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Knox Auto Sales, Inc
107 NC-55 E, Dunn, NC 28334, United States
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Knox Auto Sales, Inc
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Ho
Review №1

We saw a 2005 Yukon XL Denali for sale that looked very clean and in great shape. We drove 3.5 hours to check it out. We hoped the pictures were accurate from the website and they were! Taylor and his Dad were great to work with, they were very friendly and helpful. There was absolutely no hassling like you get from a larger dealership. We’re very happy with our purchase and would absolutely make the drive to purchase another vehicle from them!

Te
Review №2

Knox Auto has great customer service. They offered me a great price for my car and were very easy to work with! I will definitely go back and look at their lot when I’m ready to make another purchase! Thank you 😃

Mi
Review №3

Good, honest family-owned business. Lots of nice options for under $10k. Taylor, the owner’s son was fantastic. No stressful haggling is necessary when the cars are clean, pricing is fair and customer service is top notch. I drove this beauty home and I’m pleased with how clean and well-maintained it is. (YES! It was under $10k!!!) We went to the big dealerships, only to get bait-and-switched, herded like cattle and heckled for not buying brand new. 😒 Knox Auto Sales rose above with integrity and never played any games. We will be back. Thank you Taylor!

Mi
Review №4

Many thanks to the guys at Knox Auto Sales for being the car sponsor for the reigning Miss North Carolina, Carli Batson! She loves her Hyundai Tucson, great car with plenty of room and great gas mileage. We appreciate the continued support with servicing it every 5,000 miles. Keeping her safe on the roads has been made possibly by your generosity!

Ca
Review №5

Purchased a vehicle from Taylor and I was very pleased with our experience. He was extremely patient with our toddler and never made us feel pressured or rushed. I am thankful that we decided to take our business here instead of a large dealership!

Re
Review №6

Bought a Fusion there July 21. We test drove the vehicle and everything worked. The next week we picked up the vehicle. I should have rechecked everything but did not. The radio now no longer plays. I dont know if it was switched out or what since they had 3 other Fusions on the lot. Folks seem friendly but it is also too close to COPART. I recommend another dealer. The wife went to pick up the plates and they were not there. They decided to mail them after we had agreed they would be picked up. In writing I may add. And now they call me about the radio after my wife complained about it as if they would have done something which they avoided when I called them the day after purchase. So where are my plates? I recommend another dealer, dont waste the drive from Fayetteville.

Ca
Review №7

Bought a chevy truck from Knox auto sales and has been a great vehicle for me for several years.

ke
Review №8

Great service and will definitely get you in the car you want

Th
Review №9

Exceptional dealership, friendly, straightforward and honest. I bought a car here the other day and Shelton was helpful and respectful. A very low profile, no pressure dealership who doesnt have a ton of frills you dont need when buying a car. Will look here first when I have to buy another vehicle.

Da
Review №10

Sheldon and the guys here really make for a seamless car buying experience.10 of 10. Would highly recommend checking out their inventory and seeing if they can help you get on the road.

Do
Review №11

These guys always treat me right and they will always have my business.

Ro
Review №12

Great people great service no hassle just good down home folks would recommend.

Ro
Review №13

I got me a 2006 buick rendezvous they said that it was a good working vehicle hasnt been 2 month yet and the head gasket is blown. Come to find out someone put head gasket leak additives in the coolant to slow the process down. The vehicle costed me 4700 and i cant get that back . They should be paying more attention to their cars or suvs. I wouldnt recommend this to anyone. Pretty much sold me a lemon.

A
Review №14

Very kind people, will work with you, veteran friendlyUpdate: Idk if knox read the Reviews but the 2009 Mazda3 survived the trip to AZ and still works fine.

co
Review №15

Just bought a Jeep Cherokee from here yesterday and I worked with Shelton. This dealership is very straight forward, up front with prices and fees that are reasonable. No pressure sales, just there to help get you in the vehicle you want. Thanks Knox Auto!!

Jo
Review №16

They were awesome! Best car lot I’ve ever had the pleasure of working with. They’re so nice and extremely welcoming. Thank you guys for getting us approved and in our vehicle quickly!

