Many thanks to KM Sheet Metal for helping me solve my gutterless sun room drainage problem…. They built a custom leader head for me, allowing attachment of rain chains, and - voila! Very patient, professional and helpful - kudos! And you should definitely find a way to advertise on Pinterest - they’re clueless on external angle solutions like this!

I ordered some copper gutter supplies and they were excellent in assisting me. After a couple emails we decided what I needed. Everything arrived (earlier than I thought). I want to thank Gui, for helping with sizing and Stephanie for helping me add to my order. Great company to work with.

I ordered copper downspout cleanouts, they are of good quality and work very well!!The items arrived on time and in good condition. The price is fair.

Great product, shipping was quicker than expected. Professional people with great website and technology. Communicated well along the way. Will be back for more.

K&M kept me informed of progress throughout the process. When the order was lost by UPS, K&M immediately made replacement parts. The replacement parts arrived as scheduled and fit the job I needed them for. Great work team.!!

Great copper gutters and mounting hardware. Shipping was fast and communication was outstanding. Thank you !

Very fast service. Website very easy to use for the novice (like me) to find what I needed. Glad to do business with a locally owned company. I will use them again,

Absolutely first rate service!. We ordered a piece of custom copper work which UPS damaged during delivery . (I actually saw the UPS driver hurl the box out of the truck and into the street) when I contacted K&M sheet metal they re-fabricated the item and we received the replacement in LESS than week .BTW, this was the week leading up to Christmas 2020 ! K&M sheet Metal handled the situation perfectly.

Well-made and well designed gutter baskets that are tremendously useful!! Expeditious order pocess and delivery.

Very good price, great purchase experience with the shipping email notifications, I just which they had more metal tools.

The product is just what I wanted. It was sent very quickly and I was kept up to date on the delivery status. I would definitely order in the future.

Perhaps the best experience ever with online purchasing in terms of communication every step in the process. Well done!

The product was better than I expected - However, I just wish I did NOT receive so many e-mails notices as to when it was ordered, when it was shipped, when to expect it and lastly when it arrived. Just too many. I am a busy person and that many e-mails for one simple order is 100% more than I require.

In September 2017, I placed an order with Bruce from K&M and he was okay to deal with. The order was for $13,500.00 and the entire order was for copper gutters, leaders, downspouts, etc. The experience with K&M was a nightmare. The order was supposed to be shipped 2 weeks after full payment was made to K&M and the shipping was supposed to be $635.00 to New York from North Carolina. I received a call from the shipping company 3 weeks after it was shipped when I was promised that I would have the order within one week. I was told by Bruce from K&M that the order would include the forklift service but when I received a phone call from the shipping company, I was told that wasnt the case and that I would have to rent my own forklift and an operator to take 2800 lbs of material off of the truck. I ended up paying $695.00 for shipping directly to K&M for crappy service and I ended up spending $750.00 for renting a forklift from a local vendor near my area but the nightmare doesnt end here. The shipment was taken off by the forklift and my contractor since the driver didnt want to help. Since the material was approximately 2800 lbs and I needed time to open up the crate and check all the material to see whether anything came to us damaged, I was told by the shipping company driver that he didnt have the time to wait around. The driver left and as soon as we open up the order, I found 8 pieces each about 10 feet long with dings and dents all over them which means that they were either sent to me damaged or they were not packed properly and were damaged in transit. I called the shipping company and they didnt want anything to do with it. I called Bruce from K&M and he advised me to email him the pictures of the damaged gutters. I immediately took pictures and emailed it to him. I didnt hear back from Bruce for about 3-4 days and I ended up calling again because I needed to have all the materials for my gutter guy to start installing gutters since I wanted the gutter installer to come once and not have rt come back and forth. Bruce stated that he had to speak with the owner and then he would get back to me. After emailing Bruce few days later, he stated that the owner wanted to replace the damaged gutters but he wanted me to pay for shipping and I told Bruce that absolutely no way, I was going to pay for shipping again since their product came damaged to me. He said that he will speak with the owner one more time. He finally got back to me after I kept calling and leaving messages and I was told that the owner wanted to offer only $877.77 because he felt that was fair. I explained to Bruce that the damaged product came up to $1300.00 and that I should be reimbursed the full $1300.00 or the product should be sent to me free of charge and shipping should be paid by the company and they are willing to pick up the damaged product but Bruce stated that the owner wouldnt accept that. What happened to customer service? I paid over $13,000.00 for the entire order and all I got was the run around. Since I had no choice and I wouldnt be reimbursed $1300.00 + for the damaged product, I accepted the $877.77. 7 months later, I tried calling K&M and no one would answer the phone. I called because I needed some additional pieces even though I had the worst customer service experience and finally Sales Manager, Eric answered the phone stating that the owner didnt want to deal with me. This is not right and I will be calling American Express to charge back the entire order as well as taking this matter up to my attorney. Worst company. I wouldnt recommend to anyone. Worst customer service and no business ethics.

Perfect piece for my project. I am glad to know of this company for future projects. Also a well made sturdy piece from a respectable gauge aluminum. Meaning not flimsy. Thank you.

Delivered as promised with great follow up.Will definitely use again!

Excellent quality and customer service! Turnaround time was much less than expected. Customer was extremely pleased with their inline downspout cleanout!!

K&M always come through with high quality at reasonable price.We order all our custom gutter accessories and they always look great.

We had an issue but Eric and the crew resolved it in a timely and ethical manner. Things happen from time to time so I get that. I’d purchase from K&M again!

I ordered just one item from K&M for $120 and they kept me posted on email at least 5 times throughout the process as to where my item was (even though it was a small order) it arrived well packed, damage free, and exactly as was described on their site. I saw another vendors item that was similar for $180 on the web. Why pay the extra, when this companys quality is right on target. Very pleased with my experience.

Most descriptive online catalog Ive seen to date! It makes me think even I can install my own gutters! ; )

Exactly as described. Well packed. Fast shipping.

Great metal shop for all your siding and roofing needs.

Very easy to order, phone to ask questions best prices i have seen so far

Everything from helping with selection to delivery, K&M Sheet Metal’s device was superb.

We live in southern California and just received 7 leader heads custom made by K & M. My designer couldnt be happier and the product arrived on schedule. Thanks

Thank you for the commercial conductor head from Chardon Ohio, worked great!!!!

Excellent service and quick (damage free) delivery. Thank You K&M.

Great craftsmanship at a fair price