Needed a treadmill and some weights, the staff was very knowledgeable and helped me pick the right one that was still within my budget. Very pleased with their customer service!

Superb Service! They took care of what another fitness store dropped the ball on. Thank you Giesha and the rest of the 360 fitness staff that made buying a new rack system easy and down to details exactly what I wanted.

My boss shops got his gym from here and recommended the place to me. Picked up a bench, bar, weights, and floor mats. The guys were a big help loading my truck

While I do agree with the negative reviews, this year has been hard on the fitness industry as a whole and most equipment availability has been very fluid. Id say, give them a chance, you do have to stay on top of them once an order is placed, call every few weeks to follow up. Their prices cant be beat on a lot of items. Ive always had good luck dealing with Tony from the Dublin store.

Ordered a $3k+ Machine in April. Told the shipping would be 6-8 weeks. After 8 weeks I call and they said the order was cancelled due to being out of stock. No email stating it was cancelled. They said they called but couldn’t state they left a message. Money refunded but no “oh, by the way...you’re waiting for nothing”.So disappointed in this company. 8 weeks to follow up and nada, zip, zilch, zero, nil. Bought it elsewhere, cheaper and with a ten day wait.

Really enjoyed shopping at this store. The employees had great customer service and were very knowledgeable. Huge selection of items and with really fair prices. Great store.

Called to ask a few questions and compare product details that arent spelled out in the website. I couldnt get more than a word or two in on any product before being interrupted and told it doesnt matter because I dont have that product right now. After getting that multiple times, I decided Id shop elsewhere and recommend you do as well.

Whatever you do, DO NOT PRE-ORDER from these people. They told me they were getting in some adjustable weights and the wait time was about 3 week. After 10 weeks of waiting, still nothing. I called multiple times and they kept making excuses and no one bothered to contact me regarding the delays. I know we are in covid times, but does it hurt you to let your customers know that the delays have been extended? I finally asked for my refund and they didn’t even prioritize it. I had to dispute the charge with my credit company.So beware of doing business with these people and don’t pay cash in the event you need to dispute it.

Poor service. Horrible website. Spend your money elsewhere.

I just stopped into the store (saw the Grand Opening sign) to check it out...Im going back over the weekend to pick up some weightlifting gear during the Grand Opening sale. Its a huge store, with all kinds of fitness equipment. They have everything...treadmills, ellipticals, weights, crossfit...you name it. Really good prices, too.

Very poor customer service!