Me
Review №17

Knowledgeable, honest and friendly. We purchased a fantastic car for the money! Thank you Taylor and Knox auto sales!

El
Review №18

When I had an issue with my car as I was driving it home from the dealership I assumed the worst, but Taylor and co. took it back and fixed the issue and then some, and (literally) went the extra mile to make it right. I really appreciated how hard they worked for me and how upfront and honest they were along the way. Id definitely recommend them, especially for a Subaru!

Bl
Review №19

I bought my 2009 Mitsubishi Outlander here with 122k miles about 9 days ago. I got a great deal for the car. The car runs great for me. Gets me from point A to B. I would definitely recommend you shop here if you need a car. Staff are nice and they will work with you. Thanks Taylor and your Dad! We will see you again because my sister is in the market for a vehicle.

Ma
Review №20

Its such a relief to find an honest and upfront used car dealer. This is a family run dealership with friendly, courteous and respectful interaction. The two gentlemen we dealt with were very interested in our needs and budget.I can honestly say that if we ever need another vehicle, we will be sure to come back.

Na
Review №21

The staff at Knox Auto Sales were amazing. They took all safety precautions due toCovid-19. Taylor was our Salesman and he far exceeded my expectations. He was kind and honest. He told us about upcoming maintenance that may be required as to not keep any information from us. He had no problem with us taking the car to have a prepurchase inspection. The car was great and our daughter is very happy with her car. I will definitely recommend them to family and friends.

Da
Review №22

Good, honest people who I have referred clients to for more than 15 years.

Kr
Review №23

If I could give no stars I would. They were very nice but I suppose that’s how they draw you in. I have had my vehicle for less than 3 months and. Everything that could go wrong with it has. I do not recommend purchasing a car from this dealership!

E-
Review №24

Straight up good guys. Made a great deal on a good car with no pressure.

Su
Review №25

Friendly and professional. Great service. Highly recommend!

As
Review №26

I came from Jacksonville, NC to purchase a vehicle here! I read the reviews and they were pretty good. I was very pleased that they held up to what everyone says! Shelton was the gentleman that helped me. I came and left with my first car purchased by me! Thanks again for everything.

Di
Review №27

Very friendly staff and the choices of vehicles make it a hard decision to narrow it down. We have it down to three from about twenty..now down to just the last one. Loving my current Ford Fusion and have had no issues in the over 150k miles. Looking for another to join my Bama girl in the driveway. These cars tend to last forever and ever.

Jo
Review №28

Purchases a vehicle that seemed like a great deal. Should have taken it to a mechanic after the engine smoked during test drive, even though I was assured it was a hose that would be fixed.Less than 2 months after purchase radiator dies. Mechanic said some sort of fix it ate through the hoses. Additionally the car needed more work than what I paid for itI feel scammed. Bad deal and experience

Ma
Review №29

Wounderful experience at Knox auto. Found the perfect car for my price range. The customer service is great here!

Da
Review №30

I worked with Shelton and Taylor to purchase a Suburban from Knox Auto Sales. They are honest, upfront, and provided excellent service with zero pressure. Could not be happier with the transaction. I highly recommend Knox!

Ch
Review №31

Every step was designed for the best customer service experience! From the first step of checking out the inventory online, to discussing our needs with Christian when arriving at the lot. To narrowing down the best options for our Daughter. The family friendly, no pressure, haggle free environment was a dream and really made the process as smooth as possible. You know they care about you and your future business. Highly recommend Knox Auto Sales for your future automobile purchases.

Ed
Review №32

Had trouble with a work truck on 95 walked to this dealership and they went out of the way to help us get back rolling again, excellent service very friendly people !!

Da
Review №33

We had a concern with the Mustang we bought. Knox addressed it and we couldnt be happier. Will continue to recommend them to my friends :)

Be
Review №34

I purchased my very first car from Knox. Theyre a very easy family to work with, and prices are fair. I changed things up, switched cars, but they kept up with me and made things simple. Taylor told me Im not allowed to say it, but Im also getting a free shirt. Thanks for making my first car purchase easy!

