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Kings Furniture & Appliances
2821 Ross Clark Cir, Dothan, AL 36301, United States
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Kings Furniture & Appliances
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Je
Review №1

Good selection, a few good deals. The employees didnt bother us a ton when we were browsing. They were polite and seemed poised to help if we needed anything. Everything from beds, living room suits, bedroom suits, recliners, dishwashers, stoves, washer and dryer sets! If youre in the market for something, go have a look! They sometimes carry scratch and dent appliances. They will also sometimes negotiate on the price.

Ji
Review №2

Got a good deal on washing machine, salesperson knowledgeable and helpful.

Ro
Review №3

Great folks, very professional. Had what I needed. Got what I came for. Quick loading of my purchase, home in no time. Thank you Kings...!

Pa
Review №4

We traveled from out of town to shop for new refrigerator & asked about bathroom...No lady told us. She said “We don’t have public bathrooms” What? I can’t even imagine such a large store as this who sells to the public doesn’t offer a restroom for customers to use. We walked out before we were finished shopping. What kind of business is this? Never again and we will NEVER recommend Kings to anyone! Headed to competition “B - - - - - N“ down the road and across the street. Spent over 2k with them.

Ki
Review №5

I have bought multiple pieces from here. From appliances to furniture. I have been helped by Krystal and Leslie. They are very knowledgeable about the products they are selling and will stay with you the entire time you are walking around looking at products. I explain what I am looking for or needing and they show me all the products which meet what I am looking for. If they do not have what I need they will help me find what I need. The prices are worth the wait! Everyone I encountered the 4+ times I have been to the store are very pleasant. The 2 gentleman who helped me load my dishwasher were very professional and assisted me in getting my items into my car. I like the fact it is a family run business. It makes it feel personal vs going to a big box store where you are just another payment processed. I like the fact they remember who I am when I come in and greet me by name. If I could give more than 5 stars just based on the customer service and knowledge I would. I will definitely be coming back soon to get a new stove!

Be
Review №6

If you are wanting to buy one piece of a bedroom set, this place is not the place to go. I was looking for a bed frame but they didn’t want to sell me a bed frame, they said I had to buy a whole bedroom set. The store lost out on a few hundred dollars.

Ju
Review №7

Kings Furniture was great. Dont let the looks of the outside fool you. Once inside you will find a good variety of appliances and furniture. I had originally gone to one of the big box stores early in the morning to purchase a dishwasher. Mine had seen its better days pass long ago. The employees at the box store knew nothing about their products. I got frustrated with them and decided to go somewhere else and Im glad that I did. Kings Furniture had more to choose from and the staff were knowledgeable about their products. We explained what we would like to have and she showed us three dishwashers that fit the bill. A few more questions later and we had found our match. The price was even better than the box store right down the road. Checkout was quick and we were off to the loading area. The gentleman loaded us up and we were off. Great experience.

Be
Review №8

Quality of products are great and the staff go above and beyond to help you get what you need. Financing is easy also they deliver. I Will continue to go there for all my needs!!

Ch
Review №9

Had cash in hand unfortunately can’t hold it when 30 weeks pregnant. They don’t offer a public restroom. Shame.

Mi
Review №10

Tammy & the staff are awesome!! Will be shopping there again.

La
Review №11

Purchased a washing machine today. Service was great.

To
Review №12

They always have a large selection of appliances ready to go

St
Review №13

Pitch and switch. Called earlier that day was told many mattresses the size I wanted got there that same afternoon. None. Tried to order one was told they dont know when the truck would arrive so I couldnt order. Was offered a more expensive one. I left.

Li
Review №14

Almost always have in stock what is on display. Unlike the big box stores, where you have to order what is on display and wait almost a month.

Ch
Review №15

We always enjoy our experience with Kings. We purchased a sectional sofa with the built in chase and it’s very comfortable. The delivery service was extremely professional and helpful. Once we setup our sectional we noticed a tear at the seam - very small. We contacted Kings and they are responding very quickly to address the issue. Very friendly as always. We have purchased both appliances and furniture and are always satisfied. Thanks!

Ed
Review №16

Bad service and unprofessional, Im really miss the last owner, I was a customer for almost six years but not anymore.

Ro
Review №17

Great service and great prices

Pe
Review №18

It was good, except they have no delivery service

Mi
Review №19

Everyone should shop here and they offer delivery ...its great at Kings.... very good people and place to shop

To
Review №20

I would not recommend you

Ja
Review №21

Very helpful and they have a variety of products to choose from.

