Wow! Lisa and her team have customer service perfected! I ordered online for in-store pick up. Lisa called to let me know that my order was ready for pick up, but also let me know she could ship the items to me for free. This was so extremely helpful. She was kind, courteous and professional. She even included 4 travel styling products with my order. Although it is easy to order and ship online, I will choose to shop in-store at this location because of their top-notch service.

You really need to change your hours, online it says you are open until 8 PM today and when I arrived at the mall after paying for parking it says you close at seven. This was a complete waste of time and an hour of my life that I can’t get back. This is why retail stores are going to go out of business and I will just shop online

UPDATE: Eloises Facial is the best facial I have ever received in my life.My skin has never been clearer, smoother and even toned since going to her. She is a MUST at Aveda Cherry Creek - a MUST.Blair at Aveda Cherry Creek is a superior stylist and this salon would be an excellent choice for anyone female or male. I moved here from NYC and have had a hell of a time finding a stylist who fulfills my styling/cut/color requests as well as Blair does. Furthermore the bonus of massages and champagne makes this visit even more pleasurable!! Go see Blair - shes the best.

I rolled in yesterday to see what ol Aveda was up too yesterday and got samples of the botanical repair line.One wash and style later I went back today to pick up the whole line.The girls were super helpful.I even found out I could sign up for the pro membership because Im a licensed stylist and I received a discount so I picked up a extra product.Thanks so much. 🧡

Today was great, like always! My scalp is incredibly sensitive and I can only use Aveda. Michelle was so amazing and nice. She explained everything in a way that didn’t make me feel like a total novice. Thanks again, Michelle! See you again soon!

I arrived and asked for a new product to untangle my hair, a black bottle, and the woman who treated me to blond hair and something old gave me two free samples telling me that it was the same thing I asked for! which is not the case! He did it to get rid of me! I am a Hispanic girl ... now I understand! I will never go back to that place!

Pretty good customer service but it could be better, I love the products from Aveda and will come back for their selection.

Love being ignored. How rude. People coming in AFTER me being asked if they need help. They don’t like Hispanics..

Great service and products. Cruelty free line & all packaging recycled!

Great staff that will help you find the right products for your needs. Its so relaxing just to step into the store.

Helpful staff. Welcoming and wanting to assist in your purchase.

Stupid

Love love love Aveda