Je
Review №35

Great group of people to work with. I went to a variety of places before coming here and working with these guys was the best experience. Very straight forward and honest people to work with. I found a great car for a very reasonable price that weve had for a while now. They recently helped with some notary forms and given the experience we had with them, they will be the place we refer our family or friends too. Thanks guys for all your help!

Br
Review №36

I had been keeping up with the 2012 Dodge Journey for almost a month today I stopped in to test drive Taylor and staff were wonderful didn’t push me to buy but answered all questions if your looking for a good used car I’d recommend Knox auto sales I took home a Dodge Journey today and if I’m ever in the market again I’ll definitely return

Ch
Review №37

Everyone at Knox auto was extremely helpful when my husband and i needed a new car. Not only did these folks go above and beyond to help us find the perfect car, they treated us like family. We are so happy with our new car and will continue to do business with them in the future. We cannot thank Christian and everyone at Knox enough!

Ho
Review №38

Im checking was turned away from few other places. Found my experience to be honest and open. First time I was truly comfortable visiting a car dealership. No small print - everything was above board. Great experience.

Ki
Review №39

I saw a truck that I thought my son would like. After test driving the first time, the knock sensor triggered the check engine light, which the dealer fixed. The second time we test drove, no issues, but price was reduced for cosmetic issues, and we decided to move forward with the purchase. On Tuesday, June 25, 2019, we purchased the vehicle. On June 27, 2019, the truck would not crank. We jumped it off, and got the battery tested - dead cell in the battery. Knox offered to sell us a battery at a wholesale price. On June 27, 2019, the back rear window on passenger side would not go back up and stay. On June 28, 2019, the same the happened to the rear driver side window. Also, brakes and rotors need to be changed. I called Knox and informed them about the battery on June 27th. Buyer Beware - SOLD AS IS, NO WARRANTY means Knox will offer services for a fee to fix what they knew was wrong with the vehicle in the first place. Four days and now its my problem to fork out more money for repairs, according to Knox. My salesman was friendly, but not honest. Two things to keep in mind when purchasing from Knox Auto Sales, 1733 Capital Blvd, Raleigh, NC - 1) Checks to hold vehicle are NON - REFUNDABLE 2) Vehicles sold As Is have NO WARRANTY, no grace period for repairs, and no sympathy from the dealer. My experience with them this time has definitely discouraged me from being a return customer. I would not highly recommend buying a vehicle from them.

Ca
Review №40

Great customer service and hassle free. They will talk to you through any question and you get treated with respect. Great vehicles on the lot and will consider to buy again!!

Ma
Review №41

Clean cars. Nice staff. Family run. Good experience. Taylor was great to work with. Highly recommend.

Ch
Review №42

Taylor helped me get what I felt was a good deal on the vehicle I was looking for.We spoke on the phone at length about the vehicle and he was very helpful. I was an hour and a half away so he helped me with all my questions so that I could feel confident that I would not be wasting a trip.

Am
Review №43

Wonderful experience and great customer service! Very knowledgeable and willing to work with you. Will be doing more business in the future.

Ju
Review №44

Bought my first car from them today, and am thrilled! Fair price, and i even got a free t- shirt! Thanks Knox family!

W.
Review №45

They are very honest and pragmatic here. And they hooked my roommate up with the car he wanted and addressed all of his concerns within an hour or so.

j
Review №46

This dealer was great to work with and we appreciated the family atmosphere. The fair pricing and NO haggling was the icing on the cake! Thank you Knox Auto this has been one of the best experiences I have had with purchasing a car. Straight talk and honesty goes a long way....The Hogans Raleigh NC

Dy
Review №47

So I ended up at this lot and meet Christian and he help me out by giving me info about the cars and lead me in the best direction for what I wanted ended up test drive a few cars and locked in on one and purchased it I would recommend this place to everyone.

Ca
Review №48

Great transaction. Mike was very courteous and honest about the car. Chris was a lot of help with getting the paperwork done fast and getting the car ready to go. We will definitely check here next time we are looking for a vehicle. Thanks!

FB
Review №49

A great group of folks...if you need a car and want honesty this is the place

He
Review №50

Super friendly and easy to talk to. Made the car buying process easy and painless. Would 100% reccomend

Is
Review №51

These guys are very honest car salesman, Jeff has wonderful energy. Thanks for the great customer service.

