I just had my Harley Davidson Street Glide factory stereo replaced. The quality of work and stereo purchased at car tunes is phenomenal. I recommend anyone who is looking to upgrade their stereo to head over and check them out. The owners are amazing and care about their customers. I’m a very satisfied customer!
After learning that my wifes Saab 9-3 was going to be a very difficult DIY stereo replacement I called around looking for someone to handle it. I was told I need to speak with Rick at Car Tunes. Quoted over the phone, got me scheduled the following week and Rick was 100% confident in his ability to help. When we picked it up I think Rick was more excited than I was. Everything sounds and looks awesome. He did an excellent job and everyone else I worked with was great too. Thanks again!
Thank You Car Tunes.Amazing accomplishment in a truck with very little room to work.Wow is all I can say...
These guys are great! I love my radio & remote starter!
The owners and employees are the most kind and genuine people I have ever let work on my vehicle! They installed a new pioneer radio into my Chevrolet Silverado and I couldnt have asked for a better result. Everything works perfectly and it looks stunning! They were willing to answer any questions I had and explained everything to me. Their prices are beyond reasonable. I highly recommend this to be your go-to for radio or speaker installations! Thank you so much Car Tunes!!
On time, price as promised..experts..highly recommend!
After trying multiple shops. I gave these guys a call to install halo headlights into my BMW. I brought my after market parts to them and they installed it. Everything works as it should and was completed in a timely manner
They did a great job! They replaced the whole system in my truck including the head unit and speakers because my original ones were all garbage and not working
Holy crapppppp these guys are great. I got subwoofers put into my truck (2 10” subs) it’s like concert in my truck. I was assisted by Trevor and Bob two honest and great guys. I brought my truck in and got it back the same day. They do wonderful work highly highly recommended to anyone. Thanks again guys will be sending all my friends over for high the quality work.
Friendly people who really work with you to keep costs reasonable. Recently repaired my remote starter rather than upsell me a new one. I love that I can trust this company to do right by me!
Excellent place! Was thoroughly walked through options for getting an audio system installed in my car and it was done very well and professionally. Happy and would go back for other car audio needs.
I had a remote start installed in my car. They are very knowledgeable and professional.
I lucked out, they had a cancellation,got me in the same day. I had a beautiful alpine deck put my son car. Sounds great!Customer service was top notch, super friendly and helpful.
Great service awesome job this was my third vehicle they did highly recommended
Awesome customer service. Bob helped me with the right part and car sounds amazing.! I’ll recommend and be back for sure!
Was looking for a place to fix up my amplifier and subwoofer. Checked this place out and called. Scheduled an appointment to go in and within the next hour the work was done. Service was amazing and overall solid work. Def will be coming here if any issues arises.
I am always impressed when I meet genuine people, people who sincerely care whether or not they are meeting your needs and care about the job they are doing. What a breath of fresh air they are. They are not the closest or the most convenient to me but I will travel all day for them
The staff is very friendly and knowledgeable. If you are looking to upgrade your car stereo or add a remote start give these guys a try.
All I can say is WOW - Bob and his team are great! First off, the fact that they have full hours on a Saturday is amazing - I hate having to take time off from work to deal with anything car-related. Secondly, these guys are 100% focused on customer satisfaction. I had them install a remote starter, new head unit, new speakers, amp, and sub in my new brand new car. And of course with it being a brand new car, none of the wiring diagrams or instructions that come with the after market components were applicable to my car. Bob and his guys stayed 2.5 hours late on a Saturday trying to troubleshoot the install. Unfortunately, they just had to wait until Monday to call technical support. So they put my car back together and I made an appointment for the following Friday to complete the install and to upgrade the rear speakers (I unintentionally went with the wrong rear speakers in the original install). When I went to pick up the car on Friday afternoon everything was done and sounding great! When I went to settle the tab, they told me the rear speaker upgrade was on the house since I was patient with them during the 2.5 hour wait the previous Saturday night. Now thats what I call customer service! I would highly recommend Car Tunes to friends and family.
I have nothing but good things to say about the service I have received from the staff at car tunes. Good people that are top of the line at what they do. I would highly recommend them to every one looking for professional service with a competitive price and top of the line priducts.
Just had Alpine sound system installed, Jeep Grand Cherokee. Excellant product and installation. Best of all though, these guys care! Patient, thorough, thoughtful, friendly & willingly go the extra mile. Might all my retail engagements be this good!!!
