I had been looking for a specific vehicle, and found it here. My advisor William Lopez was so great. He was constantly in touch with me, answered ALL my questions when I had them, explained pricing and options very clearly, and helped me get my vehicle even though it took almost a week for me to make it down there from Knoxville, TN. He greeted me after a 3.5 hr drive and got things going right away. Even helped me move my things from my trade in into my new vehicle, and set up my phone to the truck.Great service, great personality, and let me also mention the finance guy, quick and effective..I certainly recommend this guys and the dealership.

Love my 4Runner and very happy with Gabriel. He helped me find exactly what I was looking for. He takes great care of his clients. The rest of the guys that helped us are wonderful too. Will definitely recommend them time and time again

Mr. Mike Jones and his crew at Gwinnett Place Nissan did an excellent job serving my Nissan Titan. Their service can only be described as Five Star. While my vehicle was being repaired from start to finish I was being informed of the work which was being performed. As promised I received a call that the repair had been completed, and today I picked up my vehicle. The only thing I have to say is job well done. Thank you.

We have never been treated better at a car lot. I recommend asking for Taylor. He was great! The whole crew we worked with did a great job at getting us into a new car. We appreciate them all!

A big thank you to the salesman Alex for getting me into my brand new Nissan! I am absolutely loving my new car! Thank you for the hospitality, and for making this difficult decision an easy one! 5/5 recommend this location and Alex to a new time buyer!

I wish I could give this dealership zero stars. That should be an option.Im having an issue with my car not turning on. I have to jump start it every time. I took it to 2 places before Nissan. BOTH said it was my alternator. I have a warranty so decideded to take the car to Nissan dealership shop. I called to schedule an appointment the repre made it a point that there would be $140 diagnosis fee and chances are the warranty wont cover it.A little history on my car. Im second owner that just had a tune up, I get oil changes routinely as recommend and battery was replace less than a year agoI dropped the car off and was again reminded that its a chance the warranty not going to cover the 140But why should I worry its the alternator, right?No of course not. Its everything BUT. Oil leaks, battery replacement, belts and at the very bottom sub total 140All the routine oil changes and tune up Nissan dealership the only one that found all these issues with my car????I dont know much about cars but I can spot top or bottom oil leak.I am anger at this point so after picking up my car I stopped to get my battery rechecked. Battery in excellent condition.I have to be to work at 12:00 a.m. I had to jump start my car to get to and from work but everyone at that dealership home sleeping peacefully with no worries they screwed me overI dont know what machine theyre using at that dealership but the pictures below show that my battery is good

Great customer service! Fast service too! Took care of my recall repair on my vehicle in a timely manner. 💯

My experience at Gwinnett place nissan was fantastic! Thanks to salesman Alex T, he listened to my exact wants and needs and made it smoother than i ever could of imagined. If your Hesitant go see Alex T you wont regret it!!

Alexander Haynes sold us our 2018 Nissan Murano Platinum today at Gwinnett Place Nissan and we love it. Thank you to Scott for all your help in our purchase today too. GREAT service, friendly and helpful staff.

Taylor G. Is THE MAN!! He is a wonderful salesman and person! Genuine and knowledgeable! An absolute GEM! I purchased a 2021 Rogue Sport on yesterday. Most salesmen won’t take he time to put in the work and compassion that Taylor did for me! Y’all have to check him out for your next car purchase! He is absolutely amazing at what he does in and out! No disappointments At All!! Love Love Love Taylor G🤩!!!!

My experience at Gwinnett Place Nissan was one Ill always remember. Marlo Taylor is an awesome salesman to work with and his customer service was top-notch. His professionalism and superior service was everything and more. Marlo guided me through the entire process from start to finish. He knew about all the cars on the lot and helped me to make to choose a car that would fit my wants and needs. He really exceeded my expectations. He was so patient answering my questions and getting me the payments I wanted. Although I came to the dealership expecting to haggle with the cost and payments, Marlo never pushed me or rushed me to make a decision and for that Im grateful. If youre in need or wanting to make a purchase ask for Marlo Taylor, hes the best at Gwinnett Place.

Service is always great. Dennis is amazing. Always attentive and friendly.

