Got the bicycle I wanted at fair price. Bought saddle bag and sure glad I did. I cant wait to be able to ride. I never thought Id ever ride a bicycle again for transportation. Had to do it so many years before being able to afford automobiles. Kids today probably dont appreciate this. Anyway, the electric bicycle has improved my health and I look forward to just the fun of it. Highly recommend then for everyone!
I was out with some buddies for a bike ride and bar hop and my tires were low. I stopped in quick and he topped me off and gave me a new valve cap. Very appreciative of the help!
Excellent customer service. Spends time with you to make sure you get not just what you came in looking for, but what you need to further your true biking objectives. Lots of cool stuff in stock too.
Recently purchased a new electric bike from Ichi. They allowed us to test ride any model we wished prior to choosing. Got us set up with accessories and gave us a great deal. Theyve also been great with service after the sale when a few minor hiccups arose when installing accessories. It was also fun to just talk bikes with them while browsing.
We purchased 2 e bikes from Daniel and he was great helping us try several models. No high pressure, just easy going. Unlike some one brand stores they have several brands to choose from. Nice to deal direct with the local owner.
Ichi has a mix of wildly inventive classic used bikes, commuters, e-bikes and much more. Ichi received and set up my Blix bike. I plan to use them for service or anything else needed. A friend of mine recently had Ichi redo an old large frame Mongoose. He loves it. They pulled out all the great work bringing it up to snuff and all the beautiful accent pieces doing justice to the rebuild.
Great customer service! Very knowledgeable and friendly staff! Koston helped me pick out my new Haro and let me take it for a quick spin before deciding to purchase. Thanks Koston! You da man!
Helped us with a repair of a fairly old family bicycle today. Very knowledgeable and friendly service, would highly recommend.
Good people that know bikes inside and out. Im staying here for good. Peace
Knowledgeable & friendly. Best place in town for BMX
The shop is fantastic! Dan is such a great bike guy!
Had my tube replaced. Quick and easy service for a reasonable price.
They have a very nice sales floor and shop! Electric bikes are extremely hot right now, and these guys have the selection you would be sure to check out before buying one!!! My experience at the store didnt go as I expected though. I just went in to see if they had a bolt for my friends bike seat. The gentleman who had greeted me so graciously became irritated and told me I would have to bring the seat in. Which felt like a message to get the heck out of my store! He turned a 180 degrees when I told him I was interested in the bikes! He turned out to be a pretty good guy, and was extremely knowledgeable about the merchandise! So, to make a long story short I left with my bolt and jumped on my own $3000 ebike and headed home!!!🤓
FANTASTIC Experience at Ichi today. Staff was extremely helpful & professional, they had parts on hand, fixed it, and put the new parts on right then and there. After having a very bad experience at another bike shop in Des Moines, I took my bike here for a 2nd opinion and to see if they had parts (the other shop said it would be 2 or 3 months before they could get parts). Ichi had the parts & offered to replace them all right then and there. They also looked into my gears (which had not been right after my tune up at the other bike shop) and said it did not appear to be tuned up at all. In addition to replacing the parts, they tuned up my gears as well. My bike was ready to roll in less than an hour. Thank you Ichi for your FANTASTIC service and professionalism! Ill be back for sure!
Damm good company
Fun. What a great experience buying a nice ebike. As soon as we came through the door, Dan was all about great customer service, making these new customers seem like we were his best repeat customers. We went back the next day after having been given some great info and advice and a couple of different price point choices. My wife and I are each riding different ebikes, and both very happy with our choices. Thanks guys. We’ll be back, even if it’s just to look at all the awesome bikes.
Phenomenal and knowledgeable service. Purchased a light set for my first adult bike and the owner offered to attach them to the bike for me. After he attached them, he told me that he thought my seat was too low and adjusted it for me right there. I will definitely be going to Ichi Bike for all my cycling needs!
If you’re looking for a bike shop in DSM, this is the one. I’ve purchased two bikes a lot of accessories to go along with them. Friendly and prompt service. If they don’t have what you need, he’ll have it in a few days.
Always an amazing unique bike shop. Good middle of Des Moines location.
Dan is simply amazing and cool!
Our go to shop in Des Moines. Dan and his staff are very helpful and friendly.
Friendly and went the extra mile to help me with my purchase and even to install it. Wouod highly suggest.
Super helpful with all my questions and have a great selection to choose from.
Drove in from out of town to drop my bike off for repairs. Website said open Sunday from 12 - 3. No one there, no one answered a phone. No hours posted on the door etc.
