Couldnt find any repair tape at the 3 places I went that was close to me. Also the Hardware Store I used to go to closed, so I went to Porters and my search for repair tape ended. Porters have everything you need and prices are actually very reasonable. Helpful Staff also plenty of parking,and easy to access.

Fast friendly service. Great community store. Knowledge staff and a wide variety of merchandise: paint and paint supplies, tools and power tools. Lawn care products, lawn feed, manure, lyme, and fertilizer. Electric parts and pieces. Building stuff too.

Small quaint and yet have everything. Never a bad experience have I had

Not worth saying I’m done charge supporting them

Great variety of items at reasonable prices. Convenient parking, quick in and out. Bought a lot of flowers from the garden center year that were beautiful, high quality. Love to support local!

Awesome place, grate customer service

Love Porters do it best hardware. They all are very helpful and have all it takes to be the very best ❤️.

Awesome hardware store! Great selection and knowledgeable staff. Price are fair as well. Customer service is second to none. Highly recommend!!!

Rented a Vermeer chipper for the day to mulch up a brush pile. Worked like a champ. Guys in the rental center were very helpful at check-out and check-in.

Porter Hardware is fantastic, they have about every thing. If it is not on the shelf, you can get help and Porters will help you get it

Staff is super friendly, highly professional and courteous. The young men and women there are smartly trained and mature; they will be leaders for the next generation. Good job, Porter! Youre doing it right!

Porter is our go to HW store, the service is unparalleled, huge selection of household items - from hand tools to power tools to outdoor power equipment to coolers, they have it all, including a great rental department with a great variety at a fair price. We have rented large wood chippers, bush hogs, concrete saws, etc. without any incident or issues. Highly recommend Porter Hardware.

Porter hardware has a excellent rental center and great management coupled with great workers. I highly recommend them to do business with.

The BEST place in Des Moines Iowa to purchase a Toro Snowblower, they will fill it with oil, and gas and load it into your vehicle.

Best Hardware Store in the Des Moines area, over 50yrs experience, in one spot!! East Side of Dsm, Ia

These guys and gals do things right!Ive never walked away from Porters disappointed with their quality or service

Great service! Guys were really helpful and the equipment was clean and in great shape.

Great place. Prefer them over the big name stores.

Great place. Easy in and out. Helpful staff. Carry obscure products.

I was very pleased with my visit there. Everyone was helpful.

Its hard to walk through the store without at least one person wanting to help you find what you need. Its a place I will be back many more times.

Great hardware store, clean friendly and helpful. They also have kerosene reasonably priced very convenient when I need fuel for my heater. Faster than Menards or Lows. Get in and get out !

Great hardware store, when you need some extra help, they are there!

Porter Hardware has survived against the influx of competition over the last two decades for many reasons. Service, Location undoubtedly play a substantial role over the other 2-3 competitors nearby.Also, overall superior management, niche services, niche products, better pricing, all have kept Porters Hardware going. Given Porters has maintained despite the competitions adjustments over the years, I can only imagine how infuriating it is for at least one semi-major box store competitor.The competitions raw square footage, 18/hrs open retail days, minimum & non-long-term staff (F/T w32 hrs/wk) coordinated by 2-3 individuals that cumulatively earn several times the remaining 150-200 employees combined......apparently that strategy doesnt work so well. Porters still going two decades after these competitors began to arrive is proof of that.

Attentive knowledgeable people always available and eager to help they will always have what you need or something that is of equal quality

I took a window in to be repaired and was told it would take 1 week. So I called a week later and was told it would be another week. This went on for 3 weeks. On the fourth week I was told my window was lost. It was found a short time later and I was told it was done and ready for pick up. When I got there to pick it up the glazing still hadnt dried. I would recommend going to Highland Park hardware as they promise 24 hr service.

Nice local store. Has most things I need in a hurry.

Rented a tool from this place since it was a local place and not home depot but should of went to home depot instead. Home depot what a given me a military discount .Next time Ill deal with HOME DEPOT . They appreciate what our military has done for us.PORTERS HARDWARE Must of forgot how they got their freedom.

Good service. Good product. Fair prices

Albert assisted me with my equipment rental. He was helpful and knowledgeable about the equipment and procedures. I knew from the beginning that I was dealing with someone that really cared about the customers and the reputation of Porter HardwareMy experience was like a small business in a small town and definitely more personal than a big chain store.I see they have a few negative reviews, but I think that its the authors of those reviews loss if they dont go back to Porters. Ive owned a small business for over 30 years and I know that- when you do great business, you sometimes get really busy. Its tough being the little fish in a big pond, but when you care about the customers the way that Porter does, you get a lot of business.The people that wrote the negative reviews dont realize that the reason for the delay on the phones is because of the high demand for Porters high quality service. Nobody is perfect, but Porters doing great and I will always be a customer from this day forward.Thumbs up Porter, Keep up the great work!!that takes pride in their I had a great experience and will be back for sure.

Fantastic neighborhood hardware store. I go here first, because I want them to be around for a long time. They never fail to ask if theres anything they can help me find. Wish there were still more places with service like this one! Couldnt be happier that they are here!!

Thanks Team Porters for servicing my riding mower. Running great, awesome work. Happy customer here!

Awesome place.. neighborhood.. good prices and selection.. theyll take care of you and any thing you need.. from propane to rental equipment

They always have what I need... and more things that I didnt know that I needed too!

They have a little bit of everything needed for fixing or gardening. Very helpful staff.