Alex T and Taylor were so awesome! They are so professional and knowledgeable! Alex understood my likes and wants and Taylor even helped me transfer all of the stuff from my car to the new one plus, set up my phone. Im so happy I made the decision to buy my car from Gwinnett Nissan! I had a great buying experience, also, I love my new car!!!

Taylor G was AWESOME! His customer service was impeccable. I was pressed for time and he had my paperwork ready to go when I walked through the door. He had my new Rogue detailed and even made me a personal video of my new car and sent it to me. I HIGHLY recommend Taylor G.

I actually had a team working on my behalf. Alejandro, Marlo, and Austin understood my needs and went beyond my expectations to get me in a car and to make sure I was satisfied and well pleased. I thank them all the help they gave me.

On the 25th of October I started the online process to purchase this vehicle from this dealership A 2019 Toyota Avalon with 55,000 miles with a small dent in the rear trunk lid. added my pic for my trade and did my credit app online locking in a price of 32,997 after being reached out to by a internet sales manger I noticed that the pricing online started to change because I had added this to my favorites to see movement of this vehicle and the price was changed to 38,219 so when I was called my a salesman I asked to see the work sheet of my financing and it had 38,000 on it. I told him no that’s not right told him at 11am the car was 32,000 and I had a email confirming this price! He then stated due to market value pricing changes daily.I informed my price lock was of the same DAY!!! After 5 hours of back and forth it was now 7pm and communication had stop from the salesmen who’s name is Mr.Marlo this morning I reached out to him and asked for a update and was informed it was sold for 35,000 which was the listing price.clearly thru our text and the screenshoots 35,000 was never a given price ! This dealer is so unprofessional and as u can see in the pictures they are price gouging to meet there on needs and clearly are not there for the customers but only to get all they can take from them!

I only gave two stars because the receptionist was sweet!!!I was interested in trading in my car and buying a new one at this lot. After dealing with their pushy employees, I decided to not return. I do not like to deal with the stereotypical car salesman. You know, the one that makes you leave the establishment feeling like you got scammed in a way. There was nothing about the person I worked with that seemed genuine. And I’ve worked with A LOT of car salesmen including one whose my brother.I felt pressured and cornered to make a decision right then and there even after telling him multiple times I wanted to wait until I was with partner who knows much more about cars. I think they tried to take advantage of the fact that I don’t know much about cars and was by myself.I understand it’s a business but please make your customers feel comfortable.

Price was an very easy service man. And the staff is very welcoming and nice. I love Gwinnett Nissan!

Great customer service. Taylor was so knowledgeable and patient with us. He stayed late to make sure everything went smoothly and even took time after paperwork was done to set up my new car and give me a run down of how to work things.

I had a great experience and great service from Taylor Grzegorzewski. He was very helpful sales man and was able to process everything fast and very smooth. Highly recommend him if you visit this dealership.

I always take my car to the dealership, great service experience since I’ve had my car 3 years and counting. Its a great help when you know exactly what you’ll need serviced because they give you the next recommendations on paper, clean restrooms and a snack basket!

Me and my wife been first time buyers Taylor helped us out a lot we are more then thankful that he helped us and to buy at Gwinnett place Nissan. We are really enjoying our car thank you Taylor

Professionalism was great! Just wondering if more detail could be placed on breakdown of what a tune-up really entails. I love Nissan, and the teams that keep us rolling properly!!

It was really meant to Be! Shout out to Marlo! He definitely did his thing with coming through with meeting the expectations of what I wanted! Toyota lost me as a customer cause the customer service was awful. Nissan really came through and I’m so happy with my car.

Navi Khan was an exceptional service rep. He was very knowledgeable about the service and provided me options to get my LED Fog lights installed. I will defiently be requesting Navi service on the next service.

The technician Brittany made my experience best. The Shuttle driver was also a pleasant experience with his professionalism and conversation. Kimberly did a very good job with her assistance as well. But by far Brittany my technician is extremely knowledgeable, very kind, and explains the mechanics of the car to me in a way that I understand and is personable. I will be returning to Gwinnett Place, Nissan because of my experience with her and will be asking for her by name, thank you.

Marlo Taylor is the man! I was ready to move into a new vehicle and he made the process of turning in the lease on my Nissan Leaf a breeze! He is very personable and was great with following up on me to get the car turned in. His customer service skills are excellent bar none.

Thank you so much Mr. Micheal Jones. You made my day and I appreciate your hard work and concern for your customers.

