Love this place! Groceries are Publixs specialty. What makes a good meal? Invite Publix. Perfect selections for everything that the imagination needs to cook with. Bon appetit!!
I love Publix always friendly staff, well stocked and clean stores. It is great that there are still companies that are still customer centric. Places like this care more about customers then making a few extra dollars by cutting staffing and it shows. Amazing job on all your stores.
Staff is very attentive. If you cant find it just ask. Will even take your groceries out to your car if you like. Very nice place. Even had things Ive been looking for at Walmart and could not find.
I usually shop Westway Publix but was near this one today and it was such a great experience! It was Saturday but fully stocked and friendly and helpful employees. Sale items were easy to find and readily available. Beautiful cuts of meat as well! Will shop here often.
Last week I left my wallet in the buggy outside when I unloaded my groceries. I did not miss it for approximately 45 minutes. I was in a panic!!! “Almost” my entire life was in that wallet. I rushed back to Publix. The nice ladies at customer service said an employee named David had found it in the buggy outside and had turned it into customer service. They had my wallet in a secured bag locked in the vault. There are good people in this world and Publix has one of them as an employee. David, thank you sooooo much!!!
Always clean. Always well organized. Always someone to ask if you need help finding stuff.
Extremely friendly and helpful staff at all Publix stores that I have been in.
It has been always a nice experience going to Publix no matter what city I am at. Today was another great experience except for the bakery area, I asked Solina I think that was her name after spending few minutes looking at all the options if they had bigger tiramisus, her answer was :no maam then I spend 1-2 more minutes trying to decide what another options they have and I ask have you tried the pecan orange cranberry cake? And again no maam very plain short answers in a store where employees are always helpful, I was expecting more insight like we dont have bigger tiramisu but we have this or that in cake desserts or I havent tried the cranberry pecan but I tried the red velvet and its really good or people are always buying that chocolate one its one of the favorites.. she seemed annoyed with my questions.. and I finally decided to get a carrot cake when what I really wanted to try was something different if I had a better insight from someone..
Clean, well stocked. The cashiers were very friendly. Ill give Dothan credit. This city has the best customer service in Alabama.
I absolutely love going here! All of the employees are friendly and extremely helpful. The selection is amazing. There are things here that I am unable to get at other stores. The sales and rewards are great too!
1st time ordering a sub from here.Dwindling conversation as he prepared the sandwich. I forgot Chips at t the check out and the staff went and got what i wanted and smile the whole time.
I feel really good about coming here. Publix does well with following safety precautions and still provides a welcoming environment.
Great selection of great groceries. Plus the people are very helpful. I needed a specific kind of flour and they got it in for me. It took a while and we had to badger the distributor lol, but we got it.
With out a doubt the most professional group of helpful employees. Even being here from out of state I was greeted as if I had been a customer at this store for years. Thanks to each and every one of yall.
Regardless what location you go to the customer service is Awesome store is always clean well stocked
Absolutely love this store.The workers are always friendly and goes beyond their duties! Store is always clean and organized
Always nice in Publix! All the options make want to eat and enjoy shopping.
As always, friendly, helpful staff. Clean, well stocked store
Always well stocked. Everything is usually fresh although produce has suffered a tad this last visit but thats everywhere. Everyone is always super helpful and nice.
Love the great variety of goods offered. Clean store and helpful associates
I love publix yall get all my money lol
The experience was good up until I got home and was missing an item. But the cook food area employees need more training and customer service training. But all in all I prefer shopping at publix
They always have the products I want stocked. I dont see any gaps on their shelves.
Used to be customer service was available here and just today the cashier threw our red meat on top of raw chicken and clearly didn’t want to be at work. Kudos to the manager for knowing how to handle. 3 of 5 stars. It’s pricey that’s for sure
I love Publix and this is my favorite Dothan location! They’re always well stocked and organized. If you want something they don’t have, they’ll get it in for you. Customer service is phenomenal and I love the hot food bar as well plus the cakes are HEAVENLY!!!
I was told by staff that this store is engaged in the shady behavior of secretly reporting Instacart shoppers to Instacart through email for not wearing a mask when there is NO MASK MANDATE. These creeps are having cashiers and other staff secretly record times of purchases so that they can email them to Instacart in a complaint packet. This is absolutely absurd, creepy, and Orwellian to say the least. These people need to concentrate on being a grocery store and not some secret mask police who deputized themselves as some sort of bizarre Stasi. Show me your papers or get the gulag!
I ordered a cake from the bakery and the bread wasn’t fresh it was hard and old. Also, I called to confirm the order two days before to make sure they had my order and the lady on the phone was clueless about my order. This has been the second time the bakery has forgotten about my order and I will not purchase another cake from them again. Publix Northside in Dothan, AL bakery needs to do better, they are very nice and friendly, but there’s always something wrong trying to purchase a cake from them.
Great place to shop. Everyone is so nice and accommodating. The service quality and good quality is unmatched. Definitely shop at Publix.
High prices but good clean service
Love Publix stores. The steamed shrimp are yummy!
Lots of BOGO sales but currently out of stock on many items due to COVID, as are most grocery stores in the area.
Extremely friendly and helpful staff! The store is always clean and the bakery is full of delicious sweets!
I found everthing I need except small 8oz and 16oz bottles of vernors sodas in any of the publix. Why thanks
The prices might be high at Publix but the people are very friendly and the food is always fresh unlike other places sorry competitive is always the winner if you give a good product you get good service if you get good service you get a return customer cant ask for more than a smile ☺️
Very clean establishment and wonderful friendly staff at Dothan Alabama Publix supermarket.
