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Mattress Discounter
4401 NE 14th St, Des Moines, IA 50313, United States
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Mattress Discounter
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Vi
Review №1

Customer service is and always has been great. The owner even delivered our king size mattress to us and helped us carry it up the stairs and into our room. With that being said, this is the third mattress we have bought from them. The 1st two mattresses we bought were amazing. The quality and durability was top notch. We had our bed for about 5 years (the other mattress I bought for my daughter) and decided we want a bigger bed so we went back and bought a king size & most expensive mattress they had on the floor. We spent 1400 on the mattress alone. Im very disappointed to say that its already sinking in on each side where we lay, leaving the middle a bit more raised. Cant flip it because its not that sort of mattress. We bought the mattress in December and its now August but noticed theMattress sinking in probably a couple of months ago. I really do love this place but for the money we spent, I assumed the mattress would hold up better than it has. I give 4 stars because we have never had a problem prior to this and between our immediate family and my husbands side of the family we have purchased many of mattresses from here and have never had an issue. I really hoped our mattress would last us way longer but Im afraid I will be mattress shopping again in the near future.

Br
Review №2

Upgraded from a queen to a king! IM IN LOVE!! I got a queen from here 2 years ago! But always have wanted a king. The room is amazing lol! So comfy as well! The customer service at this store with Todd is just so friendly and one thing that always keeps you coming back! Mattress discounter is where u will always shop ❤️ Thank you for awesome service, hands down delivery and great financing! You guys rock!

Cr
Review №3

Came into this location and spoke with Todd. I explained I just left a domestic situation and that I had nothing. He was more than willing to help me get a bed and donated it to me. Thank you so much for your kindness and generosity!

Ch
Review №4

These guys are amazing. Helped us pick the perfect bedroom set that met our needs without breaking the bank! Friendly, kind, understanding, down to earth, and family friendly! The delivery guy was awesome too! Knowledgeable and helpful to the end! Will always take my business to the folks at mattress discounter!

Ba
Review №5

The staff was very helpful and polite. I had a great time picking out my mattress set. I will definitely use them again 😊

St
Review №6

I have been here twice now and each time the owners really went out of there way to help me. I called looking for something specific that I could only order online and they had it for me, ready to be picked up. In and out in 5 minutes. Definitely worth the drive from chariton!!

MA
Review №7

Wow, I dont understand why the store is not busy. Brand new beds and discounted prices. Best deal in town so far. The staff is friendly and want you to try the beds out. I encourage you to go lay down and check out Mattress Discounter for your next purchase.

Da
Review №8

These people are great! Went looking for a bed and wow were they knowledgeable about beds! They have a great selection and saved us a bunch of money on a new bed. Thank you so much!!

Im
Review №9

10/10! Would recommend over and over! Was looking for a cheap mattress that was still quality and soft not firm. They had what we needed spot on! The owner was extremely helpful and super friendly! He gave us many options and answered all of our questions and more! Not only did he show us more affordable options but he helped us fit our mattress into my car so we wouldn’t have to do delivery. The best customer service I’ve ever experienced and a very satisfied purchase!!

Ty
Review №10

Wonderful prices and wonderful customer service. The owner really seems to care about his customers and his business. Ran me through every low priced options they had, and even helped me avoid paying for delivery by giving me options that would fit in a car. After purchasing, he took 20 minutes to help me load the bed and box spring into my car. He’s not a pushy salesman either, he makes the choice yours and just tells the pros and cons of each choice.

Ti
Review №11

Great experience! Great price! Easily 30% below anywhere else we looked (for the same exact mattress). They had it in stock and no delivery red tape to cut through! Youve earned a lifelong customer.

Ad
Review №12

Amazing! Its funny got my bed there as a kid and as a adult haha. The good gentleman there even helped load it and tie it down to my truck.

Do
Review №13

I purchased a mattress and sheets, the gentleman that helped me was very professional and helpful. Prices are impressive btw.

je
Review №14

Didnt purchase they were very helpful & knowledgeable about their products. I might add they didnt wear masks so I wont purchase from someone who doesnt care about their customers well being. 😷☮

To
Review №15

Amazing couple helped me out so much, super courteous & kind. Being young I’m slowly working on my credit and expected to be saving for the bed I wanted but they were able to set me up in a great quality mattress, beautiful headboard/frame & very nice protector for a really great price and even gave me a beautiful set of sheets! They went above and beyond to talk me through everything from the application, the deals, the quality difference (which you can feel for yourself). They even provide delivery to you in a matter of days!! Their deals and customer service are unmatched. I will defiantly be returning & sending my friends & family

Sh
Review №16

We bought a bed frame. The owner was very friendly and helpful.

et
Review №17

Manager and husband are awesome great help not pushy sales people at all.

