Called earlier today asking for a AC compressor for a Chevy Sonic. Said they had one on the shelf for a $100 . After driving over a half hour to come get the part with my old part for the core charge. They gave me the picking ticket to go receive the part. The parts picker said the fork lift was down said I could not get my part I needed .As I left frustrated I said to the counter person they cant pull the part I need I said I just drove a half hour he said sorry nothing I could do. I left so frustrated they never returned my core to me. You would think I big million dollar company would have a back up system to pull the part .So I ended up driving up to Harrys U Pull it found the same part for $27...
Great place for used car and truck parts
Great people talked to sal at the counter knowledgeable and friendly
They had exactly what I need, with excellent service.
They were a tremendous help at a time when all hope seemed lost for a rare part. Fast shipping, polite & professional. I will be turning to them first. I Highly Recommend Denaples.Thank you NikkiThank you Rob
Wut u need,they got. Reasonable prices n great employees
All I can say is wow. Place has so much warehouse space it is a must see.
Always cortious and a1 service with great parts at great prices
They have a large selection of Used parts
Man behind counter tried to sell a locked up alternatorthey had 4 in yard agreed to pay fist he said a day and it would be ready and a call to say pickup NEVER happenedwill I go there again No
Great to get used auto parts
Got my daughters car part today! Service was great! Price was very very reasonable, considering financial difficulties. Friendly and professional to deal with, considering social distancing. I would give them a six star if i could!
Ok
They usually are pretty good at getting you the part u need.... Or Parts...
Good stuff cheap. Definitely worth a shot before calling auto zone or advanced auto. I just replaced an alternator in my Benz for $60.
Stopped in to Denaples after weeks of trying to locate a part for my vehicle. First time in here and I couldnt have been more pleased with the service! Everyone at the counter was genuine and eager to wait on me, despite the busy atmosphere. They went above and beyond for me and ordered a hard to find part for me! THANKS AGAIN, Patrick! Youre the best!!!
Good parts
If you cant find it here. You dont need it.lol
AWESOME CUSTOMER SERVICE! drove from out of town for an engine over 2 months ago and no problems! cheapest around thank you all so much!
Rude. No one colaberates with their co-workers. And since they tell u to come get it part but then u get there and someone else says you never called. Then Sal tells you off because he didnt see you parked where you were told to be
This place is so busy!!! Walked in, seen a line and didnt even have to wait! Located a car out front that i was interested in buying and the guy with the curly black hair at the counter gave me one hell of a deal!! Now im cruising around in a hot Lexus..look out ladies!!! :)
Quick to take order, but slow to get your parts around. Also waited 2 weeks for them to return a call about broken part we bought. Also make sure your there 30 mins before closing because they close earlier then 4. Was there at exactly 4 with gate open and workers still said no. Dont get me wrong I know they would like to leave after working all day but have some sympathy every once in a while. Bad way of conducting business not worth wasted trip over an hour away.
Called to ask about a part and the operator was down right rude. Dont like your job leave.
Have me wrong part
The white guy (Patrick?) on the customer service is a pure racist. He ignored me for no reason, I was standing he started talkin on the phone discussing fish food with someone. Then he went inside the side room left me unattended. I asked his name from his colleague (a bald guy sitting next to him). He said his name Patrick. This happened few months ago, already reported this to them, no response yet. Very poor service, no professional attitude. Sad to see such low level people working in such big companies.
They charge an embarrassingly high and extortionate fee for towing. For a car towed only a few miles away, they charged over $600 for a regular sedan not held there for more than 24 hours. Shocking and should be illegal, investigated, and restricted. If the law authorizes towing, the law should also limit the fees that can be charged in doing such tows.
I would of given it 1 star but gentlemen at the front desk was cool. Unfortunately their inventory database is way off. It said they had 8 of a specific item in. But when actually went down for them to pick it they had only 1. The guy that picked it tried to give me a damaged item and didnt even look it over to tell me. Luckily before I paid for it and left I check it and showed the guy the damage and didnt purchase it. They just need to clean up their database and also hire employees that care.
The best auto parts in the world uncle Denable take care. Of u
Decent junkyard. Staff are nice, just sometimes hard to find. Probably bc big place.
Great price and good service !
