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Atlanta Luxury Motors
2520 Pleasant Hill Rd, Duluth, GA 30096, United States
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Atlanta Luxury Motors
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Br
Review №1

Louis was great to work with!! I showed up at 7:30pm to buy a suv and ended up buying a different suv. He went above and beyond to make it happen so I did not have to make a second trip (4 hrs round trip).

Ja
Review №2

My experience with ALM Gwinnett was quite good overall. The vehicle, when delivered, was exquisitely prepared and exquisitely clean. My salesperson, Louis, was most helpful and accommodating. He was and continues to be knowledgeable and responsive. My only negative comment is that the dealership was less than fully prepared for an all cash transaction, creating a small delay in documentation.

Mo
Review №3

Louis is the best person I have worked with at any dealership. He was very attentive, answered all my questions, and made my process very smooth. I will definitely recommend him to everyone I know and he will always get my business moving forward.Thank you Louis for being so easy to work with and exceeding all my expectations. Best salesman in the business hands down. Highly recommend you ask for him when you go to ALM Gwinnett.

Sa
Review №4

The service was good and all the help I received from Ali was great!! He was able to work thru many kinks to get us a great deal and get us into the truck we wanted. Good experience. Definitely recommend doing business with Ali!

Me
Review №5

Louis has been wonderful to work with! I saw the car I was pretty sure that I wanted but wanted to look at a similar car that was at a sister dealership not too far away first before making a final decision. He went out of his way to go get the car for me to look at them both side by side the next day which helped me solidify my decision. I’d recommend Louis to anyone looking for a car any day!

Ka
Review №6

I had been shopping for a while and had some not so great experiences with other dealerships. In my quest to purchase exactly what I wanted, I contacted ALM online. I received an instant response from Louis Thompson.Without any knowledge of my previous experiences, Louis knocked my expectations out of the park at the gate. Very knowledgeable and customer oriented! Wonderful transparent experience from start to finish.Louis and ALM are top notch!

wh
Review №7

Ali was awesome!!! His service was top notch and made sure I was super comfortable and that I made the best purchase decision for me. I had toMake a change in what I initially wanted, but helped to find a car more reasonable, better price, and less mileage. I highly recommend him and this location!!

Li
Review №8

We loved it so much here that we came to purchase my second car and my family’s fourth car from this dealership. Allen took his time showing us SUVs in the heat and was patient with us throughout the entire process. He even skipped his lunch to make sure we were taken care of. George also assisted us with our financing and insurance needs. He was also very informative and made our shopping experience a lot of fun. We are never disappointed coming here!

Jo
Review №9

Louis is my man. Knowledgeable helpful and not pushy. Great buying experience.

Da
Review №10

It was a pleasure working with Louis Thompson (ALM of Gwinnett). As my salesman, he was very courteous and knowledgeable of the process. His willingness to take care of the customer and ensure all my requirements were met made the car buying experience a pleasant one. I endorse and recommend Louis Thompson when you are in the market for a new or pre-owned vehicle. I witnessed his work ethic during the process and thank him for his service after the sale. I am sure anyone will appreciate his high level of service and commitment to the customer.Sincerely,Darryl Samuel, PMP

Ch
Review №11

The GREATEST experience ‼️ Ivan Juresic took EXCELLENT CARE of me! Matt in finance was amazing. There literally is no better place to shop. Thank you guys for all your help. See u soon. Will do business again. 🤗

Mi
Review №12

Purchased a car there and I cant say enough about the excellent service and friendly staff! Theres no creepy, high pressure to buy vibe and their vehicle selection is amazing. From the people who chat with you online, to the sales team...ALM is fantastic! I highly recommend you give them a chance to wow you as well. Thanks Jumichael, for making my daughters car purchase memorable!

Da
Review №13

We called ALM looking for a specific vehicle. Our car was waiting for us up front upon arrival. Louis Thompsons business card was 100% accurate: Passionate, Professional, Productive. It was a great experience working with him.