My car was taken promptly at my appointment time. There was a relatively short wait for the oil change, tire rotation and general inspection.I feel relieved to find someone to take such good care of my vehicle.

OMG! I have the new car fever do I stopped by Gwinnett Place Nissan. I me Miriam (Product Salesperson) and Andy Yusuf (Manager), I believe. They were very friendly and professional and I love the 2021 Nissan Altima. It is a must have at least by my birthday in March 2021.

I worked with Marlo Taylor who made the whole experience SO easy and simple for me! I have been there twice to do business and will only buy from him moving forward! The most friendly, professional and skilled automotive sales executive I have worked with! Thank you, Marlo and Gwinnett Place Nissan!

Taylor and Austin made this experience possible. We appreciate the time and genuine care that we were shown. Please ask for Taylor, he will make sure that you are treated like family. Truly Home of the Nice Guys! Thank you Taylor and Austin!

Toni took great care of me and my car while in service. Highly recommended.

Great overall experience. As a Nissan customer for many years from a different dealership and state. Taylor and the team were able to assist me in getting a new car to meet all my needs, worked well with my children around, and my crazy schedule. As someone who has owned/leased a dozen vehicles in my lifetime, I prefer to maintain the same dealer. Relocating to a new state I found my new lifetime dealer. Highly recommend Gwinnet Place Nissan!

Mr. Jones is awesome and still honored my coupons despite them being a few days expired.

Ask for Taylor! He was extremely easy to work with and very passionate about getting us the best deal on the best car for me! Hands down the most upfront dealership/ salesman in the area in regard to costs and getting you what you need, not forcing you into something more expensive - like other dealerships I worked with the same day! 10/10 would buy a car from him again. (He even shipped me back a CD I forgot in my trade in - oops!)

I took my car there for my 100.000 miles and I was told 2hrs but it took 5hrs. After paying $500 as I drove off the engine light came on. I have never had it come on. I called right the way and brought back the next day I had to go work. After 3 hrs, I was told that they needed more time to work on it. Basically, it took 3 days to fix their mistake. I you have time waste and keep going back and forth with them....then good luck! I have better things to do!

Terrible customer service from this guy.This day I arrived earlier for my appointment to change the oil in my vehicle and he inappropriately told me that I had to wait an hour and a half until he vacated because I was very busy since he had my appointment assigned.The person next to me ended up taking care of me and it was not enough and he had the audacity to say sarcastically good for youA total lack of professionalism and customer service. Comp people of this type should not work directly with the client, he is inept.

I came here to get batteries replaced for 2 of my key fobs and was denied after I stated I had key fob warranty I purchased at another nissan dealership. The gentlemen in the parts department told me to find proof that I had a key fob warranty for batteries that cost $1-$2z I’m extremely disappointed in this level of service after spending thousands of dollars here to get my car serviced. Won’t be coming back here again.

I had been looking for a vehicle for a long time and wound up at Gwinnett Place Nissan. My salesman was, Marlo Taylor. He was a pleasure to work with and answered all of my questions. I will recommend this dealership and Marlo to everyone I know.

The gentleman that helped me was very patient and pleasant with me. The waiting room was clean and comfortable. Sad that both the Versa Hatchback and Juke have both been discontinued.Oddly enough, it is always relaxing to sit, read my paper and drink coffee while my car is in good hands.

Ask for Taylor!!! He is hands down one of the best!!! In a world where mediocre customer service is the norm, Taylor goes out of his way for his customers. I hope Nissan knows what they have in him, they should promote him to finance mgr, which was the only glitch in the entire process. Im positive he could do a better job

Great place, highly recommend! Marlo helped make the process so easy and I love my car!!

We went to Gwinnett Place Nissan two times and finally bought a Sentra SV sedan. The gentleman Gabriel Graterol helped me a lot look for the right car for us and was very patient for answering all of our questions. We highly recommend him for the excellent service.

Let me start by saying Rudy Knox the best sale man I have ever met. Wonderful experience !!!!I did a trade in. Let me tell you at first I thought it wasn’t possible at first due to my situation Rudy did his very best to make it happen :) I now have a 2021 rogue .I’m so happy and in love with my new car. Definitely a wonderful man and loved that he listen to all my concerns and actually got a lower rate and stayed within my price range. 🤩 The very best !!!!

