Awesome service and excellent sale prices
Just bought our new mattress from Happy Sleeper. Price was good, service was excellent. Bed is oh so comfortable...
Walked in bought a queen mattress was out home to bed slept hard an I can now sleep on my right side with out pain and the 2nd night I slept over 10 hours with out waking up in pain
I highly recommend Happy Sleeper Mattress & Furniture. I had a problem with a mattress and Don was great to work with. He promptly ordered me a replacement unit at no cost. They offer a great warranty and they stand behind their products. Delivery was made at the appointed time with helpful service from their staff. When shopping for mattresses or furniture be sure to pay a visit to Don and his great staff!
In and out in no time. Great options for a reasonable price.
Great! Greeted right away, shown multiple options on our items and got a discount.
Staff was the best. Helpful and accommodating. I plan on doing business with them again in the future
We went on a Monday morning. The service was great.
Our sales associate, Jake walked us through the details of each bed we tested so we could make an informed decision. Thanks, Jake!!
Very welcoming they had sanitizer at the door for customers, showed me what I wanted in the prize range I could afford. Jon wasnt pushy and gave me his card with the bed info I needed. When I came back from another store he remembered me and asked me questions about the other store I went to to check out options and pricing. I went with Happy Sleeper because overall the service was 100% better than the other store I went to
Went to Happy Sleeper with my sister as she was looking for a new bed. She quickly found one that met her needs. Staff was extremely helpful to her in setting up a delivery date and time and making special arrangements to take the old set to the apartment of another tenant in the building. Happy Sleepers delivery fees are quite reasonable compared to other furniture businesses in the area. The store was clean and well arranged.
Excellent service thank you guys
My son and I were at Happy Sleeper this afternoon and we were waited on by a very cordial, informed young salesman by the name of Jake. From start to finish, we were both pleased with his wonderful customer- oriented skills. We found exactly what my son was looking for and a sale was completed and with absolutely no pressure.
Just purchased our second mattress from Happy Sleeper. Great customer service. We went from a Queen to a King. They were able to figure out from 2017 which mattress we purchase and get the exact one in a King.I had purchased a new headboard but didnt realize I was buying a platform bed and didnt need the boxspring. After having the mattress and boxspring delivered they came out back to house and picked up boxspring free of charge and never complained about it.I always recommend Happy sleeper to friends you are not paying the up charge that other places do on mattress.
This place is great. Linda is awesome! She sold us all of our living room furniture plus a king mattress. The nice thing about this place is you can take the item with you instead of waiting for it to come in at a later date. Great service and prices! We will be back. Thanks!
Amazing!! My sister and I went in looking for a new mattress for out mother. They were very friendly. We were shown a few different styles. We had a tight budget. Wev were shown a few more in out price range. We found the perfect mattress. Wee pleased the order and I paid a few days later. Were going back to buy more. They are now our only go to for beds.
After shopping for months and waiting for two months at another store for a flippable mattress which never did come in we stopped in at Happy Sleeper.Linda and Don were very helpful. We found what we were looking for and before you know it we had also found a great futon and mattress for a guest room.Unexpected delight, we bought on a Wednesday and had delivery and installation on the same Friday.Delivery and removal of old pieces was much cheaper than competitors and service and delivery was just as promised.No wonder they have such a positive image with the hospitality industry.I am sorry we did not stop in sooner, it would have saved us a lot of time but now we know we got the best product at the best price by far.
I went into Happy Sleeper with the intention of finding a mattress similar to one we found at HOM. I entered it smelled a bit dirty but it could have been the old building. There was no one in sight so I walked around. Eventually I called out and a man appeared. He was dressed in an old sweatshirt. He stood up and walked toward me but didn’t ask how he could help me but I told him that we were in the market for a new mattress and I had looked a specific model at HOM telling him exactly the one we liked. He said he had no clue what it was unless I could tell him what was inside the matress(I would think a good salesman would know or could check). I kept trying but was quickly losing my patience. I want to support local businesses when possible.He went on that he would not have any idea on comparibles, so I said one would think you’d know your competition better. He got mad(yes it was a bit rude on my part). I said I was trying to work with him to which he replied, “ Uh, no not really!” I said I wanted to do business there but I would be leaving to which he said, “Good, and good luck to the poor salesperson who has to deal with you!”Well I lost it, said some not nice things, and stormed out! To say the least I am saddened by this experience and hope the owners read this. I know he will say it was all me but REALLY? He had “no clue” what the competitors have nor could he maybe look it up? Bad business!