Sa
Review №18

We have purchased several mattresses from here. Great prices, quality beds, and great service!

La
Review №19

They have very reasonable prices and outstanding service and delivery .I would highly recommend this place to everyone looking for a new bed . I have learned that a new bed isnt cheap but it doesnt have to break the bank either .This place was a blessing to find

Al
Review №20

Service was great. No complaints. Delivery was a bit late but still on the same day I asked around the time I asked.

Sa
Review №21

Best customer service and so helpful with selecting the right mattress. Whole process was easy. They’ve gained a lifetime customer. Got a king mattress and box spring under $600. They had me approved for financing within 5 minutes of putting in my information. It’s a wife and husband ran store and they are both just awesome. Ok I’ll stop now. Just go here. Trust me.

Sh
Review №22

3rd time weve bought mattresses from here. They always have what we need! Be it something inexpensive to get by for a bit, something comfortable for guests, or a nice hybrid mattress for us at an amazing price! Highly recommend mattress discounter.

Su
Review №23

I have shopped here for all my mattresses since they opened!I dont buy mattresses anywhere else and that includes for my grandchildren now. Going today to buy another one! Thanks for your service

Vi
Review №24

Great place to buy a mattress, they have a mattress for any budget.

Lu
Review №25

My wife and I were able to get a really nice king sized mattress, box springs, frame, delivery+assembly all under 1k. The owner was super helpful and the whole process was timely and went smoothly.

He
Review №26

Great matteress

Ch
Review №27

Needed a bed. Old bed was starting to effect health. The owners delivered it to after hours. Due to a mix up on my end the wrong bed was delivered. They went back to the store and got the right one and brought it back. They should have upcharged me but didnt. Will recommend to all family and friends who need a bed. The service cant be beat!!!

Jo
Review №28

Great place to buy a bedroom set

Ro
Review №29

Very nice...really helpful enjoy out visit

Sa
Review №30

Great customer service when I was buying a bed, terrible customer service after the sale/ I purchased three sets of sheets that’s do not stay on the king sized bed I bought. After being patronized for 17 min they were exchanged.

Br
Review №31

Bought a queen size bed and box spring yesterday! Nothing but fabulous service.. GREAT selection, and quick service.. The owner is an amazing person! He made bed shopping very easy and not a hassle like I thought yesterday was going to be! Bought that morning, and same day delivery! I couldnt be more happy and satisfied ! Thank you mattress discounter!!

ed
Review №32

I will go back here to buy my next mattress. Very friendly and helpful. Thanks cheaper than any where else

Ro
Review №33

We spoke with Daniel Anna Todd there they both were very helpful we was able to make a decision on a bed that we will be going in purchasing tomorrow

De
Review №34

The owners are super friendly and the prices are very good, I love the mattress I got from them, even helped me load it and secure it! I’ll be back definitely

Sp
Review №35

Fair prices got what we needed

no
Review №36

Great service. Im glad they didnt hover while we shopped and didnt pressure to buy. They had a great selection of good quality at great prices.

Sc
Review №37

Great service. Low prices on the same mattresses you would find in your large home stores. Locally owned and operated by very nice family.

Da
Review №38

The new owner Todd, he is absolutely amazing. So friendly and nice. Ive been here before the new ownership and the old owner was not friendly whatsoever. Todd is amazing though. Thats what I look forward to when I go places and spend money. I DEFINITELY recommend going there after meeting the new owner!!!!

Al
Review №39

Kim is absolutely wonderful! The prices are great! Support our local heros!

La
Review №40

Affordable comfy beds

Ra
Review №41

Not discounted quite enough to warrant going there in my opinion.

Ko
Review №42

Nothing but A+ service and prices here. With all the negativity in this world I love to give credit when its due. Unfortunately, I cannot give enough credit in this one little post. Todd is the best. Not only did he load my mattress he even help strap it down. Thanks for A+ customer service!

Li
Review №43

Good little furniture store! They sell new and used items. We bought a set of dressers. They were willing to negotiate and we ended up with two nice pieces for a fair price. From the street, the store may appear a little rough around the edges but it is worth checking out.

Kr
Review №44

Great prices and super nice people. Highly recommend.

