Great service and prices. Have had Steve do over 10 shirts for me now. All come out in a timely manner! More business to come
I wish I could say I had the pleasure of working with this company but it’s been an absolute nightmare. Initially I reached out to Steve Lee to get some shirts printed along with custom embroidery on some hats and polo shirts. Following my second order with Mr. Lee, I prepaid priority shipping labels in order for him to just drop off my merchandise at the local post office which should of made this absolutely hassle free on his part but instead turned into an impossible task for Mr. Lee. It was agreed upon by both parties that the merchandise was going to be shipped out to me Saturday which would only take maximum 2 days for me to receive since we live in the same state. I reached out on set date and he did in fact confirm that the merchandise was shipped. Fast forward to Wednesday when I reached back out to Mr. Lee to confirm whether or not he did in fact shipped the merchandise and he informed me he had been too busy to ship it (keep in mind he already said he shipped it) basically this gentle gave me the run around for a week until it was convenient for him to do so. My package finally did arrive (a week late). Over all this has been a very frustrating experience due to the poor communication with the owner. He promised something that he could not deliver. To be fair the quality of the work was pleasing but the misleading is the infuriating part.
I appreciate you getting my shirts done so quickly.Thanks, Steve! You did an amazing job!
Great small business the owner Steve is VERY good at his job prices are great.
I get alot of items embroidered here. He does a great job. Fast turn around. Friendly.
I visited Pinetree Embroidery after reading the positive reviews. I wasnt pleased with my initial visit because the owner was off putting and wasnt very helpful. I left and didnt plan on returning. But I am a person that tries to see the positive in a situation if I can, so I took into consideration it was late in the evening, so it was feasible he was tired or just extremely busy but didnt mean any harm. When I went back he was definitely alot more helpful and in pleasant spirits. We created my design, he gave me a reasonable price, and a pick up date, which was 2 days later. I was elated with his work! He did a great job. It came out better than I had envisioned. I will definitely use him again.
The Gentleman working (I assume the Owner) was extremely pleasant and provided Best-of-class Customer Service! He was able to take my order and process it within an hour. The quality was great too! Ill definitely return for any custom embroidery for hats and clothing items.
Steve (the owner) was extremely friendly with great patience and attention to detail. He said my project was the largest he had ever did (220,000 stitches) and it came out AWESOME!!
The best embroidery shop in gwinnett county!He’s very consistent and great quality.
Steve is Amazing. Been going to him for the past 3 years and he hasnt dissapointed me once.
Very friendly, awesome price, and great service. Definitely recommended!
Prices can be a little high at times but enjoy working with the owner.
Great service. Professional job. Square deal.
Friendly staff, cheap prices