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McGrath Dubuque Harley-Davidson
145 N Cres Ridge, Dubuque, IA 52003, United States
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McGrath Dubuque Harley-Davidson
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Ma
Review №1

Super friendly staff, clean store. Very chill place.

Da
Review №2

Super nice place!! Very helpful staff

Jo
Review №3

A special thank you.to (Adam.d.j) for servicing my motorcycle and thank you to the mechanic that worked my bike . I am sorry I did not get his name. I have a very hard time bringing in my motorcycle to harley dealerships because of past problems. All I can say .thank you for respecting property .

Ko
Review №4

We were on a ride from North Liberty and had bike trouble which would would have left us stranded in Dubuque on a Saturday. We were fortunate to be near the dealership and they immediately took us in and fixed the problem. They had a nice sitting area where we waited with TV, popcorn, water and coffee. The shop dept. was great and they had us back on the road quickly! Very grateful!!

al
Review №5

Stopped on a trip through . service manager and staff were super nice and very helpful . cool place in general

Ta
Review №6

Awesome, its a harley davidson shop da

Ch
Review №7

Cool place. Super friendly people.

Ja
Review №8

I had a muffler fall off on the road. Was able to wire it back on till I got to Dubuque harley-davidson. Big shout out and thank you to the guys that give me some tools and help me out appreciate it!

Ra
Review №9

Went back to renew warranty. Excellent service start to finish. 👍👍

Ki
Review №10

Beautiful in store setup. I loved the boots that were on sale. And the staff was great.

De
Review №11

Bought my 1st Harley Davidson here. Great selection

Ju
Review №12

The Teem was fantastic and made us feel like we were special for spending our money with them.

me
Review №13

Specifically asked for a bike with passenger seat and backrest, and windshield. Get a bike with none of these and told we have to buy all that. Handlebars cant go any higher as it cuts out the electronics. Bf is almost 6 ft tall. We get told oh well give you a $200 gift card. We dont want the bike. Bike got taken off trailer and put in shed and will never be ridden

ro
Review №14

Great dealership, staff is great. The best part, they have dealer t-shirts up to 5xl.

Sh
Review №15

Very nice HD dealer. Clean, free food, many, many motorcycles for sale. Current clothing line and very helpful, friendly staff. Enjoyed the visit and the ride to this dealer.

Da
Review №16

The people here really make you feel like part of the family, we got a very fair trade for our old bikes and absolutely love our new bike. Every department is so helpful and knowledgeable and can answer any questions you may have. Very very happy with this buying experience!

Sa
Review №17

Had a blast at their concert tonight. Eve to Adam and way-land

Er
Review №18

A nice clean organized place, the people who work there are nice and helpful

Ra
Review №19

Very accommodating recommend service to anyone

De
Review №20

I would like to compliment the Retail Department, Parts Department Finance Department and Service Department. They treat you as if your family. They are all very helpful and VERY knowledgeable.They are always very friendly and Always ready to help.

Ty
Review №21

Great staff, really laid out options for me when comparing new vs old. And most importantly listened to what the wife and I wanted. Will recommend if you go talk to Steve in sales.

De
Review №22

We stopped today and met Amber and Greg. Great people!! ❤️ ❤️Amber helped me get the right size helmet.We had a very nice visit with Greg.EXCELLENT STAFF AT MCGRATH DUBUQUE HARLEY-DAVIDSONIf your looking for a Harley, This is the place to go! ❤️

Al
Review №23

Amber was very helpful with the fitting and selection of helmet for my wife. We took a lot of time and Amber was very patient to make sure we were satisfied with the purchase especially since we rode in to the area to enjoy the sights from Chicago area

St
Review №24

Great place, staff was very helpful and fast. Stopped for quick repair and a picture, Oh and thank you Aulii for the bag,and t shirts..