Ka
Review №52

We were recommended to Knox by a family friend and were not disappointed at all. The price for the car we bought was fair and they gave us a great deal on our trade in. The transaction was quick and painless. Id buy from them again.

Le
Review №53

Taylor has been very pleasant and very helpful. With my experience with this family running business they were honest and did not sell me a pos vehicle

Ca
Review №54

The gentleman there are amazing I love there honesty sense of humor and professionalism

Ta
Review №55

Great service and very nice people. And very straight forward people and very honest

Mc
Review №56

I emailed them about a car and he answered right away and was very nice. Then, i went in person to see the car and although there was a small problem he was very genuine and willing to fix the problem. they were very honest and good people!

Th
Review №57

Christian is the best. Super honest dude. You know what you are buying from them. They tell you up front. If you are looking for a car. This is place for you.

Mi
Review №58

They have the best selection and the best prices and the staff is very knowledgeable and easy to work with. I highly recommend you check them out

Da
Review №59

Great guys to work with, made my buying experience pleasant and easy.

St
Review №60

I was very happy with my experience buying a high mileage, low priced used car from Knox. The people were easy to deal with, nice, and I got a very good deal on a car that Im super happy with. They were also super efficient - it was absolutely the fastest and easiest car buying experience Ive ever had.

Tr
Review №61

Very friendly, easy to work with.

Na
Review №62

I cant say enough nice things about this dealership.I needed a second vehicle for my commute to work. My wife and I did all the research looking for a Honda Civic and found the right one at Knox Auto Sales. We knew it was fairly priced from our research and the free Carfax that Knox provides - the fact they provided the Carfax was a good sign that they wanted to be upfront and transparent; we quickly learned not every dealership provides the Carfax.We went on a Wednesday morning and were able to walk over to the car and look it over without anyone immediately approaching us, which I appreciated. We met Christian Knox, one of the owners, inside. Christian is great! Hes very polite, honest, straightforward. He didnt try to sell me on the car or talk to me constantly. He let me test drive the car to my mechanic. When I came back and had a couple of minor, pre-existing issues with the car, he worked hard right at that moment to try to fix the issues.My experience was only with Christian, but I think its a general rule that they wont negotiate on price unless the car has been on the lot for 30 days or more. Christian explained their pricing process to me in a lot of detail, which was surprising - the process made sense to me to show me that they really do attempt to fairly price the vehicles. Cash or cashiers check only, so be prepared for that.Overall, no nonsense, honest, good people at Knox Auto Sales. If I need another car, or I know someone who needs one, I would tell them this is the first place to look. Im very happy I went here and Im at peace with the purchase.

VI
Review №63

Super helpful and professional

Sc
Review №64

Great service, friendly staff

Be
Review №65

Really good customer experience, no pressure, lots of inventory at reasonable prices. Excellent website as well.

Sh
Review №66

Great people and has the best customer service. Caring about their customers and what they are looking for.

pr
Review №67

Simply dont buy from here. horrible cars with tons of problems. save yourself time and money.

Le
Review №68

Great buying experience no problems

Jo
Review №69

Tiny little place, nice employees

Jo
Review №70

I found Knox auto through a craigslist search. They had an explorer at a price I couldnt turn down (as long as everything was okay with it). Upon arriving, I must admit I almost didnt turn in. I have to be honest guys, this joint looks like a hole in the wall. I did turn in, thinking I have some guy walk up just dying to rip me off.On the contrary, I dealt with someone who was reasonably honest. The truck I bought had a couple of issues (if you buy a used car, you should take it to your mechanic before you put money down on it anyway). The body of the vehicle is ok... but I could obviously see that. Mechanically, its sound. Ive had the explorer for 6 months now without an issue. I cannot speak of Knoxs financing abilities... I dont do on the lot financing. What I can say is I paid under KBB good private party value for a vehicle from a dealer. It wasnt detailed. Knox employees (all from one family I assume) did know all issues with the vehicle up front. I confirmed this through an independent mechanic. They lowered the posted price accordingly. In addition to the good price, the owner has an arrangement where you receive a discount from a local mechanic. I have my own guy that will give me roughly the same price, but it is a very good gesture. All in all, these guys are good to go in my opinion. As for their financing tactics... if you have to resort to on the lot financing (I understand some people must at no fault of their own) then you can stand by to get your car repossessed at month 2 of being late. Honestly, thats being kind of generous.

