Great customer service. They worked on my truck and did a great job with time, quality, and cost. They also cleaned the inside and out leaving the truck looking brand new!! I will be going back if i need any services done!
I picked up my car today that had damage from stuff falling in my garage. When I looked at it I can only say PERFECT. These guys Know the repair business. Thank you to each of you that worked on it. Great job guys. I hope I never have to co e back but if I do it will be at RJones on Merle Hay.
We always use RJones Collision. Kudos to Christy for her well written piece in today’s paper. She should run for Congress.
I took my car to R Jones Collision 1 on Merle Hay last Monday to get the hail damage and windshield replaced. Exceptional service all the way around. They even went above and beyond to get it done for me last Friday so Id have it before the weekend. Thanks Gabe and everyone who worked so hard to make car car look new again. I highly recommend R Jones Collision 1 (multiple locations available).
Had a little touch up work that needed taken care of and they did a great job matching the paint and it looked great. The staff was awesome and they did it very quickly. I would highly recommend R. Jones Collision!!!
We have been coming here for a couple of years and for the money this is definitely one of the best places near us. And we travel at 20 minutes to get here.
Great service. Gabe is awsome helped with problems we encountered. He resolved the issues.
I went to R Jones Collision 1 after I hit a raccoon with my 2020 Honda Civc 3 weeks ago ($1000.00 in damages). I went in on Wednesday September 9th for an estimate and I was scheduled the following Tuesday September 15th for repairs. Gabe was extremely courteous and professional! He worked directly with my insurance company and took care of everything for me!!! Drop off and pick up was a breeze, and they did FANTASTIC work!!! I picked it up on Friday September 18th, and you cant even tell the front bumper was replaced! The paint matched perfectly! As a bonus, they had my Civic detailed and extra clean due to the COVID-19 pandemic (I did not request this)!!! They even worked with my insurance for me to come back and have my Paint Protection Film re-applied! I highly recommend R Jones Collision 1 for any work you need done. They have a FANTASTIC team! Thank you to Gabe and John for getting my 2020 Honda Civic back to new condition!!!
R Jones is topnotch from the front desk to their technicians. They did a fantastic job on my car & they were very easy to work with. I highly recommend R Jones Collision.
Replaced rear bumper due to damage from towing. Employees were respectful and knowledge and got my car in in a timely manner. They even set up my rental and made sure it was there for me to pick up when I dropped my car off. Recommended
Fixed my front bumper. The service was outstanding and the employees are caring. I highly encourage you to bring your car to R Jones Collision.
I appreciated how quickly they were able to get me into their schedule and fix my car. They worked directly with my insurance company and took all of the hassle away from me! Thank you for the great service.
Had a little fender bender that needed a cosmetic fix. Drove in first thing in the morning & explained the car was heading out of town by noon. They said it wouldn’t be a problem and within 2.5 hours they called back and all was done! That’s service! Thank you Christy & Crew!
The place wouldnt even wanna work with me without an estimate of my insurance. Why should that matter? I was told to get a few estimate and the insurance will deal with it but he wouldnt do anything without an estimate from the insurance. This is one of the weirdest excuses I have heard in a long time. I wouldny recommend it
The team at r Jones collision was very personable and helped me get this through very smoothly. Thank you
If you need work done on your car, take it here! Customer first approach and great service!
Friendly staff and seems very reputable. High reviews from coworkers and friends. I didnt have my car repaired here because my cousin was able to fix it, but I would reccomend them.
Great people and extremely knowledgeable. They care about their customers. HIGHLY RECOMMENDED!
Highly recommend! I have worked with R Jones for years and they continue to impress me with their professionalism and dedication to convenience. They really managed my whole repair project, including managing my insurance claim. Theyre great!
Friendly staff. Courteous and always keep you updated. Very detailed oriented and will make sure that they cover every little thing that’s damaged. They found additional damage to the car after the initial inspection and was told that it would take a couple of extra days to fix. But sure enough, it was completed a lot sooner than expected. Glad that the insurance is paying for the total.
Top customer care
Christy and her team at R Jones Collision 1 are top notch. We had a great experience from the initial conference call with the insurance companies to the final work being complete. Highly Recommend for all collision repairs!
Great experience. The R Jones staff was knowledgeable and explained every step of the process. Great work and done in a timely manner. I wouldnt go anywhere else!
Fantastic bodywork shop and my car was done sooner than promised!
Robbie and Christy are awesome, along with the rest of the team! They are friendly, professional and genuinely care about their customers. I am very happy with the repairs and highly recommend R. Jones Collission !
This is my fourth experience with RJones, and every trip has been positive.They are fair, do good work, and the staff is tremendous.
Seemed very through and polite!
My sons car was a mess after he skidded into a telephone phone during one of the ice storms last winter. Christy did a great job of meeting with him, going over the different kinds of paint, explaining the quote and then the work was done on time and on budget. Highly recommend them!
Honest employees that explain what needs to be fixed and what insurance will cover. Used for both big an small repairs. A pleasure to work with.
Took our cars to R Jones for their detailing service, made old cars look brand new, thanks for a job well done!
Great folks to work with. Second generation family owned place.
Their lifetime warranty is BS. Had 10 grand of work done on my truck. Took it back because moldings were falling off i was told to hit the road.
Very attentive to a recent repair needed
Well I had a little crack in grill and while the lady was inspecting it she made it worse.
They are the best
The service
Excellent work
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