Bi
Review №25

Was my first time going to the Harley dealership McGrath but Ive dealt with the auto and Volkswagen Place quite a bit Ill have to say both places are five star

De
Review №26

We recently had our 1K service done on our CVO Trike. Harlan delivered it this afternoon. Harlan is the best. Great customer service and very friendly. Very professional. Kudos to McGrath Dubuque Harley Davidson for staffing excellence.I WOULD RECOMMEND TO ANYONE LOOKING FOR A HARLEY DAVIDSON.

Ro
Review №27

Great place friendly staff and helpful especially trucker. Thanks

Jo
Review №28

Top service ! great folks there at McGrath!!

Ra
Review №29

Always a great place. Everyone is very helpful.

Gi
Review №30

Products pricey. Was suppose to have an event today but maybe 10 ppl showed. Been here before and got better service. Maybe just a bad day for them. Will be back.

An
Review №31

I needed a bike to get home to AZ and these guys had a good selection. They are easy to deal with, and, straight shooters. I had a great experience.

Ky
Review №32

Great dealership, lots of motorclothes selection even up to 5xl. Bloody Mary bar on Saturdays.

Bo
Review №33

Treated me like a fellow biker. Walked in just wanting to look around and ended up having a great conversation with their sales guy Buddy. Great to share the stories and fun with a fellow rider. Will be back soon!

We
Review №34

Great service, friendly sales people. Thank you to Ray in finance for working to get us what we needed. Love the Street Glide!

Sh
Review №35

Was a great experience. The staff worked hard and listened to what I wanted. They helped weigh the options and went above and beyond, to get the bike I wanted. Thank you Steve,Mike,Ray and the rest of the crew.

Je
Review №36

I had a brake line burst recently, and stopped in at the dealership. They got me right in to the service dept. They didnt have the line in stock (understandable), but went through and located one at Des Moines. They were able to get the line the next morning, and get it installed. Adam in Service was awesome. Everyone in the dealership was friendly and professional. Even the gal working in Motorclothes remembered my daughters stuffed animals names the next day. I have ridden a Harley for over 25 years, worked in a dealership for 13 years, and traveled throughout the US and been to many dealerships. This was one of the best experiences I have had. Great job.

gl
Review №37

I had work done on my bike by McGrath Harley Davidson of Dubuque. The customer service was top notch from the moment I brought my bike into the dealership until the second I picked it up. I voiced my concerns and they noted it and took care of it. Whenever I had concerns I would call them and theyd promptly send pictures via email or text of things that were being done. Adam in the service department seemed very helpful. Very good with names and faces and knowledge of your bike. Id definitely recommend the staff at Dubuque Harley Davidson

Sh
Review №38

Nice Harley shop. Good deals on Harley merchandise. Had a hard time getting cashed out at register, cashier was rude and acted like we were a inconvenience.

Bo
Review №39

Not so good no prices on the bikes at all put a starting price on will talk from there

Ch
Review №40

Bought my bike here. Nice cool spot to dip into while out on a hot sunny day.

ca
Review №41

Staff are very helpful&Friendly,ready to help you,at all times!plus lots of clothes,accessories &t-shirts to choose from! Its a bright &welcoming store!

sq
Review №42

Very helpful

Da
Review №43

Great selection of bikes.. but they were to busy trying to sell me a bike when all I wanted to know about was parts for mine

Th
Review №44

The perfect dealership to buy a bike from if you know you’re going to purchase. If you’re stopping in just to see about pricing. Go somewhere else. Salesman are EXTREMELY pushy. But I bought a 2018 street glide from this dealership and my experience was great that day.

TC
Review №45

Just looked around, ordered some jeans.

de
Review №46

I was traveling alone from north of the Twin Cities MN along the Great River Road, ultimately toward our daughters house in Naperville. My chain guard snapped off of one of the bolts about 3 miles outside of Dubuque. I googled Harley Dealers on my phone and found that your dealership was so close! I rode there right away. Your service staff took care of me! They made me feel at ease that I would be riding without a chain guard until I could replace it once I was home after the weekend. They removed the saddlebag, removed the chain guard, re-installed the saddlebag and sent me on my way without even charging me a penny! They even let me charge my phone while waiting! I am so proud to be called a Harley Owner! Thanks for taking such good care of me and my ride!

