Teresa was an absolute blessing to work with in my first Mercedes purchase! She was very attentive, detailed oriented and listened to every one of my requests and needs. I didn’t feel as if she was selling to me vs helping me and my family get moving again. She made the car buying process easy to understand and comfortable. I can’t wait to come back and purchase my next car from Teresa and I’ve already told all my friends to come to Mercedes and ask for Teresa!!

Teresa has been so helpful in us finding a Mercedes C 300. She has been most gracious in answering all questions and is truly interested in us getting the right car for our needs. Thanks again Teresa,Ben Smith

Great experience here. Knowledgeable and personable people. They went above and beyond delivering my vehicle to me. I love my purchase and got a good deal. I would definitely buy here again. Thanks for all your help.

Fantastic experience. I buy 2-3 vehicles per year for our company, many of them out of town/state and this has to be one of the top buying experiences Ive had ever. I was looking for a specific model and color combo, and found 4 similar cars across the country. MB of Dothans pricing was aggressive compared to the other vehicles, and my trade-in was fair. The whole transaction was very transparent, efficient and no drama. Jesse and Adam and Brandi had everything ready when I arrived, the vehicle was perfectly prepared and immaculate. I highly recommend this dealer, they have great staff and are efficient, honest, and proud of what they do.

Excellent purchasing experience. This my husband and I second purchase. Teresa was polite, courteous and there was no pressure to purchase. The one quality I admire about Teresa is that she continues to provide customer care after my purchase. She really cares about her clients and not just a sale.

Were in the process of purchasing our second vehicle from Adam. Hes been great to work with and the entire staff has given us a good car buying experience.

Mercedes-Benz of Dothan, Alabama set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Jesse Watters was responsive, extremely knowledgeable, not only about the vehicle itself but in walking me through the entire process. It could not have been more seamless. He made the process very pleasant. Their attention to detail and my satisfaction were unparalleled- going above and beyond in every aspect! Mrs. Birgitta Coker walk me thru the signing process with complete professionalism. My new 2021 S580 speaks for its self.

If you ever find yourself in need of a top Quality mode of transportation just take you current Ride up to Mercedes of Dothan and trade it in and Make sure when you go to Call Jesse Watters on the way up and he’ll have the red carpet rolled out for you! He’s a Pretty Jam Up Guy and will Satisfy all his Customers with Top Notch Sales Service!!!!! GUARANTEED🥇

Jesse Watters did an amazing job and got us a great rate on our new car. You can’t go wrong and everything from buying to getting a tag was hassle free. Highly recommend Mercedes Benz of Dothan and ask for Jesse!

This dealership is the worst. Going from being told to take my car to a jiffy lube to see if it has oil after having my first oil change done on the care baffles me. A 2021 at that. Then after having my car for over a week, it was returned to me with less than a quart tank of gas whereas the sensible person I am, i filled their loaner up and returned it with more gas then I received it with. This is the worst experience I have ever had with a Mercedes dealership. I’m telling everyone I know not to do business here. Especially the service department

Teresa Walker at Mercedes Benz Of Dothan. Went above and beyond to help my husband and I find the perfect suv for us. She was very helpful and kind. She treated us like family. We love our GLE 350. We will continue to do business with Mercedes Benz of Dothan for all our future car purchases.

Jesse Watters was very professional since the moment I pulled up. He had everything ready for me and even showed me everything about my new car.This is my second time getting a car from them and I know I will be coming back again in a few years.Thank y’all so much for the great experience 🙏🏽

Nick Foust has made this the easiest trade in I’ve ever dealt with. And also he has checked on me to see how I’ve liked my new vehicle which says a lot. I will definitely continue to use this dealership and of course, please ask for Nick Foust!

Jesse Watters was a great help when I came to Mercedes Benz of Dothan! Very excited to help me find my dream car.

Nick Foust truly came to my rescue recently. I needed to trade in my old car on something special, but had no idea what I wanted. He took time to get to know my situation, and guided me to the perfect vehicle, a new to me GLE350! Nick went above & beyond! He took all of the usual stress out of the experience! Go see Nick at Mercedes Dothan, AL!!

Got my Range Rover from here and the process took maybe an hour. It was quick, I was given the best deal possible, and my car dealer (Teresa Brady) made the process super easy.

