The HEB has a much limited selection of goods although improving. If you want wine buy at the HEB PLUS in Lytle. The pharmacy is a zoo and has limited hours.
One star because this is a Texas based store and they still want to stop you, or make you jump thru hoops to carry your weapon to defend yourself incase of a emergency. Which is a God given right. So clearly they only care about the parts of the constitution that suits them. We have mostly switched to buying from local grocery stores that allows us to carry in anyway we want. Even if we pay a bit more. atleast we can help out the mom and pops stores in the area . And only shop there at heb for what we cannot find elsewhere. If we all do this we can reclaim our rights a little at a time.
Live going to this H.E.B. when Im in Laredo Texas,its spacious and fully stocked
Heb is the best grocery store on the planet. Love their meal preps and their low prices. I buy nothing but heb products because the are quality products.
They always have what Im looking for
I was at the Deli, and ordered the flaming chicken. It was dry and overcooked. They said that they had run out of plastic utensils. I remarked that they were in a grocery store. My friend and I walked over to where the salads were, in order to get utensils.
Nice place for groceries. Maybe need some renovation. But its ok.
I absolutely love the self check out.
In and out, products always in stock and very friendly and helpful staff!
This HEB is exceptional. I always find everything I need. If we could have one more of these in our city I would be ecstatic.
Best place in Eagle Pass, Tx. To get food, for sure.
Curbside 10/10 they really nice and respectful and helpful
I will never shop here again. I waited for my curb side pickup for almost an hour. I work in retail and I know sometimes things happen but its not what they did its what they didnt do. The answer the excuse they gave me for not giving me my order from a manager was I have no idea. I just had surgery thats the reason I was doing pick up. I got no apology, no explanation, nothing. Very disappointed
Good customer service nice people good shopping experience definitely shop again
This HEB is a gem. I order online, go to their curbside delivery area, and their personnel are like a well oiled machine: efficient and speedy despite the current holiday chaos. This staff is courteous and friendly. If you go into the store, it is always well stocked with everything you can imagine and more.
I truly appreciate the extra help they give us especially in this extreme temperatures
Easy to get there, just across the border from USA to Piedras Negras MX
Its a good general grocery store if you buy the typical American food or even Mexican or Tex-Mex food.If you are eating healthier, on a specific or particular diet, or limiting processed food youll really need to look at items and their ingredients.There is a very limited selection of organic fruits and vegetables. There are some organic and/or non-GMO items(processed) throughout the store but, again, very limited. Even these can sometimes have ingredients that ought to be avoided.Still much rather stop here, even if the items Ill be able to purchase is limited.
Great customer service.
This HEB is so organized and the Employees are all very helpful...
I love HEB PRICES AND DEALS..
Great self checkout service
I love going to this place.
I absolutely love this store. OMG I wish H.E.B was in the East coast. I lived in Texas for 5 years and it was a delight to shop here again. I made sure that I packed enough food for my road trip back to Florida.Thank you for a FABULOUS 5 weeks of good food😄😁⭐⭐⭐⭐⭐⭐⭐⭐⭐
Went in the morning and the whole store was shelving products and couldnt get everything I needed
Food... Meats... Vegetables.... Great.!!!! Service magnificent... WHAT I WOULD LIKE IS THE SHADE OUT IN THE PARKING AREAS... MEXICOS HEB IS SHADED WONDERFULLY.....SPECIFICALY PIEDRAS NEGRAS COAHUILA.
They always very helpful
A shopping experience!
Fast check out
Good service 👍
H-E-B is always a solid place. IBC Bank is in there with an ATM. Pretty grand selection of products.
Awesome.... Lady was very generous and gave me my meds fairly quick.
This HEB is almost always busy, but they do a good job of staffing appropriately to handle all of the customers. The selection is pretty standard for an HEB although they have fresh tortillas from local tortillerias and barbacoa on Saturday mornings. My only wish is that they has Lays Salt and Vinegar chips!