Great experience! I had audio installed recently and they did a great job of helping and advising as well as the installation, The sound is amazing. They answered all of my questions and tuned it to my needs in the time that they had quoted. No surprises when I saw the bill. It was just as they had quoted which was acceptable for the work done. I have no hesitation with going back for any future audio needs. A+
3 PM appointment turned into not being done until 6:30 . Car did not get into a garage until after 5. They acted like this was normal and completely acceptable.
Outstanding service outstanding install. I am a over the road truck driver and i listen to the system everyday and Im extremely happy. Installations is clean and practically invisible sound quality is awesome great job.
*Not an install review.* I went in to find a solution for getting an aux in into my 2007 Malibu. The person I spoke to was very knowledgeable and professional. He offered a good solution and justified it. One of the best things was he was able to answer all my questions without hesitation and alleviate any fears about compatibility and installing it myself. The $75 installation quote also seemed reasonable. - Also, its a bit hard to find with this map, its actually a bit south of the marker behind U.S.A. Subs.
These guys are fantastic. I have had several stereos and several remote starters installed by then and they have always done a professional job and right on time too.They installed a remote starter and alarm system in my Honda Accord recently and the system is having problems playing nice with the Honda, these guys stepped right up and worked diligently to solve the problem, they didnt put me off and make me wait just because they already had my money. Brought it in with an issue and they jumped right on it!Wonderful customer service.
Zero ⭐️ But not an option !! Very bad service...Bought $1000 worth of stero equipment and my passenger side speaker doesn’t work !!! Called back no response... they failed to put box and Manuel in car. I went back oops we threw it away. Beware of this “wifey” guy team . They promise you the stars and once they take your $$$ fail to complete the job !!! #buyerbeware .. better off to go to a bigger company and a satisfaction guarantee!!! So rude on phone also ... good luck 🍀 beware of all the five stars ...they are people they know to get their star rating up there
I can’t believe I have to even give a 1 star rating. That’s insulting who at least tried to do a good job to give these guys any stars. I wouldn’t know where to start and end with the terrible install this place did in my Lamborghini. I paid $10k for a job any amateur could have done better with. The install was done so poorly. I usually forgive and forget. I’ve eaten mistake after mistake with replacing this and that. After claiming to be the best around from meeting with them I let them work on my half a million dollar car that they claim they’ve worked on others before prior to this one. Everything they touched had to be fixed by others. I am not exaggerating it was that bad. I have receipts and comments from Lamborghini of Boston and others on what caused all the issues I’d been having since letting them touch this car with the audio system. The most troubling one was when they wanted to cut a fuse in the car computer when the XM, FM and AM radio no longer worked ( which prior to car going there was pristine and everything worked ) which turns out it needed an entire reprogramming that I paid lambo of Boston to do for near $1k. Since that day the Satellite radio and FM as well as AM worked great. They also installed a radar in the car and broke all of the front and rear vent covers where they installed the sensors. Rather then do the right thing and tell the client and replace these they used this sticky rubber material and pushed it back in place. Not once did they cover the car to protect it while working on or in it. I wouldn’t let them touch your vehicle. They are not an honest company in my opinion. An honest company would have done the right thing, replaced all the parts they broke and would have done a proper install rather then use sound deadener to hold the speakers in the front doors.
I have always had excellent service with them.I had all my cars done with them for remotes never had a problem.
Professional business with employees to match. Make your audio dreams come true for your vehicle. Fantastic prices and variety of products.
Great work done with care.
These guys are great always loved going to them I want today to go and get 2; 12alpine type R subs put in my car. They go for about 150 online and they charge 200 for them but I also get a 2 year guarantee that if there are any problems they will fix it no questions asked and no charge. I had my entire speakers system set up with them and my car sounds amazing. Never had any problems whatsoever. If you need to get that sound system you always wanted to have put in just go here its worth it. Thanks again guys!
The place to go for Cartunes and sound advice! These folks are experts at their art and craft. ...friendly, knowledgeable, communicative, they have the right tools, skills, accessories, and space to set up your car with care and with state of the art technology integration... highly recommended, if you want to take your car radio, audio, video, camera, remote start, car phone integration, and other AV projects to a high level of quality with detailed customization of cool fun stuff.
For anyone that did read my last review of this company, youll notice that Ive changed it. My review now stands as follows:My brother and I had subwoofers and an amplifier installed by this company. There was a minor issue due to the make of the car but in talking with Bob the owner of this company he assured us that they would take care of the issue and everything would be good. I brought the car back and they fixed the issue. Bob understood our concerns and was excellent to work with. Overall, we are happy customers. Thank you!
I love these guys! They know what they’re doing. Always fair.
Great place great people. All their work is top notch.