Br
Review №45

I bought there best memory foam bed 4 years ago and its still a wonderful bed! quality is top notch! I would recommend this place to everyone that doesnt want to pay huge overrated amounts of money and still get top notch products

Dy
Review №46

Called ahead just before close and they assisted me just past closing time. Thank you for being accommodating!

To
Review №47

Nice friendly staff, owner on site. Fair price. New ownership in last 2 years

Sh
Review №48

Very nice and helpful owners. Fast delivery. No problems 😊

Cr
Review №49

People were awesome, quick service and was able to get help and find what we wanted right away. Definitely will return here.

Je
Review №50

This is great place to buy mattresses the people are very friendly and helpful I would recommend this place if u need new mattresses

Jo
Review №51

Great and awesome castumer service...and prices

Gl
Review №52

Always find great product for a low price.

Bi
Review №53

Great mattress store, knows their beds and knows how to properly sell them. Got a good deal on a Queen matress! Thanks Todd and Kim!

Ka
Review №54

I have never been to the store but, I did see a truck delivering a mattress with Mattress Discounter stickers on the vehicle on 5/2/18. This particular vehicle was driving erratically and unsafely. Due to their lack of awareness of those around them I will never shop here. Your drivers should know they are representing the company when they are delivering or driving in general. Running red lights, switching lanes sporadically, and pulling out in front of people dangerous. You could have a large law suit on your hands if they continue to drive like this and get in a wreck. Please inform your employees on the rules of the road if you are going to provide delivery services!

Ki
Review №55

Always helpful, knowledgeable and cheerful with fair prices. This is the 3rd bed weve bought at mattress discounter for our family and will always come here for our mattresses.

Sh
Review №56

Was looking for a mattress for spare room. Todd approached us showed us where to look and let us look. I like that, I hate salesmen stalking you in the store. We purchased a mattress and thanked Todd for his help. It was a pleasant experience.

CH
Review №57

Great place to buy a good bed at a good price!

Je
Review №58

Great prices on mattresses. Ive owned 3 symbol mattresses and they are amazing.

br
Review №59

Great service and we love our new matress

Ma
Review №60

Good selection. Great staff.

La
Review №61

Good mattresses, great prices, the owner was excellent. Gave us space while we chose and was very accommodating.

Co
Review №62

Very helpful service!

Ma
Review №63

Even though there is a sticker on my receipt saying that I can return my mattress and pay a 15% restocking fee I was not allowed to do so. What a horrible place to do business. They dont honor their own policies.

Cr
Review №64

Todd was very helpful and took care of us in a timely manner! Price is right and quality stuff!

be
Review №65

Great value and service!

J
Review №66

Great prices, awesome customer service.

Jo
Review №67

Great price friendly service small town hospitality

Ma
Review №68

Great customer service, good inventory, enough to choose from but not overwhelming, good prices. Have bought 4 mattresses from them and will always go there first :)

So
Review №69

Awesome prices and great customer service!!! New owner is great!!

Ja
Review №70

Very helpful and friendly service

St
Review №71

Reasonably priced, plenty to chose from. Just bought my second mattress set from Discounters.

L
Review №72

Great prices on beautiful comfortable beds.

Ka
Review №73

Great customer service and bed.

Br
Review №74

Great customer service .

Mi
Review №75

Clean.Helpful staff.

Ja
Review №76

Got a good deal on a dresser

Bu
Review №77

Maybe the owner was having a bad day but costomer service was non existent this day, so we took our business elsewhere. I was told friendly is fair.

Jo
Review №78

Awesome prices and awesome beds!!!

th
Review №79

Mega comfy mattresses T B H

De
Review №80

Good product, good price, good help

Ch
Review №81

The owner was incredibly rude and walked away from us in mid conversation. I will spend extra money for service but no discount is worth being treated the way we were.

Sa
Review №82

Great deals and kind people

da
Review №83

Good selection

ke
Review №84

The owner was very rude and told us NOT to lay down on the beds

Te
Review №85

Great service and attention

Ro
Review №86

Great place.

An
Review №87

Love the mattress

Ri
Review №88

Decent prices for beds

An
Review №89

Great prices

Ch
Review №90

Easy, quick and efficient

ju
Review №91

Good customer service and good quality bedding

Information
79 Photos
91 Comments
4.4 Rating
  • Address:4401 NE 14th St, Des Moines, IA 50313, United States
  • Site:http://mattressdiscounterdsm.com/
  • Phone:+1 515-263-0926
Categories
  • Mattress store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:12–5PM
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
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