put milk and honey in my tea, there was no honey at the little station and there was only half and half. No skim or 2%. In addition, the travel stoppers didnt fit into the lids. The management for this store really needs to get it together.
Had the dragon drink really good
Great
This is a very good place to chill out and drink some coffee! My drink was great as always!
Extremely busy Starbucks. Good customer service.
Friendly staff. They were very helpful and kind. They donated cups for my second graders polar express. They always support teachers.
Good coffee, but very busy
Great atmosphere and friendly services. Coffee is way so good!
2nd rate atmosphere 3rd rate coffee 1st rate bathrooms
Inviting... casual.. stay as long as you want
The best starbucks ever, clean, fast and everyone is very friendly, highly recomended
Best starbucks in the world!!
Nice and close to the university.