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Optical Masters
820 S Monaco Pkwy #2B, Denver, CO 80224, United States
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Optical Masters
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Zo
Review №1

Optical Masters is a hidden gem! 10/10 recommended! No more waiting 2 weeks to get your glasses. I was in need of same day service and they got me in and out in less than an hour for a great price! They have a wide selection for any budget and the affordable frames are very fashionable. The staff is super helpful and happy to serve you. Don’t think twice. Please patronize Optical Masters!

Ra
Review №2

Hands down the best Optical office I have ever been to. From the first phone call, to my visit, to pick up, everything was stellar. Alex and Michael were exceptional in helping me find the perfect pair of frames. You can’t beat same day service either. Their selection is massive with all different price points. I’ll come here for all of myself and family’s eyewear needs.

Ch
Review №3

After having an unpleasant experience at another location Michelle and Michael the managers at the Monaco location treated me and my family like we’ve been customers of theirs for five years (it has been about five years). They payed attention with great detail and incomparable hospitality to the comport and sense of welcome to me and my family. We all have our own style of glasses and I’ll admit we are each extremely picky but when it comes to things like glasses that you’ll be wearing for the next few years Michael and Michelle seemed to have a great understanding to this and did not care when we each tried on about 30 pairs of glasses to find the right ones. They were so kind and patient and had genuine concern about our experience at the previous location I would like to express my gratitude and recommend the optical masters on Monaco.

ba
Review №4

I had the ABSOLUTE BEST EXPERIENCE! Robin is the greatest! She truly got to know what I liked and what I needed. Extremely knowledgeable! Robin spent a lot of time with me to make sure I got everything I wanted. I will always recommend Optical Masters to my friends & family!

Ob
Review №5

I have never seen an optical store like this. HUGE and packed with thousands of frames. Michelle helped me to dwindle down all of my picks. Thank you for all of your help! Love my glasses! I HIGHLY RECOMMEND OPTICAL MASTERS!

Am
Review №6

I have had many great experiences at Optical Masters. They have an amazing selection and they are so friendly! Robin is amazing to work with, she is so kind and knowledgeable and funny!! Michelle is also amazing as well. Highly recommend them to anyone on the hunt for glasses and a great experience!

Ki
Review №7

The optician named Evan deserves and award! He went above and beyond to assist with what was needed, helped to find budget friendly options. He came up with a large variety of glasses to choose from and provided an overall excellent experience! Definitely recommend to anyone looking for a future eye exam.

Ma
Review №8

I went here a while ago and had to wait over 30 minutes to get seen and when someone came over and asked me if they could help it was as if no one ever realized I checked in.Also I paid extra for anti reflectivity coating and the such. When I got them I just thought the coating didn’t work for me. I went got new glasses from another place and it turns out the coating wasn’t working because it didn’t even exist. I had this confirmed by multiple services. Everyone was nice but I didn’t get the service I paid for.

Al
Review №9

Best selection of frames ive seen anywhere in denver and super speedy service. glasses ready within 25 mins

Ma
Review №10

First time getting glasses so i was a little overwhelmed at first but th we have sooo many choices and evan was so friendly and made the whole thing go super smoothly. would deffinitely recommend them to anyone

Ch
Review №11

I would again, I felt cared for at every step of the buying process for contacts, for the first time. Contacts are a hard thing to buy the first time but after their guidance, the overall process while tedious is expertly handled. The bubbly staff alone, makes the experience fun.Optical masters is a shining example of what I want in a optometrist. The team member that helped with my purchase guided me to some of their awesome glasses. They are beyond any glasses I have ever had the pleasure of putting on my face.

