I love this place! The staff is tremendous. Very welcoming & they get right to it.. I definitely recommend Grease Monkey for all your car needs. Thanks guys
These guys were extremely professional. I love that they had constant communication between each other to make sure that there were no errors. Very very thorough. I recommend them to everyone.
Nice and honest people. I had zero wait and was able to drive out in 10 minutes. Highly recommended. I will swing back regularly.
Great customer service. Took great care of us with the oil change.
Great experience, Chad was extremely up front and helpful. Didnt try to upsell services and gave us a discount to have one of our lights changed out for free. The staff is pleasant, the service was fast, and the prices were fair.
The people who have serviced my car were super professional. Excellent service. I have come back to that shop on subsequent occasions because of their professionalism.
I visited on Saturday and the technicians were very courteous and professional. They definitely go the extra mile with their customers. Thank I came in for an oil change and my low tire pressure gauge was on and Jacob filled my tire without me even asking. It feels good to have an efficient and caring business in your neighborhood
I will say we have definitely found our place and I say that because my family and I are new to Georgia so we’re still figuring things out and what’s places are sincere and on the up and up, this is most definitely one of the Golden nuggets in Duluth, Georgia🥰 Thank You Danny for all of your help and amazing Customer Service you gave us!
Very professional and efficient. I got in and out on a Monday afternoon.
Chad is quick, efficient and friendly. He got me in as soon as I reached and started immediately addressing what I asked for. I have been coming here for a couple of months and had nothing but positive experiences so far.
Chad was very professional and swift with the oil change. I appreciated the extra service and pleasant attitude. He was thorough and patient with my questions. Id certainly go back!
Blake was awesome checking off all my needed fluids...this place is so clean and organized...will definately be back!
Xavier is professional and courteous. I was greeted and serviced in a timely fashion. Will highly recommend and will continue to return for the great service.
Great, fast service with attentive care. The employees are friendly and communicate well with you. You’re in & out in a timely manner and Dani was a pleasure to work with.
Very professional, great customer service and fast!! Will definitely do business with them again
Grease Monkey helped us with our Oil change and had a fast service & was helpful as soon we got there!
They were really quick and professional. It really felt like I was at a NASCAR pit stop. I came in there with little knowledge, and they took the time to explain things to me and made sure I could understand.
Nice service here😊 will come back again.
I came in with an issue and the manager was very helpful took care of the issue immediately and was very professional about it I will always come here.
Reasonably priced. Very nice technicians.
Chaad provided a great service to my car. I recommend this place 100%.
The representatives here were very pleasant and welcoming. No wait time! Thoroughly explained the details of service recommended. I will be a long time standing customer.
I was helped immediately. My mechanic did a free assessment of the car then helped me get everything fixed up. He took the time to explain and show to me what was happening with my car and frequently updated me throughout. In the end, I was given a discount for extended waiting period and I am happy with the results.
I stopped in this morning to get my brakes checked. Trey was VERY helpful and told me exactly what was going on. He also consistently gave me updates while I waited (lot of shops will just leave you sitting there for hours). I havent had much luck with mechanics here in the area but I felt 100% comfortable there. The rest of the staff were very friendly. I will definitely bring my car back for more services. Thank you!!
Just got my oil changed and emissions done all in less than an hour for an AMAZING deal!!! Trey and the rest of the crew gave me exceptional service and really know what they’re doing. Seriously check this place out for all your car needs!
Great quick and fast service. Very professional.Thanks Chad.
Trey (and his helper) were awesome! I had no-wait, they explained everything that they were going to do, and had me in-and-out in way less than an hour. This was my third time coming to this particular location over the past year, but definitely my best experience thus far! Thanks so much for the great service, Trey!
Chad, did a very good job. Will come again.
They came through clutch in a time of need on my BMW.. Good Team!!
I’m not used to receiving such amazing customer service from an oil change place. Staff is super friendly and thorough. Ashley was very knowledgeable on the services that was recommended for my car and made sure to show me the new air filter before she put it on my car. She also went over all the prices prior to my oil change which I appreciate. Highly recommend this team to trust with your car maintenance!