Daniel and staff are great, excellent sales, service and support!
Excellent customer service, Great selection, all the new and old models are available. Very knowledgeable staff with experience going back to the 1980es. I bought my first BMX cruiser in like 10 years. Ichi Bikes is a great local business to support. Im going to buy all my BMX upgrades here!
A great place to buy a bike! I bought an electric bike there (IZIP Path Plus) and absolutely love it. The staff is great and the service is the best youll find anywhere! Nice selection of accessories, also. If service after the sale is important, look no further than Ichi Bike!
Great experience, helpful, knowledgeable and just plain nice.
I went in there and they helped right away and gave me honest opines on my bike and they will see me in the near feature
This is an excellent bike shop. Very friendly, knowledgeable staff, great prices, and honest services.
Located in East Village -Ichi Bike has everything a bicyclist could need. From Novice to Endurance Rider -Ichi has knowledgeable staff to help with any question regarding your bicycle supplies and repairs. Repairs done on site.
Ive now bought and built up two bikes through Ichi, plus had lots of service done. Dan and his team are great to work with. Theyre particularly knowledgeable about electric, cargo, and custom bikes -- but they always have great stuff in stock and can work on anything. Des Moines is lucky to have them!
Great experience working with Dan. Happy to support a small business. Highly recommend if interested in a new bike.
Great bike shop with a huge selections, and a cool vibe. Definitely will revisit in the future
Great experience as always. Enjoy that they appreciate the classic Schwinns as much as I do
Dan builds the best one off bikes you will ever find. His E- bikes are amazing. Dont bother looking anywhere else he has what your looking for.
Ichi Bike saved our bike trip to Missouri. Were on our way to MO from MN when lost my bike off a hitch rack (pin failed on a 15 year old Yakima rack), fortunately only needed a new back wheel. It was late on a Saturday afternoon with the bike ride scheduled to start early on Sunday. The folks at Ichi did not have a true replacement, so were calling around Des Moines to find one for me. Owner had been on the way to a funeral, stopped back in the shop to suggest they take a wheel off one of their bikes for sale. The mechanic had lots of other things going on but managed to work this all in and get us back on the road in about an hour. Not only did he get all the gears, disk brakes and everything back working, but tuned it all up and made sure there was nothing else wrong with the bike. Can not thank them enough for the great service!
Just bought a Graduate Mixtie bike from them--a huge improvement to my oversized, nearly 30 year old Schwinn. The owner Daniel is very knowledgeable and let me test drive the Mixtie all over downtown. The ride convinced me and I rode home on a comfortable and durable bike that has a lot style. Dan even gave me a few pointers and was very pleasant and helpful. I will be back soon! Thank you Dan!
Helped me get a great fix for my handlebars and set up my wife with her biking fit. Really nice fellas.
Dan at Ichi is the #1 guy in the Des Moines metro for ebikes. I took the plunge in 2015 and have not looked back. With roughly the same output I can travel much farther and ride longer. If I want I can use more power and still go out the next day and ride all day which I cant do anymore on my traditional bike. Ichi is great!
Extremely knowledgeable, kind, and helpful staff. Awesome custom work.
Offers local custom seat fabrication... OFFER being key. When i contacted them about making something for me he came up with not one, not two, but three excuses about why they couldnt make me something theyve already produced for me before, even after telling them i could supply the material needed! Its a local businees providing work for an individual local craftsmen, but he turns work for this person down. SHAME. Not at all helpful.
I bought a saddle bag and a few smaller items. I decided to return a few of the smaller items and the owner gave me a hard time for returning them, trying to make me feel guilty. When he told me the amount he was going to refund, told him that didnt include tax to which he said he wasnt going to include it because he would be losing money. I felt this was not a professional way of doing business. Dont offer returns if your worried about the credit card fees during the return process! Im all about supporting local business as I am a business owner myself but when your prices are at a premium, you should provide premium service as well. For these reasons I will take my business elsewhere.
Exceptional service all around!
They got everything I was looking for for my old school project bike . definitely going back
Great selection. Staff knowledgeable, friendly and helpful.
Great Service. Awesome shop!
Ive bought a couple bikes and many bike parts here. They have lots of vintage and unique custom bikes!
Friendly and knowledgeable staff. Give local business your business
Spoke with Dan about building a custom Bike. We came up with some ideas but he never got back to me. I lost interest and he lost a few thousand bucks.
It was very welcoming
Friendly helpful service
Nicest bikes in town
It suck