A
Review №12

Michelle Bartol took my telephone order and I could not have received better customer service. She was courteous and very competent which is very refreshing and unusual in todays business market.Amber Gordon

Jb
Review №13

Micheal was super great very inviting and made the whole process super quIck and easy

Do
Review №14

Best experience ever fast but thorough Robin helped me with everything she explained all the different choices and helped me pick best for me. Thank u Robin u deserve a big raise. Optical Masters is covering the balance for me cause I needed help it made me cry and then I made Robin cry. Thank u so much I will never go anywhere else. Amazing

je
Review №15

I’m more than satisfied with their service. All of the staff were extremely friendly and knowledgeable. They’ve got a wide selection of top quality name brand eyewear at an affordable price. Most jobs can be done the same day, even during these trying times. Robin was especially helpful. If you have the pleasure of having her as your optician treat her right for she is AWESOME! From now on no matter where I am in Colorado I’m going to Optical Masters for my glasses and contacts!

Ri
Review №16

What an incredible staff. Honestly nothing more to say than that I will only ever be coming to them from now on when I’m here!

He
Review №17

I was so happy that I found this place! The largest Optical I have ever seen with a sea of glasses to look at. I came in with a strict budget in mind. Michelle was so amazing! She guided me through the store with plenty of distance. Super friendly and truly helped me stick to my budget. I got a beautiful pair of Armani glasses with my bifocals for under $250.00 with coatings. I have already told my friends and family. Best Experience ever!

Ba
Review №18

Drove over for Maui Jim RXs they do not carry them anymore, however, the service I received from Robin turned what could have been a wasted trip into me purchasing two pair of glasses.Thank you for assisting me. Cheers Babs

Ce
Review №19

Unfortunately when I got my glasses back they had the wrong lens in them. I was able to return and get a proper pair within 2-3 days. Got a personal phone call from the manager Michelle. She apologized and said that she wanted to work with me to make sure I was happy. They went beyond to make sure that everything was set right. Im very happy that everything worked out and that I was able to support a company that puts the time and effort to make their customers happy. Five stars!

Le
Review №20

Excellent service!!! My husband and I were in need of a new pair of glasses. We called ahead and they accommodated us promptly. Robin took us in, greeted us with amazing enthusiasm; you could see that she was truly smiling through her mask. Right from the start she was getting to know us, our activities, and the style we were going for. Very knowledgeable! Great care! I highly recommend this Optical!

Mi
Review №21

Its been 20 days and I still dont have my prescription sunglasses I ordered. On top of that they told me oakley prizm lenses cost over 400 dollars so I picked out a different pair of glasses. When I got home and looked online I found the lenses for less then 100 dollars. Also they never gave me my prescription information and I had to go back to specifically request it. This was my first experience with getting prescription glasses and I would have to highly recommend anyone else in same boat to stay away from this store.Edit: they called me at 6:59 to tell me my glasses are ready and they close at 7 this place is a joke how unprofessional can you be while trying to mark up prices over 400%. Sad to think I spent over $600 in my first month shopping here and not at a place that would offer remotely fair prices or appreciate my business.

Ni
Review №22

I love this location. Ive been a client for years and they are always so quick and efficient. I am always greeted and all my questions answered. I cant praise the staff here more!!!! 💙💙💙💙💙💙💙 Michelle

Ar
Review №23

Great service, super fast return time and really nice selection of frames. I brought my prescription in today, picked out my frame and they made the lenses in less than an hour! Red carpet service from start to finish. Will come back and happy to do business with.

Ma
Review №24

I brought my family to have eye exams. The staff made sure to take us in 2 at a time because of Covid. I have a large family and really appreciated that. Dr Allen was great! Took the time to make sure our glasses would be done right. The lady who helped us pick out glasses was so happy to work with us. It truly shows she loves what she does! Each of us got the glasses that we love! She even helped me out because times are a little tight and I got a discount. My family is so happy with this place!!! We will definitely be back next year!

Je
Review №25

Great Business! I went in for some glasses and received great customer service. Justin was super friendly and professional. I would highly recommend anyone that needs glasses to pay them a visit. You wont regret it.

Al
Review №26

This place is great!!!! Very friendly staff, everybody was helpfully. They have a wide variety of glasses and great customer service. Dr. Essex was a pleasure to work with, i would definitely recommend coming here. Going to share with all my family and friends.

Sa
Review №27

I was looking for a new optical and came here today and we very impressed and will be referring everyone I can here!