Pa
Review №47

My Favorite Harley Store ! Very Friendly and Nice Service!

Ro
Review №48

Nice place. Great selection of Bikes & merchandise. If you’re looking for a Bike, ask for Buddy. Good guy & knowledgeable

Qu
Review №49

Always so friendly here. Bought my 1st and 2nd bike here. All so accommodating. Ray Schink went above and beyond to get me on a bike last year and help me do so again this year! Recommend this spot

La
Review №50

Trucker had everything ready for me! Store was clean and areas were clearly marked and visible from the front door

Mi
Review №51

Nice selection of apparel, helpful staff - Great selection of bikes!

st
Review №52

Cool store

Ko
Review №53

They are spectacular! From Matt in service to Steve in sales. They will always take the time to make sure I am satisfied. From fitting me on the bike, to the Freedom Package! I will never ride without that coverage!

Ma
Review №54

They are nice up front. Always pushing for sales (every time I go into the store someone is jumping on me to buy a bike.) The people again seem nice enough. Recently however, I brought my bike in to get some work done. I talked to one specific mechanic and told him what the issues were and that my battery needed to be charged because it had died. I had just bought the battery from McGrath so there shouldnt be anything wrong with the battery. When they called me with a quote for the repairs it was almost 3X what they said it would be. When I asked them how they new what was wrong or to be more specific, they didnt know because they would have to look into it more. The mechanic stated that he would need to charge the batter to look further into it (which I originally told them to do anyway). Need less to say this isnt what Im really upset with. They kindly brought my bike back, but when I looked it over cables were disconnected and now its worse then when I brought it in. So I basically paid them $101 for them to tell me what I already knew and to bring the bike back worse than it was when I brought it in. For how much the charge I expected a lot more. Very disappointed and they have lost my business.

Ka
Review №55

The staff were friendly and accommodating. We stores our motorcycle with them over the winter months and had some modifications done while it was there. We simply cannot wait to retrieve it for the warm months and see the outcome. It was awfully nice for them to offer pick up and delivery.

Ga
Review №56

Great motorcycle shop

Sh
Review №57

Friendly and knowledgable staff. Enjoyed the overall experience.

Mi
Review №58

Stopped for our riding companions that had an issue on our trip. They went FAR above and beyond to help them at the end of the day. We are from west central Minnesota so a long way from home! They gave them a brand new loaner for them to finish out our trip and get home while they worked on their bike. (Thanks Boone! You were extremely knowledgeable and helpful). Everyone there was doing what they could to help a stranded biker on a 90 degree day. Thank you all!

Ji
Review №59

I live in Wisconsin and went there to buy my new bike. Very glad I did. The entire staff is very friendly and down to earth, all with a great sense of humor and pride in their work and employer. I would (and do) recommend them to everyone interested in a bike.

ri
Review №60

Awsome dealership. Staff is great.

j
Review №61

Really had a good time and spent the better part of the day there along with my dog, Bentley who also really enjoyed interacting with the staff.

Mi
Review №62

Bought my first Harley here. Great staff n service.

Ry
Review №63

Good people! Really enjoyed purchasing my new bike from there! Will be back!

Ke
Review №64

Nice store

Ke
Review №65

The remodel is awesome! Great friendly staff and they remembered be. I live 100 miles from this dealership and only been in one time before today. Great selection of t-shirts. Awesome bikes!