Great service. Friendly and courteous staff. Im coming back every time I need a change. The manager brother Trey took good care of me.
Ashley was extremely helpful over the phone and in person. Just did and amazing job with my oil change. Done quickly and professionally. Definitely will be here again.
Great experience. Felt like I took my car to a dealership! The staff is very friendly and didn’t try to talk me into buying a bunch of stuff. They educated me on some things that needed to be done to my car . Very professional with a family feel at this place. I’ll be telling my friends!
If you need a quick efficient oil change or any additional service on your car go see Trey and Ashley at Havoline Duluth. Not only did they do great work on my car they went over all recommend service via carfax and recommend service from dealership specs. Very good prices . Not only did the take care of my car they made sure i was comfortable by letting me stay in my car and treating me like a long time friend even though we just met. If there was a way to give them 10 stars i would because there service and professional attitude was well worth. I will be returning and sending anyone i can to go check Trey and his crew out.
Ashley and Trey did a great job today. Very Informative about the options that are available for my car that are due for my mileage. Very up front about issues found during the inspection and oil change.The service was quick and reasonable.
I had my emission inspection done at this location. Everyone was very nice. I had to wait a bit, but overall it was a good experience.
Customer Service was great!!! Awesome energyAnd very fast service.
By far the best service I have experienced. Came in for a oil change and was greeted quickly by a guy named Trey who was very respectful and knowledgeable. I have had a issue with a rough idle. Trey explains a service which i think was a fuel injection cleaning which he thought would help me but not to push to hard on the sale. I thought for a minute and decided to go ahead and get the service and oh how glad I Im I got it cause it fixed my issue and every way he said it would. Very honest. Thank you Trey and team
2017 Toyota Camry NEW TRANSMISSION!!!!This place is a dishonest business & they took full advantage of women that know nothing about cars. The last 2x I brought my car to this place for an oil change they kept telling me I need my transmission serviced. Once I was able to do so Trey the mechanic full serviced my transmission exactly 1 week later I was driving to Indiana with my 2 kids while climbing uphill in Nashville, Tennessee my transmission went completely out & my car started rolling backward on the highway I was able to get over in time & safe. When I called Havoline to let them know I spoke to Trey he had no concern that my children & I were stuck on the side of the road (5hrs). The next day I took my car to get a diagnostic & I was told I needed a NEW TRANSMISSION! I called Havoline to let them know & Trey never reported the issue. after a week of poor communication with corporate, they came back & denied all fault & left me to pay for a NEW TRANSMISSION! I DO NOT RECOMMEND THIS PLACE AT ALL THEY WILL RIP YOU OFF!LAWSUIT!!!!!!
The crew was very professional and were helpful. I am a “car person” and know a good deal about automotives. I have been looking for a new shop to trust with basic maintenance and based on my experience, I feel confident in using them again. Great service
I was pleasantly surprised by the service I received here. Ashley and Trey are great! They went over all the service recommendations for my new car and took the time to explain why I needed certain things done. These guys genuinely cared about what I needed to have done to my vehicle to keep it running at its best. I would highly recommend service at this place!
The guys at Havoline are very professional amazing customer service && great service!!! My oil change was quick && easy
Definitely recommend these guys. Came in for an oil change and was impressed when they thoroughly went thru my car. Noticed my belts were in really bad shape and went over some other things that needed to be done. Got me in and out with new belts in a very reasonable amount of time!!
Without a doubt the best oil change experience Ive. All the employees where very knowledgeable when it came to my car, even let me watch them work. (even tho I had no idea what I was watching lol) The best part tho is all the little extra things like checking my tires, lights, filters, fluid leaves. Im personally extremely impressed, and I love the family feel. I highly recommend this place to anyone who wants to get their car taken care of, and not get taken advantage of.
Came in for an oil change. I was shown a list of options and the couple of questions I had were answered clearly. The staff were all friendly and professional. I was kept updated on what was happening through the work and when it came up that my engine oil needed flushed they told me without trying to push me to get it done. Really kind, professional crew, Ill definitely be coming back in the future.
I thought this was just a normal oil change place but they really went thru and checked everything in my car. Even explained what was needed at what mileage. Ashley is great! Earned my repeat business!