Cy
Review №22

I think this is a great place to shop. They always have bargains and can beat most anyone elses$$$. When shopping there I have only ever bought top of the line from manufacturers I know.

So
Review №23

They had what I needed, the employees were nice, AND I saved money!

St
Review №24

Just picked up my new recliner, that I won for Fathers Day. Thanks Woof fm

Ly
Review №25

Wonderful experience! Tammy is the best!

An
Review №26

No high pressure sales. Showed available products and allowed me time to think and evaluate. Easy to check out. Everyone courteous.

Ro
Review №27

Very clean store and great prices

Ji
Review №28

Shopped at Kings for over 20 years. NEVER disappointed. During a need to case after surgery shopped at a major furniture store: highpriced and what I got out of box was NOT quality I had sat in.NEVER had that prob with Kings.Going to Kings today for replacement from other store!

Ja
Review №29

CUSTOMER SERVICE WAS BETTER THIS TIME BUT THE PRICES WERE TO EXPENSIVE FOR WHAT I NEEDED

Mi
Review №30

I went to Kings furniture and appliances and bought my mom a brand new washing machine for her birthday she used it on the third load it started leaking I called them this machine was 2 days old they told me it had a one year manufacturing warranty on it contact the manufacturer they would not take care of it to me this is not the best customer service so your add lies I think youll need to pull your ad because you do not have the best customer service

Ch
Review №31

Absolutely amazing selection and the best prices! Go see Krystal, she will have what you need

Do
Review №32

Good place to shop home needs

Lu
Review №33

Just stopped to browse but the staff was very friendly. Welcomed as soon as you walk in the door. Lots to choose from if looking for sofas/ loveseats or bedroom sets

Al
Review №34

Howard and crew will take great care of you and the lowest price always!

Sh
Review №35

Been doing business with this family for 40 years. They always have the best prices. Just dont buy Ashley furniture from anyone...

He
Review №36

The kids love the beds!

Am
Review №37

Bought a HUGE Jackson sectional over the weekend and we LOVE it so much! The lady who helped us was so nice, we shopped at 5 or 6 other stores that day and called the sales lady like 3 times asking questions about the sectional and she was so helpful and kind.The price was good too. I am EXTREMELY pleased with our big purchase!

Sh
Review №38

If you need any appliances any furniture any beds check out Kings they have it all! Reasonably priced everything very helpful for those of us on a budget! Very friendly staff the lady will walk with you showing you all of their selection let you know if they have anything else in stock from the back and afyer you make your selection and purchase they have a fella that brings it to your vehicle and loads it for you. Delivery is available but it is not by Kings they use a third party for this service and fees may be included that get a bit pricey kind of expensive if you live out of the immediate local area even more so if you live in the next town over and more so expensive if you live in the next county over. All around in store a great experience best to bring a truck with you though and take immediate delivery from store as i said the friendly staff will load everything for you even strap it down with tie downs!

El
Review №39

No one greeted us, nor did anyone as did we need any help.

Gr
Review №40

Staff was a little dismissive

Ja
Review №41

I have been shopping at Kings Furniture & Appliances for eleven years now and they have always been polite and courteous to my family and me. I highly recommend you shop there especially since the old lady A.K.A. Mrs. King has retired (INSERT JOKE HERE) and the store is now owned and operated by her son Howard King and his wife Stefanie King. They have the best prices on furniture and appliances in the area. Stop by and check them out. 😊

Ge
Review №42

Great knowledgeable staff kind always ready to help.

Ja
Review №43

Very friendly an fast service. Would recommend this

Ja
Review №44

Ill give it a 4star being that its been years since Ive been there, not to friendly

Ro
Review №45

Wonderful customer service. From start to finish!!! Will definitely return!!!!

Ja
Review №46

Always a pleasure.

Ma
Review №47

Excellent customer service!! Ms. Goodwin, Thank you for all your help.

do
Review №48

Called to try and order a refrigerator, stove and dishwasher. The girl that answered didnt have time to help me.

Ro
Review №49

I purchased a cook top, microwave, dishwasher, refrigerator and double oven from this dump. They do not have a professional delivery service. Had to wait until after 5pm for the delivery and installation, because the delivery person works a day shift job. So, this is an establishment that sells furniture and appliances and they do not have a delivery team or truck. All the appliances were transported on an open flat bed attached to.his personal vehicle. He broke the tile on my counter top while installing the dishwasher. The door on the double oven was busted and didnt fit my opening. The owner had to reorder the correct oven. I was called and informed Inhad to pay another delivery charge. TERRIBLE service, youd do better going to a larger reputable store. Will never shop here again nor will I ever encourage anyone to spend their money here.