Da
Review №66

Always treat me good....Only Dealership Ill buy from unless its clothing. Ive bought a new bike here each year since 16 and sold countless bikes for them to people looking. Ive always and always will recommend Dubuque HD

Ni
Review №67

Awesome. Good sale(plus). Thanks to Mgr & NFP. 👍👍

Ha
Review №68

Everybody here at McGrath Dubuque Harley-Davidson is awesome!!! I just purchased a new breakout and I received the royal treatment from Charles, Chris, Dan and Jeremy. They all worked extremely hard to get me comfortable with my purchase! I am definitely going to be a repeat customer, even though Im a couple hours away! Once again thanks to everyone who helped me purchase my beautiful dream bike! Oh yeah one more thing, I rated them 5 stars but it should be 20 stars! Thats how awesome these guys are! I appreciate everyone!

St
Review №69

Steve Bigelow was a great salesman and a friendly person

Ge
Review №70

Nice place and friendly staff

Sa
Review №71

What a great dealership. They stayed late on a Friday night to get us fixed and able to be back on the road in the morning. They showed us that there are still great customer focused dealers out there.

Jo
Review №72

Awesome atmosphere. Great sales staff

Al
Review №73

We enjoyed our stop, Joel was great. The ladies in the clothing department were wonderful and gracious with us.

Ju
Review №74

Very friendly and willing to help.

St
Review №75

Great service department! Never have to worry!

Ti
Review №76

I rode in with a group of 6 bikes from Des Moines. Courtney and the staff were amazing! Her product knowledge and customer service was outstanding! I will definitely make the trip to Dubuque when I upgrade to my next Harley!

Te
Review №77

Purchased a 39K bike from them in Jan, and since that time there have been several issues (wiring, lights, audio, switches, paint) that have cost me in excess of 4K (and still going). I reached out to them immediately and they took forever to get back to me (had to pint them repeatedly). It wasnt until I started asking for owner info that they seemed to care to get back to me.Then they offered me what I paid for the bike (I have it in written format) for trade of a different new bike they had - but it was not what I wanted. I requested a different bike (same price as the one they had offered) but would not honor the trade price - instead, they offered 25K.I have voiced my concerns to them, I have been patient, and have gotten little attention and no actionable response. I gave them an opportunity to do the right thing....they failed.Do not let friend PRE sales staff fool you. POST sale is awful....this would be at any of the stores (DBQ, Davenport, IC)

Wi
Review №78

Everyone was super friendly and attentive. Little bit of a hiccup with a misquote when my friend was trying to buy a bike but overall nice.

Sh
Review №79

Nice huge shop. very open. nice selection of bikes new and used and service dept. great. nice sitting area

Go
Review №80

A lot of fun watching the match ups.They show True American Spirit through The Company and Their Customer Base:)

Ge
Review №81

When ready to purchase my bike this will be the only place I go. Steve is a great salesman. Love this place.

St
Review №82

Cool place.Nice place to stop on a ride.Reliable and honest mechanicsIts hatley so the prices are meh but the quality of peiple at this shop is worth the cost

Jo
Review №83

Great place to buy motorcycle clothes helmets and gloves

Da
Review №84

I bought my 2019 Street Glide from McGrath dubuque Harley a couple of months ago. I was well informed about buying a freedom pack and the money it could save me on 1k, 5k mile services . as well as lots of other savings including winter storage ect. I took my bike in for its 1k service with the service & some other concerns to be addressed such as poor radio reception, a possible clutch ajustment, as well as the 1k service. As I walked in the door Adam greeted me with Hi Dave took down all the things I wanted looked at then told me I could pick it up the following day at 5pm. So I show up to pick up my bike......Its not done....mark apologized for the delay and said Levi (the mechanic) found a oil leak and it took a little longer then normal and also appologized for not calling me... not knowing that Adam did call and left me a message about the delay. but would have it done by 6pm. ( they close at 6m.) So they addressed all the issues i had brought it in for. PLUS!!! But not only changed the oil, but changed ALL the fluids! Not only fixed the valve cover gasket, and gave me a solution for my radio problem. And stayed late to wash my bike so I would have a completely repaired,serviced, a clean motorcycle when I left! Theses guys in the service Department are not only professionals but have become friends . I have never in the 57 years that Ive walked this earth. Felt like I was not only a customer. But a priority customer Everytime i come there. Not only in the service Department .... but Trucker, and Jeremiah parts, as well last but never least Laci, Heather the Gals in motor cloths Dept. Always have a smile on their face and greet my wife Lorrie and I by name when we come there. Thank you all for be the best in the business!!!