Yo
Review №14

My purchase experience with at ALM was incredible! Louis ( my salesperson) was extremely knowledgeable, exceedingly patient and made sure I got the vehicle I wanted with the terms I needed. Seriously, if you are looking to purchase a quality vehicle from a salesperson YOU CAN TRUST I strongly suggest Call “Louis” at ALM Duluth location. He was awesome!!

Ke
Review №15

My experience was amazing. Louis took care of me and genuinely helped. I’m super in love with my car and I’m tremendously grateful

Je
Review №16

Louis Thompson was a top notch salesman. He didnt try to BS us and got us into a vehicle we can afford. It was a very positive experience.

Al
Review №17

I’m a first time car buyer. I walked on the lot scared to browse cars and get declined for any vehicle I wanted. Immediately after stepping out my vehicle I was greeted by Allen. He walked me through every process and we found a vehicle. Unfortunately I couldn’t get it but the very next day Allen sent me over 20 cars and we narrowed it down to the perfect one! The greatness doesn’t stop there. For my financing George helped me out and he was great. He throughly explained every piece of paper I signed. This was an overall GREAT experience, 10/10 would recommend to ANYONE. Thank you Allen and George for the awesome first experience!

Ta
Review №18

ALM is absolutely amazing. Allen made my experience so great and stress free. He went above and beyond to get me everything I wanted in a suv. Very patient and understanding and I really appreciate it. If you are looking to buy, trade or just see options I highly recommend going to ALM Gwinnett and ask for Allen.Thank you for my suv, I absolutely love it.

Wo
Review №19

I’ve had a great experience with ALM, my parents bought a vehicle here and now I’m buying from here. The knowledge and professionalism I received from Louis Thompson was priceless! Thank You!

Tr
Review №20

I came up here to look at a 2019 Infiniti q60 and ended up buying it. Ali was great! He was never pushy or forced anything. Also, Nasim was great and had exceptional customer service. Even the tag guy Matt was great. I Highly recommend this place, because it was a great experience all around.

Ba
Review №21

Louis was the best sales rep, he went beyond the call of duty for me and made sure I was very happy with my new car!!!! Thanks Louis your the best....

my
Review №22

Lemme just say this !! I didn’t buy a car from Allen but I will be next year! My friend bought her first Benz from him and he was exceptional with service, attention to detail!! He’s a phenomenal salesman with no pressure..no aggression, and he really made us feel taken care of! If you’re coming to ALM, go to Allen! I’ll be back next year!!

Mi
Review №23

In a word LOUIS As we know we purchase from a Person not a dealership & I purchased my vehicle from Louis! He was attentive, informative & kind He worked diligently to ensure my satisfaction. He was also a counselor at times through the process . I would definitely refer & purchase from Louis again & again...Louis you have a lifetime customer. Thanks so much for being you:)

YE
Review №24

We had a great experience with Louis. He was very patient especially since our 3 year old was with us. He took this time to make the process easy and smooth. I didn’t take forever like other dealers especially with kids. He even had cookies and toys for my child to be entertained with. We will definitely be returning

st
Review №25

Great experience. Sales person Louis Thomson came out to greet me when I arrived and helped me from start to finish. Very professional and great sense of humor. Good job Louis !!

Sh
Review №26

We visited ALM looking for a vehicle for our new driver. Louis is fantastic. He is honest, straightforward and will work to get you the best vehicle for you and your needs. We will definitely refer our friends to Louis and ALM Gwinnett.

Sh
Review №27

Louis Thompson was an amazing salesman that made my car shopping experience very smooth and I walked away with the car of my dreams. Highly recommend ALM and Louis!!!

Lo
Review №28

I bought my first car from Carlos when he worked at Rick Hendrick... I was ready to trade up and gave him a call and he told me he was working here. Carlos Did it again! Got me a great ride at a great price... If you go to ALM YOU HAVE TO ASK FOR CARLOS SANTIAGO!!!

Sh
Review №29

Carlos was warm, friendly and helpful when we looked at cars on the lot. He made us feel comfortable and respected as buyers. He worked very hard to get to the price we felt comfortable with- no high pressure and totally respectful.

Ki
Review №30

Ali was very knowledgeable and helpful throughout the entire experience! He was very patient and guiding for me and my husband as we had been having not so great experiences while car shopping! Go in and ask for Ali, you won’t regret it!