Ju
Review №28

Let me just say! This place is amazing very well ran! I walked in with my 3 year old I forget her name! But she was amazing with my son! Mind u he is a handful! Took about 20 mins less then 3 days his glasses are ready for pick up! Prices are great as well. Very affordable m! I just love this place and thank you for making it easy for my son and I I really really appreciate it!

Al
Review №29

Optical Masters has been our one and only go-to store for over 20 years. The staff is helpful, caring and diligent. They take time to help you with your frame selection and any other optical needs you may have. Their customer service is truly exemplary. The optometrists are just as nice and helpful. It is very easy to be scheduled and be seen by them. Last but not least, the product selection at Optical Masters is second to none. You will definitely find what you’re looking for at an excellent price. I highly recommend them for all your optical needs.

Da
Review №30

I have to give 5 Stars! I needed glasses. I explained my financial troubles and I only have Medicaid ( which does not cover glasses only an exam). The lady I worked with was so kind and had a lot of patience. She even gave me a free upgrade to help me get the glasses I wanted. I am so thankful!

Be
Review №31

Robin was phenomenal!!! I took my family in to buy glasses and I was SO amazed at the amount of frames available to purchase!! ROBIN took us in and treated us like we were part of the family!!! BEST SERVICE EVER!!! Took the time to address all are needs. I will always recommend Optical Masters to our friends and family!!!

de
Review №32

Optical Masters is amazing! They made my experience easy and made me feel comfortable. The staff is very friendly and answered all my questions. I would definitely recommend them to anyone.

Er
Review №33

Very good service, huge selection, joey was super helpful, and very thorough.

Jo
Review №34

Great service, stood with me side by side until i found the frames i was looking for and made sure i was comfortable with what i picked. Received same day and happy with the help.

ar
Review №35

Been a customer here for 3 years now always amazed on the level of professionalism. Just got pair of eye glasses today.Customer service-5/5Selection of glasses-5/5Doctor attention to detail-5-5Overall experience 5-5

Mo
Review №36

5 stars for Michelle and Robin who help me to fix my prescription for me because it was wrong from my doctor ... Michelle recommended me to the doctor in there store for a second opinion and I did that I was happy with the results thank you All what I wonderful customer service....customer with them since 2016💥💥💥💥💥

Ch
Review №37

This company is like no other! The receptionist the redhead with the glasses is amazing! Shes attentive, professional and NOT pushy. I have never worked with a company that has such superb customer service. Job well done!

Ka
Review №38

All I can say is WOW!!! I love it when you walk in and the staff greets you with a smile! Then I looked around this large store and saw what seemed to be thousands of frames. The lady at the front counter (I feel bad that I didnt catch her name) was extremely helpful, got me in for a walk in exam straight away. The exam was effortless. The staff helped me to understand the wide range of prices available to me. They have frames as low as $49.00. My tastes are a little on the high end, So I wanted to be directed to the best and purchased a BEAUTIFUL Face/ Face frame. My glasses were done in an hour. My friends compliment my gorgeous glasses all the time. GREAT CUSTOMER SERVICE!!! RECOMMEND, RECOMMEND, RECOMMEND!!!

Sa
Review №39

Amazing customer service!!! I was greeted with a smile and you can see it through the masks in this place. You can truly see they care about what they do. Robin was such a real person, treated me like her famiy. I had so many questions about my prescription. She had so much knowledge and helped me understand what would help me in my work place. There is actually a WORK PLACE progessive. I never knew that existed. I picked them up today and OMG my glasses are TOP NOTCH!!! I will never go anywhere else!

Ha
Review №40

Bought a pair of glasses and a pair of sunglasses, the price was fair. However they said my glasses would be ready the next day, they accidentally snapped my glasses ( whatever everyone makes mistakes). Took 2 weeks for them to order me another pair, they did not communicate the amount of time it would take. During this time the manager tried to give me my sunglasses that were not ready and barely tinted. So 3 weeks out from purchase, I had to call and ask them is they were ready. The manager did not offer any compensation and after twice of me explaining that I felt wronged, she finally offered to let me keep my donor pair. I would recommend you look else where for glasses, i will not be a returning costumer. i did not feel they prioritized me or communicated effectively.