If you are looking for a place to have your Mercedes fixed within a timely manner, provided with efficient communication, than I would highly suggest looking for an alternative auto mechanic.Our Mercedes has been in this shop for nearly two months to no avail. Fortunately we have a second vehicle to use as a mode of transportation while our Mercedes sat in this lot, unfixed and unaware of our wait on when it would or could be repaired.Our experience was not only disappointing, but extremely frustrating and inconvenient.

We love working with Teresa Walker at Mercedes-Benz of Dothan. This is our 2nd time purchasing from her and each time has been a joy.

Mercedes-Benz of Dothan has been servicing our GLS for three years. In this time we have had nothing but first class service. We live over an hour away from the dealership and they always work us in on our schedule. Steve, the service manager, treats us as if we are part of the family. I trust Mercedes Benz of Dothan to take care of our GLS as if it were their own. Thanks for doing a great job Steve!Chuck Wester

Worst customer service I have experienced. I had to chase the woman (Jill) down to schedule my vehicle for servicing for two weeks. I live over an hour away from this dealer and requested a curtesy car to drive around town; because I was told that my car would take 5 hours to service. I was told curtesy cars were booking out 5 weeks, but I could rent a car from them. Which was approximately $60/day. When I arrived to drop off my car the lady behind the desk was extremely rude; I am not sure if this was Jill or not. There were other staff sitting there and no one offered to help. Tommy (my service contact), finally checked me in, took my car and said I would be contacted as soon as it was done. I dropped my car off at 9am, around 230; I had still not heard anything and drove back to the dealer. I was again greeted by the same rude woman, and told to wait because she was not handling my car, and Tommy was on a break, but she would go ask the service tech. The service tech came out and stated my car had been ready since before lunch and Tommy had my paperwork and knew my vehicle was done, but never bothered to call me. I own a Mercedes and I expect a certain level of care. My first servicing was done at Mercedes of Tampa and they went above and beyond to provide excellent service. I would also think that working in a Mercedes dealer people would not be dressed in less than casual clothing and just rude. I never did get any call back from Jill who does the scheduling; I had to continue to call and leave my name until I was sick of it and someone whet and found her while I waited on hold for 20 minutes. I will NEVER go back there again. I would prefer to drive my vehicle 5 hours away to Tampa. I would NEVER purchase a vehicle from them. I am exceptionally disappointed in the customer service. Might I add that they have plenty of rental cars available for you to pay for, but cant seem to find a curtesy car for me to borrow for a few hours. I was also told by Jill that she would speak to her manager about their mobile servicing, which they advertise, but apparently dont really do, and would get back to me about the availability for that. Still waiting for that phone call.

Mr. Nick Foust was highly professional and helped my wife make a great decision on the car we needed. Thank you!

This place is a total dishonest! I would never write a bad review until I was cheated twice from its service. I still cant believe such a big car company like Mercedes-Benz would do such a untrusted services that we experienced in both of my visits. I have a rental car from them, and I keep all the service needed and due. During my first service visit, after I dropped my car and I was not provided a courtesy vehicle to use for that day according to their contract, but I did not blame for it and understood that they have limited courtesy vehicles. Instead, they were nice enough to offer me a taxi to go home and wait as usually my car service would take hours to be done. I was waiting for taxi but impatient after waited for about 45 mins as I still got things to do with timely manner. Luckily, my husband was off, he picked me up finally. It took the whole day then got a call late evening to pick up the car. Again, I asked my husband again to drive me there to pick my car up. When I received my car, I was shock as I found about 200 mileage difference upon their return. I am a kind of person who is always accurate, pay full attention and never negligent on my stuffs. I certainly remembered the drop off mileage, but I did not have any proof to complain about it. As I was never expecting Mercedes -Benz would do such, I blamed to myself for not enough careful and trusted to big car company and I stayed silent. I shared this to my husband about this untrusty experience they gave us. Then a few months later, we had reminder for second time service due. This time I made sure my drop off mileage and took photo of my dashboard screen just prior giving them my car key. My husband even suggested me to let them know the drop off mileage but wanted not to be un-polite and assumed that wont happen again, I did not do it. After the whole day, they called me to pick up the car in late evening, again about 200 miles was used. I brought up the issue to the manager and showed him the picture that I took for drop off mileage on that morning, he said he had no idea what had happened. According to their check in paper, they had put the incorrect drop off mileage number and a couple miles difference upon returning vehicle to make it sensible. I am sure that my car was used for the day about 200 miles instead of having proper service. Both my service experience from this dealership was very dissapointing! My learning life time lesson is even a big image car company is still not trustworthy, and cant think of how much benefits they would get by doing such cheating on their customer. This is the first time ever I wrote the review in my life. I never complain about anything if it is really needed to. I would like other customers to be more careful, better to let them give you check in mileage upon your vehicle is left for service. I would do the same thing in future and learnt from my experience and also hope Mercedes -Benz could investigate and find out about dishonesty in certain level of their employees. I do hope this review will help you all and the purpose is for positive way instead of hurting the image of MB company.

