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Verizon Authorized Retailer - Wireless Zone
725 Foxon Rd, East Haven, CT 06513, United States
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Verizon Authorized Retailer - Wireless Zone

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Le
Review №1

I recently went to switch from my 11 to the 13. The process was so stress free and quick! Aaron was a great help, explained everything and made sure I understood exactly what I was paying for. No complaints.

Ke
Review №2

This stores customer service is absolutely amazing. I recently upgraded from an iPhone 11 with AT&T then switched to Verizon and got the IPhone 12 Pro Max. Aaron helped me out a lot with everything that day. Today I purchased an Apple Watch with the help of Israel (store manager) and Aaron they were both phenomenal. 5/5 no doubt

Li
Review №3

Israel and Jordan were Wonderful!! Extremely pleasant and helpful and patient! Excellent Pleasant Experience, highly recommend this location and these representatives. Thanks Guys!!

le
Review №4

Aaron did a great job assisting me! They were all so nice took care of me quickly and got all of my issues handled very happy camper!!!

Ro
Review №5

I Highly recommend this store! Jeff did an amazing job setting me up with a new phone and watch. He is so patient and great to work with. Awesome Job Jeff!

Ga
Review №6

Jordan and Jeff we absolutely wonderful and made my experience great. They were very considerate and knowledgeable.

Da
Review №7

Great customer experience, Israel was great and fixed all my problems

Ni
Review №8

Michael was Awesome! The staff is So helpful and knowledgeable. Thank You Verizon for making this experience the Best support I have ever received! Great Job! I highly recommend the East Haven Store!!

Jo
Review №9

Very impressed with the service at this Verizon store.Israel was very professional in helping me with my new phone. I will definitely be shopping at this store again.

Jo
Review №10

Jeff, Israel and the whole east haven team are the most knowledgeable reps in verizon!! They’ll solve your issues, and find you the best deal possible along the way!!

Di
Review №11

Jeff took great care of us. He was able to get me a nice new Samsung phone and even got our bill down a little bit.

Ag
Review №12

Needed phone upgrade and received outstanding service from Israel. Very knowledgeable and professional...

Da
Review №13

This place was amazing! Very fast and efficient. Mykal helped me get into a new iPhone and got all my information over. Also got my 2 daughters new iPhones and a tablet and we’re still paying less than we used to. Love it here!

De
Review №14

This location is amazing. I came in and I was going to switch to T mobile because I didn’t like how much I was paying. Mykal looked into my account and was able to get me on a cheaper unlimited plan and get me a new phone! Super helpful here! Telling my family to come to this location from now on!

Ke
Review №15

Jeff and Mike did a great job and went the extra mile to get me a deal on my new phone. Thanks

St
Review №16

Jeff Salovski is a pleasure, very knowledgeable and helps me with me any question I may have. Will be going back to the store.

Le
Review №17

They’re amazing over here! Mykal was able to look at my account and save me some money and get me into a new iPhone 11 and tablet. Got all my information over as well. Telling everybody to come here!

Ja
Review №18

Jeff took really good care of me and saved me a few bucks on my monthly bill. Will be coming back to get a new phone in a few months!

Pa
Review №19

This East Haven store is way better than the North Haven store. They are very helpful and informative. Mykal helped me and my wife upgrade both of our phones and got all of our information over smoothly. Very efficient.

Ar
Review №20

This place is so nice! All of the reps were extremely friendly and made me feel comfortable. Mykal helped me get into my new Galaxy and got all my information over. He was very helpful

Ca
Review №21

I love this location! Theyre very helpful and nice over here! Mykal helped me upgrade my phone when the screen started malfunctioning. Hes great.

Ca
Review №22

This location is amazing. They are very helpful and friendly over here. Mykal helped me out and switched me and my husband over from Metro and got all of our information over. Love it here!

Ja
Review №23

This is a great location! Mykal Javi and Matt got me and my husband in to 2 new iphone 11s and got us a new tab and our bill stayed basically the same. Theyre wizards over here! Very pleasant as well

Cl
Review №24

Came to add a line for my son. Mykal told me about the Buy one Get One free iPhone 11 sale and I was able to get my son a new 11 and my wife one as well. He’s very helpful and has a great personality. Telling my family to come here all the time from now on

Br
Review №25

Jeff took great care of me and got my new phone working!

Ch
Review №26

My phone was cracked and I had no insurance. Came to the store to see how much it would be to fix and Mykal got me into a new phone instead of paying all that money for the same phone. He was super nice and helpful. Awesome service!

Pa
Review №27

Mykal was so nice! He got my granddaughter into her first phone and the bill didnt skyrocket. He was very helpful and informative. Such a pleasant place!

Je
Review №28

Great staff here! Mykal got me into a new phone and got me a new tab today and was very helpful and informative. Made getting a new phone so easy. I love it here!

Ca
Review №29

Israel provided great customer service and a huge asset for Verizon, he was the best

Ke
Review №30

This location is great! didn’t even know it was here. Mykal helped me add my brother to my account and even got me a new apple watch! he was super helpful and made us feel comfortable. love it here!

