All in all I have had great service at Walmart Auto. If you are getting tires it is very easy to place your tire order online then come to the shop for installation. The price typically cant be beaten. The only reason I gave 4 stars instead of five is the wait. If you arent in line at least 30 minutes before they open youll usually have to wait 2-3 hours at a minimum.

Despite walking inside to let them know we were there we still sat outside waiting on someone to see us under the pavilion for entirely too long. Even though they had the tire I needed for a great price I still ended up going else where due to wait times.

Good store, friendly crew. Although the store is hard pressed for working staff these days.

Spent Over 2 hrs there for them to tell me they could not fix my tire i took it to another tire shop and they had it fixed in 5 min no problems. the whole what right in the center of the tred they said it was the perfectly placed to plug Wal-Mart just wanted to try and force me to but a new tire that i did not need.

Great service! The attendant that helped me was very knowledgeable and helped answer all of my questions.

I bought tires about 3 weeks ago, then all of sudden my TPMS light comes on.They fixed it no charge, but the problem is oil all on my wheels, & door! They could atleast wear gloves, & wipe down the mess!

Good job, but so very busy. Hours to get a job done

Theyll do a good job, but its kinda slow

I dont recommend using them for tires..had already bought two from em for my Tahoe and went to buy other two and they wouldnt put them on because of tread- depth differential..still gotta pay someone else to mount and Balance them.. b.s., if you ask me.

Took hours to get two tires changed and they were misleading about charges.

Arrived at 5 was told they stopped taking work at 430 they do not close until 7 and i told them i had 3 bald tires and they didnt care

Prompt new tire service.Once upon a time, the Walmart crew would vacuum the car floors. They didnt this time and I did not want to wait longer.

Stephanie and Patrick did excellent work and were very friendly.

They are fairly priced and have good customer service.

They just need more help for the business they get......

Horrible at estimating wait time for oil changes.

There was 4 cars in front of me. I was told 1 hour. It took them 2 and half hours. And still waiting wont be back. I wont give them any stars but it wont let me.

Poor service went in for battery truck got damage

Wal-Mart of course is always a great place. Most the time they honor their products and never give me a hard time about returns. The only problem in the tire and lube department is they are a little slow. I can understand if they are busy. But one tire to be replaced. 1 in front of us and 2 hours later. But its a great guarantee. And friendly service!!

Shop preforms decent work for the dollar and those folks stay busy. If you think any shop should be able to change your oil and filter, rotate and balance tires and do an adequate vehicle inspection in an hour while serving other customers try doing it yourself. Good job Walmart automotive shop folks.

Dropped my car off at 7:30am for an oil change and 2 new tires. Was only supposed to be 2 1/2 hours. Give the guy all my info. 4 hours later, no phone call and no answer at the service center. So I go back. Find out they havent done my oil change yet and one of the tires they rotated needed a repair. The manager said they called multiple times and couldnt get in touch with anyone. When I ask her what phone number they called, it wasnt right. She ask what my last name was, it wasnt right. So here I am setting here going on a hour for them to finish what could have been done hours ago if the young man checking people in hadnt made so many mistakes. I just hope the work they did isnt a reflection of theyre service rep.

Because I have a four-wheel drive they cannot sell me just 2 tires? I understand the mechanical implications putting wrong size tires or anything else that could possibly happen but who is Walmart to decide for me that I cant do that? Dont waste your money with Walmart tire and go to somebody local that doesnt have corporate policies that dictate their actions.

If I could give zero stars I would. Said it would be an hour and a half for two tires it was 3 and a half hours. Tabitha working the counter at the automotive area rudest cashier ever. Literally rolling her eyes at customers. Rudely answering questions like we were nothing her. Im sorry my question was such a bummer on your day. Also talked to people like they were stupid. I will not be back because of her. I will take my car somewhere else to be serviced and you have that horrible personality named Tabitha to thank for that.