Da
Review №41

BEST CUSTOMER SERVICE EVER!!! The staff was so helpful, especially Robin. Thank you for all the time you spent with me! I really needed guidance to find the perfect glasses and you made it happen. I love my new glasses! All my friends compliment me and want to know where I got them. I will always recommend this store!

Le
Review №42

I had a wonderful experience at Optical Masters! Everything from the Doctor who did my exam to purchasing my glasses was a smooth and easy process! They had TONS of frames to pick from, I think I was there for almost 2 hours because there were so many choices! The prices were also very reasonable.They had my glasses ready 2 days later and when I went in to pick them up, they adjusted them to my face and hooked me up with a case and cleaning spray! Very great experience, I will definitely be back again!

Je
Review №43

Im editing this review because the manager of this location contacted me and was very generous in fixing the problems I had posted about here before. Apparently I had dealt with the wrong person the last time I was at this store, but I have no complaints and could not be more pleased with how issues were handled in the end.

Sh
Review №44

I went back for my annual visit, and it was my first time with Dr. Alan, she was wonderful. I had some new concerns and she came up with some great solutions which I will be trying this new year. I am used to the same team that I see every year and they took their time explaining my options to me. Their frame selection gets better and better every year! I got a new pair of Dior glasses and some new ultra thin lenses and surprisingly did not have to pay as much as I thought after my insurance. Anyone looking to be treated with excellent professional care should go to this place.

Le
Review №45

I HIGHLY recommend going here!!! I was having some pretty major problems with some glasses I purchased and went to Johnny and Neil at the University location to address the situation. It was something that was a bit unusual and rather than treating me like there was something wrong with my eyes, or the way I was wearing the glasses on my face, they started ground up and worked with me...even though it dug into their profits. Not only were they completely professional, but open arms to get everything figured out and corrected with NO ADDED COSTS. They truly just wanted me to have a proper pair of glasses and they definitely delivered. If it werent for these guys, I would have had a much different opinion of my experience. If you want to be treated properly and professionally, this is your place. I found them to have a great selection of frames and know they will do the best when it comes to lenses. Thank you guys!

Ch
Review №46

I went to 2 of the big chain stores the last 2 times getting glasses and I wasnt impressed. One couldnt get my progressives lines right and the other lenses scratched the first week, due to cheap material used.From the doctor visit, to picking out frames and add ons to paying and finally to actually wearing and getting used to them, Optical Masters became my new goto place for eye care!

Ti
Review №47

I brought my nephew to Optical Masters. He is on Medicaid and needed Glasses. The staff was extremely helpful!!! They took the time to find out what he really wanted AND what looked great on him. They made us feel so comfortable, It didnt matter what kind of insurance he had. Hundreds of frames to choose from. This is the largest selection I have ever seen in my life!!! This was a great experience!!! I will be recommending Optical Masters to all of my friends and family!

De
Review №48

Awesome experience - they helped me pick out my frames, made sure they would fit properly and would look good, and helped me navigate frames and contacts. I have an unusual prescription, but they made it simple for me to find what I needed. I highly recommend Optical Masters. I really appreciate what they did for me.

ch
Review №49

It took me some time to figure out where I wanted to go for new glasses. I called another eyeglass company and I just couldnt take the risk due to their rudeness. I decided to call Optical Masters, spoke with Mike and his helpfulness and squeezing me in was all it took.I arrived at Optical Masters and an anticipated pleasant experience became phenomenal. This staff is spot on, it is clear they love what they do, and they want to share that passion with their customers. To every single one of them, kudos!Robin helped me tremendously and her personality and flare made the time go by so quickly. Needless to say, I bought 3 pairs of glasses and the deals to make it affordable were highly appreciated. If you want superior service by a team of professionals who go beyond the limit, Optical Masters is the way to go.As a side note - this location gets busy so make some time, be patient, be friendly and your experience will be as phenomenal as mine. I was in and out in about an hour and a half, for a last minute appointment - impressive.I cannot wait for my new glasses and as far as Im concerned, this is the only Optometrist that Ill be going to.

