Love shopping here! Incredible quality and you have some knowledgeable staff working there who take pride in their store.
Awesome store. They have alot of different stuff and reasonably priced. They also have an area you can sit down and read an educational health book and even purchase it. Also the cashier Tyler was very helpful.
I pulled up at 8:30 p.m. and watched the guy Bolt the door shut as I approached. Then they all avoided eye contact. Kind of frustrating hearing the mission story about why the store closes at 8:36 p.m. and how the customer comes first, however, Normally every other time I have a good experience and usually purchase a lot of products. I dont mean to be too hard on you guys. I like the store I like the employees
Not what it used to be... This store was incredible a year or two ago. The produce department was the best produce selection around for miles! Sometimes better than larger cities like the Quad Cities or Madison. Id here of people traveling 40+ miles just for their high quality selections. Well, now for over the past year, the produce department seems unkept, rotten/wilted/bruised, and carries typical small town options. No more unique, rare to see produce options. Very few local options. I have not been able to buy a decent pepper without soft spots all year besides the farmers market. For the grocery part, its still pretty good, but things are never stocked like they used to be. Not many new options to look for, but it works. Cleanliness seems to be kept up with, including the bathrooms, so no complaints there. Just wish the workers had more passion for what they are selling, or maybe its the fact the store either cant keep their workers around (high turnover it seems, always new faces) and the workers that stay are overwhelmed. Either way, the store has taken a turn for the worse in this past year especially. I truly hope they find the good help they need, and can restore Dubuques Natural Grocers to, and beyond its former glory.
Nice clean store. Friendly staff.
Great! And the best selection fresh whole foods.
They frequently have discounted items i like to check out. People friendly there. Not huge fruit and veggie but unique items vs other local stores. Love the snack aisles as well
Lots of vitamins & healthy food. Great service.
Natural Grocers is great!! Rusty Taco is not 🚫 good.
They had no paw paws as a matter of fact they didnt even know what they where.. hmmmm
Anne was superbly helpful, finding a strain of wheat for me that I need in sourdough baking! She even took my number, boxed up the required bags for me and set them aside for pickup when it came in! I would give her a 6 star rating. Then...When I arrived, I told Andre, who was working at the register, why I was there. She treated me like she doubted that there would be anything set aside, nor that she would have the ability to find it! I just brushed off the attitude and asked her to check while I shopped.When I returned, she was even more disbelieving of the order that was in the box. And I quote, “What happened?! Did your husband order this for you?” Her general attitude was disrespectful and full of disdain. I don’t understand the implications or intention of that question.I have no husband and when I did, I handled all the grocery shopping as I was the one who made the menus. I was shocked. I’ve got feminist friends that would have verbally cut her to shreds!! That intrusive question was really inappropriate on SO many levels that I was speechless.Before I retired, I had a seminar business teaching communication skills to managers all over the country. I would have loved to give her some real tips on sensitivity and good customer service that leads to retention and loyalty. She gets a one star rating, only because everyone gets a chance to grow!I experienced both ends of the spectrum and will remain a cautious customer, no longer expecting rock star service from anyone but Anne. I hope I am pleasantly surprised in the future.
I could kick myself for not shopping here sooner. While the staff is wonderful and the store is very clean and organized. My selling point is the variety of products. The prices steer also very agreeable. I go in for one or two things and leave with much more. They also have a free rewards program and if you forget to bring a shopping bag they keep small boxes right at the registers!
They have everything you could want for eating healthier or vegan. The people were kind and helpful.
Great store! Reminds me a lot of Fresh Thyme we had in Des Moines
I have found everyone so helpful and knowledgeable. Tom is an asset to the program. So glad to have them in Dubuque.
Nice clean store, wide variety of speciality items with a focus on organic produce.Wide assortment of vitamins, oils, protein powder, and other suplimentials. Prices are a bit higher but products are of good quality
A bit pricey but very good quality.
Excellent quality and selection.
Thank you for having cart wipes, paper produce bags, and employees with masks. It is also awesome to see the cashier wipe down everything, including the keypads, between customers. Thank you for providing quality products and trying to keep us all safe!
Variety of items! Some sale prices better than box stores.
They almost always gave the hard to find items for my weird diet, and the employees are super helpful, kind, and knowledgeable about their product.
This is a store of the future! Abundance of organic produce, compostable bags. They don’t have bags at check out, you have to bring your own boxes or reusable bags that I found amazing considering how much waste humanity populates on daily basis! All veggies and fruits were top notch, very fresh and reasonably priced. I used to shop at Whole Foods living in nyc and Chicago but found this store is even a better alternative.
