Amazing team! I was in a very stressed and risky situation with my garage door opener. They made schedule changes to accommodate me. You dont find service like that any more. Highly, highly recommend.
Great customer service! I had an issue with my garage door late on a Sunday afternoon and they had someone to my house Sunday night as we needed to get our vehicles out of the garage early Monday morning. The service technician was very friendly and knowledgeable. For any garage door needs I suggest Deldon, they have a customer for life.
Technician was awesome worked quickly and was knowledgeable and polite. My problem was with I scheduled early morning was told around 730-8 am management decided to have safety meeting technician didnt show until after 9am.
We had a unique challenge with our desire for new garage doors. I researched the entire metro and either spoke with or had quotes from several dealers. Rick was the one that was willing to think outside of the box and not try to sell me what was easy or convenient. When the first order came in damaged, he immediately called me to let me know that they would not be installing until he received undamaged panels. The installers were professional and did an excellent job. Rick came out the day of to check and called a couple weeks later to make sure we were satisfied. We highly recommend Delden garage doors! Thanks for a job well done and for communicating throughout the process!
This is one of the most fantastic customer service experiences I have had. The service manager was very attentive and answered all my questions in a timely manner. Very impressive and informative.
My old garage door quit working on a Wednesday night. The next morning I called Delden, and before noon on Thursday I had a new opener (replete with two remotes, an indoor switch and an external keypad). The service tech, Jared, was friendly and knowledgeable; he also informed me as to why my existing opener could not be fixed. He then installed the new opener and made sure everything worked properly before he left my residence, including a complete lubrication of my existing door. The price was very reasonable, and I would definitely recommend Delden Garage Doors for servicing and/or replacement of a garage door opener.
I would recommend Deldon. We discovered an error had been made with the installation of the doors on our new home. Rick could not have been more attentive in resolving the situation to our satisfaction in a very timely manner. I was in the construction industry for over 30 years and I feel that Rick stands out for his customer care and satisfaction.
Mr. Rick Vinson, has good quality doors. Will charge you for every inconvenience you may have. Will send out BROKEN product knowing youll call back and itll be a service fee to come out and fix if for you. This person doesnt believe in equality, and has different pricing for every costumer based on how much he likes you or how much of an inconvenience you were for him. He is rude and disrespectful to his employees and unprofessional to the ones breaking their back for his business.
Very responsive company, literally submitted a service order online one day. They were out to fix the garage door spring the next day. I’ll never use another company I’ve had 2 positive experiences with this company and they actually care about their customers. Great job Delden old school values that are not around much these days keep up the good work.
Great service and knowledgeable staff. Would definitely recommend to others.
I called them on Tuesday, they came out on Wednesday with a quote and samples of doors, and they had it installed on Friday afternoon. They did a great job and were great to work with! I highly recommend them!
Bent over backwards to get me what I needed...better prices than chain lumber yards. This has been my second trip to Delden in over 20 years...their doors are that high quality!!!
Had a couple doors installed a year and a half ago had a problem with one as soon as I called they got someone the next day out and stood behind their work for me. Start to finish they were great. I appreciate the customer service. They even adjusted and sprayed my other door for me.
Great job, reliable, easy to work with. Had the job done before another company could even come for an estimate. Love the new doors.
Last year, I purchased a garage door opener unit from Delden Garage. They installed the opener unit but used the old I-Drive spring unit. After a few months we had a problem with the old spring unit. Rick, the owner of Delden in Des Moines, IA., personally came out to my house, checked the issue and installed a new spring for us at no cost! This was a $300 value for the spring installation! He conveyed to me that when his installer came out the first time, he should have installed a new spring with the garage door opener unit. I appreciate Rick, his honesty, and good will that he showed us with the installation. These days its hard to find a company that honestly stands behind their product or work, so this was refreshing to me. DELDEN GARAGE is my garage servicing company that I stand behind!
Excellent company! I had an issue with a broken spring and the owner called me back within a half hour after hours and had his guys at my home first thing the next morning. I would strongly recommend using them!