Mike is a very courteous and experienced service provider. He goes the extra mile.

Mr. Gil is a scholar, he knows about good customer service. Good communicator and knows cars. Hard to find good service advisors, Gil will definitely will service you the best way possible.

The service we received today at Gwinnett Place Nissan was excellent! We purchased a 2018 Nissan Murano Platinum. Our sales person, Alexander Haynes, did an awesome job! He got us exactly what we wanted and what we were looking for. If you’re looking for a pleasant, no sales pressure car buying experience, whether you’re buying a new or used vehicle, give Alexander Haynes at Gwinnett Place Nissan a call. We were very satisfied with our purchase and level of service there. - Pete Alexander - Covington, Georgia 😎

Went and bought a Nissan Armada it was a good experience from start to finish got there 30 minutes before closing last night and the sales staff was still very pleasant got to see the car the last one of its kind on the lot and bought it and finalized the deal in the morning

Gwinnett Place Nissan Service Center always goes above and beyond for the Nissans that we own. They are professional, friendly, and extremely efficient. They never hesitate to answer our many questions, and have always provided excellent service for our vehicles.

We went and test drove a vehicle and explicitly requested our credit only be run through Capital One Bank. Two days later our credit report showed 3 additional credit hits besides Capital One. We reached out to the finance manager Austin and never heard back. I emailed Austin as well requesting a resolution and never heard back. I spoke with the salesman Marlo and requested help and was told hed reach out after speaking with the finance team and never heard back. We did a pre approval with Capital One to prevent our credit from being affected more than necessary only to have this dealership in bad faith run our credit through 3 other banks. This is the type of experience that makes people not trust dealerships. Im in insurance sales and understand the uphill battle there is to ensure people that not everyone in your industry is untrustworthy and its this type of experience that is infuriating and will keep us from ever using/recommending this dealership. Additionally, when we went to the dealership we had seen the car we were interested in online, of course, and when we told the sale rep we were interested in numbers the price he started with was $3,000 more than the price listed online ( not to mention all of the add ons they attempted to sell ). I guess we shouldve left right then but we were seriously interested in this specific vehicle.

I had a service appt at GPN for front brakes. The service advisor input rear brakes and corrected the mistake to front brakes. Needless to say, the technician installed rear brakes. I had no idea until I was driving off the lot and did not notice a difference. I called the service advisor back and he said they did in fact install rear brakes instead of front brakes. Well, I went back to the dealership and they installed the correct brakes no charge to me.I felt bad because not only did I get rear brakes at cost, but front brakes at no cost Maybe God wanted to bless me. Because of the eagerness to correct the mistake I rated GPN five stars and will continue to be loyal to the dealership and brand.

Al was my point of contact and he made my experience exceptional. Everyone was nice but I dont know everyones name. There is a saying showroom clean and your service center and waiting area and work stations and area where cars are repairedAnd where you drive in were textbook showroom clean. I really enjoyed the coffee too and the space to be able to socially distance while I waited for my car. My mom has always serviced her car with you and now that I own her car I have been for oil change and repairs twice, I can see why she came there loyally. Al was veryHonest and trustworthy and communicated with from beginning to walking me to my car. The highlight surprise was a coupon was applied to myOil change and I didnt have a Bill to pay. When Al walked me out to my showroom clean car, I felt so cared for like I was special or something which I know I am not but I felt like Jehovah looked out for me today through my experience there with everyone and especially Al. I want to commend the lady that was cleaning the dealership so thorough and must of emptied the waste basket 4 times in the 4 hours I was there and she wasnt wasteful either she was very pleasant and humble and cared about her work like it was her home. Everyone there even the guy at the desk in waiting area was attentive to me with the coffee machine and spoke to me so kindly. May you please always reward your people for being honest and not recommending unnecessary work and you will continue to stand out as exceptional in a dishonest society in myMind and I will be able to recommend you. Thanks for the great and unexpected experience today.

Taylor Grzegorzewski is the best person I have ever met in a car dealership center. He actually takes care of the customer and their needs. We purchased a used Honda Accord in January 2021, and he made sure that we are getting the best deal while keeping his managers happy. Overall, it was a great purchase and experience from Taylor and Gwinnett Place Nissan. I would recommend anyone looking for a car at this location; pls contact this guy first!!!

