Ordered food online for pick-up. What a breeze. All I had to do was park and call to let them know what number spot I was parked in. They brought my order out quickly and everything was correct.
I went to the Duluth Walmart to return an HDMI cable that wasnt needed, Miss Desiree who happened to be the customer care representative was absolutely courteous and pleasant; she treated me with respect, just as shed done with the previous customers that were ahead of me. Although I normally shop at the Walmarts that are close to my residence (Dacula), I was very happy at this Duluth location. The place was very clean, smelled fresh and the lighting was great. Theres a young lady at the Self check line; my apologies for not remembering her name; she was very dedicated, beyond courteous and she wore a smile as she gave directions to all of us, who were checking out. Excellent job Duluth Walmart! Keep up the good work. I really, truly felt great shopping at your establishment today.
Worst experience of my life. We came in to do wic and the staff refused to put through baby food that strictly said wic beside it on the shelf. Wic just updated there list for 2021 it not our fault they don’t update there system like there supposed to. I wish I could give them 0 star rating. The team lead and manager are extremely rude and don’t know at all how to to do there job. I have been standing at the front of the store for 20 minutes and they finally decided to to there job. Walmart needs new management. This manager/ team lead Ashley is extremely inexperienced with wic and doesn’t know how to do her job. They even got the wrong brand they grabbed Gerber not beach-nut and 35 minutes later still waiting. Yashary is a cashier and is extremely rude and disrespectful avoid her at all cost she’s in a yellow vest she also does front end.
I walked into this morning and greeted the door greeter with good morning and she mumbled under her breath aint nobody want to say good morning to you so I can see why such a pleasant person was chosen to work as a door greeter. I will not be returning to this Walmart again. I used to run loss prevention at a store in California and I know firsthand that there is extensive customer service training that associates undergo. This is just poor management plain and simple. I dont like dealing with rude people either, heres the thing you are paid to do it.
Ive been coming to this Walmart for years and never had a bad experience here. The staff is overall friendly and accommodating, the prices and selection are great, and the store seems to be well taken care of. Cant ask much more from a Walmart. 👍
Efficient self checkout operation. Hoping they can go back to being 24hrs at some point.
Please do not take offense to this review. This location is great. A little over a half of the staff cares and enjoys being employed there. I am a Walmart fan. I love going and buying things I dont need and also enjoy people gazing. (You see a little bit of everything) Something about Walmarts clientele brings out the... I really dont care about anything, lackadaisical person in me. It makes me feel very good looking and successful. Even when its not 100% true. It makes me realize that I could be worse off... Lol 🤘🤘🤘🤣🤣🤣 I hope no one is offended. If you are my sincere apologies in advance. Thank you Walmart for creating a great all inclusive environment where we can go and just not care about anything. Its so relaxing not to care for a bit.
Not enough help in self service line. Two of my items did not have a tag on them. Ask for help to get price. Instead of helping me, the service lady asked me if I really wanted these 2 items. Really?
Always dirty and unsafe feeling but unfortunately the only one on my way home from work. Is have to drive 8 miles past my house to go to the other one and its only the neighborhood market and Im definitely not going to the Jimmy Carter one. My friend was almost assaulted in daylight in the parking lot here on her lunch break. The last two times Ive done a pickup there have been cops sitting in the front. At least there presence should help it a bit.
I mean its Walmart I will say the customer service I experienced at this one was very exceptional there was a young lady in the electronics department that helped me find a replacement for a product no longer carried. Her name escapes me but the enthusiasm and energy? Whist being very pregnant? I was impressed.
I looked online before going to purchase Lava soap bars and the store sells it. An employee helped me to locate a 2 pack .Also found Capris that my Mom likes to wear the knit material.They had got a new assortment of inside the cabinet stacking racks.I like the self checkout option .Even though it was closing time and busy; I got to a register in about 7 minutes.The attendant was efficient and friendly.
Pretty good for a Walmart. Clean and not crowded. Id if there ever will be a 5 star walmart, so this is close!!!
Its one of the most complete Walmart that I had visited yet. You can groceries, electronics, good clothing, pharmacy, auto care and much more. Its conveniently located near 85 North.