Every employee had a mask. THANK YOU!Produce fresh and nicely displayed. Courtesy abounded.
Best place for produce.
Excellent choices if your gluten free! Which was so exciting! Thank you for coming to dubuque!
Largest natural grocer/health type store in midwest.
Great selection of organic produce, foods, bread, health and body products. Friendly upbeat staff that know their store. Reasonable prices.
Im new to organic shopping, the people that work there are really nice and helpful, the fruit is amazing, there isnt a HUGE selection but they have everything youd need
Ive been there a few times now and I like the store a lot. Its clean, shoppable and reasonably priced.
I enjoy shopping at Natural Grocers! They are a wonderful addition to Dubuque shopping for natural and organic products!
I love the variety of items available to purchase... youll have no problem finding foods to meet your health needs, whether that is dairy-free, gluten-free, vegan, etc.. Their customer service is always top notch. Make sure to join the reward program :)
Wonderful staff...so helpfull!Excellent organic produce!
Great selection! New place in 2019. Husband goes more often for Stevia, and new pill form of mineral that is helping his numbers for diabetic readings. Check this place out for your natural and organic needs when in Dubuque!
Best price around on organic and free range eggs. Excellent selection of pantry Staples.
Excellent organic produce at the store! I wish they had more organic meat options
So nice to have Natural Grocers in Dubuque. That have a wide variety of a lot of the healthier items I used to have to buy online
Favorite grocery store in Dubuque amazing deals and friendly staff
If youre into organic foods this place is for you. Great selection of supplements also. Fills a great void and local marketing.
Solid 4 outta 5.
Good sales, quality organics
Great product selection. Fair prices. Clean shopping atmosphere
I purchased supplements here as well as food stuffs. I will return.
Very helpful staff! I love having a wider variety of plant based and healthy options now available here in Dubuque. Really hope this store makes it!
Expensive, but they have everything you need for a vegetarian or vegan diet.
Workers there are always so helpful and knowledgeable also your selections and prices are why I come back thankyou
Wonderful new addition to Dubuque! The store is very well organized, and the staff are always very pleasant and helpful. They have a great variety of organic and healthy options, including a diverse selection of probiotics. They also carry a ton of supplements, especially for working out which contain the highest quality and most ‘natural’ ingredients! I would definitely recommend this place to others!
I love this place. So many different options. Very friendly staff !!
Love the food offerings and friendly folks working there.
My favorite grocery store in the world. I didnt know they had them in the Midwest. Im glad they do.
I didnt have enough money to buy anything at the time but I did take a look inside and it seems to be reasonably on par with regular grocery store merchandise were taking a look and see what you think I personally liked it so
Over priced
The people are great there so helpful
Best holistic organic variety food & supplements. Including pet food.Knowledgeable staff
Best organic Produce and Dairy Products
Great place for finer items, selective diets. Produce section is top notch, Kalee, Kyle and krew do an awesome job. 10/10, would grocer again,
Two years ago, my husband and I were in Las Cruces, NM, and the only store we shopped at while he was undergoing treatment for three weeks was Natural Grocers. Organic, awesome fruits and vegetables, grass-fed meat; anything natural that you could possibly want or need!This past September, I was in Scottsdale, AZ for a month and my main go-to store was Natural Grocers. I am allergic to corn and wheat and was so excited that I could buy good organic gluten and corn-free options at such an amazing store!I am SO EXCITED that we FINALLY have a store that is listening to the “Health Heart” of Dubuque and the country!!Thank you Natural Grocers for coming here!!
Just a bit expensive but very nice grocery store
Nice new store.organized and clean
They do as they say. Enough said.
Who knew this store would be so good!
I’ve always tried to be more aware of what I’m eating, especially now that I’ve been eating more plant based this past two years.We moved from Cincinnati area last year and I have been missing the quality of produce and affordable vegan foods that Whole Foods, Trader Joe’s, and even the local Kroger had!When I heard that Natural Grocers were opening a store in Dubuque, you couldn’t get me to shut up about it.Now that NG brought all the vegan essentials at such a good price and 100% organic produce into Dubuque, I’m more than ecstatic that I no longer have to pay ridiculous prices at Hy-Vee for the same vegan products.Thank you Natural Grocers, for coming to Dubuque and making me the happiest vegan living in such a rural farming community.
Organic
Enjoy all the organic, GF, DF options
Good place for what there about..
Great selection and variety, love the produce.
Supplements selection is huge! All organic produce!
Staff is very helpful
They have a lot of items other stores dont have.
Way overpriced even for a Organics store
Absolutely amazing
One of the best.
Love this place!
Good prices
Love it
Clean, helpful
Expensive and not fresh