Fantastic tool rental, had an almost new tow behind auger. Worth every penny for the 52 fence posts I put in!

They are open earlier than most which is convenient. They carry a better than most selection of bolts. Always been treated with respect by their employees. One of the few remaining hardware stores.

Convenient neighbor hardware store, always has what I need. Rental departments prices are reasonable and the staff is great to work with. (Changed to a 4, ALWAYS TOO LONG OF A WAIT, EVEN WHEN RESERVED)

They have everything ! with a small town warmth and friendly atmosphere. 1

Outstanding neighborhood hardware store. Staff are very well-trained, greet you as you come in, know where everything can be found, and amazingly knowledgeable. You can rent almost any piece of equipment you might ever need. In the spring, their garden center is better than most, and they source their plants locally.

Their nice regular people easy to interact personable

Would not recommend the service department. Went in for an oil leak and put a note on the ticket to call for any other repairs. They did not call, did several unauthorized repairs (even put on new blades which i had at home), and merely replied with sorry. The front desk folks were reasonably helpful. Unless you want to spend half of your mowers value on repairs, go somewhere else.

Terrible experience with service manager, KC. IF I COULD GIVE NEGATIVE STARS, I WOULD!!! I dropped off riding mower 4 weeks ago. Heard nothing from anyone for three weeks. Last week I called and was put on hold forever, so I called back. Twice I left my number and did not receive a call back. Finally, I had to just go there to get any answers. KC was rude and disorganized. He could not find my paperwork at first, until he searched through 7 or 8 stacks of service tickets. finally, his only answer was our policy is to work on equipment bought here before other equipment. At this rate, I will never get my mower fixed. I am going back today with my trailer to pick up my broken mower, and I will never set foot in there again.

My favorite hardware store! Love the staff!

Great hardware store. Very friendly people, helpful and knowledge about many of the projects Ive worked on. Usually have the unique parts you need and if they dont have it in stock. They will find it and order it for you!

Hidden gem, friendly service, great selection of stuff!

Recently had my mower tuned for the 2018 season. They picked the mower up at my house, tuned it and then delivered back to my house. Money well spent. Besides being new, this is the best my mower has looked and ran in a couple of years. Service manager KC was great to do business with.

What an awesome group of employees. Very helpful and friendly. Will definately be using them in the future for my rental needs.

Will help you find or will order what you need. They do window screen repaur.

Great place to shop for everything. Great service, always very polite and friendly.

Great customer service and great selection

I needed something specific and called ahead. They made an end cap to get ready for the season and took time to go through my three options.

Rented a trailer. Went as expected.

Staff members are not rude but not necessarily trained well.

Shopping here is a pleasure. Great prices and the staff is so helpful and friendly. One of there staff, Rick, was very knowledgeable and helpful. He save me money with his suggestions and teaching me that I could do it myself, which really saved.

People were really helpful and helped us figure out what we needed. Prices werent bad either.

They do it best here.

Always get what I want there and friendly people to help you!

When I was restoring mobile homes! I got all my supplies here great service

These guys never disappoint. Friendly and helpful, the rental center is always great!

A real clean place nice neighborhood hardware store the employees are very helpful there to help you

Have alot of stuff big box stores dont

Allways helpful!! Quality products at a fair price!! Ive been a long time customer. I expect i will always be a customer.

Service is always top notch, all the staff is very well educated! Just wish the prices were a little more reasonably priced!

Nice people to do business with.

High staff to customer ratio. If they did not know the answer, they found someone who did.

Good help reasonable prices

Friendly and helpful folks. And a beautiful cashier lol.

Great store. Friendly staff. Great rental department.

Been there forever. Reason why is because there so attendant to your needs and always with a greeting and good bye.

Fast got the neatest key made

Always have been treated good dealing with them.

These guys are always very helpful and usually have exactly what I need

Every person was kind and helpful. Popcorn was yummy! Got a free 2018 calendar also!

Rental department gets better every time I go back, great customer service, all equipment in good shape and well taken care of, cant beat the price either!

Today must have been an off day for Porters Hardware on Hubbell they seem to be pretty confused must be the pendemic only went out there for parts didnt have have to return lucky me

Best hardware store in des moines they are always there to help you

Its a place where you get personalized service.You can buy one screw or many.

Best screen repair in the dsm/Altoona area...HANDS DOWN!!

Has what you need close to home. We love the convenience!

People always friendly and helpful. You can find almost anything you need.

Clean. Seems to always have what you need or someone there can find that special thing needed to complete the job. Rental department is great.

Great local hardware store.

This is the best place to rent tools! If you need it, they probably have it!

They always have what we need and friendly employees

Most of the time it is only place I go to rent my equipment. The service was as always great!

Much better than the big stores

Very nice hardware store!

Wanted too much money for a bag of dirt little over price good family owned hardware store though

Very helpful employees and great collection of home and garden supplies.

Always nice to use a neighborhood business, and they always have what I need

Really friendly and courteous staff. You can find most tools and hardware here.

The people at Porters Hardware are always helpful when I go there.

Great employees!! Even stayed late to Help me find what I needed!

Professional and knowledgeable, I very much appreciated the advice and recommendations (thank you, Roger). My kitchen plumbing overhaul was a great success.

Great rental items and very easy to work with! Good system!

Great place. My goto for home improvement

GREAT PEOPLE & SERVICE! I will be back.

They always have what we need!

Found exactly what were working looking for. They didnt charge me for cu%ing or drilling a product!