Yesterday I made a purchase of almost $ 200 and was trying to change wic tooand for some reason I dont knowthe milk did not pass with the coupon and it is the I carry every monthand yesterday at 9pm a black manager with light brown eyesShe told me with super bad service that he could not pass the milk and in the end if he could pass itAnd like 3 people told me that she was very rude to Hispanic people.i want better service
This store is huge. It carries almost everything our daily life needs. Its well organized.bright and clean spotless.
Nice customer service upon entry.
This walmart was like non of the rest and I have never seen so many cash registers with people manning them and Ive been in many walmarts from Northern New York to Georgia. The store was clean and the parking lot had no trash on the ground. The people were friendly and kind. The only thing was being in Atlanta Georgia you know the traffic was not to my liking and the store was more than 20 miles away. I went to this particular store for the fast fix watch repair store which is the only Walmart that Ive been in that has a fast fix in it. I would go there again just because of the fast fix. This store is really one stop shopping.
The nice lady got my granddaughters ATV off the truck for me. Outstanding
In and out very quickly. Got what we need. The self check-out is great, too.
Below average Walmart... I prefer the pleasanthill location or stone mountain.Parking lot usually always full. Carts are everywhere.Theres a 50/50 chance that you have to grab a cart from outside because they dont have any inside.The food section is good. The fruits and veggies are good most of the time. The other groceries are organized well. The only thing is that boxes of inventory are now everywhere now. Its bothersome. The clothing and basic necessities area is messy and unorganized. Again, there are boxes of inventory everywhere.Checkout is all self checkout. Theres ever barely a cashier available and when it is available, theres always a customer with a cart overflowing with groceries in that line.Walmart associates really dont care, but I get it. Its Walmart, and theyre underpaid and understaffed.
The entire store could be cleaner and more organized. I was turned away of a service 3 hours prior to closing at the auto center. They were finishing an oil change when I walked in. Nobody else was there or waiting. I was basically told to walk away because they were short staffed that day. No apologies from them whatsoever. They had 3 more work hours left and had no other cars waiting around!? Well, I guess this is WAL-MART we are talking about after all...
Not bad lots of stuff in stocks many other stores didnt have
My main issue is the terrible communication they had with other customers and me. I needed to move to Savannah but I wanted to get my oil changed beforehand and every other Walmart was way out of the way. I went to the autocenter to get my oil changed, and had called ahead to make sure it was open. When I got there though the doors were locked - I asked an employee I saw outside and they said it should be open and would let someone know I was there. 15 minutes pass and nothing so I called again and the associate said they would see whats going on and to hold a sec, 10 minutes of silence pass on the phone before I ask if anyone is still there, still nothing and I hang up. At this point multiple people have settled outside. I tried calling again but they hung up immediately. I tried going inside and asked a very kind worker if customer service was open.I went there and both the lanes were closed (Not something she could control though) and she directed me to the auto center so I could ask the people there if there was a problem. I wait in line and they finally tell me they are closed. There was never a single notice of what was going on.
Checkout has improved, because its a lot more self checkout now. This is an organization big enough to do much better on prices than they do. I do not feel that they put the customer first, and have not in years. Sam Walton was singlehandedly responsible for raising the American standard of living in his day, but that day is long past and Wal Mart looks out for only itself now. I have a short list of things that I cherry pick here and thats it.
Ive been going to this Walmart since it was built, usually I am not disappointed. Occasionally there will be something that is out of stock but this is normal for a large department store.
Love this place... kids proof best park ever
Clean and large amount of products. Checkout was wierd. Cashier and other emplyee having a dispute while I waited. Otherwise, great place
I was looking for a craft project that my granddaughter and i could do for fathers day. Found everything i needed to get creative. Went early in the morning to avoid crowds. Worked out to be the perfect shopping experience.
I often find open items where someone has helped themselves to it. I even brought home a pack of sandpaper only to discover two sheets left. Same thing with bandaids. And with their shortened hours you always run into restocking boxes, or lifts bumping you out of the isle. And people use the handicap spot like it was reserved for them. I know it’s WallMart but with prices today, expectations are up.