Outstanding customer service. Super personable and they get to know you to find out exactly what you want, wouldnt take my car anywhere else.
Well Customer service is rude ask one or to question and rush rushed me off the phone and gave me a out outrageous price on a install of A aftermarket radio for a 2003 Honda Accord Shame on them they lost my business the guy was very rush rush and rude
This place is great. Did extra service and left it at the minimum repair charge.Did a awesome work around on my unlocks cause the microchip fried. Use the arm and disarm to get me a working system. These guys know their stuff.Changed wires out too. Took extra care with.my Platinum Ford 150
I had a remote starter installed here. Theyve always been very helpful and willing to answer any questions Ive had. I would definitely do business with them again
Great service, Bob and his wife were great thanks again
Always a helping hand very appreciative of the services provided will definitely use them again and again and again
WOW ABSOLUTELY AMAZING SERVICE THEY DID EVERYTHING I WANTED AND MORE I FELT COMFORTABLE AS SOON AS I MET TREVOR HE HAS PLENTY OF KNOWLEDGE I DONT FEEL I NEED TO SHOP AROUND AND CHECK PRICES I FEEL THEY ARE WORTH EVERY PENNY THEY ARE THE BEST AT WHAT THEY DO THANK YOU FOR ALL THAT YOU HAVE DONE
Great work great staff!
Got a system for my civic back in the day. Sketchy place. Way over priced. Better off going somewhere else
All I got was three batteries for my car starter but it was excellent work friendly service and they charge no labor just for the battery
Professional service and install, many options available depending on customers need.
Great place to go to they have suited all of my needs and made me real happy and I trust that with everything I have
Great folks, i had an issue with my stereo and they took the time to help me out, thanks again for all you input and help.
Super nice and reasonable! Absolutely helpful and definitely would go back!
Car sounds great! Awesome friendly service. Will be back!
Top notch audio shop!DIY install/upgrade, Alpine Nav unit with steering wheel control interface in an X5. I discovered the factory amp was blown, $1000+ to replace though the dealer. Bob provided me with cost to repair from an independent shop and options for buying new or used replacement online, all while not making a dime for either option I chose. I was able to get a new, in the box, replacement for $390. They had a better price for the Alpine Nav unit than could be found anywhere online. It also comes with a longer warranty period because of theyre Alpine Flagship Dealer status. I had issues getting the steering wheel controls to function. Interface listed out as compatible for the vehicle but it just would NOT work. Product tech line couldnt figure it out either. Bob gave me a replacement to try and all the tech support possible but still nothing. I finally broke down and made an appt to pay them to find/fix the problem for me. Before they pulled my car in the bay they offered an alternative, one last interface to try before having to charge me to fix it (what audio shop does that these days? NONE!!). 20 min after I was home I had functioning steering wheel controls! I dealt primarily with Bob (the owner) and Trevor, theyre customer service is fantastic, tech support rates off the charts and pricing is more than competitive, Ill definitely be back. I often dont follow up with reviews but these guys go above and beyond and deserve it! Thanks Cartunes!
They really know there s***. Highly recommend them.
First of all let me start out by saying that I do not take pleasure in leaving reviews as the one I am about to leave. I first went down to car tunes back in the summertime and I spoke with what I believe is the owner about purchasing a dash cam for my H3. I told him that I did not have a great deal of knowledge with dash cams and that I was looking for something that was easy to operate and high-quality . He then began to show me a product from Compustar and told me that the price was $299 plus $100 for installation. I then told him that it sounded good and I will I would be back. Sometime in November I called again to clarify the price would be $299 he responded with the same answer you gave me back in the summer. I did not have it done back in the summer because I was still looking around to make sure that I was getting the best bang for my buck . So I went through the door in January approach the counter and told them that I would like to have the compustar dash cam installed and set up an appointment date. He then told me that the price had gone up to $599. He then said wait a minute it might be a little less and had to talk to the install guy because he was the one that did this. ( Red flag #1). I dont understand why the owner or the manager would not know the pricing . He then came back and told me that he thought the price had gone down to $549.