Em
Review №50

I have been going Optical Masters for the past 8 years, and a year ago I made the mistake of going to another place because I moved further away and it was closer to my house. What a mistake that was! I soon realized the quality, service and the selection at optical masters is next to none. I like to have lots of choices and I personally think they have the best selection in Colorado, not to mention I have never had any issues with my prescription. After going to another competitor, I realized the 40 minute drive was well worth it and working with the same people for the past 8 years puts me at ease. I know Robin and her sister Michelle have been there for as long as I remember not to mention I always get the best exam. Dr. Allen is not only great and takes her time with me but makes me feel great about the result of the exam. I love to support local businesses and I assure you that you will not be disappointed by giving these guys a try.

Gr
Review №51

5-STARS FOR EXCEPTIONAL SERVICE. As an Australian travelling in the US on holidays I was in desperate need of a pair of glasses. The staff, particularly Michael, understood my predicament and went over and above what I thought normal customers service was about. In just one day I was able to get my glasses made - this would never happen in Australia. I cant thank the team there enough for their outstanding service and would highly recommend Optical Masters to anyone who is looking for exceptional customer service. Thanks Grant

Ki
Review №52

I was recently referred here by a friend and, after purchasing a pair of prescription sunglasses, I can confidently say Optical Masters has gained another long-time customer! I was so impressed with the help I received from everyone that works here and I love my new sunnies! Thank you!

Mi
Review №53

Prices at this location are astronomical go elsewhere

Li
Review №54

Best glasses store in Denver!! My family and I have been coming here for years. The staff is always super friendly and helpful. Theyve got a great selection of both eyeglasses and sunglasses to choose from and I never have trouble finding the perfect pair. Will keep coming back..

te
Review №55

Super staff. I worked with Kesney, she worked very hard to find me the perfect pair of glasses. Stylish, sturdy and perfect for my progressive eyes. The glasses were completed in short order. I would recommend this store to everyone needing glasses! Thanks Optical Masters!

al
Review №56

Coming to Optical Masters, I had the best experience I have ever had at an optical store!!! Robin greeted us with a smile as soon as we stepped foot into the store. She took all the time to find out exactly what we needed and helped us find beautiful frames. It didnt matter that my girls are on Medicaid, Robin spent quality time finding out what we liked and what looked the best. This is customer service that cant be beat!!!

Sa
Review №57

Amazing!!! The manager Michelle took such great care of my husband and myself! She was extremely informative, walked us through the whole store explaining everything that we needed to know to get us started. After my husband had his exam, the opticians were a bit busy and Michelle graciously took us through all of the beautiful frames and the lens options that would give my husband the best vision. Her personality was so genuine and friendly, we truly felt that we were part of the family. You cant get better service than this!!! I have already recommended Optical Masters to my friends and family. We will always shop here for our glasses.

Ja
Review №58

I have been a customer and patient for years. I have had nothing but excellent service there. I have worked with a few different people there and never felt oversold and have been made to feel comfortable in my purchases. I am grateful for this wonderful group of professionals. Pride and integrity in your work shows in your reviews.

Al
Review №59

Loved my experience at Optical Masters! Usually, getting eye exams and picking out glasses is frustrating and stressful, but not here!! The staff was super friendly, personable and professional! Plus theres a huge selection of frames... I could barely pick between so many awesome options! Great people, great atmosphere, perfect experience!

Ma
Review №60

When I go into Optical Masters I am never disappointed. Somewhere is always their to greet you and help you. My daughter gets her glasses from their and their brands are awesome. Thank you Optical Masters

Ja
Review №61

The staff was super friendly! Michelle went out of her way to make sure I was taken care of and satisfied! Would recommend going in and seeing these wonderful people!

Na
Review №62

Friendly, helpful staff. My last pair of lenses have two sets of tiny numbers, like a fraction, on both sides of each lens. I was told this is how they ID the lens and there was nothing they could do. I couldn’t afford to get new ones and I still haven’t adjusted to the obstruction to my vision. Won’t be going back.