Easy to get in and out - no more long lines.
Always clean, well organized. Team members are willing to help.
Did the carside pickup and waited for 25 minutes. There was nothing fast about the process. Checked in through the app and waited and waited. Called the number and nobody answered, mailbox was full. Other people pulled up after me, got their stuff and pulled off. Theres no order to first come first serve when they deliver. I finally had to get out the car and stop someone. Tell them I had to pick up my kids from camp and I need my stuff. I had 1 bag so this wasnt a large order to prepare. Just beware it might be quicker just to go inside.
Yesterday morning while patronizing the Duluth, GA Pleasant Hill Road location. My daughter and I went in to grab a few items. While doing so she noticed and pointed out a mini backpack that was on the inner row opposite of a end cap of which was randomly stocked with multi bags. I picked up two of the mini backpacks and after gathering other desired items we proceeded to the self checkout counter. I began to scan the items and when scanning the mini backpacks, I noticed that the price that the mini backpacks were supposed to ring up as clearance, rang up as the original price. I signaled for the CSA (Maria) and she called for assistance. The CSA (Maria) proceeded towards a aisle where she handed the mini back pack to another CSA who was working in the Women intimate wear/fitting room area/department. The other CSA then returned and approached the self checkout area with the mini backpack in hand. She told the CSA (Maria) who was originally at the self checkout area/department that the Associate that works in that particular area/department (where handbags, fanny packs and other similar items) she stated that she had just stocked the mini backpacks that morning and that they were not on clearance and they are as originally priced. I then informed her that the items in question were on a rack that had a clearance sign posted. She stated that it was not on a clearance rack when she went to check. I then returned to the row where we originally found the item, this being the area where the shelving originally was marked as clearance, and noticed that the sign had been flipped over, to now show a unmarked white plane poster. When I advised the CSA who worked/stocked that area/department, that the rack was labeled as clearance when I picked up the mini backpacks, she kept stating to me, NO, NO, NO it wasnt and that someone, like a customer, had to have placed the clearance sign there intentionally. I then stated if it werent a posted clearance sign there prior to me arriving that morning and me picking up two mini backpacks from that area/department, then how would I know that a clearance sign was on the opposite side of the white sign that had clearly been turned over intentionally once I pointed it out to her? She then stated that she was going to call for the manager at which point I told her that they had wasted enough of my time already, and, that I would like someone to just remove the item from my order. I am very disappointed with the service at this location today. Right is right and wrong is wrong. If the stores Associate made an error then she should have acknowledged that in admittance instead of clearly implying that the sign was intentionally flipped over on the clearance side by a customer. Good/Fair customer service/relationship starts with good customer service training which this stores CSA lack.
Never have any products in stock. Lots of empty shelves. Be careful at night shopping there you will have to zigzag around the pallets of products on the floor.
The greeter was very friendly, clean store, and great customer service.
I liked the prices and that the dressing rooms are now available.Regards
Great place.although I dont go often.
Love it. Great costumer service. Great crew.
I am always pleased when I go to Walmart, I love being there even if I am not shopping, I just love the atmosphere and the things you can find there. I am a happy customer.
So apparently Walmart wont price match their online stores. Management wont even budge. Went into the store even though the app said item Not in stock. Arrive at the store and to my surprise, I found 2 on the shelf. Went to purchase an was charged regular price. Customer service said that they cannot sell it for the online price because they dont stock. I just pulled 1 out of the 2 from their store. I laid it on the counter in front for him to see. Yet nothing. So I returned the item. Item was a child booster seat. Customers beware and dont let these guys take your money just because.
Is no news theyre short staff but you have to go with lots of patience they have 2 casiers at the most and for ppl like me that do big shoppings self check out is not convinient for the small space and the way they have set up to where u need to scan and bag and when there is no space it beeps and it takes forever for someone to help. Oh but ppl checking your receipt at the door they got lots...
Love it, peoples friendly always ask have you found everything you needed.
Management is lazy. Workers are braindead. Shallow personalities. Nice
They had what I needed and more at a good price. Great visit!