Se
Review №71

Test drove a car there 7/8/17. Car drove nice. Carfax was supplied by dealer. Car had issues from the start. Driver side headlight didnt work, passenger side brake light didnt work. Inside smelled like dogs. Big gap where the back driver side window rolls down, big enough to let water between the door panels, could cause damage to the power window motor. Noticed the car had overspray around the drivers side hatchback window. The carfax indicated 2 different rearend collisions, one of the 2 also had a side impact. Salesman tried to sell me on the fact that both owners keep the car even after it had been repaired. (previous owners didnt keep the car that long). I know its not a brand new car, but come on guys, make simple repairs, detail inside and out before you show your cars online.I wont be back, wont recommend them to anyone looking.

ky
Review №72

(THIS PLACE SOLD ME A JEEP WITH A CRACKED FRAME)Bought a 2000 Jeep Grand Cherokee a little over 2 years ago and the thing didnt even last a year. The radiator even compleatly cracked and failed sorting engine coolant all over the place less then 24 hours after buying it. The dealership (if you can even call them that) was nice enough to send a flatbed truck from a neighboring dealership but was also nice enough to charge me for a new radiator. Yes I know that the Jeep was bought as isand if the radiator had broke a week or 2 after buying then I would just say it was bad luck. But this is what makes me think it might not only been bad luck. Unfortunately I had to leave the Jeep with the dealership for about a hour after deciding to buy it while I went to the bank and DMV. Now Im not leveling an accusation here but I am saying its a odd coincidence that the radiator blows up the next day and the dealership charges me the exact amount that I talked them down off of their original asking price the previous day. The jeep had nonstop problems for the next few mounths after buying before it finally quit because of a broken Frame. My mechanic told me the frame looked like it was damaged in a previous had finally broken.Will never buy from them again and have gone out of my way to inform other people to stay away for there safety and everyones safety on the road.

Wi
Review №73

They dont refurb the cars they sell. They dont know enough about cars to be selling them. I test drove a car that had multiple things wrong with it and they said they didnt know about them or that thats the way the car is supposed to be. #bunchofpunks #hugefailure

Za
Review №74

Nice guys. Willing to deal...

Bu
Review №75

Awesome, super friendly and honest!!

Al
Review №76

Google asked me what I like about this place, nothing, they are liars, cheapos, and crooks. I bought a 2000 Subaru Impreza Outback Sport Wagon from them a few months ago, they have Carfax that dont match up with the car in terms of details; example the Carfax said the car had 78k miles, when I got it, it had 109k. I looked past that, they would not fix the brakes at all cost, car had original timing belt, cheap hub caps, and a few other porblems when I took it to a mechanic. They were well aware of the milage, and falsely advertised it. I had to get a car for my job, and asap. So if I had more time, I wouldve went elsewhere. Not to mention they are not the friendliness people. Go elsewhere, save yourself from a headache.

Lo
Review №77

Went to car lot, no one came out to talk to about a vehicle,

Ge
Review №78

Nice buying experience.

Ge
Review №79

If you need a car knocks in the place to go people are very friendly and knowledgeableabout the cars.

Ro
Review №80

Family owned and operated. By people who care

Le
Review №81

Cars look bad too cheap no good service

ch
Review №82

Bought a car, but ignition switch is jacked up

Ju
Review №83

Good price all

Ap
Review №84

I love my car

mi
Review №85

Bought my bmw from them and have nothing but good things to say about the staff and the buying process as a whole

Eb
Review №86

❤️

Information
100 Photos
86 Comments
4.3 Rating
  • Address:107 NC-55 E, Dunn, NC 28334, United States
  • Site:http://knoxautosalesinc.com/
  • Phone:+1 910-891-1142
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:10AM–4PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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