The only reason I give one star is because it won’t let me give zero. This place is garbage. I normally do all the maintenance on my truck, but I took my truck here for an oil change in desperation due to time constraints. Truck ran beautifully before I took it in, NEVER had ANY issues with it. Not only did it take 2.5 hours just to change the oil, but apparently they let a trainee do it without telling me..... not sure what he did or what he added to the wrong place, but my trucks transmission went out before I even left the parking lot. Cost $3,500 to replace. I talked to every manager in the store and every one of them blew me off the service manager saying she “checked his work” and it was fine.... when I literally watched her walk out, start my truck, rev it up twice, then walk back inside. This place is a straight up joke with employees who are VERY rude, VERY uneducated, and VERY inexperienced on the stuff they’re doing. The whole shop is pathetic, including the “managers” who refused to get me contact information for someone above them who might actually care. I also had a loaded gun in the truck that was played with and moved around during the oil change..... but I’m sure all the “managers” watch their trainees closely.... don’t waste your time and money like I did people, take your car to SOMEONE WHO ACTUALLY KNOWS WHAT THEYRE DOING.

No sense of urgency. Shade tree mechanics at best. Worst experience Ive ever had and the morbidly obese assistant manager could care less. Dont bother complaining to him he will just shrug you off and walk away. I will never go to this Walmart for anything.

Very slow ok workers clean place .

In and out within 2hrs getting car tires

After reviewing the comments it seems many people have encountered problems from here.Took 3 hours to get two tires on. They ended up cracking my rim with their machine and then turned around and said their wasn’t enough evidence to prove it was the staff that done it. Asked if they could refund me the money for the $200 tires I just bought since I would now have to buy rims due to their neglect and they denied me that as well. Don’t let them anywhere near your vehicle.

Very rude, seemed like they didnt care about their customers! If I could I would give a negative!!! The only good thing was that Judy, the mechanic, was very nice!!!

I had a slow leak in my tire and thought I was going to have to take off from work to get it fixed. Luckily, on my hour and a half commute home, I discovered that Wal-Marts Tire Center stays open until 7:00pm. I got in right around 5:30pm and was gone by 6:00pm. Everyone was very helpful and polite. It was a surprisingly great experience.

This auto center is an absolute joke. I dont even know where to start to be honest. They open late, they take FOREVER, and the customer service is terrible. Managers are rude and dont care about customers. My advice is to avoid this place at all cost.

Excruciatingly slow service here. Ive been waiting well over 2 hours just for an oil change and tire rotation and they still arent done. The techs are more interested in talking than working.

Some of the service technician are very good but the overall service is extremely poor due to Wal-Marts management practices. If you want tires or an oil change, be prepared to wait 2+ hours. Ive tried arriving 1 hour before they open only to find two people already in line. My wait was 1 hr and 45 minutes for a tire rotation. This place needs a major expansion of their work space, employees and hours of service.The service techs also have no support from management when it comes to problem solving. I recently tried to get a tire puncture repaired and was told that their puncture repair machine broke a few days ago and they were waiting for a part....what!?!?!? COME ON GUYS!! YOU HAVE REPAIR KITS ON THE SHELF! A MACHINE IS NOT NEEDED! The only reason I didnt do it myself is because I paid extra for that service when I bought the tires. Why wasnt this addressed when the machine broke? Why did management not provide them with an alternative?

Horribly slow service! Many times i have sat in the pull in waiting area for 15-30 min before im helped or drove off while i can see employees looking like they are lost with nothing to do walking around inside. Today i came back for a flat repair and quoted 4 hrs! Many times iv had tires put on n quoted 2 hrs and more. Walmart is rediculous with help throughout the whole store! Only came here because i was broke down with a flat next door.

After getting a flat in the middle of nowhere with no cell phone service I did what I has to do to get the tire to hold air (I have a mini compressor) Fixaflat alone didnt work so I put gorilla glue on the outside. I knew the tire would have to be replaced and I needed to get somewhere safe.I dropped off my car and had a coworker pick me up. After my shift I returned to Wal-Mart and was sitting outside having a cigarette watching them work on my car.The comments coming from the garage were inexcusable. Some people shouldnt have a licence Maybe we should just use duct tape to fix it, because thats how we do things in TN and several other degrading comments.I admittedly lost it on the manager. I was exhausted physically and mentally from the night before and dealing with a loved ones medical condition.The staff did apologize and they gave me $50 off my bill, but I will NEVER step foot in the Dickson Wal-Mart for my personal shopping ever again.