We purchased a mattress from Happy Sleeper and within 2 weeks realized it wasnt going to work. Talked to Scott, who is so beyond helpful, and he said to come in pick a new one and they would exchange it.We placed the mattress by the door for easy exchange. My sister in law happened to be staying at my house when they came. She said they came in and attempted to bag the mattress. He got one bag on and had trouble with the second. Don came in and told him not to worry about double bagging it just make sure he had one bag on. And off they went. They arrived that evening without a call demanding the mattress back. They said there was a spot on the mattress. They drove all the way up the shore with it all day and then decided the spot was something we did. We asked why they didnt inspect it before they left and he could not give us an answer. He then told me theres no way with it double bagged a spot could get on it in transit! Ha! Funny part is they werent able to get it double bagged so that was a lie. I knew this spot was in no way our fault! So I adememtly denied them from taking it. He told me it looked suspicion sitting in the entrywall hall. I had done that as a courtesy. He was accusing me of trying to hide something! I was shocked. He stormed in my home without my permission and said he was exchanging the mattress! I should have called the police for such rudeness and uninvited entry! With more arguing and said I would call Scott and talk to him. Don told me not to bother that he was the owner! The owner was treating his customers this way! Thats appalling! So he left and shouted never call Happy Sleeper Again! Dont worry we wont and neither will our friends and family!!!
Let me just say that this is the best customer service I have ever had. Jennifer is AMAZING. I highly recommend this furniture store!!!
Friendly, knowledgeable staff. They have a variety of furniture, not just bedroom/mattress options. Another good option to consider when you are looking for furniture.
This is the best mattress store in Duluth. Clean store, great prices.The owner was very friendly and accomodating, even when I did not purchase that day. Highly recommended!
Very happy with all aspects of my experience with Happy Sleeper. Would recommend them to anyone that is looking to sleep better.
Excellent customer service!
Happy Sleeper is the best! Their prices are fair, and their mattresses are very comfy. I wouldnt go anywhere else!
Great place to go. Very friendly and helpful.
We have tried Happy sleeper on two occasions...The only positive experience we had was with Scott the salesman..he was EXCELLENT..the gentleman at the desk who I later learned was the owner didnt smile or give us the time of day...we wanted a flippable mattress like our previous one that wed had for at least 10 years...we tried it out several times in showroom and felt it was the best one..pillowtop...UNFORTUNATELY...6 months later..after we have rotated it and flipped like instructed it has obvious indents and permanent sags where we sleep...we will have to go mattress shopping elsewhere...I am only 52 and weigh 125.. me husband is just over 200 lbs...BUT the worst buying experience was when I suggested to my daughter to go buy a mattress from Happy Sleeper!!..and talk to Scott ...this was just after we bought our mattress and had an enjoyable sales experience from Scott...They too had a good sales experience ..UNFORTUNATELY went downhill from there!!...they discovered after first few days the gel made them uncomfortable...so under the sales agreement they called to exchange to a different one..the day it was to be delivered they careful put mattress by door so the new one could be put on bed when it came..they came to the house did the exchange and thought that was the end of it...NO!....they came to the house 6 hours later UNANNOUNCED at the end of their deliveries demanding the new mattress back !..they said they had found a small spot...My son in law said they had the mattress protector on and that they are the ones who picked it up from house and didnt say one word about a stain or spot...they had it in their van driving around all day with deliveries and how did they know that it wasnt them that got the spot on it upon putting it in their truck and all the other deliveries they did...My Son-in-law told them no..they were not exchanging it...It did not have a stain when it left their house as the delivery people checked it over.. and how can they come back 6 hrs later..the man in charge..later learned the owner of store said it was very suspicious that they put it by the door..My daughter really felt insulted..she said we were trying to be helpful so the new mattress could go right on the bed!!..then the owner told them to NEVER CALL HAPPY SLEEPER AGAIN!..They could not believe it was the owner that was being so rude and accusatory!!!...Horrible business experience..because of their rude behavior I will no longer shop there and have told my story to numerous potential buyers..until they change how they deal in customer service I will not return..My Husband is an owner of a very susccessful business here in Duluth and my Son-in-law is a financial planner with a big company here in Duluth..We are all very shocked and disappointed at how we were treated.
Great friendly staff amazing service quality products.
Helpful staff, not pushy. Good prices.
Quick, inexpensive, and best of all the worker helped load vehicle.
The lady Linda there is super friendly
Got a good deal on a mattress
Good quality beds for a good price
Happy
Very happy with our service
Friendly sales person, quality mattresses
Decent knowledge of products
Scary place