St
Review №31

Louis Thompson was referred to us by a friend. Very knowledgeable and friendly salesman. Worked out a good deal today and will definitely recommend to other friends.

Na
Review №32

Very poor customer service. They barely cleaned my car left me with barely any gas and did not even give an oil change. Completely forgot to even give me my temporary tag so I had to drive back and forth. To add on they crashed my sisters truck before she could even sign the papers on it! The cars are amazing but not worth the experience.

Me
Review №33

Allen has made the experience for my husband and I an exceptional one. He is very professional and knowledgeable which made us feel comfortable in doing business with ALM. He is definitely an asset to the company and we will only work with him when shopping for a vehicle going forward.

al
Review №34

Louis was the best salesman EVER! Got my deal done and had me smiling from ear to ear. One thing is for sure energy doesn’t lie and from the time I walked in and saw the salt lamp on his desk I knew I was gonna leave a happy woman. Thanks again!

Di
Review №35

Tim Barrett made the experience for me and my husband to purchase his truck very stress FREE. He was super detailed and worked his hardest to get us exactly where we needed to be. Not one time did he doubt our wishes in this process. Thank you Tim we definitely will look/recommend your name from here on out!

Pr
Review №36

Great customer service! If you have any issues the GM Richard will take care of you! Really appreciate how customer oriented they are and willing to address and solve their customers issues or concerns.

Me
Review №37

Louis was a very friendly salesperson who despite being busy helped us buy a car. He did a great job and had a fun personality and was very knowledgeable about the car. I was just personally disappointed in the dealerships inability to budge on the price.

Ri
Review №38

Purchasing my Used vehicle was a pleasant experience, however, after the purchase all bets are off with reference to customer service. the finance officer guaranteed me 10 free oil changes, Ive called 5 days in a row and have been given 5 different conflicting stories as to how to schedule one. Ive asked to speak to the salesman who sold me the vehicle, the office manager, the service manager and the non-existent customer service manage. There is no voicemail capability for any of the 4 managers. Ive asked to have anyone in a management capacity to include me the salesman that received the commission to call me back and that has not happened.. Ive left messages with the finance officer who guaranteed me the additional oil changes as a result of the poor customer service to call me back and that has not happened. I paid off the vehicle in June of 2021 and still have not received the title as of September.. This is the worst customer survive imaginable.

C.
Review №39

2nd purchase from ALM and each has been excellent. Loius is a true professional. We identified a vehicle @ the Kennesaw Location, and Louis arranged a teip to test drive it, and 2 hours later, we were taking it home. Great Company!

ti
Review №40

HAPPY AND SATISFIED CUSTOMER😁 I drove all the way from N.C. to purchase my vehicle and it was the best decision I made. ALAN SMITH is DEFINITELY the best car sales man there!! He made me feel extra comfortable and answered all questions I asked. He was honest and told me what was best for my family. Very nice and Professional. Looking for a car ask for ALAN SMITH HE IS THE WAY TO GO!

Br
Review №41

My boy Louis showed out he made sure that I got the best deal with the best payment all with my credit having two repos on it thank you so much louis for looking out!!!!

Ma
Review №42

I can honestly say I had the best car buying experience at Atlanta luxury motors. Allen is the best! He took such good care of me and my family. Got me in and out and In a car I truly love. Thank you so much! If you’re thinking of buying a new car don’t waste your time going anywhere else stop here and see Allen.

ch
Review №43

Rapheal was awesome. Most pleasurable car buying experience ever!! He was so knowledgeable and pleasant. Can’t say enough about him and his team.

Ch
Review №44

My experience at alm was very professional an family oriented Ali, Richard and George sent us home in very nice car

Zi
Review №45

Customer service was great, we seen Carlos! Good business and great people. Will be back for sure

Em
Review №46

Carlos was excellent and made the process easy and quick. We felt so comfortable working with him we didn’t even bother talking to any other dealerships. 10/10 recommend choosing ALM Duluth.

Ka
Review №47

Ask for Darius Sullivan he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.This was the easiest dealership I have worked with. I was in and out in 2 hours. Darius was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Darius Sullivan . Thanks again Darius

Br
Review №48

Great experience and great cars. Very simple buying process. Louis Thompson was very easy to deal with.

