The best paint store for product offerings and customer service. If you have questions about product selection or application, ask store manager, McNeill.
The store clerk was extremely helpful and knowledgeable. She gave me confidence that I purchased the correct product and could do the job myself.
The staff here are always helpful and friendly.
If you need a superior paint matching or design for your home- or workspace, these guys will get you what you need. With products for every application and staff who can recommend which one to use, youll get your project done right the first time, every time.
Staff is always helpful and friendly. And not to mention, their paint is top notch. I highly recommend!
See Gail. She is an expert at color choices. All the staff, though, were extremely helpful and knowledgeable. Much better than other SW locations in Durham.
Loving my local Sherwin Williams. Clean, relaxing atmosphere to select colors. Intelligent, helpful associates who hustle and get your project going. Ask about weekly offers. It is not just for contractors anymore!
Great customer service!!! The associates are friendly and knowledgeable.
Great service. All current discounts offered whether you take the coupon to them or not. Immediate help. Oh, and I swear by the quality of the product.
Very friendly, helpful staff. Impressive range of supplies for a very small space.
Didnt go there, went to Liquor store nextdoor
The service when I went in was beyond terrible! There was 3 people when I walked in 1 girl with short blonde hair on the phone behind the counter. 2 guys one tall and one short who was unloading the truck when I got there. The tall guy walked up to me and asked if he could help. I showed him a picture off pinterest of what I was trying to do and I was looking for oil based paint in those colors, he walked over to the wall and asked to see the picture, and looked at the colors. I said oh, I can just pick the colors I want, he said yeah. Another lady walked in and the other 2 didnt help her, so I told the guy Ill look at colors go help her. She was older and having a hard time finding what she thought she wanted after about 5 minutes the guy excused himself telling her he would be back. Around this time another girl walked in with long blonde hair. A gentleman who walked in, just have been an employee who worked close by, he got coffee, talked about him being sick, then the tall guy was like were having a food drive, not SW, me. Then the guy left after at least a good 5 minutes of talking and then the 4 employees proceeded to talk about this guy starting a non profit, and trying to think of names. He never came back to help the older lady who you could tell was so fustrated! I was trying to figure out my own colors, a bunch of swatches, color books. Not once did they ask if I needed help. The lady gave up, and I just finally grabbed all my swatches, and all the free color books to look at later, and I left. They let at least 2 potential sales walk out the door in that hour I was there. They were beyond unprofessional, and if you work in sales at a paint shop you should have way more knowledge of your product. I will not be purchasing from SW, and will go somewhere where the staff is more helpful.
Shay is awesome!!! Shes knowledgeable and quite helpful! This location is definitely a go-to Sherwin Williams!! Thanks!
Sherwin-Williams has high quality paints and color selection. McNeil provided excellent service in helping us select paint colors, finish and grade at the store.
Love this store and all the helpful associates that work there!! Cant say enough good things about them.
Fully stocked with paint and supplies, friendly and knowledgeable staff, clean and bright
Great paint. Easy access. Staff knowledable
The staff are friendly and helpful and there are several convenient locations.
McNeill is a gifted sales person.She was friendly and knowledgeable. She asked questions about our project.
Helpful staff. Great customer service.
Very quality paint and great customer service.
Wide array of colors, friendly support, suggestions offered freely.
If I got the product I asked for. I wanted exterior latex, got home and discovered it was interior.
Has all you need for painting.
Staff is professional, highly knowledgeable, kind and patient
Found what i needed and great service
Very helpful and knowledgeable
Bad
Good
Manager is on point
Just looking
Very good place and attention
Because he has excellent customer service and they serve us in both English and Spanish languages ...
Very efficient 👍🏻
Soso