Great place to get all your Nissan parts, very knowledgeable people in and out in 10min, amazing

Toni is the best Ive seen out if the three nearest dealerships. She is always on target and never have had a issue. She deserves a promotion as she represents Nissan very well.

My salesperson, Taylor, definitely surpassed my expectations. He was efficient, knowledgeable, hardworking and patient. He kept us updated and informed through the entire process and really worked with us to get us what we wanted. He made sure we were happy with our purchase and overall the best salesperson I encountered. He also made sure we drove away with a full tank of gas, which shows me he goes well beyond to keep the customer happy. I soooo appreciate that!

On 7-18-21, I visited Gwinnett Place Nissan where Id purchased my 2020 Rogue. I needed a wheel lock as at my last tire rotation, the lock had inadvertently not been returned. The service dept was closed on Sun. Id driven 45 miles to get there, so wanted to get it back without having to come back. The used car manager was on duty. He graciously agreed to see if he could help and searched through all the wheel locks to get one that would fit mine. This great team work, as he had nothing to do with the service dept; but it is also wonderful customer service. Gwinnett Place Nissan takes care of their customers years after the sale. Thanks!!

I would like to take this time to share my exceptional experience with Gwinnett Nissan. My service provider Kimberly from day one of assisting me has been nothing short but amazing and everything she’s done for me in these last few weeks. Her communication skills her follow up her dedication to making sure that her customers me it’s taken care of just Wows me. I can tell that she cares about what she does she loves her job but more importantly she cares about her customers. Today I left Gwinnett Nissan with a smile on my face knowing that Mrs. Kimberly took such good care of me and that I was in good hands. In the future I would definitely bring my car back to Gwinnett Nissan for service if you need it I also add that in the future when it’s time to purchase my new car I would definitely be paying Gwinnett Nissan a visit. Lastly if you or anyone in the Atlanta area are looking for service that what I see the expectation I highly recommend you to pay Gwinnett Nissan a visit and tell them that Nathaniel sent you💯💯💯💯💯💯❤️❤️❤️❤️❤️

Got us in and out real quick. was very professional and helped us find exactly what we were looking for and got us in our dream car!

THEY WILL LIE AND SAY THEY FOUND NO ISSUE WITH YOUR CAR IF IT IS A REPAIR THEY DO NOT WANT TO DO!!!!!!! VERY UNPROFESSIONAL!!I had a leak in my tailgate and was informed they’d need to run it through the car wash to find the leak. They claimed they ran in through a few times and couldn’t find a leak… upon picking up my car I noticed the car was still dusty and dirty; it was clear no water had touched the car. They had not even checked for the leak and lied to me about it. I will never come back here for service nor will I buy a car because you can’t trust they fix the cars before sale!SHOUTOUT TO CLASSIC COLLISION IN NORCROSS WHO ACTUALLY TESTED IT AND FOUND THE LEAK WITHIN 10 MINS AND WILL REPAIR IT!

My most recent experience was very pleasant. I arrived late in the afternoon/evening and the care shown by Ruby Soto was amazing. She was detailed oriented and people guided. Ruby made sure my daughter and myself were comfortable and communicated through each step of the process. Very clean and inviting environment.

My experience here was awesome! I EVEN BOUGHT NEW TIRED FROM THERE!!! I LOVW YIU GUYSSS

Ask for Taylor! I bought the car of my dreams today and he and the entire team were amazing. So unbelievably happy with the entire experience! Thank you so much!

Ask for Taylor! Great customer service. Great personality! Here to answer all questions you may have.

The people who I interacted with gave me a pleasant experience. Especially the technician, she sat in the car with me and explained what was wrong with the car through easy to understand analogies so I can better understand my Nissan.

The purchasing process was quick and easy. Marlow was very responsive and understanding. This is my second purchase with this location, I look forward to future business with you.

No thank you!My wife said yes, please to several upsell services - but more importantly no thank you to several other upsell services & was charged at the counter for those she declined. She rebuked the charges, but was told but you needed it. This is after several conversations.I called the following day to discuss & the person on the other end of the line after answering with hello, not identifying themselves or the business I called, ended the conversation with a comment that they werent going round and round with me about what happened & that their manager would call the following Monday. Predictably, that person never called. I didnt bother following up because we, of course, we would never do business with these folks again.