Ch
Review №49

Satisfied customer. Our salesman Ivan is the absolute BEST! Very professional. He worked with us to find the perfect vehicle that met our needs. A smooth process from start to finish! I would recommend.

Mi
Review №50

My experience at ALM was great thanks to Diana! :) She greeted me before I even entered & made me feel so comfortable immediately. I expressed to her how much I didn’t like going to dealerships because it’s so stressful & I hate spending hours at them but she made it so quick & easy! I truly appreciated her honesty & genuine heart! Thank you soooo much Diana. The rest of the staff that I encountered were very nice as well! Amazing experience!

Ap
Review №51

Louis is the most personable, genuine, no pressure salesman that I’ve ever met! Will definitely refer friends & family to him without hesitation.

Je
Review №52

Louis T. was great! My husband and I came in having a good idea of what we wanted to purchase. He showed us what we wanted and similar options in the same range. Looking at all of the options really allowed us to feel confident about the purchase. Usually car shopping is a drawn out process-requiring buyers to be at the dealership for hours!!! Not today! We were in and out in enough time to still enjoy our Valentine’s Day! Thanks again Louis.

Pi
Review №53

Honestly there wasnt any pressure to get a car. We worked with Brad and JuMichael. They were the absolute best! Its like they read my husbands mind and gave him exactly what he was looking for. He left a happy person with his purchase.

Br
Review №54

About 7 weeks ago, I bought the perfect car for me from Josh in sales. Josh is pretty great, so it’s sad that he’s elsewhere now.Aside from the fact that the tires were so worn that the car would hydroplane from a puddle and the Map GPS SD card is misplaced, I’m very happy with my purchase of the vehicle. Oh, abs instead of just finding the screws that fit the front bumper, they drilled holes into the front bumper so they could screw in that pretty little ALM plate. Thought that was interesting.Customer service is extremely hit or miss. I’ve been trying to get an answer concerning the whereabouts of my SD card and my license plate for weeks to no avail. I’m pretty sure the service manager, Isaac, is a myth. No answering the phone no matter what day or time you call, and definitely no returned calls to multiple messages. All of the managers are unavailable all the time as well, unless of course you’re standing in their face because they won’t answer the phones even after being transferred multiple times. One of the guys that answers the phone even had the audacity to catch an attitude with me as if he paid thousands of dollars and didn’t get everything he paid for. Then he paid me dust and fed me some BS about them ordering SD cards in bulk, but the SD card for my Infiniti is specific to the VIN. Why would they bulk order SD cards for a single vehicle no longer in their possession? Find out on the next episode of Dragonball Z. Didn’t bother to get his name because this really isn’t about tearing him down. Just painting the picture clearly.Bottom line: cross your fingers that you catch everybody on a good day in a great mood to be helpful, and check your car relentlessly before you purchase. Make sure you have EVERYTHING you should have before you leave the lot. You’re buying the car as-is after all.

Ir
Review №55

Carlos was very helpful and answered any questions we had. He made the whole buying process easy and we left satisfied with our purchase.

Be
Review №56

My wife and I just bought a Maserati here, one of the most pleasant, professional and accommodating services from Raphael Ogbu; worked delingintly to get us the best deal, kept us informed throughout the process. As well as one of the best financial officer, George Figueroa, we will definitely purchase another vehicle here in the future. Excellent 👌 business

Ke
Review №57

This was perhaps one of the best customer focused experiences I’ve received in a very long time. I really was convinced that COVID-19 took away the importance of treating customers with care and respect until today. Thank you Bradley for going above and beyond with helping to make my daughter’s sweet 16 birthday present much more special. She’s will absolutely love this car!!! Additionally, Matt in finance took this experience to another level by taking the time to explore the best options to fit my budget. The free 2-year tire warranty on top of the extended warranty was icing on the cake. See, there is a such thing as having cake and eating it too! Thank you, both, for exceptional service and helping me avoid feeling processed. I will see you again for my next car purchase.