Great customer service. Lanes could be long at registers but cashier are quick. Place looks nice, clean and well organized.
Exelent
Best place yo shop. Wish it was a HEB PLUS
Love my HEB! Its always clean and well stocked.
Love the fresh food they have all the time
Wish it could be like the one on Bunker Hill in Houston. We need another HEB here in town.
Its a good heb.
Great merchandise and produce. Process are always less than other places and the quality is outstanding. I always shop at HEB and this one is at the highest level.
Always have low prices great costumer service
Super good everything fresh...
Good service, great customer support. Exceptional prices
Nice Customer Service !!!!🏅🛒Fresh Veggies and Fruits 🍎🍏🍉🍑🍇🍈🍋🌽🍅🍆🍋🍒🍐🍍🍌
Visiting from Houston TX very different atmosphere great customer service and polite helpful folks! Shout out to Maribel (cashier) and Chris for an great customer service and beautiful attitude! Store Super Clean!!!
If only you could check out a little faster 😬
Really bad customer service they made fun of an elderly adult (my mom) . She forgot some shrimp that paid at the store then she found out and called to the storethe guy that answered told her that if she have the receipt she could go anytime and get them she asked him for his name and he said James ( false name he was making fun and pranking her) She went to the store and refuse to give the product because there was no James at the store they made her feel like she was lying and taking advantage and embarrassing her .They should show more respect to seniors or customers and not make fun on us .
You Find everything and fast Register
Love it everyone very helpful 👌
A great business run very professionally very polite staff, great prices
H-E-B in Eagle Pass is just better than Walmart. Nowadays that we have curbside, Ive had a better experience with them.Ok, so I wrote this post almost a year ago, they did a great job during the pandemic. Some of us still decide to use curbside a year later, and its very frustrating to wait 20 minutes when you were the first car here and other cards are being tended to. Also, its very annoying that lazy people do not want to park in regular parking spots so they take up curbside parking. I mean I know its not packed at curbside usually, but its ridiculous that an able-bodied person has to take up one of these spots.
Cashier dont know how to attend people and I rude managers too
Great variety products.
This store has a lot of good fresh produce, meats and vegetables, that sort of thing. Its limited on a variety of other things, like canned goods, cereals, and condiments. The one big mark against this store is that since its close to the border, you get a lot of cross border traffic from Mexico and theyre usually pretty rude.
HEB always delivers
Didnt except my nevada CDL license even though I showed my medical card and countless things to prove its real. YALL MOMS A HOOOOOOOOOEEEE
UPDATE: My husband convinced me to visit again and although hesitant, I gave them a second chance. I Shopped for flowers and was very well taken care of by Sandra R. who helped me put together a beautiful bouquet and she was very friendly as well as had a very pleasant personality. Then at checkout, Cynthia M. was dealing with a hectic customer before me and she handles the situation with professionalism and her smile never faded despite the customer being rude and unpleasant to her. She greeted me with a smile and I told her about my previous experience and how her and Sandra changed my view of the store. Sadly, I saw Luis and the manager again and was not happy to see their faces, but hope they can too adopt Sandras and Cynthias attitude instead and learn from them on what customer service should be about. Bumping HEB to 3 stars instead of 1.Years without coming to HEB (since I was a minor) and I have always stuck with Walmart. Today, I came for the convenience of being near it for the moment being. I noticed big lines on 4 or 5 registers open and opted for the self checkout instead. My mistake was assuming and not seeing the sign on top that it was 10 items or less. The manager approached me as I am practically more than halfway done scanning and obviously I didn’t pay attention to the sign, instead of letting me finish, he tells me to put everything back on my cart and he will cancel the order. Strike one since I’m a fast scanner and almost done scanning my about 20 items or so. Then strike 2 at the register with Luis G. I get to his register and before he starts scanning, I tell him if I need to scan the box of juices (as it is heavy and I cannot lift it). He tells me no or I’ll get in trouble. Understanding. He asks me if I had any other items on the cart, I say no. He then tells the guy bagging while handing him the scanner “Here. Check to see if she has anything else on the cart.” The guy says “no”. I tell him that’s what I said. Like if I’m gonna steal anything for God’s sake! Never again coming to HEB. I’m sticking to Walmart where they have nice employees and no limit on the self checkout.