My experience at Mercedes-Benz of Dothan was one that was not expected given the stigma of being a women who pulls up on a car lot without a male present. If you are a women you know the feeling of dread and potential intimidation. As I stepped out and looked at a vehicle of which I was interested I was surprisingly not approached like buzzards to a piece of roadkill.No. I looked around the lot a bit (looking over my shoulder thinking to myself, This cant be real.) and then my husband showed up. He had been working over the phone with a salesman named Adam. Because I knew what I had in mind for a vehicle it didnt take long before he obliged by joining me on a test drive. He was kind and relaxed, rather than seemingly amped on up energy drinks with a fabricated excitement to help. Adam was genuine. We engaged in conversation along the test drive and I asked questions as they came to mind. He did not overly talk the sale of the car but simply listened as I asked questions.Once arriving back at the dealership I decided to give the other car a test drive as well. This vehicle was a manual 6 speed, which I had not driven one in about 14 years. I asked him if he was sure he wanted to ride with me as I was a bit nervous. My question was met with a huge smile and the words, Lets do it! This test drive I had numerous questions at which he again answered without a slight hesitation. He continued to make me feel comfortable and not like a typical women who doesnt know cars. The way he answered my questions allowed me to ask more without feeling judgement.Upon arriving it was settled. I went with the second vehicle.I tell this story to brag not just on the dealership and the process which led to me purchasing a vehicle but also Adam as a salesman.I sincerely thank you for a wonderful experience as the very thought of having to go through the process of purchasing another car was almost debilitating to the point to where I was going to just send my husband to pick out something I might light (within parameters of course). Today I drove my new whip to work and she is everything I could have wanted and more.Thanks Adam!

This is the greatest place I have ever rented a car from. Everyone was extremely curtious and friendly. When I received and returned the car I was done in less than 10 minutes. Thank you very much.

Great experience! Jesse went above and beyond to get us exactly what we needed.

Great costumer service! Jesse Watters helped me find the car of my dreams!

Adam is great to work with and everyone there is so friendly!

Took my CPO E-400 for annual service 25 Nov 20. Took all day to complete a scheduled appointment (0845-1517). Two days later I get a Lane Assist Inoperative message. Earliest service appointment was two weeks out. Took vehicle in for scheduled appointment to fix lane assist on 15 Dec. Arrived 0830 and vehicle was not ready until 1625. Service tech said could not find anything wrong and all they did was set Lane Assist from Adaptive to Standard, eight hours to do a 30 second repair/fix/selection. Two days later, the Lane Assist Inoperative message appeared again. I have a service appointment for 21 Jan 21 to attempt to fix the message . . . again. I really like the one-way hour drive to get to this service location and vacation time I expend to get my vehicle serviced . . . NOT! Will follow-up with another review based on how successful this next scheduled appointment goes. Bottom Line -- It appears Im getting the you bought the car somewhere else warranty service. Why have scheduled appointments if they are meaningless. Fix the car right the first time.

My husband recently purchased from Mercedes of Dothan. Jesse, our salesperson and the finance manager worked hard to make our experience painless, thorough and stress free. Jesse was courteous and resourceful. We started late afternoon via phone and Jesse delivered our SUV that night. First class.

I would like to thank Teresa very much for helping us as we had some minor cosmetic things that had to be corrected and she got it taken care of in less than a day! She also showed tremendous amount of patience in helping us with initial purchase thank youDavid

Nothing but positive things to say about this place and their workers. Our car buying experience was phenomenal. We cant thank Adam Tindell for everything he did. He went above and beyond.

We have always had nothing but the best experience at Mercedes of Dothan, not only do the sell great cars but their service is top notch. If you’re looking to buy a car ask for Adam Tindell and if you need something in the service department Brooke is awesome also!

