I emailed Joe after hours and he called and left me a message the next day, detailing how to fix my softub issue. Very impressed 👏

TERRIBLE customer service!! TERRIBLE! Given this is the only place in the general area to have a Softub serviced, I would NEVER NEVER buy a Softub or let anyone I know make this mistake. Simply AWFUL!!

Joe is awesome - I always enjoy his friendliness and willingness to offer helpful suggestions. My older Softub was repaired there after I purchased it second-hand from a private party. It had a broken pipe (frozen) in the wall and it was able to be resurrected at a reasonable cost. I have used it for about 8 years since that!! Thanks!!

Who closes their business at 2pm!? guess international hottub can take my money...

These guys are great! Joe helped me with my Softub in Vail.Made it really easy for me, even stayed after hours to accommodate me because the roads were so bad getting down. I highly recommend them.

We love our Softub! But what makes this a 5 star rating is Joes customer service.We purchased our Softub 4 years ago when we moved to Genesee.Traditional, plastic tubs require 220 V, increasing expense to transport, maintain, and remove.)Softub was easy.Only $12 to maintain (energy bill) instead of $60 per month for 102-104 degrees (can go to 107), accommodates jets and 4 people, we rolled it in instead of hiring a crane.It plugs into our 120v and sits on our deck (increasing privacy and we dont have to lock it for HOA child safety on ground floor).Four years later we still use our Softub a lot, including rolling into the garage when our deck was worked on in Fall (well just roll it back next year). Its easy to maintain, to move, and after 3 years of heavy use we needed a replacement part and although we were out of warranty Joe went the extra mile to get us a discount.If youre considering a hot tub but want to explore your options prior to purchase and youve never heard of Softub of the Rockies, check out this 15+ year local business with outstanding customer service and a great product.4 years in were really happy using our large Softub.

Joe is always helpful and have enjoyed many years with the softub

Would highly recommend Softub. Greg and Joe are awesome guys!

Joe and Greg are helpful and friendly and we are happy proud owners of a Softub. They go out of their way to please.

Joel was very friendly and helpful!!