Ma
Review №63

I am giving a 5 star rating AGAIN! The manager, Michelle took amazing care of me for the 2nd time. Listened to my needs, educated me on all options available for my prescription. So many options to choose from. She spent the time to make sure I was happy with every detail. I have always recommended Optical Masters and will continue to do so!

Ch
Review №64

Came in and the staff was pleasant. Filled out patient paperwork, waited 25 minutes only to find out that the doctor wasnt there yet and was going to be late due to a flat tire.Jay couldnt find the time to call in at 9:30 when he was officially late and rather waited until 9:55 to call and give an ambiguous timeframe. Doctors are paid well enough to have higher standards than this.Call in about the appointment before youve wasted your clients time and theyll be more likely to stick around.

Da
Review №65

I was referred by a friend and was so grateful. This place was beautiful, bright, and full of frames. I have never seen so many glasses in one space. The manager greeted me with a genuine smile. She took care of me. I had lots of questions and she guided me to choose the best pair of glasses. I wanted something different, but was afraid to try something out of the ordinary. Michelle educated me, showed the perfect fit. I picked up my glasses last week and have had so many compliments. I will always recommend Optical Masters to my friends!

Ja
Review №66

Incredible staff and service, wow! Micheal went above and beyond to ensure I had the right frames, lenses and just happy with my selection. Highly suggest you visit here for your optical needs!

Su
Review №67

Do NOT GO HERE!! All about the upsale, overpriced to begin with. Purchased $1500 worth of glasses & lenses. They said they would put new (updated Rx) lenses in one of my frames at no charge. Came to pick them up and the very second I tried them on, I knew it was not the right prescription, I couldnt see a thing. The salesperson kept insisting it was me, the way they sat on my nose, the way I was looking through them, etc and acted annoyed when I kept telling her they were not right. She disappeared with then in the back, returning a few minutes later to announce the wrong lenses were indeed put in my frames! This place has gone WAY downhill! I have used them years ago and was very happy, as did my husband & son. Never again. I question the competence of the alleged technicians. I took my frames and the old lenses and left. So much for my free lenses.

Ka
Review №68

I was really happy with the service last year, when I got new lenses and frame. The frame broke ( due to heavy use on my part, not a frame defect) and when I went back for repair, the new, younger sales person told me that the frame was discontinued and she would donate my glasses. I have a very strong correction and progressive lenses, and did not want to lose $700 plus worth of lenses. A second young man did a cursory search for a replacement frame, then said that they no longer carry the frame and it is no longer being made, and he wanted me to start over as well. I retrieved my broken glasses, found the exact frame still available online, and ordered it so that my valuable lenses can be used again.

sh
Review №69

So unprofesonal and unorganized place with unknowledgeable people, dont waste your time.after schedule appointment they recognize:oh is 3 of july and insurance company not opened to verify ID number,what is mean??if l get to ER at weekend they cant treat me because weekend, thats so ridiculous and she come front all patients talking about my privet insurance loudly with out any knowledge. And asking for money to charge me.is shocking moment.

Ty
Review №70

I came to Optical Masters to get updated glasses after having an old pair for nearly 5 years. The staff were all incredibly kind, professional, and efficient. It took barely 48 hours and my glasses were ready for me. Id recommend them to anyone looking for great service at an extremely affordable rate!

Ge
Review №71

I usually won’t review unless it’s excellent or worst. Here it’s exceptional. I shopped in 5 stores and this one by far has wide gamut of collection and is best. Prices are competitive and they got a pair for everyone. They also gave free single focus lens with purchase of frame. The manager Michelle was great and explained things very clearly. There was a tiny scratch on the frame but since it’s the last pair, I bought it anyway. After 2 days they called me it’s ready and when I looked voila!, scratch is gone. They painted the scratch evenly and it’s now in pristine condition. This is surprise and delight. 100% recommended.Edit: after few months the frame broke. It was too fragile. I should’ve taken another frame

Mr
Review №72

Prices are so out of line!! If you like to pay 100-200% more for old wholesale discontinued sunglasses this is your place. So repulsive!

Br
Review №73

My family and I had the best experience here! My son has medicaid and WOW, the choices were endless! The staff was so friendly and extremely helpful! I have already recommended Optical Masters to all my friends and family!

