Went in for emissions on a Saturday morning. There was no wait to speak of and I was assisted and on my way out within 10 minutes. Woman at the counter was extremely friendly and cordial. Place was very clean - both the office and shop in back.
THESE PEOPLE ARE HONEST, and FAIR!!!I am SO PLEASED with this Auto Shop! By accident, by chance last winter they were the only shop open in all of New Haven, as every shop we called had closed due to the blizzard. The owner, Kirt, stayed open for us. I called him on the way to ask him to please stay open, we will be there. He checked our emissions, and shut shop.Forward to 8 months later, and my muffler is shot. Crack in the pipe at the manifold. Took it to the dealer, took it to Midas, took it to other shops.Then I took it to Swanson Auto. BY FAR THE MOST REASONABLE. NOT EVEN CLOSE. One place were 3x the price, another 5x, some 10x, and one even 20x. Brian, the Tech did an amazing job with my car and it sounds like an electric car now. It purrs like a little kitten now. Thanks Brian, Thanks Swanson Auto. Thanks Kirt. Amazing work.PURE LUCK! I was so impressed with Kirts humbleness, honest demeanor, and overall attitude in the middle of a blizzard that shut down the entire state, I asked Do you sell cars here? As we were looking and he seemed like a trustworthy guy. I wanted to buy a used car from this shop. He said, no, sorry, we are only a repair shop.
Being a woman, its incredibly difficult dealing with ANYONE when it comes to cars. Even the dealership where I bought the car will constantly upsell me and the oil changes there are $80+ for some unknown reason. So a friend referred me to his mechanic, and Ill never go anywhere else. The owner is super friendly and very dad like. He was sweet in telling me I needed new windshield wipers and gave me a heads up that with the cold coming, my tire pressure monitor might come on. My oil changes are $40 and take 30 minutes when theyre not jamming. I cannot recommend this place enough.
I always had my emissions done there; hassle free and respectful staff. Recently I had them do a small job, which I normally would have done myself, and they did a great job for a fair price. I plan on returning whenever I need more work done.
Kirt Swanson and his team are no doubt the best and most honest mechanics in this area. This business operates on integrity, understanding and attention to detail. We would recommend Swanson’s to everyone that we know. They are like a breath of fresh air and you know with no uncertainty that your vehicle is repaired and done properly. Thank you Kirt and Julie…👍👍
This garage is honest. Our check tire pressure light was on, which my wife mistook for the check engine light. At some point the warning light went off, since this warning can be a bit fickle in a Subaru Forester. She dropped it of at Swanson and they were nice enough to give her a ride home for free. They also ran tests but could not find any thing wrong with the vehicle and there was no charge. All that was wrong was our tires needed air. That is honesty. Thank you, Swanson!
Awsome guy got me right in and out for for emissions and I got to renew my car insurance online in minutes thanks for the great service
Great, trustworthy neighborhood garage! Everyone is very pleasant, uncommunicative and helpful. They also do Emissions. Highly recommended.
I went to Swanson’s because my family recommended them and also they had great reviews. I needed to have my emissions tested and when I went there, I walked in and was out less than 10 minutes later, they were super friendly as well!
I had my emissions done here.Very quick ..in & out.Pleasant atmosphere!
Excellent experience. On time appointment schedule, the work was performed at the scheduled start time. Very comfortable waiting room with great customer service. Skilled mechanics.
Great service. Staff is informative
Swanson automotive is the best. Extremely reasonable and very fast. I never worry about their recommendations for work. They truly are customer first folks!
They were nice and provided good service. I recommend going in early when they open if you want to feel special because they are busy throughout the day.
I have been to Swanson Automative several times. Their services are very good. I have gone for regular oil change multiple times. Also, I had to tow my car once when my car broke down. Every time they were quick to get the job done. I highly recommend them.
This place was awesome. They cleaned my car with considerable precision and detail. The only obstacle was the lack of signage as to where to begin the car wash.
I go to swanson for emissions tests on all my cars. They are always friendly and fast.
Ive been going there fire a few years. Unfortunately Ill need to find somewhere else as they never wear masks.