My car was a total loss after my accident. When I went to Gwinnett Place Nissan, I was not expecting to get into a brand new car off the showroom floor but Taylor Gski. made it possible. He told me I can get u in a car and he is definitely a man of his word. I am forever grateful. Austin Finance director u rock! Go see Taylor Gski he wont let u down❤❤❤

Toni took good care of me, getting me started quickly and immediately catching an issue with my brake fluid, (before I left after drop off) which is extra important as I will be driving out of state soon.

Awesome vehicle maintenance service experience always! Great customer service by Navi! Highly recommended!

Mike was my service representative today. He was awesome. I received updated statutes on my vehicle throughout my wait. I visited for an oil change. I waited for one hour. Also, I received a complimentary car wash and vacuum. This facility is great!! I highly recommend.

The service was excellent and the work was completed on time and well.

Great service ftom michael. First time at Nisson in Georgia. Better service then when I lived in FLORIDA. Also william the driver who picked me bsck up was grest. Safe driver. All very professional

Bought a Nissan altima Sr about 8 months ago and the headlight low beam went out.I scheduled a appointment and was quoted 126.00 to have it replaced now Im told it he bulb cant be replaced its got to be the whole assembly which is 1200.00 I think this is completely ridiculous.

The rudest and slimmest group of people I have ever had to deal with in whether from trying to purchase the car twice from here or at any time trying to get some respectful service.

Navi Khan was excellent as a service specialist and provided me with constant updates and let me know immediately when the vehicle was ready for pickup.

Customer service provided by Pryce was not good. Some of services rendered were not what I asked for. When checking out the service guy AL was not helpful and did not go over my itemized summary report and did not answer questions I had about services provided. I was told to just enter my card in the card reader without explanation of services.

Requested a look at my headlights on my 2018 Armada. I had been told by another dealer there was nothing they could do. I had stopped driving at night because of the headlights. I could only see if I had on high beams and that’s not fair to the oncoming traffic. Well I had a chance to use me vehicle last night and test the headlights. NO PROBLEM as they fixed them. Thanks Gwinnett Nissan!

Updated 9-18-19Alex and Chris are a force to be reckoned with! not only do they take responsibility for the salesman actions, their apology was heartfelt and genuine. I most definitely WILL continue being a valued customer at such a prestigious and newsworthy dealership!! they went above and beyond ALL my expectations. I feel much better about my overall experience because my time with them made Melvins actions look ridiculous and unacceptable and HE will be penalized for his actions after further investigation by Alex. I am so proud of Gwinnett Place and their swift call to action!! Thanks again 💪💪💪💪💪💪💪💪🤗

This review is for the service department. I believe more people should know. Took in my boyfriends car for the ac to be repaired and we had a smart autocare warranty. All seemed fine until someone removed a part and it broke. They claimed it was due to corrosion and when we look at the pictures, we see no signs of corrosion. Not sure what theyre trying to claim but they say the warranty does not cover corrosion. I am upset that they are trying to charge us for what seems to be a mistake made on their end and now we are forced to either repair it or take it back in a condition where it will not work correctly because of their repairs. It is not a cheap fix either, the quote started around $2000 but then went up to $5000. I am upset that the price keeps changing and going up. I never had this problem at my kia dealership or any other mechanic I have used. It was always one quote and done. I am a reasonable person, I understand that mistakes happen, but everything that has happened with this repair has been awful. I would at least like to take the car back in the condition it was brought in as. This review will change if I get any better news, but it stands as is for now. EDIT: It looks like the shop is taking some responsibility since they are offering to get someone to weld the broken piece back on. I will update once the repairs have been completed with final review.

I like to go after closing and just drive around for the next cars I like stop got out look at them....

Calvin was so great to work with. Being that this is one of the few dealerships open on Sunday, GPN is open and I was able to communicate easily back and forth with Calvin and his team via text, call, and email. His patience with me and understanding of my budget we great and even before going in to sign my papers, I had my deal in writing and was not surprised or overwhelmed by anything when I went to the dealership. He was respectful, excited, and made me feel comfortable. His finance manager was also very helpful and just as much of a joy to work with. I am very happy with the service and help I received in the process.