I had an awesome experience dealing with Teresa, she was friendly, professional, very knowledgeable about the C-300, I was very impressed with the quality of pride Teresa had, she made me and my husband feel welcome, she kept us updated through every step. The dealership was very inviting, I would recommend this place to anyone, A special thanks to Teresa ⚘⚘

Great dealership. Great experience with Theresa Brady, she was very knowledgeable about the vehicle. Highly recommend!

Teresa Walker was very patient, great customer service and full of knowledge.She made me feel like a valuable customer.

A HUUUGE shoutout to Mrs. Brigitta and the awesome staff at Mercedes of Dothan for making my first car purchase from a lot an absolute breeze! They were so accommodating and even took an extra $1000 off the asking price so I could qualify for financing. Thanks to all of you for the easy, non pressuring experience. I look forward to working with you guys again as I will always consider Mercedes of Dothan for any future car purchases and recommendations.

Superb, conscientous, courteous competent Service

Customer service is always excellent. The mechanics are top notch. Service time was minimal for what I had to complete.

Story time. So I found a 2016 GL-550 that my wife fell in love with at this dealership. We were looking to trade one of my Hellcats for an SUV since we have a new baby on the way. Called first thing on a Saturday morning to schedule an appointment, to come and see the vehicle (dealership is an hour+ away from my house). Showed up at 11:30 am and was told the vehicle was at the body shop getting a new windshield and would not be available until 2:00 pm. Inquired as to if they had a vehicle of similar specs and was told by the sales manager no.. (Nick I believe). So we stayed around Dothan for the duration and called at 1:30 pm to confirm the vehicle would be available and were told yes. We showed up to the dealership at 1:45 pm and waited for it to show up and finally around 2:20 pm the vehicle arrived. Our salesman Adam started to show us the vehicle and another salesman with clients immediately got in the vehicle and left to apparently go show it to some guy (as I was told). Once it arrived back at the dealership, we test drove it and wanted to immediately make a deal. We waited for over an hour and were ultimately told sorry we are selling it to the other customers. I asked to speak with the sales manager (Nick) and was told sorry these things happen and they got here before you. These other clients showed up at 1:30 pm and because we were sent off at 11:30am and told to come back at 2:00pm, they somehow got there before us. There are a lot of other details of this experience I have excluded, as to try and cut down the length. In all of my years buying vehicles of all types and price ranges all around the world, this was by far the worst and most embarrassing experience Ive ever had. I would certainly not recommend!

Noah was very friendly helpful knowledgeable tried his best to answer all questions! Thanks noah👍

Highly recommend. Brigitta was very knowledgeable and an asset when It came to purchasing not one but two cars. Friendly staff made the purchase easy with no high pressure sales pitch.

I Love Mrs. Teresa !! Thank you and everyone at Mercedes!! ❤️ Best place to get a vehicle!!

My husband and I recently had the pleasure of purchasing our latest vehicle at the Mercedes-Benz dealership of Dothan. We had decided on a Mazda 6 and came across one for sale at their dealership. The condition and price made the drive from Tallahassee, Florida to Dothan, Alabama worth the trip.Although their dealership sells high-end luxury vehicles and we were considering a pre-owned vehicle, the level of service we received was outstanding. Their showroom was beautiful and spotless, and the friendliness and professionalism of Brandi Williams, Tyler Ford, and Brigitta Coker during the entire process exceeded our expectations. Often in the past, we’ve found the process of bargaining to purchase a vehicle stressful and uncomfortable, but not so in the case. We left with what we feel was a good deal and a car we’re very happy with. The experience was so good that it compelled me to compose my first review ever of a car dealership. On top of everything else, their receptionist even suggested a Dothan’s China Wok as a source for great Chinese food and she was spot on.If you’re in the market for a new or pre-owned vehicle, I would happily recommend Mercedes-Benz of Dothan. We look forward to doing business with them in the future.

Service department, sales department, and support staff are all outstanding and strive to meet your needs and and satisfaction. Outstanding group of employees.

Theresa was kind, attentive, helpful.