Kr
Review №74

Michelles the best. So eager to please. Made herself available on every level. Totally above and beyond. You must try Optical Masters!

Je
Review №75

My son and I have been coming to the Leetsdale location for over a decade. We scheduled an appointment 8/10 and we got right in and then notice, Michelle. Still killing it at her job! Smiling like always! The staff as a whole was super knowledgeable and nice! I recommend my friends and family on a regular!

Le
Review №76

BEST EXPERIENCE! The manager, Michelle greeted me with a smile. She spent time getting to know my wants and needs. Buying glasses can be intimidating. She took the fear away and proceeded to educate me on the many options available for my eyes. This store has thousands of frames to choose from. GREAT CUSTOMER SERVICE!!! I will continue to shop at this Mom & Pop!

Da
Review №77

I went in with some glasses that were broken glassesCame out with 2 pair glasses. I was really happy about the way things had handled things. They were very nice people there.

Ta
Review №78

The best selection I have ever seen in any optical store! All the staff was helpful, especially Robin! She walked me through every detail of my prescription and addressed all of my needs. This is the best customer service ever! I have already recommended Optical Masters to my friends and family!

Ji
Review №79

I brought two pair of glasses in to have the prescriptions updated. The progressives turned out great, the computer glasses did not. I returned the next day. They determined that the lab had made an error and the lenses were replaced that same day by mid afternoon. Completely satisfied and appreciate that they got them fixed right away since I do need them all day, everyday.

Ka
Review №80

I was pleased with the service provided, the selection of available frames, and convenient hours. I accidentally left my old glasses on the counter and they called immediately so that I could return and pick them up. My son also had glasses made and is pleased.

os
Review №81

5 STARS AGAIN!!! I have been coming here for years and they have always exceeded my expectations! I love the help I get and am never disappointed. The Staff here is so knowledgeable and friendly. They have thousands of frames to choose from. Always something in my budget!!!

Mo
Review №82

First time here. Walked in, needed an exam. The staff is so accommodating and got me right in, only took 15min. The blonde lady at the front desk was amazing! She knew I had a lot of issues and was very patient with me. She directed me to an optician after my exam and I felt so at ease. Robin is so down to earth. She got to know my needs and wants. Then helped me to get everything I wanted in the most affordable manor. If you want great service and attention, this is the place! I have told everyone about this place and you should definitely try it!

Pa
Review №83

I took my girlfriend here a few of days ago to buy glasses. Totally exceeded our expectations! Michelle was so helpful, got us in right away. This place was busy, but she still took the time to go over all my girlfriends needs. The prices are great! We were in and out in about an hour. I will recommend this place to all our friends!

Ki
Review №84

What an amazing selection! Plus great prices! Stacey was friendly and very helpful in selecting the right frame. I highly recommend them.

Jo
Review №85

This place is second to none! They have selection for people on all budgets. When I picked out my glasses and lenses the staff was extremely helpful! This place has my business for life!

La
Review №86

This is my favorite shop! The staff are so welcoming and helpful! They are are knowledgable when helping with perfect frame and fit for my style and face shape! It is definitely a family like store with an incredible selection of frames! Also I love they have been a colorado staple for years !

Ma
Review №87

Just got my first pair of glasses. I’m excited!!!! Robin was awesome helped us out a lot. Will continue coming back.

Cr
Review №88

I truly appreciate what you guys did for Ron a customer service level. The experience I had with you recently was very much appreciated and exceeded my expectations. Thank you so much and I look forward to working with you in the future when I need my contacts.

Pa
Review №89

Went in with a mindset that Id be able to replace my 4 year old Ray Bans with the same exact ones. To my dismay, the style had been discontinued and the woman who helped me went above and beyond to deliver amazing customer service, despite my anxiety in selecting a new frames and the change in my prescription. She answered my questions and helped me understand the whole process while being kind and compassionate. I wish I couldve said thank you, but she took a break as I left so I was unable to. Thank you!!!

Ad
Review №90

Very friendly. Great at working through insurance to get the most of whats included in your plan. Nice selection.