Ashley and Alonso worked in my car today and they did a great job. They were very thorough and explained everything they were doing before they did it. I always have a good experience when I come here and my car is always happy after.
Ashley was very thorough working on mine my my daughters car. She recommended some services but didn’t force them on me and went over the price before our oil changes. Great service!
Ashley was amazing! She took time to explain everything that she did to my vehicle. She did not recommend anything that I did not need done...ask for Ashley!
Trey and Ashley were great!! Very informative and professional. Definitely my new go to for any of my auto needs!
Came in to get oil change and coolant. The service was fast and efficient and the staff was friendly and professional. I recommend this location for all of your auto service needs.
I have recently got my oil changed and a battery installed at this Havoline and I was more than impressed with the professional attitude of the young lady they have working there. She was very professional and helpful. I have always been weary off express lubes in the past honestly I have always taken my vehicles to the dealership but I will say that because of the treatment I got at this Havoline made prompt service I will for sure be coming back and saving a lot of money also.
I came in for an oil change and was pleasantly greeted by Ashley. She was kind enough to get on the phone with my husband(who handles all the car decisions) and explain to him the best oil for my recently purchased car. She went over all the services I needed and I never once felt like she was trying to outside me into buying anything or trying to sell unnecessary services. Great customer service and I would highly recommend this place.
Great service & quick oil change. Will definitely use again.
Came in for a oil change and Trey did a amazing job got my car running like a new !! Appreciate the service and will be bk!!
They were fast and professional no wait time.
Great experience, very professional and quality customer service. If you like quality service and do not like spending all day getting an oil change... I would recommend this location any day.
They were quick and efficient. They don’t try to force anything on you and will let you know before they add any extra charges. They even let me know my window wiper arm was bent and I had no clue! Will definitely make it my regular place!
Service was very quick, easy, and professional. Reliable people as well
Very quick, easy emissions test.
I received great service from this location and knowledgeable information from the service tech Mr.Tray. I receive nice customer service and will send others to this location.
Great service quick fast and good at what they do. I stood to the side to where i could see them and they could not see me. I personally watched them do everything that they were supposed to do (top fluids check tires change oil and filter .....) and more. If you need any services done to your vehicle this is the place to go i can say they are a honest group of people.
I can actually say my experience there was very interesting. The young lady Ashley was outstanding. She went above and beyond to make sure I had exactly what I needed at a fair price. Greatly appreciate good customer service. You dont find it much anymore. I will return there again.
Ashley and Lafonzo did an excellent job with my oil change. Professional, efficient, and quick turnaround time. If you live around the Duluth, Peachtree Corners area I recommend! (Don’t forget to check for online coupons!)
Trey and Ashley were great. I was greeted very quickly and cheerfully by Ashley who explained service provided with prices. They let me stay in my vehicle which is a plus for me with everything thats going on with covid. They went over my whole car and did everything they said they were going to do plus more. They took care of my vehicle like it was there own. After the oil change they went over all due service that my car needed while accessing my carfax history which i didnt know they could do without been pressured to buy like most places which i loved. I will highly recommend this place to all my friends and family and anyone in the Duluth area if you want a honest helpful place to get your car worked on to go see Trey and Ashley at Havoline xpress lube in Duluth they are awesome.
Trey and Zo were excellent! Very helpful and honest with what was going on with my vehicle! I definitely will continue to come to this location!
Lafonso is the best ! He greeted me at the door and provided good customer service !!! Then Ashley helped coordinate me on what was going on with my car and Alfonso helped with the oil change and gave me good advice on my vehicle ! I highly recommend this place ! Very satisfied 😁
Ashley and Trey are a great team. I love the family feel here. They remembered my name and the services done on my car. They don’t pressure any services. Excellent customer service!
My husband is the one that usually takes my car in for service. This time it was me and I am always apprehensive to get my car serviced Bc I know nothing about them. I pulled up and was greeted with such a bubbly, happy person that was extremely helpful and knowledgeable. She pulled me into the bay and began quickly but efficiently popping the hood, checking the fluids, air and whatever else yall do! I was impressed. The whole team was talking to each other saying things I didnt understand but you could tell there was some serious team work going on. It was cool to see the guys around her making sure everything was running smoothly. After everything was done she helped me pull my car out and then she checked me out. It was really awesome seeing a women behind the counter. Ashely you and your team did a great job, keep up the good work!
