So far, Rooms To Go has been the best furniture store we like out of all the ones we went to. They had decent selection, and price for their level of quality.
Jeff was amazing! He did not harass us or stay underfoot. He let us browse but made sure we didnt have questions. Once we found what we thought we wanted he stepped away and let us discuss details. We found a full size loft bed that will work great for our teenagers smaller room. So pleased will the entire experience!! Thanks Jeff
Didnt exactly have the furniture I wanted but had a large selection and many competent and knowledgeable employees
Cool pricing. Great customers service.
Anita was fantastic on the phone and in person. I was in and out of the store in under 10 minutes. Great price!
Same store, covid 19 practice. Still didnt find anything
Theyre...ok. I felt they have a decent amount of selections, but their prices arent anything to make you want to flock to. I passed and will look elsewhere.
We didnt buy anything but it was nice here.
It was a very effortless and quick shopping for us here. Patricia, our salesperson, was on hand for any questions we had and made the buying process easy. We have never bought furniture this quickly ever! Highly recommend this store!
Waiting for my 500.00 check still for a REFUND. STILL POSTING JERRY THE MANAGER is RUDE. AND HERE IS POST THAT WAS POSTED BY A CUSTOMER. FIX THE ATTITUDE JERRYended up on the phone with Jerry. Not only was Jerry unfriendly, he was blatantly condescending.
Great customer service! Anita although busy realized I was probably ready to get out of the store and paused her interaction with another customer to quickly complete my order. She and Michael said that the floor model should be picked up later in the week but quickly arranged for it to be delivered to me. Hank (who helps out with deliveries) was very courteous it was not a speedy delivery but he got the mattress to me and was as kind as he could be. Even wished us blessings on his way out. Overall great experience!
I played an order on April 26 in the store, it includes bed, dresser, desk, mattress and etc. My daughters birthday is April 30, thats the birthday gift for her, she is very happy to own her own room and furniture even if Rooms to Go can deliver in the beginning of June. We look forward to see the furniture and dedicate her room, unfortunately, they lost the desk, the trucker said they can deliver in two weeks, I said fine. One hour later, the customs service called me they only can deliver on July 26, I didnt accept it, it is too long to wait, the conversation is not happy. I am told the customer service manager will call me, I didnt receive their call. Today is July 22, I called their store, the sales guy, I am told the new delivery date is October 2. I cant accept it, the sales said you can cancel it and get refund. I wait for three months and would like to give my daughter a complete gift, they asked me to cancel it. Now, I am told the store manager will call me, I wait for his/her call. I will keep leaving my comment in this area until it is resolved.
The Rooms to go Kids Furniture Store is well laid out. The variety of furniture and ideas for a kids room is awesome. My sales rep was well-informed and patient as I made my decision.
So sweet and helpful. Anita helped us and she was wonderful!
Wish I could give zero stars. We are fairly new to the area. We are looking for a new bedroom set for our son so heard it should check this place out. I walked in and not 1 employee greeted me although several walked by. I also walked by 2 employees who were just sitting. One on a little couch and the other lounging on a bunk bed bottom bunk. Definitely will not be going back. Back to Havertys were the service and quality are top notch.
We had a great in store experience at rooms to go kids. Our sales person was helpful and our furniture will be delivered within the week.
What an incredible experience! Patricia was both personal and professional and made sure we got everything we needed. Ask for her and you won’t be disappointed!!!
Anita is fantastic! She not only helped us ensure a successful delivery last week of a mattress from another RTG location, but also demonstrated EXEMPLARY customer service in helping us select and purchase our big boy bedroom furniture for our 3 year old. Anita is excellent!!!
Anita was very helpful. She was not pushy as sales people usually are. She got us what we wanted/needed. She was very knowledgable. Thanks, Anita!
The furniture is still great. However, Im an expecting mother and just discovered that the delivery of a crib set DOES NOT include delivery (Due to liability issues). Assembly of furniture delivered by rooms to go, is one of the things that set it above the rest (My humble opinion).