Ap
Review №31

First off, let me say I work in Customer Service. From the second I spoke to Javi on the phone, she had the BEST etiquette and customer service!! She went ABOVE and BEYOND to help!! I previously only went to Verizon in Branfird, where I felt rushed and there are rude guys there! Im ELATED, there is a store in East Haven now!!!When I finally came into the store, it was METICULOUS!! She was amazing, so was Mike!

co
Review №32

Went down to the store for help with my daughters iPhone. Jeff took his time to help us get everything situated. Even got a new tablet while we were there. Great service. Thank you

ba
Review №33

Mykal was great! He was 1 man machine working with so many people at once! He was able to switch my 4 lines over from Sprint with ease and he was so nice! I love his energy! My whole family will be coming here from now on!

Pa
Review №34

Great service! Mykal helped me get into my new galaxy a21 and got all my information over. He was super helpful and very nice

Ve
Review №35

Amazing location! Mykals very helpful and informative. Worked with me for an hour to get my stuff on to my new phone. He was really nice!

Al
Review №36

Super great staff! Mykal helped me switch from T Mobile and he was very helpful and informative. Going to tell all of my friends to come here from now on!

wi
Review №37

Ive had quite a few issues recently charging my phone. Jeff took great care of me and got me all setiup. Thanks guys

An
Review №38

Jeff, Israel, mykal are all great guys and this store always helps me with my problems go see them for all your wireless needs!!!

Ch
Review №39

Mykal was great! Helped me get into my new Note 20! Got all of my information over as well. Love this location

Jo
Review №40

My man Mykal is always helping me out when I come in! Upgraded me today to a new phone and got all my information over. Always has been a nice and helpful guy

TA
Review №41

Switched over my 6 lines from T Mobile over to Verizon and Mykal helped me. Amazing service! Got all my numbers over and all my information over to my new phones with ease! Was very friendly, helpful, and informative. Will be telling all my friends to come to this location!

De
Review №42

Love it here!! Mykal is very helpful and super nice! Got me into a new phone and got me a new tablet. Also got all my stuff overdoing. Going to tell all my friends to come here!

Ma
Review №43

Ive been with verizon for a long time and this is by far the best service Ive got. I needed a new phone and Jeff took great care of me.

Su
Review №44

Mykal was extremely helpful In switching me over from sprint! Super nice staff and very efficient. Telling my family to switch over as we speak!

Do
Review №45

Jeff took great care of me. I normally go to the north haven store. No longer!!! Will be referring people here instead!

Su
Review №46

Very nice staff! Matt and Mykal helped me and they were so pleasant. They got all of my photos and contacts into my new phone. Theyre amazing!

An
Review №47

Just grabbed a new phone from Jeff. He was so nice and helpfu . I went to another store and they wouldnt help me with my employee discount. Jeff went above and beyond to help me out. Thank you so much guys!

Fr
Review №48

Had a great experience here. Jeff was very helpful and solved our issue. My daughter left happy with her new iPhone and tablet.

Ga
Review №49

Everything about my experience was amazing! Myke explained everything to me and was very informative. His customer service skills were absolutely amazing! Will definitely recommend to a few friends.

Da
Review №50

Great service! Mykal helped me out and got me out my old phone. Transferred all my stuff over for me and was very helpful!

do
Review №51

Great staff and friendly environment. The staff is very knowledgeable and prepared to assist with any and all questions/situations. Great place to buy phones and tablets.

Ed
Review №52

Mykal was great! Switched me over from Boost and got me a galaxy watch too! Got all my stuff over to the new phone too. Love it here!

Pa
Review №53

I love it here! Mykal helped me upgrade my phone and got all my pictures and contacts over! hes so nice!

Ke
Review №54

Matt got my son set up with a new phone and took the extra time to help get all the information needed from att so we can keep the phone number. Very helpful

Ka
Review №55

Jeff helped my husband and I so much. I love my new phone and they even gave me a few backpacks from a drive they did. Thank you so much!

je
Review №56

Stumbled upon this store when I was going shopping for groceries. Mykal helped me upgrade to my new 11 pro max. He was very helpful and professional. Love it here. 10/10 service

Pa
Review №57

Mykal was an angel. Helped me get into a new phone after mine broke and got all my information over. Love him and love this location!

Al
Review №58

Javi and Mykal were amazing! They got me and my fiancé into two new phones and they cost was super low. Love it here. Recommending everybody come to this location!

Cy
Review №59

Jeff did a great job helping my daughter and I after I got my phone wet. Wont be going to North haven anymore. Only here.

Wi
Review №60

Just stopped by to see what my new phone options were. Jeff took great care of me. Thanks guys!!

st
Review №61

Had to run down to Verizon to get some help with my phone. Jeff went above and beyond to help me out. Will definitely be coming back if I need something.

Br
Review №62

Store is recently under new ownership. The staff is very knowledgeable and helpful. Definitely going back for all my cell phone needs, great store!

Ch
Review №63

Great service over here! Mykal helped me upgrade my X into an 11 and Transferred all my things over. Super helpful and nice!

Ji
Review №64

Jeff helped me out a lot the past 2 days. He made switching over to a new phone painless. Thanks for the help.