W
Review №50

Do not recommend. Paid for the delivery of new appliances and when the guy brought them out he installed them . When I walked out my back door I saw that instead of taking the trash and boxes with him he put them under the house and left. Called the state left a vm and email, no response! Will not use this company again to furnish any more of our homes.

Ch
Review №51

Helpful and pleasant. Good communication for needs!!

Na
Review №52

I like this place pretty well. Ive done business there a few times over the last several years. Good prices, large selection, fairly quick service. My last purchase was a recliner almost a year ago. Decent price, however it broke after about 3 months. Called Norma, she scheduled a service call without any hassle. The technician came out a week or so later and then I didnt hear from him again for over a month, so I called back. He was waiting on parts. He showed up several weeks later and fixed it.The chair manufacturers warranty says it doesnt cover floor models, which is what all of Kings furniture is. I was expecting a bill for repairs but never got one! Nice surprise.My washing machine and dryer I got there 4 years ago still run well and so does the chest freezer. Ill shop there again.

Do
Review №53

I actually went to King Furniture because they are a retailer in Jackson Furniture looking for a specific model recliner or if it could be special ordered. I was told they did not have the model recliner I was looking for and that it could be ordered, it might be three to sixteen weeks for delivery. I opted to look at other vendors to get this model recliner. King Furniture is a large outlet in what looks like what might have been an old grocery store. They have a large inventory but from the looks most everything is sold from what is on hand. I did find it easy to get a wheelchair in and through out the building and inventory.

Ja
Review №54

Do not buy anything from kings furniture cause we bought a stove from there 2 weeks ago we brought it home the oven went out after 3 uses took it back they swapped it out and the 2nd stove did the same thing so I called them try to get our money back they told me that it’s up to frigerdare they said that frigerdare would have to refun them there money why should they get there money back from frigerdare if kings want refun us our money but frigerdare said that Kings lied they don’t have anything to do with refunds so Kong’s appliance is a rip off they want refun no money we didn’t even have it 2 weeks we kings haven’t heard the last of us we so don’t buy anything from there trust me u want be happy

Jo
Review №55

Krystal is a Sweet Heart, is very patient, and works very hard to help find what we are looking for. Pricing is reasonable and quality is high. Thanks for serving us.

El
Review №56

So many cool pieces of furniture at great prices

Ka
Review №57

Prices were decent and quite a large selection. Staff was friendly and attentive. Layaway and financing options are available if needed.

Ma
Review №58

No employees would help me or ask if I needed a assistant

Me
Review №59

Very nice affordable furniture. Knowledgeable and friendly staff as well. Easy ownership options as well...financing and layaway.

li
Review №60

Wouldnt sell just a sofa

Sh
Review №61

You used to find some great deals here but not anymore. Or maybe they ran prices up during tax return season. Im not sure but I wont be buying from here anytime soon.

Ke
Review №62

I love kings furniture. I have purchased several pieces from this store. Its set up more like a warehouse than your typical furniture store. They have items on the showroom floor that can be purchased and taken home the same day or you can order catalog items for delivery to the store later. Their staff is very knowledgeable and helpful. The only downside to Kings furniture is they do not offer delivery of any kind to your home or office. All furniture you purchase you have to provide means to take home

Pa
Review №63

Very nice staff. Prices are reasonable.

Al
Review №64

I was able to buy 2 over sized recliners for less than $1000. Friendly & helpful staff

Te
Review №65

Have had no problem there. The staff is pretty fast to help They are helpful there. Prices are really good

Sh
Review №66

Tammy Allen was Very nice and helpful not pushy!

La
Review №67

I thought it was a good place to get some furniture.

De
Review №68

Very rude on the phone

De
Review №69

Called there yesterday to check availability of washer/dryer that I specifically wanted and asked for telling them I would be coming from Panama City. They assured me they had it and had plenty of them. Got there - sure enough - they all had sold on them. Come on - you have not sold 6 sets of w/d in a little over and hour and a half. Then they tried to sell us another set when we told them the specific brand we wanted. Even tried to double team us. We will NEVER go there again and would recommend no one go there.

Ki
Review №70

Great prices and friendly, helpful people! Locally owned!

Ti
Review №71

I went in to buy a refrigerator and freezer, the people that were in the store..(if you want to call them salespeople) acted like I was not there. My money is as good as the other people who did not look like they had any money. I waited for over 30 minutes and NO ONE bothered to assist me. I walked out and I will never shop there. The sales team is rude and the owner acts like the customer owes them a favor for shopping in that place.