(red flag#2). As their conversations with back-and-forth they finally came up with a final price of 499 installed. I was also reassured that I would be getting CompuStar dash cam that we had discussed since the beginning .so I brought my vehicle and even after all these red flags and have the work done anyways (shouldve known better). Day of the installation first of all I never got a phone call from them saying that my vehicle was done I had to call and ask. When I went to the store to pick up my vehicle the installer came out and informed me that I did not get the CompuStar but I got the upgraded version .and I want you to keep in mind that this is a totally different manufacture then CompuStar . They actually installed a momentous m5 dash cam . Momento is a company that compustar has bought out . The original CompuStar was manufactured in Canada . Momento its manufactured in Korea . As I stood there listening to him talk to me about the upgraded version and how great it is and everything it does and that I would be happy with it . As I dont have a great deal of knowledge with dash camsI just took their word for it. I just took their word for it .The manager or the owner whatever he is then proceeded to inform me that because I asked them not to install the rear camera on the door that he had to mounted on the roof panel in the back. He then told me that the camel only came with two sided tape and wasnt sure how long it would hold . I find it very hard to believe that a shop that can build custom door panels for speakers and stereo equipment cant figure out how to mount a rear dash cam . If you could only see how you looked telling me this . He then informed me that the installer would come out and show me how to use this new dash cam . His installer really didnt know anything about the dash cam except for just a couple are features like how to move the rear camera to the front camera on the screen that was about it . I can honestly say that they didnt have a clue how to operate this dash cam . When I got home I looked at my bill and discovered that they actually charge me two hours labor at $95 per hour. Instead of the original one our installation I was told from day one .looked online for the momento and found it for $200 everywhere . I am running out of space but I will tell you that I am very unhappy and will never do business with them again. I know that he requires an answer to negative reviews to try to justify how he operates his business . I will tell you that I put my trust in them and I have a lot of that or else things to do than make up stories about a business that Ive never dealt with till now . Truthfully yours Steve
Awesome job. Great work done in a timely manner.
Excelent customer service and employe knew exactly what i needed
Amazing customer service! Also products!
My experience so far is not very good I’m going back tomorrow...It’s obviously not the owners fault it’s people who install... will update tomorrow
Excellent Service. Recommend Highly.
If having nice people working there is your high water mark for success, this place will only leave you mildly disappointed. Most of the people I encountered seemed friendly enough, as long as you dont have an issue or question that needs resolving.First off, you will pay a premium for equipment. I bought the Kenwood DDX9903S, their price $1000, Crutchfield price $699. They are probably buying from Crutchfield (and if they arent probably should be).Installation rates seemed reasonable. They do have some up-charges (wires, harness, etc), and a peculiar $5 Miscellaneous fee, that never gets explained. $150 for deck, $100 for back-up camera.Expect to lose your vehicle for 9 hours. I dropped off at 9am, at 3pm I called to check-in. Their phrase was just buttoning up, shouldnt be much longer. I arrived to pick up at 6pm (their closing time), they were still not done. An additional hour of waiting, they drove my truck around. I asked for any manuals and was told oh, just go download those online, we dont have anything.When I tried to use the back-up camera, it was grainy. I attributed this to being late in the evening and possibly poor light. I tested CarPlay with my phone, which worked great, and then I plugged into the external HDMI port, no picture was displayed. I did not test the other features, as I did not have any DVDs with me, but everything else sounded and looked good.My issues with the installation:1. They never removed the blue film of the rear camera2. They disconnected hazard lights and passenger airbag from the dash, and never plugged them back in3. HDMI port never worked and was never tested4. They called asking if I found a magnetic light or pliers that they lost during installation.5. No indication or instructions on how to operate the DVD player6. They closed down the Hooksett location and moved everyone to the Derry location without any real notice or indication. I probably would not have used them if I knew Id have to drive an additional 20 minutes for support.I returned to have the airbags plugged in, and even though they indicated Id have to come back for the HDMI issue, the HDMI port started to work (a little). Everything was green, as if the wire was loose. I went back today (1 week later). The tech told me I didnt know how to plug in the HDMI port (but I did), and then proceeded to tell me it was a faulty HDMI wire. His solution, was for me to buy a new wire, and he would replace it for $75. He wanted to CHARGE me for the reinstallation of a wire that never worked and was never tested (even with over 9 hours to do so).Please read more reviews about CarTunes before going. I would NEVER recommend them to anyone. You pay a premium, but they are not careful, not thorough, and their customer service is atrocious.
They do quality work but their lack of communication or commitment to a timeline for receiving parts/completing work makes them difficult to work with.
Great service & good prices!
Had a remote start put in I was nervous because I had one done elsewhere and it was a disaster!!! These guys were great going to get my wife one
Very knowledgable and very helpful
Great service, very helpful and informative.
CarTunes moved out of Hudson NH several years ago but Google still sends people to the Ferry St Address.Car Tunes Etc, is now located @2 Laconia Ave, Derry, NH 03038
Friendly and knowledgeable service.
Greart service and good people
Great customer service
Helpful.
Great people
Remote starters installed.