L
Review №91

I brought my husband in for glasses last week. It was busy, so the manager helped us. This was my husbands first time getting a bifocal. She spent the time to explain all of the different types of noline lenses and what would work best for my husbands job. He also has light sensitivity and she went over the right coatings for him. We are so pleased with the service and will be telling all of our friends and family!

Me
Review №92

Easily the most positive eye doctor experience Ive had in years! I came here for a contact lens exam, and left with crystal clear vision and peace of mind. It was pretty busy, but the staff were all friendly and knowledgeable, and most importantly the doctor was extremely attentive to my individual wants and needs. Will come back here. Thank you!!

Ka
Review №93

Rip Off! I have been coming here for 20 years. I used to love it. However, went in today with my own Ray Ban Frames and asked for transition lenses. $159.00 for the lenses. But $100.00 for polycarbonate lenses so with tax about $30.00 more.$289.00 for lenses no anti scratch no non-glare... Just transition lenses.I went down the street and got an eye exam PLUS a new pair of Ray Ban frames with RX sunglass lenses AND a great looking pair of glasses and clear RX lenses and that pair of Ray Ban frames with polycarbonate transition lenses (total of $84.00 NOT $289.00). I also got a complete eye examination for FREE!Look up 2 complete pairs of glasses and exam for $69.95 on Google and send your hard earned dollars there. Always buy American!The complete package for 3 complete pairs with tax $257.95.So dear owners of Optical Masters... I hope your greed brings you down.

Do
Review №94

Are you looking for a great buy? If you answered yes, you have chosen the right place... The place? beautiful. The customer service? amazing. The glasses? best ones you will find. Optical Masters is definitely the way to go!!! (if i had an option to put more than 5 out of 5 stars, I would do 10 out of 5 stars)

Be
Review №95

I brought my husband in to see the frames available. I was taken care of straight away. Robin gave us the tour of what must have been thousands of glasses. She asked us questions and got to know us. She was real and helped us choose the right fit for my husband. He has a large face and its always difficult to for him to pick glasses. He finally settled on a pair of Face a Face frames. I have never seen anything like them before, a touch of color and he looks amazing!!! I am recommending Robin the greatest frame stylist. You must stop in and see this store. I was absolutely amazed!

Kr
Review №96

Wonderful experience. Quick but thorough. I even overheard they were down a staff member that day and i still got called back quickly. I had Dr. Michelle and she was excellent. Took the time to answer all my questions and check a specific area of my eye due to a rare eye disease in my family. This is my second time going here and i will be back again next year for my next exam.

St
Review №97

Michelle was the best! Helped me from the moment I walked in the door! Very attentive and knowledgeable. I will be back! With friends!

St
Review №98

These guys are awesome. Unfortunately I had to take my 18 month old son with me to get my eye exam done. Normally he is really good in New places but he quickly had a melt down as the eye exam began. The staff could have asked me to reschedule but instead they came into the exam room, and entertained him while I finished my exam. When I finished up he was hanging out with a staff member and playing with glasses. Happy as could be. Aside from that everyone there took the time to ensure all of my eye care needs were quickly and professionally taken care of. I really cant say enough good things.

Ja
Review №99

The selection is great, the store is well kept, and the staff is nice. I recommend asking questions and requesting full explanations about how things work because I did run into some information gaps, but they cared enough to follow up and go out of their way to earn my business. Not a lot of places would do that, but they did and it meant a lot.

Jo
Review №100

Excellent experience. Friendly staff and great doctor. Once I got my glasses I felt like my one eye was a bit off. They were happy to recheck my prescription and update the one lens at no cost to me. Id definitely recommend them to my friends.Selection of glasses is also great as well. They have everything from discount frames to the latest designer glasses. I love my Ovvos that I got.

Information
24 Photos
100 Comments
Rating
  • Address:820 S Monaco Pkwy #2B, Denver, CO 80224, United States
  • Site:http://opticalmasters.com/contact-us/optical-masters-820-s-monaco-pkwy-denver-co-80224/
  • Phone:+1 303-377-0752
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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