Trey is extremely helpful and professional about his job! He is extremely friendly and I would choose this place over and over!
Trey and Ashley are amazing! They take care of me each time I come to get an oil change and my tires rotated. I recently had my window motor fixed here and Trey went above and beyond to make sure that my window worked, but also that I did not have to end up paying an arm and a leg for parts and labor. Trey definitely took care of me and I trust him.
Great service fast and efficient. Very friendly representatives
Great friendly service and very fast service.
Fast and pleasant service. Reasonable price for services.D. Davis
I did not have an appointment, but the crew was able to get me in and out in less time than expected. Much appreciated!
Ashley and Alonzo helped us today with an oil change. Great service and very friendly! Will definitely be coming back to this location!
Ashely was so honest and helped me do everything I need; Demarian was so sweet and throughout the entire process made sure it was getting done efficiently; they both gave me recommendations on what I need and made me laugh so hard; they are energetic, sweet, honest, and trustworthy location! We went through my cardiac and check what has been done. I’m literally coming back forever, only place I need for all my needs! And told me when to come back
Jake and the team at havoline are true experts!! Great place for an oil change
As we arrived Ashley met us with a big simile and got us in for timely service. She and the gentlemen who worked on the car started right away and did a great job of getting the work done and having us back on our way. Its a pleasure to do business with these good people.Nick
Elissa was extremely helpful during my servicing. She recommended some great things that needed to be done to my Audi. She was so knowledgeable and I appreciate her direction. She guided me as to what needed to be done according to my mileage and I’m so grateful for her transparency! I’ll definitely be back!
They were the sweetest people ever. No doubt being ran great by this crew working super hard and making sure everyone is happy. Customer service was 10/10! Attention to detail 10/10, honest / trustworthy location 10/10. Ashley was an angels
This location was greatVery helpful and knowledgeableThey made my experience fast and easyHighly recommend this place
Very fast most definitely friendly will be returning.
Wonderful, friendly service. Went in for an oil change and got a great price.
Great staff, fast oil change. Timely manner. Had good convo with the staff, Great people. Even got my stuck dipstick out, shout out to them!
Trey was very helpful and definitely worked me in with an oil change before closing. Very professional and timely.
Had a tire blow out across the street from there store and had no tools or jack to change my tires. I came by to see if i can get some help and two gentleman wasted no time gathering all the tools needed to get the job done and had me back on the road and ten minutes on the way to work. For the simple fact they took the time out there day to take care of a non customer of theres just gained them many from me my family and friends i will now send to them. Thanks guys.
It was really nice to see a woman working here. Ashley was friendly and explained the different options to me. The service was quick and had me in and out in no time. I’ll definitely use your services again.
I went in for an oil change and needed my battery to be shimmed on the cable to make a good connection. It was causing an engine light to come on. They did everything quickly and efficiently.
Made sure I was aware of every step of the process & gave details on needed items. No pressure to get additional services, just informative. Will be back!
I never have a problem when I come in for car service. They get you in and out. They are very nice and courteous.
I always extremely happy with the service at this location! Johnathan is ALWAYS helpful, friendly and informative every time I come for an oil change or a transmission flush. I had the pleasure of meeting Demetrius at todays servicing and he was great too! I really appreciate their dedication to the customers that support Havoline. It is because of their excellent customer service that I wont go to any other location. Keep up the good work! My vehicle rides smoother because of you.
Excellent customer service and upfront detail service offerings and price.No surprises.
Ashley and Trey, are the bomb! Super professional and quick most importantly they are reliable. I’ve been coming to this location for a while now, they never disappoint.
I am very pleased with the quality of service I received. Ashley was beyond professional. She went over all recommended services and took the time to show me what she was talking about without being overly pushy. I will definitely be a return customer as long as she is there.
The greatest customer care ever!
Customer service was great. I love seeing a woman work here. I didn’t feel overwhelmed by the services they were trying to sell to me. Ashley and Trey make a great team!!!