Ch
Review №58

My experience here was awesome and stress free. Allen was the one I came to see but he got Lewis to help me out. Allen and Lewis did his thing and got me in the ride I wanted. Now I got a new red Dodge Charger !! I will be a returning customer! Thanks so much!

3p
Review №59

I want to thank Ivan Matthew at Atlanta Luxury Motors and Duluth Georgia, he was very honest with me from the start, he answer all my questions, he was very patient with me, I knew I could trust him, I took the car for a test drive, after that, I purchase the vehicle. Thank u again !!! Ivan Matthew is a great asset to the company.

ha
Review №60

Raphael is super sales guy very patient and accommodating i do recommend working with him all the time thank you Raphael for making my dream come true...

ma
Review №61

Working with a Raphael was so exciting such a hard working saws guy he never give until he got me done I do recommend him.

jp
Review №62

Got what I wanted! After driving around the state and getting the run-around from various dealers I stopped at ALM. Luis greeted me and knew exactly where my car was parked on the lot...From there everything was pretty seamless. Luis quickly and effectively took care of any concerns I had with the car and/or the process. It was by far my best ‘car buying experience’ so far. I would and will absolutely recommend this place to friends and family. Thanks guys!

mi
Review №63

Ivan was on top of it! He stayed late and made sure all our questions were answered. There were no surprises during the process. I went to a few dealerships closer to where I live and once again ended up back with ALM!! 3 purchases and counting. Thanks to everyone that was apart of making it happen!

Ho
Review №64

Tim is an amazing sales man and very trust worthy he goes above and beyond to help his customers, I’ve gotten 2 cars from there so far and definitely would get more

Me
Review №65

Ivan was a great salesman on the phone and in person. Very friendly and he ensured I got the car I wanted. Would definitely buy from here again.

Pi
Review №66

I bought a car from ALM a month or two ago on the terms they would fix my damaged paint. After dropping the car off on 5 separate occasions and leaving it 2-3 days each time they finally painted it the last time. Unfortunately the paint looks terrible they left my whole car with a stucco like texture, multiple paint bubbles that are an inch in circumference that ooze paint when you push on them and multiple cracks all along the foot rail. There are multiple places the missed like a 1ftx6in spot which is bare metal on the bumper along with the whole lower part of the foot rail. It’s apparent they just tried to cover everything with a single coat of spray paint. I work with paint in my job so I can see the lack of effort in application also they did not prep causing the whole car to be covered in “fish eye”. I received the car and was told they would fix but I now get hung up on every time I call unless I use an other number although once I say my name I get put on hold and eventually hung up on. Living an hour half away I can swing by a ask. It’s unfortunate I’ve spent over a thousand dollar on rental cars thinking they were painting my car each of the 5 times I dropped it off. I’m now stuck with a 38k car with destroyed paint job thanks to ALM. I am now creating a law suit against them, it’s unfortunate it came to this but they were given every opportunity to fix what they agreed to fix in their contract. From the people I have talked to this is common from this company, me and many others do not recommend this business.

De
Review №67

I had an amazing time purchasing my vehicle from ALM. My salesman Louis was excellent and very informative. The process was a bit long but well worth it.. Thanks again ALM and Louis for the experience. Look forward and everlasting relationships.

Co
Review №68

Tim barrett best guy in the universe awesome helped me with everything I needed an we got it done thanks man

ki
Review №69

We went to ALM today looking to purchase a vehicle and was greeted right away and was assisted immediately by Louis Thompson. His level of professionalism and customer support is top notch. He walked us through the entire process. He ensured we received the best price for our purchase. We walked out happy customers!ALM is a great dealership.

Nu
Review №70

I had been looking for a new car to buy for a while. I wasnt happy with some of the other dealerships I went to for various reasons. I searched online for the kind of car I wanted and ALM Duluth had it. I was greeted by a professional young man by the name of Ivan. He has a great attitude. He was also very thorough and patient with me. There was absolutely no hassle to purchase a vehicle. I ended up driving away in a vehicle I love!! I definitely recommend ALM to anyone looking to purchase a vehicle!