I had a great time at Gwinnett Place NISSAN. The building is very COVID friendly. The staff was spaced apart as well as all wearing masks. The building was also very clean.Booking the appointment was a great experience, these was very convenient openings. The service rep was great, very professional. The communication was great between the Rep and myself, he comminuted pricing and the service process as well as options so I could make a decision. My car was completed in a timely manner as promised. There were no scheduling delays. I was very pleased. Thank you.

Surprisingly I was able to get an appointment the she morning I called. Arrived with no wait to be seen. They quickly diagnosed the issue. Toni is excellent.

Hi is there anyone here that has experienced the fresh start program if so can you share your experience please?

I went to Takeem to get the Nissan kicks the process was fast and easy I was finished in less than 6 hours. His customer service was completely fantastic and he was as thorough as possible there were no questions to be asked at the end of the process. We test drove the car together he explained all the features as we drove the car. He showed me all the features and extra accessories. He even set my Nissan app account up and scheduled my first oil change. Last but not least he through in the best warranty I could have and 2 extra key chains with my keys.

William Rue is the man ! Everyone over there takes care of everything in timely matter . Dropped my car off for many things and they had me back on the road in 1 hour . Great service !

Mike was my service advisor and was super helpful and knowledgeable! I went in for what I suspected as a front suspension issue on my Nissan Rogue. The service guys were quick to diagnose the issue and get the repair done. I was thoroughly impressed with Gwinnett Place Nissans service and will be going back for future maintenance and repairs!

I went to fix an electrical issue in my nissan murano. They didnt fix it plus they broke the car key but they didnt take the responsability for that. So at the end they got what they wanted their profit and I got nothing plus a broken key. You judge.

The entire team at Gwinnett Place Nissan is excellent! Scott sold me my car six month ago! I got a great deal and he has kept in touch to make sure everything still works well on the vehicle. Most dealerships just sell you a car and you never hear from them again. The service dept is awesome! I have not yet had to wait more than 40 minutes to have my car detailed. My rep Michael is so sweet and thorough. The service prices are great. I always recommend people to this dealership! Thank you Scott, Yusuf and Michael. You guys are what great customer services looks like! Happy New Year!

Not very happy. Dissatisfied with the tires I just bought. This van drives terrible. Never has this van driven liken this before and I’ve had it for over a year.

Met My Expectations, probably sounds like you left something on the table or couldve done better. Ive been in the automotive for over 20 years, so it takes a lot to surpass my expectations. As usual, Mike did an awesome job of getting me scheduled, getting me taken care of, and back on the road quickly. He makes service visits a breeze and painless. Thank you Mike!

I gave this dealership a poor rating due to the customer service experience. The sales rep Mario wouldnt negotiate on the price at all. The sales manager didnt greet us on our way out or try to come over and work out a good deal while we were still there. I can only assume because me and my wife were Black they assumed we had bad credit and felt like we were not worth their time. Especially, when they tried to run a credit check before we even agreed on a price. Me and my wife both have over a 700 credit score. We ended up going to another dealership and purchased a vehicle there. Hopefully this will help other Black couples that visit this dealership have a better customer service experience.

They worked with me to find exactly what I was looking for. It was a special order, but the production date was moved up, so it arrived much sooner than expected. They still have it, getting outfitted with tool bins, side window and trailer brake control. I cant wait to actually get it, load it up with tools and go to work. So far Im very pleased.

I had a wonderful experience picking out a car with Edgar! I knew what vehicle I wanted, and he never asked me to look at another or push me out of my price range. He was very friendly and sweet too! I also enjoyed that he was personal instead of just strictly business.He showed me his art and we talked about music as we waited on the finance office to finalize everything. I’d definitely recommend this dealership!

My salesperson Marlo was fabulous. I see why he was employee/salesperson of the month. He was very knowledgeable and a people person. He walked me through everything and gave me his card for any additional questions that I may have.

Navi khan provided Excellent service.

Quick, easy, and painless. Will and Price got me right in and kept me informed while my car was being serviced. It was great to catch up with Scott Taylor whom sold me the car earlier this year. Scott was kind enough to direct me to the great guest workspace so I was productive while I waited. Thanks to all for a pleasant experience.

Tony in the service department is always very helpful and always provides me with excellent customer service. Gwinnett Place Nissan always makes sure I’m taken care of!