People dont buy from stores. People buy from people. And I bought virtually everything she was selling. Im talking about Anita of course. She is awesome. Knowledgable, friendly, sincere about wanting to help, and a dozen other accolades. If I might make one recommendation it is to move Anita to the big people store at Mall of Georgia, I have been there several times but purchased nothing. I was ignored most of the time and when I addressed a salesperson they acted as if I were interrupting them. Two of them were on their cell phones. Please bring Anita to the M of G store. They need help in the worst way. Please tell her thanks and keep up the amazing work.
Ms Jeenie was very courteous and helpful to finalise my sons bedroom furniture .She was very patient and knows product well. Very nice keep it up
Jeff is a great sales person. He is very nice and help a lot.
Anita, was amazing. She helped me with everything that I needed. I would recommend to anyone.
Cute items but not that many items in such a large place. Not pushy but they do ask many times if you are doing ok. I am the type who likes to look and ask for help when needed or when ready to purchase. That is why I am shopping online for our new house.
Too many bunk beds, not enough single beds not everyone wants bunks
Love this location...friendly and helpful staff. We always enjoy our visit with the kids here. I highly recommend this location for ideas and choices for kids rooms.
Knew what we wanted when we got there. The associate was very helpful and knew her products. Nice showroom for childrens furniture. Overpriced in my opinion but for the selection it can be worth it.
Patricia was awesome! She went above and beyond, spending as much time needed to show us every option.
I left my phone here (by mistake) and after about 30 minutes I returned and they remembered me and gave it back! That is great customer service!
Great place to buy furniture for kids.... we love it even more because its a seperate outlet and not a part of a regular RTG outlet.
Beth was great....she helped my daughter and I find the perfect bedroom set. She was pleasant and professional.
Anita was very attentive to our needs. Thanks for your help!
Great fast and Courteous service. Patricia was great!
Very friendly and not overly pushy to purchase. Please be aware that they keep nothing there on-site and you will have to go out to Suwanee to pick anything up. Very pleasant experience!!
Sales associate Jeannine Rhine was very helpful. Didnt feel pressured to buy at all. Would be nice to see discounts available.
Great customer service by Anita, not very many selections for kids beds, but good quality.
Their prices are too high for the poor quality of furniture they are selling. Its all IKEA quality, at Thomasville prices. My friends have bought here, and always regretted it. I tried looking for kid furniture, left very disappointed.
They have alot of selections and if they dont carry it then they will make sure they get what you are looking for. Keep up the great job!!
Excellent costumer service!!Thank You Patricia/Trish for the wonderful service!!
Nice clean and helpful people. Prices are high though. May need to repaint the walls.
Amazing experience. Never felt pressured!
Posted prices are not actual prices. In some cases, if youd like the same color as the display where the price is posted, youll need to pay additionally. Delivery could not make their initial 4 hour window, then rescheduled for several hours later, only to arrive nearly 3 hours after that. Refunds will take 5 to 7 days to process.
Staff was knowledgeable, but more importantly......the staff was not pushy. they would greet you at the door and once you indicate you are just browsing around, they back off and do their own thing until you need assistance.
With all the options for furniture, they messed up our order 3 times and offered us no corrective solutions. We were basically told “sorry but not gonna do anything to resolve the issues”. Customer service is abysmal from them.
You can never go wrong here when shopping for kids furniture
Good prices. The sales women was not friendly at all.
Its a nice place for get the sofa.
A1 service everyone is great there no 🧢
Nice store. A little bit expensive though
Very expensive and not a good selection...at least we couldnt find what we were looking for. Also the staff are on you as soon as you walk in the door. I personally dont like that.
Store manager was very helpful
Great service
Salesperson wasnt very knowledgeable
Great costumer service!
Never have what I want
Poor Selection for new borns
Good beds
A little expensive!
Cute