Favorite store
Open and well stocked. Wear a mask.
There is nothing there right now no food
Excellent !!! I love Heb, great customer service, I always find all I need and is very clean.
Because there fruit is perfectly ripe and delicious 😋
Lots of fresh items!
Good Prices!!
Great place very clean
Fmorne
Excellent
Love the prices and love the customer service
Fresh food
Always very good service and very clean place. Also very friendly smiling faces of people working there. Thats what I consider a friendly place to shop. They make me feel at home every time I go there. 👍
Great items at great prices
Store is nicely organized and employees do their best to keep items stocked despite people currently panic buying. Also HEB prices cant be beat!
It is safe and easy to put order on the website and when u show up they bring your order to your car.
Employee Cynthia Martinez was very rude and did not respect my decision of social distancing. I was following rules and in the spot I was supposed to be. She asked me to move up in line to bring a customer from another lane. I stated that I was not comfortable moving up till the customer finished paying. She said, Smf! Smirked and told me maam you can move up. I said, not till they check out. She yelled, saying HEB gas rules (which I was following and she was urging me to break). Laughs at me and says that if I have a problem to talk to her supervisor. I brushed it off. Moved up when it was my turn and the famous Cynthia Martinez approached me again, leaned in at me breaking social distancing, invading my space. Smirked to me in a very hateful tone in Spanish saying, No te dije nada, solo te pedi que the avansada! And walk away angrily. She had no right to reappoach me in any form or way. Her behavior extremely inappropriate. I have been a customer since I moved to the area and have never been treated in that manner. So disrespectful and a lack of common courtesy. She tried to take my right away from me. View the cameras. I expect to see a change in her lack in customer service and teamwork. Shameful!
Our only and best Grocery Store.
This is one of the two big stores in town, you can get excellent food here, good friendly service
Upon entry I always get greeted at the door, cashiers are always friendly, the people in produce are very helpful, Meat market has a large variety of cuts and cuts that come pre seasoned. Cakes and donuts are really tasty( I can never just have one donut!). I always get in and out pretty fast. Be aware that the store requires for you to purchase plastic bags or take plastic bags. I’m adding this, so it no longer comes as a shock to those who do not know
I remember my first time going their because i was lost and great and wonderful workers helped me out !Great food for great prices.Always have great deals going on.When im in town i always want to get my groceries here !Love itNever leave the store unsatisfied !Cashier are super nice and friendly
Friendly staff with everything fresh and decent prices
I shop curbside and will continue to do so
Wonderful employees, so nice and helpful, great customer service. Clean and well stocked. My only suggestion is that the store would carry more healthy/ vegetarian / vegan / organic options.
Great place to get all your necessities for the house. Has a fish/meat department. Plus a place to get freshly cooked chicken
Always full and clean
Once revered as a business to have a Great Shopping Experience, but alas that is no longer the case. The walls are adorned with less beneficial foods than it once occupied and replace with about 80% obesity induced junk food. Unfortunately the store no longer has the array of options it once had, but that is not the company to blame. They only cater to what drives sales among the majority of the residents of Maverick County, all in the same while losing integrity as a well rounded grocery stores. Perhaps this is but a small example is what caused H.E.B. to fall to seventh place behind competitive groceries. H.E.B. may provide better product in larger more health conscious areas, but along the rural areas it is no more than a candy store.
Great prices and nice people.
Great service
Always good service
Friendly service, front desk service was great. He even look for extra parts that might be needed to complete the job. Great job!
This site is practicing safe social distancing!
Love the prices... cheaper than Walmart. Awesome quality on the fruit.... overall experience 10+ AAA.. a lot of savings.
Was bot a busy as usual...Store was organized and products easy to find