Been getting my oil changed here for years. Its fairly quick, quite cheap, and expediently convenient. :)

Decent service. But very slow. Not enough people working in the car area.

Easy access from back. Knowledgeable clerk and was given good information about what I bought and how to use correctly.

Great service very friendly and fast great team there!

You need to be prepared to camp out for the day when getting tire service or oil changes. The service technicians only have 2 speeds, slow and stop.

Not enough employees to handle to work load, which creates a ridiculous too long wait time! If you have to take your vehicle here, make plans to stay here for hours and hours, or have someone pick you up and drop you back off, when your car is ready for you.

If your in a hurry, or need it fast, get there early. Good tire price.

Cashier Sunday afternoon was very kind and knowledgeable!

Everyone has bad reviews but I certainly do not. They were super acomedating to us & our three dogs. Has it taken two hours, yes. But Id be on the side of the road if it wasnt for them. Thank you guys

I have been here since 7:12 this morning and it is now10:01 a.m. and my car still hasnt been looked at. Seems to be only one person working in the shop today and he keeps ducking out.

Arrived at 11:30 for 4 new tires. Was told it would be a 2 hr wait. Left at 4:30 with NO tires.

Slowest place to get anything done, probably would take you 4 hours longer than a mom and pops shop with the same work load

The service is always slow!!!!! The women that work the counter are always very rude!!!! They need new management in this area of the facility!

What can you say its Wal-Mart I am sure they dont have certified mechanics but for oil change, battery replacement or tires they are great if you dont mind a wait.

A little busy but a good experience overall

They suck. They are slow and after 3 hours of waiting in like they told me they couldnt even change my tire. They are some of the dumbest mechanics youll ever fined. If you like your car dont take it here

Got here at 9am and at 2pm still waiting on oil change and tire rotation. The people are nice but somebody in upper management should be wondering why the employees keep quitting!!

Good prices but they are always short handed and you better have all day for tires they move extremely slow no hurry at all. Dont listen to the times as well it will take a really long time.

Went in for a battery at 7:30 am on a Thursday. Was told there were3 cars ahead of me and was told two hours as they only had two techs there.I left,came back three hours later and car still wasnt done. Waited 45 minutes,saw people come and go who were not there when I first came in. Asked a lady who was leaving what time she brought her car in and she said 9:45. It eventually took five hours to get my battery replaced.

I made a delivery here. Very quick.

Too pricey.

Very slow. Just planning dropping off vehicle. It took _ hours to get 4 new tiredS

Employees were rude and put 2 wrong sized tires on my car.

I told them I needed 2 new front tires and they replaced the back one

Seemed under staffed. Despite that, the guys working on my truck did a good job keeping pace

Good oil change.

Waited two hours for them to tell me they couldnt fix my tire... Not mad they couldnt fix it, just wish it hadnt taken so long

Need to get friendly people, not such sour attitudes

Getting tires the cheapest place their is

Everyone was very nice and helpful!

Quick .Best place for an oil change.

Crazy long 5hr wait times just for tires and if you carry them out you lose your warranty.

To slow! Had nails in my tires! Never responded to complaints!

Gentleman there was extremely helpful

Very pleased with service dept

They told me they had the tires I needed in stock so I dropped off my truck then they call me a half hour later and tell me they dont. Im very irritated at the fact they wasted my time

I attempted to call the listed phone number today and it is no longer a working number.

They were lit

Friendly staff, wait time is longer but can get in without appointments. Lounge or shop in store.

Not the place to go if your in a hurry

I love Walmart

Good for

Helped replacement of tire warranty .

Great

Very very rude

Terrible customer service

Slow slow slow

Slow!!!!!!!!

Employee very badly faced