Always my favorite Walmart around gwinnett. Organized and large inventory
I love it everything we need er get here can you believe that a 200.00 lam we got for 1100 dollarsthis is our go to store. I rate a 5
One of the cleanest walmarts Ive been to in akng time.
Had to get some home repair items for 2 toilets and a sink. Quick in. Quick out. Me happy.
The FedEx location in this store is so convenient!
What can I say about the Pleasant Hill Wal-Mart? It is as a haunted forest; dark and foreboding...Within minutes I have a burning desire to have my hand held and be led out; left wondering how I was led in. But this morning, there was a tiny blip if hope....I hate this place. I mean I really hate it. Associates walk by without even a nod, unkempt areas, merchandise shortages, the list goes on. I had abandoned Walmart altogether for Target; a much friendly, better-kept place.This morning, however, I found myself once again in the dreaded Walmart, a necessary evil. While I was looking for my dry erase board, I over heard a very polite exchange between customer and associate, and an employee passed by me with an excuse me. Neither of these had ever happened before. Maybe theres a light at the end of this horrible retail tunnel. Maybe it was an anomaly. Either way, it was a better trip than Id ever had before.
Let me start off by saying that you can really miss this place if youre not paying attention. They have a very large menu and everything on the menu looks very very delicious I wanted to try every single thing on the menu. I had what they call the chicken poblano oh, it was very good I also ordered three soft shell tacos which was surprisingly delicious as well. Also they have these cupcakes that are to die for. This was my very first time going to this restaurant, I highly recommend that anyone go to this restaurant and try anything on the menu because it is definitely worth it in their drink menu OMG I wish I had tried it while I was there but maybe next time. Im definitely going back again very soon
The store was clean.Produce looked clean and fresh.
Giid timing for easy shopping, in and out!
WalMart is WalMart.. what more can I say. They have EVERYTHING,its cheap and theres usually one closebye.
After about 10 pm the employees don’t care. Was sold a video game with the security box still on it. An employee straight up told me “nobody wants to take it off. I don’t have the key for it”
Grateful to have a 24/7 shopping option but many products were out of stock and surprisingly little variety for such a large store.
Dont like this store, especially after the employee who was checking receipts was screaming at me to stop and wait for her to do whatever. Sorry, Im not doing no such thing. Your not loss prevention and if you detain me your setting yourself and Walmart up for a lawsuit.
Friendly workers, contrary to popular belief of walmart employees. Patricia was the cashier who attended to me, such a pleasant person.
Always a pleasure to shop here because family. Amen!!!
Terrible service. Hire employees that can at least speak English. Nobody knows anything....
This Walmart seems to do a good job on inventory, the employees seem to be pretty good compared to a lot of other locations in Atlanta. I almost consistently review Walmarts poorly.. but the stores done a good job as well as the one in Alpharetta. You can tell the quality of employees is better, therefore the quality of service and product availability is better
Routine experience. Employee at self-check out was really helpful.
Worst experience ever, Walmart was one of my favorite stores until today. I’ve been calling for an hour straight and could not get a hold of anyone. Finally got a hold of someone by dialing pick up order and she hung up on me twice. I’m very disappointed in the customer service and experience I’ve had today.
Walmart usually is the pits, but this one really wins the price for the worst! No bags for fruits an vegetables, no stock for appliances, had to yell to get someones attention only to be grated with scorn, the place is filthy and not one employee was smiling. It was a trip to hell they should raise this store an fire everyone for being miserable human beings
This Walmart is OK. Late night visits are the worst. Tonight I walked by about 15 workers thankfully Mr. Issac who was stocking the shelves said hello and asked if I needed help locating anything. The customer service level is VERY low. On top of long check out lines and items in the middle of isles from overnight stocking it’s time for IMPROVEMENT. Thanks to my cashier Mrs Gloria for her great service!
Basic shopping experience nothing different
Would not accept internet price on in store product.
I dont think there is any day that Im not in Walmart or driving past, then remember that theres an item I need to get. Prefer to go during the week, when its not entirely crowded.
Well stocked and fast check out.