Ch
Review №71

I had the pleasure to work with Ivan. By far the best car buying experience. Ivan was genuine, relational and very easy to work with. He went above and beyond with our needs and what we want in a new vehicle. Thanks Ivan for providing a top notch customer experience!

Ta
Review №72

Raphael thats awesome that we can enjoy this awesome car and clean nice to meet you and thank you for everything

Sh
Review №73

Inquire about the car I liked Subaru Forester 2108, Leaving with a smile.Stated what I need, and Mr Allen made it happenedThanks for an hassle free experience on buying my new car.

Ma
Review №74

Diana Shasta is an unprofessional salesperson who cut me off after the purchase of my vehicle. It’s been 2 months and I have not received my plate. I’ve been calling almost everyday trying to get an update but I am basically just passed around and hung up on. Diana never bothered to answer her phone until I had to waste my time and go in person to finally talk to the manager. He didn’t even have a clue where the title work was and there was no proper communication within ALM. I am the CUSTOMER and I was doing all the work trying to get an update on the information. I wouldn’t recommend this place to anyone, very unprofessional.

Mo
Review №75

Mr. Allen made my first time buying experience easy and smooth for me. I was completely scared and unaware of the process. He made sure everything went beautifully for me and I was done in under 2.5 hrs

mo
Review №76

Louis Thompson was a great salesman, I had a great experience thank you! contact him for your next purchase.

Ka
Review №77

Got a 2019 Ram 1500 yesterday. Charles was super helpful and explained everything to me in great detail. He did everything he could to get me the best possible deal. I definitely recommend this place. When you get there ask for Charles he will take good care of you.

De
Review №78

Working with Raphael was so amazing super sale guy I do recommend him highly

Mi
Review №79

Great experience with Carlos.S !!If you come here please ask for Carlos he will treat you like family and he speaks Spanish ! Thanks Carlos

Dn
Review №80

I just want to say IVAN is amazing. He was honest and was able to put up with my dads attitude. If you go to ALM work with him because you wont regret it. He also has a good sense of humor. Thanks for helping me get my first car :)

Ka
Review №81

Allen Smith was amazing, he took help me every step of the way and help the process go smoothly. I highly recommend him if you are looking for a new car.

Sh
Review №82

Louis is the GOAT!!! Super good customer service. Helped me get in a reliable vehicle the Same Day he called me to come in just to look at vehicles. Taught me a lot on finances and financial literacy. I definitely recommend coming in to ALM to find your car. 11/10 experience :))

Al
Review №83

The Gwinnett location is the worst. I bought a car back in May and still dont have a tag! Its mid August. I have called them over 20 times left messages and the corporate office and not one single phone call has been returned. County tag office will not do a 3rd extension. Something shady is going on with the title and they have likely sold us a bad car. Sales Manager and Sales Associates are not reliable. Funny how we when we purchase the car there were 5 managers available but now that I have nothing to drive I cant get not one Manager to help do they job!! Dont go to this location.Update 1 month later: went back to dealership. Manager said he had gotten all my messages but ASSUMED corporate followed up. Then when he called them they still had no tag. Issued a 3rd temp tag which as of today is now expired again and guess what!!! Still no tag and not one call from anyone...small claims court here we come. I want my down payment back, maintenance fees, new tires back!!!

Pe
Review №84

Ivan Juresic was great help. We went out and bought our daughter her first car. We told him what we where looking for what our price range was and he pointed us in the right direction. He wasn’t pushy very easy to deal with. Me and my wife highly recommended Ivan. I’m looking to buy another car in the following weeks. He’s on the hunt for what I want and I hope he finds it. I really want to give him my business. Thanks allot Ivan hope to see u soon.

Ki
Review №85

I worked with Allen Smith, he was amazing! Got me the car I’ve always wanted. Highly recommend him!

CA
Review №86

I worked with Louis, at ALM he was straight forward with no pressure. Honest and professional. Left with my two seat 2013 MB SLK 250 happy.

Ke
Review №87

After going to several dealerships, I wish I would have went to Darius first and saved myself a headache. He is a true professional, and made the car buying experience wonderful. He guided us every step of the way, was patient, and not pushy.