Staff was very helpful over the phone and in person, I was able to call find the part I needed paid over the phone picked up two days later pick up took about 5 mins of time looking for paperwork and 5-10 mins to get part, very efficient operation, mesmerizing to see their inventory
Whatever part you need they have it and the staff is very efficient
Fast service
Prices okay service not too bad
Great place great prices helpful people
Best place to find cheap working auto parts for someone who cant afford much. They do return and exchange s w reciept
Excellent just a little pricey but excellent
They were great today I called to see if they had my peace they had it the service was great they got my part really fast and the price was tremendous I saved a lot of money going to denaples Ill recommend them to everyone
Awesome place. Fast service. Good people. Good prices. Wayyyy more options on the parts you are looking for than other junkyards. My personal experiance, along With my Fathers was 5☆. Thank you.
I Love that place, you will find anything your looking for dont give up its there you just have to find it !✌
Best place to buy used auto parts
Great place, great prices, great people!
Affordable parts easy getting the part you need. I went for a starter for my 05 Mitsubishi endevor $35 and it works great
I called them. They saved my name, and I did not have to repeat myself. That is a nice convenience.
Very bad service ever I have meet, I dot recommend them, assistant was very rude and unpolite, never meet such a service
Bought some used auto parts...one part was bad...Sal was great...took the time to find me a good part...I will definitely do business here again...prices were good...worth checking out...
Great prices
Tow rates for less than a mile make it impossible to get you car back so you must abandon it :DNot sure how these wonderful people sleep at night.The word theives best describes them..but maybe thats just my opinion.
Its great if they have yours part but can take days to get it pulled from the donor vehicle.
Very good service, good prices and they stand behind their parts.
Find any parts good price
AMAZING
Great place to get auto parts for a Good price
They have everything you need and more great pricing.
Fast service and a very clean waiting area. Call ahead for faster service.
Looking for part
They have alot of auto and Truck Parts available
Always has the parts myself or my fiancee needs at a great price. The employees are very kind and helpful
Directions given by the employees are rude and of no assistance not only that, their saying to call and order the parts but not answering, have to ds u pull it cause mill st is of no help
Any car part you need youll find here, great place!
Great group of people that are always willing to assist their customers.
Very friendly n polite
Pricey yes,but serious no bs products and top quality!
Always great to do business with!
Awesome service.. And priced right..
Very easy parking. Excellent Service.
Very helpful
Way over priced. The people were nice.
Outstanding service great prices clean quality used parts
Quick, fast customer service! :)
Got my vehicle towed in Scranton yesterday and called to locate the vehicle and was told I would receive a call back.No one called.So today I call, and we locate my vehicle, just to be told the cost to get my vehicle out would be $595.I was told that if it got towed in Scranton the price would be $175....( my car was towed in Scranton) but he told me since a officer called to tow my vehicle The towing price is $450.They towed my vehicle less than 2 miles 😑I will push this further if things aren’t corrected because I know this can’t be right.
Great prices lots of inventory to pick from
Very good experience.
Eh
Theyre the greatest in the world
If Denaples doesnt have it nobody has the part for your automobile SUV truck minivan
Fast and friendly. Price was great also.
Good service and great prices
Great place to get parts you need!
Great help, thanks Rob, Pat, and Ivan.
I dont like it, dont recommend
Very disappointed very rude answers after asking few question one of employee said that he will not deal with me, worst customer service ever, they also asked my credit cards details I am not sure if they will use it illegally.
Biggest and Best Salvage Yard
$50 each for steel rims for my car...can her brand new ones for a few bucks more. Yup first and last call there.
Great place to get automotive parts cheap
Found the part very easy.
Always have the part.
All i needed was a wire for my blower motor and the guy they sent out watched as i unbolted the cover for the blower motor then when i revealed the wire he said he dont got time for this and took off.. I went inside and asked them if i can just cut the wire out and they said no that a person working there has to do it.. So he took my phone number and never called back..... I shoulda ripped the dam wire out with my hands and walked away
Why pay top$ for new when you can get one used and they guarantee it. And they almost 100% of the time have what you need. Why not get parts here?
I had a very good experience with them. Bought a couple things from them and they had it pulled for me thanks.
Good for a quick fix
4 altenators later and all 4 were junk
Gene was a great big help
Very helpful staff.
Quick service and friendly ppi
Rude service.
Always very helpful...!
Was given the wrong part, now I have to drive 40 min. To bring it back...
I love this place its terrific
If you need the parts they got them