Cy
Review №85

Loved the store and the people in there they were so friendly and very helpful when we made our purchases at the store also they allowed us to bring in our dogs into the store which meant a great deal to us, so thank you for the great hospitality and hopefully we will be back this way again 😍

Ja
Review №86

Non stop events and rides. From chart topping concerts to dealership rides!

Br
Review №87

Last year wife and I were on a weekend getaway in Bellevue Iowa. Stopped in for an open house they were having. We took a few bikes out for a demo ride. Two hours later we had bought a new bike. From Steve our salesman (no longer there) to bike delivery everything went smoothly.

To
Review №88

If youre looking for any kind of Harley this is the place in Iowa to go highly recommend them very friendly very knowledgeable people on motorcycles

Su
Review №89

Over priced and they use to have an amazing clearance area. Its horrible now.

Br
Review №90

Very good customer service. Very nice place.

Mi
Review №91

Excellent and friendly service would recommend to anyone

BI
Review №92

I have been a Harley enthusiast for nearly 30 years and have visited Harley dealers all over the world. While visiting Freeport IL we decided to run over to McGrath as Iowa is one state we have not visited. Let me tell you folks, This dealership is without doubt the coolest I have ever visited. They live up to their name of providing a kick ass experience. Steve Bigelow was amazing. Everyone from motorclothes was awesome. What a great crew and a beautiful dealership. Kudos to the owners and management who truly desire to provide a great experience to customers who walk through the door. This is a dealership I will not forget! Thank you Steve for taking the time to spend with us.

ph
Review №93

I DO NOT RECOMMEND MCGRATH HARLEY-DAVIDSON OF DUBUQUE IOWA.

Na
Review №94

This is a nice clean harley shop with lots of space. They have lots of clothes i havent seen in my local hd shop. I only gave it 4☆s because its not easy to see from the road.

Ma
Review №95

Hands down one of the best Harley Davidson stores we have ever been to in our lives! We went there while we were on our mini honeymoon on our way to Wisconsin on the bike! As soon as we walked we were greeted by a wonderful woman! She let us look around and didnt hassle us what so ever bit made sure she was in reach when we had a question or wanted to try on something! Helped my wife to find somethings she was looking for and tried her best to fill the need! Looked at some bikes and then paid for our purchase! We got to the bike when I forgot I wanted something to hold my phone to plug into the speakers! The lady that helped us before let me take this iPod holder to see if my phone would fit in it which it did before buying it!This place is 2 stories and huge with a lot of space and not crampt like other Harley stores! Their customer service is unbelievable and other dealerships need to take notice and take after what they do! A day after we were there found out about there 6ft rule to sales people we dont get that at our dealership let us customers look around but still check in from time to time ours has their employees almost on top of us!This place made us feel like family and when some of the sales staff found out we just got married and on our honeymoon they gave is best wishes and even told us some places to check on the way to New Glarus to make it more enjoyable as well as scenic!!! Kick ass place with a stellar staff!!!

Ed
Review №96

Great looking shop and everyone was very pleasant

Do
Review №97

Very nice people there

Ge
Review №98

Nice dealership. Treated me like they had known me forever when though Im from Texas.

Ro
Review №99

Friendly people and cool looks. Definitely a must stop if in the area.

Ph
Review №100

Friendly staff!!! Welcoming but not pushy. Great selection of bikes and clothing. Very clean restrooms.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:145 N Cres Ridge, Dubuque, IA 52003, United States
  • Site:https://dubuqueharley-davidson.com/
  • Phone:+1 563-557-3735
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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