I havent been to this location in a long time because I no longer live/work in the area. Stopped in to pick up a cooler but man was this store in a mess. There were just shelves of items that were empty as if no stocking had been done all week. There was a small collection of coolers and fortunately they had one on sale that served my purpose. I have to say the wait wasnt long for me because the garden center was open and staffed, so I was able to come in and purchase my item there. This made up for the lackluster appearance of the store. I must say this used to be one of my favorite store locations but time or management has not done this store any favors. I hope they improve inventory levels and stocking practices.
Very cool workers not like some places where you going to have attitudes this place was very homely and very very clean
In and out. No hassle. Self checkout available. Smooth easy experience
Store was clean and everything was in order and best part of all it was enough lines open...woo hoo
Im not a walmart fan, and this experience was the worst! 2 lanes open and AT LEAST 30 people backed up in line. Walmart has low standards and they have even lower standards for the employees they hire. If I could give 0 stars I would.
Awful costumer service. Suppose to be 24 hours, but the cashiers close. I was in line for number 12, after few minutes the lady asked me to go to number 8, I went there and after few minutes the lady asked me to go to another cashier because she was tired and will close. I went to the scan and go, and GUESS WHAT? The lady said It was close. Then Tawanna received me on the number 2, and after making the line AGAIN I could pay. I’m pretty sure this walmart can do better on costumer service, starting with better treatment to your employees, so they could even stay few more minutes even they are “tired”.And after I wrote this review and try to exit, the doors were close. As you can see on the pictures, without notice.In total I had lose like 20-25 minutes because you don’t care about to the clients! 🤷♀️Not thank you!
I always pick up groceries from this store or either have them delivered and it is always a great experience. I like that they always give me a small bag of goodies I suppose for being a loyal customer and I will remain a loyal customer.
There were no carts at the far enterance, I had to go alway to front and just a few there. I always go to bathrooms in electronics. Usually cleaner, not today. And, someone stole my basket and I had to reshop all my items. Monday night mad house at checkout too.
Organized and the self pay station is way better than other Walmart’s
I am giving this location a star, because I cant give a lower rating. I shopped here for years, never had a problem with price until today. I purchased some jars that were $2.98, I thought, which would have been almost half price from my my original choice of $5.93, but when I got home, I realized I was.charged a different price. I went back to the store and asked for the difference on a Walmart gift card. The supervisor on duty refused to make it right, suggesting that the customers changed the price. So I ask you, do I have to look at every item I buy to make sure the price is right? Unbelievable...I am stressed out and cant believe I waisted more time waiting in the returns line to be denied the price I saw under the item on the shelf. I will find another place to shop. See the photos for yourself. Be aware of this stores dont make it right policy.
Its Walmart what can I say. Very clean and organized when I go at least! Stays pretty busy!
Typical Walmart experience. Didnt have a great Halloween selection
Need more helpful associates
Not happy when I picked up my stuff. No Halloween blowup or lights.
Got what I was needing, in and out quickly.Friendly service.
Disgusting, filthy, and gross. Really deplorable store. Felt like I needed a shower after leaving, yuck.
He asked for help that nor you or they point where they help somebody else depending on who it is the manager tries to help you but people want to interfere and they want to go first you know one of the rest thats my opinion
I found what I was looking for... When you have a store that offers so much, you have to get a little of what you want and need... Which will you get more of today? 🤔
This location was very well organized and clean. And had alot more stuff then any other location I went to. If I ever be in this area I will be back to this Walmart. The downside is the long lines.
One of my favorite store to shop. Vacating in Ga.
Medicine pick up.Fast and friendly service.
It was very entertaining but I dont believe that the guy that Electronics knew what he was talking about and I do believe that the TV we wanted he charged us more for
Kwame is always really nice to me when use their register to check out. I love your nails!!!!!
It was great people acting kind of weird about not having a mask. They should really go get the vaccine if theyre scared. Its free.
NOT MY LOCAL WALMART SO I GUESS I SPENT A LIL MORE TIME SEARCHING FOR THINGS BUT OVERALL SAME GREAT EXPERIENCE.. WALMART YOUR 1 STOP SHOP...
Your typical Walmart, not great, but not bad either. I had shopping to do, and as expected, got the full Walmart experience I know and love.
One of my favorite stores