Ca
Review №88

Louis Thompson was very friendly he made my car buying experience both fun exciting and memorable he didn’t stop until he got me in the car that was perfect highly recommend

Jo
Review №89

If I could give zero stars I would, my other half and myself needed a newer used vehicle and we went here only because they were opened on Sundays as it was the only day we could shop for a car together, our salesman was less than Enthusiastic about helping us which he didnt have to do much because we had already checked the lot out and found the car she wanted, they couldnt find the key for it, which was a single key with NO remote as stated in the ad, so needless to say we had to wait 3 days to pick the car up so they could check it out, on Wednesday we get there and the car had been half a--ed cleaned I was less than happy, they said they had detailed the car but when I looked in the console there was a rental agreement in there and the car didnt look like it was cleaned well at all, they reported to Carfax they had preformed a service, the oil was black the air filter was plugged up three tires were low on air and one was over inflated, three valve stem caps were missing, the can of tire sealant was empty cause this car does not have a spare, the biggest problem I found was a knocking noise when steering, good thing Im a (30 year ase certified auto mechanic) the steering shaft at the top of the rack and pinion was loose !! To add insult to injury while looking over the paper work I found in smaller print a charge for $599 a customer service pack lol you never serviced it the first time, title AND tag fee $44.00 then a title processing fee $99.00 shouldnt that be included in the first fee ? So I can tell you with 100 % Certainty we will never go back for another car nor will we send anybody here for a vehicle of any kind, I hope the $700 dollars you got from us was worth losing customers and I have got a big mouth by the way and will tell complete strangers to steer clear of this place . The pics are of the day we picked the car up, if thats what they call detailed and serviced I would have to disagree fully !

Ha
Review №90

They allowed for my temporary license number to expire without getting me a permanent one and wanted me to go to the DMV to request for an extension instead of them taking that responsibility. Left several message with corporate to call me back and they never did. After they did the sale they could care less about making sure I get my license number on time.

Sh
Review №91

Louis was my sales rep. Very upbeat, accommodating, & friendly. He made sure that I explored all of my options before deciding on my final purchase. Great experience with him from beginning to end.

Gr
Review №92

Denny Pruitt was very professional, as was the rest of the staff I worked with. He followed up with me answered all of my questions made me feel confident in the purchase. The 2020 vehicle was like new inside & out. 6400 miles.very pleased with the whole experience. Thank you again Danny it was a pleasure meeting and dealing with you hope you have a nice New Years.Greg S.

Ja
Review №93

I loved my whole entire experience with Allen! I told him what I wanted and that’s exactly what I got with little to no complications. George was also extremely helpful when it came to explaining everything finance.

Tk
Review №94

Jordan was great. I was quite sure what I wanted but with Jordan was very patient and we viewed quite a few cars before I knew exactly what I wanted. Hes a awesome asset to the company. George, the finance manager was a huge help as well, overall everyone was a delight.

YC
Review №95

Go to Carlos.S if you’re coming to alm Gwinnett! Best sales professional in the state ! Literally treats and guides you like family

Bi
Review №96

Ali was very professional and did me right. Very happy with my new purchase

Ne
Review №97

I had the best experience with ALM. My sales person, Darius, was awesome from the beginning to end. I did surprise him from MS and he had no idea I was coming. However, I left in my car. I felt so welcomed and I would buy from them again.

Ma
Review №98

Louis was VERY helpful! He worked with us for over 3 hours because well I am picky. He was understandable and patient. We got a GREAT car! I will send anyone I know wanting to buy a car to Louis. He is awesome!!

an
Review №99

Alan Smith helped me get the car I wanted. He made the whole buying process fast and simple. He helped with me with things that I was missing along with lowering my payments.

De
Review №100

I had a fantastic sells person. Ivan Jurisac had my second car buying experience great. Most people seem like they just want your money or they’re only there to get what is best for them, but not this place. I never write reviews but this one was needed. Awesome job guys. I will recommend you anyone!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:2520 Pleasant Hill Rd, Duluth, GA 30096, United States
  • Site:https://almgwinnett.com/
  • Phone:+1 678-684-4444
Categories
  • Auto machine shop
  • Used car dealer
Working hours
  • Monday:12–6PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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