Usually they are very efficient, but this morning I went in for an oil change and got an emissions test instead, for which the car was not due. When I noticed, I went back for the oil change.
Honest, hard working staff. Been with them since they were at their old address on E Main St, before moving to their new bigger facility They didnt go up on their prices. Everyones so polite, & respectful. Marcio, & Kurt, worked on our cars, & did a awesome job. Quote you the price before even working on your vehicle, after the diagnostic tests. Dont overcharge. & theyll give you a fair price. Definitely will always bring our autos to them.
Hands down the most honest place you can take your car for repairs highly recommend!!
Always good work at fair prices here
Luv them! Honest & Professional.
Great service, reasonable and knowledgeable. Highly recommend!
No appointment needed for emissions, couldnt have been easier
Never a bad experience at Swanson Automotive. Mechanics you can trust and service you can appreciate. You can rest easy knowing your vehicle is in capable hands and youll be paying a fair price. Emissions testing is cash only
Anything wrong with my car I wouldnt go anywhere else except here. Very fear prices, and experienced mechanics who get the job done no matter what need to be done. Drive right in and im sure these guys can help. And they have a cute lil dog that walks around
Best place to get emissions very professional
Excellant service. Very fair pricing. Honest shop. Great help by letting me use the shop loaner car. Just be sure to call ahead to make sure it is available.
Fast service!!!
Best mechanics who also show patience and kindness towards their customers. They are honest and prices very reasonable. They have helped me out numerous times.I highly recommend Swanson.I will never go anywhere else...Georgianne Nobile
My experiences at Swanson Automotive in East Haven has been nothing less than outstanding. Quick service, good prices, and quality service are not easy to find everywhere, but those can all be found at Swanson Automotive. On top of that, the well-mannered customer service stands out at this automotive center as well. I honestly wish I knew about this garage earlier before I faced a collection of bad experiences elsewhere.
Hidden gem in East Haven. Very friendly and skilled staffs. Price are very reasonable. If you are finding an alternative for BMW north Haven service center, this is THE one. Engineers are very skilled in serving BMW cars
I have gone to Swanson since they opened on Main St and have followed them to their new location on Short Beach. Kirt and Marcio have always been honest and provided me with great service at reasonable price. I trust them with mine and my daughter’s cars because I know they care about both of our safety on the road.
Took my car right in and plugged my tire and was out, in less than 15 minutes.
Swansons has become our go to spot for service on our Saab. We appreciate their organizational and professional skills. The work they have performed has been top-notch. They are prompt and courteous. the shop is brand-new and convenient. They know and value European cars.
I have been going to Swansons for approximately 5+ years now. Ive recommended them time and time again! Kurt proved his character & honest business dealings to me the very FIRST time I walked into his shop because it was close to home. I was told by AAA that I needed to replace the alternator on my Acura (a fairly pricey undertaking) but in reality, Kurt called me before any work was done - as they ALWAYS do - to inform me that it was in fact not the alternator but the supposed brand new battery I had just purchased off of the AAA battery truck earlier that day!!! If a business is more trustworthy than AAA (who has been around since they invented cars) them Swansons has me as a customer for LIFE! (LIKE IT OR NOT, GUYS!) 😆😆😆 😉😉😉
If there was anyway to give them more stars I would. Maricio is a phenomenal mechanic, Kurt and the rest of the staff are the most honest people Ive ever met in the automotive industry. Once you bring your vehicle here you will not want to go anywhere else.Great business guys!
Quick and to the point for emissions
Swanson Automotive is organized and straightforward. After the issue is resolved, Kirt takes the time to clearly and thoroughly explain his diagnosis and offer suggestions or particular things to look out for in the future. Very pleased and will continue to be a returning customer.
I went there today Very clean,Very friendly &Very fast emissions testing done
Good and fast service. Acceptable prices. They even charged me less than the estimated price they gave me before.