Im sorry about the response I could have been nicer but when we go look a new car I dont want someone coming up to me I just want to look and I guess I took the guy who came up to me wrong he is trying to sell a car I shouldnt have said he was pushy he was very clean cut friendly its my bad please forgive me and we may come back up there again Im very sorry for the response

Awesome experience! Worked with Briggita Coker and she was a total professional. Took info over phone, had everything taken care of upon arrival. Was in and out in about 40 minutes in my 370Z! Thank you Briggita and Mercedes Benz of Dothan!

Being apart of this Mercedes Benz family for years and years now has been one of the best experiences! I still remember pulling off the lot in my first car when I was 16 and having everyone congratulating me and making me feel so special! Almost 7 years later, I wouldn’t want to buy from anyone other than my Mercedes family. I have had the best time getting know these amazing people that absolutely love what they do. They are the best staff all around and the best people you could ask for at a dealership. You always come first to them, with finding the perfect car for you or helping you with any type service you need. I’d give them a 5 star everyday!

Leigh Anna is rental is a gem. My truck was torn up and I thought I needed a rental for two days and it turned into to weeks and she was very caring n understanding

This was a horrible experience and I wouldnt recommend anyone doing business with Mercedes of Dothan. Brooke and Steve was either having a rough day or absolutely hate their job. I was treated like I was no one and charged $199.00 for a diagnostic test that I was told couldnt be performed because of wiring. But I was still charged $199.00( is this even LEGAL).Im definitely moving on with further action and filing a corporate complaint against BOOKE AND STEVE!! Not to mention I had my vehicle towed to the location which was another $75.00 only to be told theres nothing they could do to help. This was very disappointing and definitely feel like I was to taking advantage of.

Popped in and out with getting air in tires. Great customer service and fast!

They are all extremely professional. We highly recommend for you to go and see Teresa, she was awesome, very patience and understanding of all our needs and help us get the right car for our family. Also she is a very nice person who makes you feel like you are doing business with your best friend 👏👏👏

Joanne and I are so impressed with the entire staff at Mercedes Benz of Dothan that all started on-line. I was amazed to see the full inventory there with so much detail and it saved us a lot of time. Teresa Walker was very helpful and knowledgeable throughout our purchase and made the experience so easy. We also worked with the Product Concierge Howard Bruce to teach us the incredible functions of our new SUV. WOW! He knows Mercedes so well and made learning easy too. This recent purchase was our second vehicle from Mercedes Benz of Dothan. Couldn’t be more happy.

Just purchased 3rd vehicle from Mercedes of Dothan! ALWAYS A+ customer service! Adam Tindell and David Adams made the process seamless and worry-free!! Adam was very knowledgeable about the vehicle, highlighting its many great features. If youre looking for a vehicle, I HIGHLY recommend that you go see these guys!!!

Good communication and realistic deadline that was met. Very happy with the service center at Dothan.

I was very pleased with my salesman Teresa Walker...I met some very nice an concern people there. I will recommend this business to my friends and family. You all deserve a five Star, Thank you again..

I accompanied my Father on a three state, six month search for the perfect vehicle. Teresa Walker of Mercedes Benz of Dothan persisted with patience and frequently updated us on their inventory. I was impressed that her priority is customer satisfaction, rather than just making the sale. Her expertise and exceptional customer service will keep us returning to her for our vehicle needs!

This is an amazing group of people. Nice to see a group of strong and successful women under one roof! You’ll find friends when you go to them for a Benz!

So nice to my Baby!

It’s been almost a year since we purchased my GLC 300. Brigitta has made herself available to answer any questions throughout the year and has been awesome since day one. I’ve purchased many vehicles over the years but I feel like we didn’t just get a new car, we’ve developed a relationship. I can’t say enough about this young lady. Congratulations Mercedes Benz of Dothan! You picked a winner in Brigitta!

Even though I purchased my GLC300 at another dealership (wont do that again!) Bruce was more than happy to help teach me about everything inside and out of the car! Thank you so much! Looking forward to using Mercedes Benz of Dothan for all my service needs!

I was in Dothan visiting family when I needed a service on my car. While having service I found a G 550 on their lot. Teresa in the sales Dept was wonderful to work with and sold me that G 550 before I left for CHARLOTTE. I had a great experience at this dealership with sales and service departments. I would drive to Dothan to buy my next car. Ask for Teresa.

The service staff is very knowledgeable about the service and care of my Mercedes. They go above and beyond what I would call their job description to make sure the customer is comfortable while waiting and keep you informed of the progress of the service from start to finish. They explain, in detail, any service the vehicle needs and have a loaner vehicle ready if needed.Steve and Brooke go out of their way to satisfy the customer!