Ke
Review №72

Reasonable prices and great service.

Me
Review №73

Went to Kings and purchased a king size mattress set. We payed $700.00 for the set! When we got it home, the top mattress was much smaller than the box spring! We called the store and they didnt believe us and asked us to bring it back so they could see and we did.They told us they didnt have another in stock,so just use the bad set until a new shipment comes in,which we were told would be about 6 or 7 days! And they would deliver the new set to us.A month later we still had not heard from them so we called and they said the shipment hadnt came in yet but they would let us know when it did.That has been 3 months ago!! We have excepted that we will NEVER get our mattresses replaced.We will never ever shop there again.

Yv
Review №74

Good deals

Ma
Review №75

I like the price at this store the furniture is great and you can layaway very nice people

Cl
Review №76

Have bought a number of appliances, and furniture here through the years. Always better prices than the competition.

An
Review №77

Customer Service was awesome... Prices are a bit over priced...

Bo
Review №78

Always find just what I need! Friendly people and good prices!

as
Review №79

My grandmother bought a washing machine for about $400. when she went to pick it up today she asked them to see if everything worked on it. they took it to the back and would not let her go with them even though she already bought it. they had it back in the back for an hour and brought it back and said everything worked fine on it. we got it home and it will not rinse, drain all the way, or spin. now tell me that everything works fine on it. they are just very dirty to people if u are going to sell anything like that in a big store like that MAKE SURE EVERYTHING WORKS RIGHT BEFORE CHARGING SOMEONE $400 FOR SOMETHING THAT DONT WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ri
Review №80

Not much help

Jo
Review №81

Prices are not posted on appliances. Someone who works there has to look at the codes and tell you how much the item is. I was looking for a refrigerator. They didnt have what I needed.

Ch
Review №82

Great place to buy furniture. Bought from here several times and have had no complaints on the quality or lasting.

Li
Review №83

A little drive saves a lot of $$. Always eager to assist and discounts when you buy a lot of stuff😍

Ch
Review №84

Very good salesmanship! Great prices plenty to choose from.

Ki
Review №85

This is a good place to get appliances. You can put things on layaway & if you have any problems paying on it, they will work with you. Mrs King is a doll!

Mi
Review №86

Delivery not provided by store but referred out. Cust Service via phone helpful. Prices good but got gouged $100 to deliver 30 mins away. Recommend in store pickup only.

Ju
Review №87

Great service! Great prices!

sa
Review №88

Good prices some items are close outs and older but all is unused.

Ka
Review №89

Was just looking around but they had some great deals!

El
Review №90

Large selection

Br
Review №91

The worst customer service I think Ive ever had! We walked out after waiting 20+ minutes for our sales rep (using that term loosely) walked off to help another customer and never came back. Not because she forgot about us because she clearly saw us still waiting but continued to help each new customer that approached her. As far as the prices being a lot cheaper, they might beat the chain stores prices by a small amount but Id gladly pay that for real service. The prices arent posted on any appliance so you have NO choice but to wait on someone to help you.

TT
Review №92

I have been in here several times and not one time have I felt welcome. Their customer service is lacking a lot. They act like they are doing you a favor.

Ed
Review №93

No merchandise in stock

Da
Review №94

I think its self explanatory!

Ol
Review №95

Went here for a freezer that was supposed to be on sale and they where out, but the lady that was on the sales floor didnt wamt us to look at anything else without her following is around. Kinda felt like I was push out after we found out they didnt have the freezer.

Pr
Review №96

No one even bothered to say hello let alone help me. They remained in the office looking out at me. I eventually walked out. I advise every person that will listen not to shop here.

Dj
Review №97

They do lay away with great prices

Lo
Review №98

Not a good place at all!!! The sales people are friendly enough and try to be helpful but Mrs King (the owner) acts like she is doing you a favor just being there and not that you are doing her a favor by shopping there. I bought a catnapper living room suite. Suppose to be top of the line, it is a piece of crap, comi.g apart found on the underside where it had been pieced together. The products may be a little cheaper but the quality is not there. I would NOT recommend this place ever!!!

Do
Review №99

Great prices everyone was very helpful

Va
Review №100

Some of the employees were very rude and were not helping me find the things I needee

Information
50 Photos
100 Comments
3.9 Rating
  • Address:2821 Ross Clark Cir, Dothan, AL 36301, United States
  • Site:http://kingsdothan.com/
  • Phone:+1 334-793-3045
Categories
  • Appliance store
  • Furniture store
  • Bedroom furniture store
  • Mattress store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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