This is by far the most honest & fairly priced mechanic Ive even done business with in my 20+ years of driving! Kurt & Julie (the owners) make you feel very comfortable and welcome at their business. Its almost as if they treat you as youd treat a life-long friend. Theyre not lacking the business- I believe they honestly care about you- not just your $!! I would recommend them time & time again to anyone who asked for a good mechanic- the only lie would be that theyre not good- theyre EXCEPTIONAL! A truly rare find in this self serving world!! In a class all their own.UPDATE 2020- I guess when your a good, honest person with a great work ethic that has integrity and wants to keep his business in peoples good standing it must get kind of boring. .Im kinda kidding- I have nothing to add but another validation that Kirt & Julie (and all the guys that work there!!) are STILL AT IT!!Keeping the customers coming back time and again due to their honest and fair service that they SHOULD BE very well known for & highly praised as their businesses, building and client list just keeps growing and NOTHING is sacrificed or no longer important just because theyre extremely busier than BEFORE!! KUDOS GUYS! KEEP UP THE FABULOUS WORK! 😁😁
The guys who work here are awesome and I never feel like I am getting ripped off.
So glad we found this place!
A good honest garage. Prices are very reasonable.
All I can say is wow. I chose this shop based on location and great reviews. The reviews were accurate - professional service at reasonable prices. Marcio installed a new exhaust in my old Honda Civic and I couldnt be happier. If I were local Id have Swanson do all the work on all my cars! Thanks Swanson, thanks Marcio, thanks Ed!
If you have a car then this is the place for you!
Excellent.....I give them 10 plus stars
I went to get an emissions test. I was in and out within 10 minutes. Very convenient.
Great place to get your emission test done
Polite and customer service oriented, I could not be happier with the service at Swanson Automotive. The price was fair and the service was clearly communicated with no upsell to additional services. Excellent.
The staff is very knowledgeable I go there all the time for everything I have five cars two of them are performance mustangs they work out all my cars prices are reasonable the answer all your questions and theyre just really helpful the guys are great
Have dealt with Swanson on a few occasions and found that they are professional, friendly and reasonable in cost. They are my go to garage for all things pertaining to my car. Trust them completely
Very friendly and honest staff.
Wonderful, honest service by both Kurt & Marcela (I hope I spelled that correctly). I am a new customer and now my family all go to him and anyone else I can recommend.
Great friendly place to get your emissions, although I did fail for resetting my Fault Codes after some stupid Drive By Wire error triggered. Ill be back in a week.
Niece people to deal with very friendly great place to have work done to your vehicles.
Customer service is excellent and they take good care of your car. Highly recommend this place
Excellent in every way
Kurt is the best very honest shop that wont break your wallet.
I have been coming here as long as they have been open. Wouldnt go any where else. Kurt, the owner, has always been honest and fair and I would reccomend Swanson to anyone. Service is fast.Last time, when my car was on its last legs, Kurt literally told me dont put any more money into this car and then gave me his best recoomendations for the next car thats best for me. He saved my arse. More then once.
Kirt at Swanson Automotive is amazing. I called him last minute about a issue that was going on with my company truck and I needed it fix fast. Kirt told me to bring it down to the shop. Truck was fix and ready the same day. A+ Service
I wouldnt go any other place when they quote you a price thats the price the job is done right
Trash dont waste your time or money
Great in and out in minutes very professional
The best mechanics around.
Went for emissions checked. It was quick and easy!
Always reliable and honest!
Honest and reliable service! Thank you!
Emissions test done. In and out odd service. But solves the issue so I guess its ok
Excellent service, Would recommend this place to everybody.
Good Service
RUDE ( kirt)
Great service! & honest employees
Very quick emissions done. Walked in and done in 15 minutes.
Great service outstanding staff highly recommended
Friendly, knowledgeable staff. Stopped there for a noise check on my car and the staff was great, test drive my car, put it on the lift, showed me the part and charged me nothing.
Trust diagnosis. Friendly.Do good work.
Excellent service!
Good people knowledgeable great service
Excellent service trustworthy people.
Excellent 💪
As honest as it gets
When it comes to emissions testing, in and out within minutes.
Emissions done in under 10 minutes.
Quick
Very fast and friendly
Very clean and fast in service.
Fast service