This is a wonderful dealership with excellent staff! Mercedes-Benz of Dothan is not only a nice place to purchase a luxury vehicle, but it is also perfect for good quality, used cars. I bought a used Toyota Camry from here and my salesperson was awesome! Every question I had was answered and all of my needs as a customer were met. I will be going here again when it is time to purchase my next vehicle.

Very helpful staff

Mercedes of Dothan has some amazing customer service from finance to the maintenance team they treated me well also put me on the road today thank you Mercedes of Dothan

Im extremely pleased with my vehicle I just bought. Adam Tindell made the process so smooth and stress-free. He was very friendly, professional, accommodating and knowledgeable. He answered all of my questions and I didnt feel rushed. This was by far the best car buying experience Ive ever had. I highly recommend Adam and Mercedes-Benz of Dothan. I will definitely return to do business here in the future.

We bought our first car together!!! Had a great easy experience! Jarret Lord really took his time to listen to our needs and wants in a SUV. He look the time to show us and test drive 5n and we made our decision! We got a great deal and along with some awesome plans. They gave us great amount and deal on our trade in! We highly recommend Mercedes-Benz of Dothan!

We have purchased 8 cars from Mercedes Benz of Dothan, two in the last few months. One for us and our daughter bought one as well. They even helped her get the car in her own name so that she could start building her credit score. Its a great program that helps young folks just out of collage establish some credit of their own. We have always had great service and help in any way. Thank you Rick Vaughn, Rick Hart, and Tony in service! Wouldnt buy a car any where else.

Since moving to Dothan, my husband and I have driven 4 Mercedes vehicles. We have loved every one of them. The vehicles themselves are certainly 5 star, but the service from the staff of Mercedes Benz of Dothan would easily rate a 10. Adam Tindell has gone above and beyond to make sure that we have had not only a pleasant experience, but that we were matched with our ideal vehicles.Two thumbs up, 5 stars, and anything else I can give them. They’ve certainly earned it!

I have bought 3 vehicles from this dealership, and love how they make you feel like family. Adam Tindell has always been my salesman and is professional, genuine, and sincere. Mercedes Benz of Dothan will always have me and my Husbands business!

Made a deal on this car out of state. Traded mine in and bought new car on the phone. Drove to MB Dothan and made the swap. Very smooth and very pleased. All extremely nice and helpful staff. Highly recommend!

My car buying experience was an absolute pleasure. My salesperson, Ray Ruiz, was outstanding! He went above and beyond to help get me in the car I wanted without any hassle or surprise. The entire staff was friendly and efficient. I without a doubt will buy again from this dealership and have already recommended them to several people in the market for a new car.

We have 2 personal Mercedes car bought from Brandi.We have muliple Sprinter Vans for work, bought from Brandi. We have 2 used trucks bought from Brandi. I need my 2020 GL ordered soon😉.You all are family, Not a business.Brandi, thank you for making our lives better.Judi

Recently purchased a 2017 E300 with the assistance of Brandi Williams. Brandi was warm and friendly as well as very knowledgeable! Brandi listened to my concerns and gave great information. She knew the inventory well and was able to get the very vehicle with the very options I desired! Brandi was great to work with that day!

What a wonderful dealership! All of the staff is helpful, welcoming and friendly, but I can not say enough great things about Adam Tindell. He is always a call or text away when you need something and will help you in every way he can.

Mike Schmidtz 24 hour roadside assistance is FANTASTIC. I was stranded from out of state and the TECH took great care of me.

I gave Mercedes Benz of Dothan a five-star review because of their integrity, customer service, and product knowledge. I just purchased my third Mercedes from this dealer, and I have no doubts that the next vehicle I purchase will also be a Mercedes and I will purchase it from this dealer. The quality of the sales staff has been exceptional, and the service department has always done an outstanding job servicing my vehicles and answering any questions I have about the vehicles. My wife likes this dealership as much as I do.

I would highly recommend Mercedes of Dothan! I recently left my car there for servicing, but I realized I had left a nice piece of jewelry in the car. Brooke, from the service department met me after hours to give it to me since I couldnt make it to the dealership before they closed. This is just one of the positive experiences I have had since purchasing my car two years ago.