Service was great. Very clean.
I love this grocery store. Great prices, huge assortment, friendly, helpful staff.
Today, they had the most friendliest, joyful customer service I have experienced in a very long time, anywhere.
Publix has higher quality and cheaper prices then Walmart.
The cashier at customer service did not handle my items with care. She put my parfait in the bag with can goods and then she bring up my juice and just basically threw them to the side
Publix is always amazing. Friendly service with a smile, clean and plenty of selection!
The bakery is very good at what they do. The cake they made was very good. The food from the deli was delicious. Thank you.
I will not go to another place and get my crab legs.... its always fresh and great service when I go here.
Great Experience, staff helpful, took me over to what I was looking for.
Always better then Wal-Mart. Prices are a bit high. But the customer service is worth it..
Great products and good prices. Staff was very friendly
Good store, super friendly staff, excellent prices.
Just went to purchase a money order employee was very nice.
Excellent service! Friendly staff! They had what I was looking for!
I enjoyed shopping in Publix today. I always enjoy my encounters with the staff and they really know that store! I felt safe from the beginning (sanitized carts, thank you!) to the end with marked standing areas 6 feet apart at the cashier lane and the friendly check out. I also like the wide selection.The drawback is the tally. Publix is pricey but I know the selection costs money. I will save my change in my piggy bank for my next trip to Publix.
Very clean grocery store and good atmosphere
Clean, well stocked store with a very friendly staff!
Clean, well-lit store. All staff are super nice & go out if their way to be nice & help you, from the cashiers to the staff member wljyst walking down the aisle that says Hi, how are you today? On the expensive side, but their $5 sushi Wednesdays more than make up for it! Sushi is fresh made twice a day (told to me by cashier) & is wonderful. I love their sushi. Packaged meat is fresh& clean. Great store, only drawback is it being expensive, hope theyre ysing that money for employee pay.
My first time visiting this location was today. I grabbed a couple of Sandwiches and wanted to say THANKS TO RANDY at the deli station! He made my sandwich’s with LOVE and I taste the care in every BITE!! 😋 Also he was the only one to greet us and displayed exceptional customer service! I’m a happy customer!! THANKS AGAIN!
Very clean store. Friendly staff. A great place to grocery shop.
Very friendly and helpful... They speak to you and ask you to return..
Great birthday cake! Thanks so much!
I love Publix. Stores are always clean .
Purchased really good food at the deli.and produce. Clerk on produce was exceptionally helpful.😄
It was good, except they were out of wings at the deli counter
I love Publix! They have Items you cant find anywhere else. Always clean .
Great service clean store will he returning again
The store is great. Difficult to access at times due to traffic.
Nice Publix with typical options. It would be nice if they had more organic options in stock. For the size and demographic of the area, it fits. It would be nice if they carried more middle eastern and Asian food options, as there is no real Asian market in the area, which I find odd.
Clean and friendly environment. Love Publix!
Product display fabulous..
Karen in the bakery was so kind and helpful. She sliced bread that wasnt ready yet for us when we asked her if she had more of the kind we wanted in the back. She was friendly and made our experience at Publix good. Jacob at the register was also helpful and efficient.
Always clean and wonderful service
Fully stocked and great variety
Great selection. Some things can be found for less elsewhere. Sales were good. Good selection of organic items.
Best choice selection around.
Always clean & well stocked.
Love it they have my wine
Good merchandise and good deals.
My favorite place to Shop!
Shopped today. Got a cart & was looking for disinfectant wipes to clean my cart. Couldn’t find any so I used a plastic bag. When I was finished shopping & was leaving, I mentioned to customer service there were no wipes. She said “we sanitize them after they are used.” That was not good enough for.me especially in these times. I want to be comfortable while using the cart that it was indeed appropriately cleaned. Using a wipe would have eased my mind. Next time I shop at Publix I will bring my own wipes!
Some of the precut, to-go foods are not cut small enough for on the go eating. Bring a knife
I can always get help to find different items the people the managers all the way down to the stalkers are always very helpful thats why I shop there 90% of the time
My favorite place to shop! Selection is unmatched, customer service is the incomparable, and their weekly deals save us so much money on our household staples. I dont dread grocery shopping when it is a Public trip. My favorite is Cottonwood Corners, but that is likely out of comfort and convenience for me as all of them in the area are wonderful.
Publix is the most cleanest and organized grocery store that I shopped in for years. Any time I have to used the restroom it is always very clean.
Very friendly and helpful staff but the restroom floor was filthy
Always find all what I need.
The man making the sushi rolls made a special roll for me because I have a shellfish allergy.
Clean friendly place to shop.
Whenever Im looking for a particular this or that from the Seafood or Meat Departments at Publix Im never disappointed. If they dont have they will try to order it and have it in store as soon as possible. Cant argue with that!
The pharmacists are very helpful and pleasant
Publix is our go-to place for better groceries.
Nice and helpful staff
Nice experience.
Allways a good place to get your groceries just gota look real hard for the deals
My favorite grocery shopping store. 🔥❤💯❗
Excellent, I love the service.
Super clean and staff is so helpful and polite.
My favorite store
I was in a rush and the customer service was excellent!
ALWAYS GOOD CUSTOMER SERVICE
Always great. Love the bogos.