As ALWAYS, service was impeccable. Im ALWAYS met with the most friendly service staff. Diagnostics, service and repairs are ALWAYS explained and performed in a most professional manner. The technicians are HIGHLY trained and Ive never left the dealership with an unanswered question. I never have issue with maintenance and repairs because I know Im leaving my vehicles in the hands of professionals at all times.

I was dealt with very poorly as a perspective customer. Communication with staff was very limited as they were not available when I called and they did not return my calls. I requested to speak to the manager to address my concerns and still no response. I kept the staff member I was working with informed of my actions and intent for this transaction. I immediately secured funding and was ready to execute the deal. The staff member was fully aware that I would be calling at store opening to start the process. I called and could not get a sales person. I made several attempts to get this sale done. I called back later in the day only to be told that the bike was sold. The staff member did not even extend the slightest courtesy to call me back about the status of the bike.

Refuses to stand behind vehicles. Know your Lemon Laws.

Teresa was very helpful during our car search. She was very patient and made the process very easy. David was also great! Thanks for everything!

I highly recommend Mercedes-Benz of Dothan. They truly know how to treat their customers with the highest level of great customer service!

I went in today for a tire rotation. I didnt have an appointment. They got to me right away and took care of a recall. Out of all the vehicles we have owned, Mercedes-Benz of Dothan is the most efficient service department we have experienced.If I could give them a 10, I would.

Call Teresa Brady for information on deciding a purchase, even though my plans change she explain, gave me the best customer service. A lot of information I needed to know. Excellent personality. Thank you Teresa Brady.

Teresa was a joy to work with. Very knowledgeable and easy to work with. Teresa made the whole process enjoyable. THANK YOU, TERESA!!

The professionalism here is top of the line, right along with the vehicles they are selling. They make the car buying experience easy.

This is a great place to buy a vehicle. Brandi Williams will go the extra mile for you. She is great at finding the perfect vehicle for you within your budget. I highly recommend her! I love my new car!

Just had an INCREDIBLE experience at MB of Dothan. I have a Winnebago View on a Dodge Sprinter 3500 chassis with the Mercedes engine. I blew the turbo hose about 8 miles out of town. Called Dodge dealer explained situation, he couldnt look at for at least a couple of days and it might be middle of next week because they are backed up. So I AM OUT OF TOWN on business as a sales rep and no turbo. I limped the RV into MB of Dothan and explained to TONY the situation, he gets up walks to the back comes out with CHAD who crawls underneath the front confirms loose hose and missing clamp. They dont have the part but THEY HAVE A SOLUTION. Chad removes the clamp from the service Sprinter they use for local trips. In 30+ minutes I am back on the road!! THAT IS CUSTOMER SERVICE! If they will do that for a total stranger off the street I cant imagine the level of service their actual customers receive from the staff. THANK YOU!

One of my favorite dealerships in the area!! My last salesman; Adam Tindell was phenomenal and made the dreaded car buying experience very easy & pleasant. Adam and the whole Team gives excellent client service!!!

I’ve bought 3 vehicles from MB of Dothan. All 3 from Adam Tindell. Not only have I enjoyed my cars, I have had the best customer service. Adam is a genuinely nice guy who happens to be really good at selling you a great car...or 3!

Great experience with Brooke Grantham. She kept me informed during the process of having my G Wagon repaired. Would recommend to everyone. I really appreciate the good communication.

We didnt have appointment, but had a minor issue. Service Department OUTSTANDING. They had us in and out in no time. Bravo, bravo ❤️❤️❤️❤️

What a terrific dealership...their service department is top notch. They go out of their way to accommodate our needs....especially when we have a mechanical issue while we are traveling. And, the repairs they do stay fixed!

Stopped in with a friend to see a friend of his. Very nice people! I wasnt even there to buy a car and they treated me very well! Ill never be in the market for a Mercedes because they are just not my style but if you are these folks really appeared to be in the business of EARNING your business.

The best car buying experience easy and quick, thanks to Ms. Teresa Walker for helping me. Definitely would do business again!

Excellent detail to service. I appreciate the time they take to explain their products in today’s growing technology world. Friendly staff and eager to meet the needs of the public.

Great experience! Brigitta was so nice and helpful, and went the extra mile to make sure I got the exact car I wanted. 💜

The customer service is excellent. The staff is very accommodating and Adam Tindell has always gone above and beyond to ensure that my needs are taken care of.