Ea
Review №65

Dropped my Galaxy S9 in some water and came to this verizon store to see my options. Mykal helped me order a new Galaxy s10 and got all of my contacts and pictures over from old phone on to my new one. He was very helpful. 5 stars.

Ru
Review №66

Always get great service when I come here. Amazing staff and help me out with whatever I need.

de
Review №67

Great service. clean store as well! definitely will refer my friends and family to go there!

He
Review №68

Mykal was amazing! Got me and my husband into our new Galaxy A51s and got us Hulu, Disney +, and ESPN + ! Bill didnt go up too much either. Hes a wizard!

Ma
Review №69

Just stopped by and got a new phone with Jeff. He helped in getting all of my photos moved over and made it a pleasant experience

To
Review №70

So friendly and always go above and beyond! Always willing to help and dont pressure for sales

Je
Review №71

Amazing ownership great customer service helped me with all my needs gave me free screen protector with the purchase of my new phone and case very happy with my experience

Ty
Review №72

WOW! Amazing service. Switched over from sprint because of the rates that Mykal were able to get me. Thank you for the assistance, you guys rock!

Ma
Review №73

Awesome service! My Pixel 2 just crashed on me and Mykal helped get me into a new Galaxy. He even got all of my information over from the broken phone. Will definitely be telling everybody to come here!

Ni
Review №74

I love Mykal!!! Switched me from a Galaxy to an iPhone and I love this phone! He was so nice and helpful, got all my stuff over!

Es
Review №75

Shoutout to Mykal! He got me into my new 11 and got all of my info transferred over! He was really funny too. Made me feel comfortable. Gonna tell all my friends to come here!

Ot
Review №76

Jeff was great and let us in after hours to get my phone up and running. Thank you so much!

St
Review №77

I stopped into the East Haven Wireless Zone the other day, Jeff was such a wonderful help! I recommend anyone who needs help buying a phone or having phone issues to go see Jeff he was very knowledgeable and kind!

Ya
Review №78

Mykal was amazing! Got my daughter a new iPhone se AND got me a new iPhone 11! Got all my stuff over and everything. Love it here!

Ap
Review №79

Mykal was amazing! He switched over my line from Metro and got me a new Samsung tablet! He was super friendly and helpful! Im coming here all the time!

Bo
Review №80

Was in last week with a problem, the 2 shorter gentleman were very helpful and efficient at solving my issue.

Ka
Review №81

My man Mykal is dope! Got me a new tablet today and put all the stuff from my old tablet on to the new one. He was very helpful!

Lu
Review №82

This store has shown me and educated me on the product I bought, thanks to Mykal, I can enjoy my new phone!!

Mi
Review №83

Exceptional Service at this Location Jeff was great, knowledgeable and very helpful. thank you jeff mizz monika

Ja
Review №84

Great service and helpful staff. Will definitely be back again!

La
Review №85

Super kid-friendly store! The rep explained parental controls and screen time functions to me (mom) and showed my 10 year old all the features of his phone! My uncle comes here all the time for his many iPhone questions, being a senior it’s not easy keeping up with technology ( he always thinks there’s a problem with his phone), but these guys are so friendly and tolerant of his inquiries..they always take the time with him

Pa
Review №86

Didnt go in to buy anything was just having issues with my phone and they took the time to help me and review my account to try and save me money. Will be returning when I am ready to upgrade

El
Review №87

Jefc took great care of me and helped me switch from boost.

Ch
Review №88

Very great experience, Mykal was great and the rest of the staff. thumbs up

at
Review №89

I’ve been a life long Verizon customer since the early 2000’s. And I must say Mykal at this Verizon store is the best Verizon rep I’ve ever met

Li
Review №90

Just got my new tablet with Jeff. He did a great job and even lowered our bill. Plus I got a new iPad.

Fo
Review №91

Great customer service. Highly recommend!

Al
Review №92

Mykal is the best!!! So helpful and patient

Ch
Review №93

Staff was extremely helpful & knowledgeable. Helped install a SIM card in my laptop & answered all my questions

Ka
Review №94

Wireless Zone of East Haven is hands down the best customer service I’ve ever experienced. I’ve worked in retail for 19 years and know what to look for when it comes to servicing customers. I was helped by their store manager, Dennis, who was extremely helpful. When I went to him with my questions and concerns he assured me he would help in any way possible and do what was right for me. Well he kept his word and I couldn’t be happier. I don’t live close to that location, in fact there are about 3 locations within a 5-15 minute ride of my home but my past experiences make me not want to go. To say the least they were pleasant, empathetic, understood my needs, even went beyond my initial need, and made me feel confident in the choices I made and products I purchased. I strongly suggest giving these guys a visit if you need assistance with Verizon.

Wi
Review №95

Been shopping at this location for awhile now and they always do a great job! I live a fair distance from this store but its worth the drive to get that level of service. Visited them for black Friday and you could tell people like to shop here too. If you need anything Verizon dont go online or to a corporate store...go here. You wont be disappointed!

Ji
Review №96

I would highly recommend anyone visit the East Haven Verizon. The staff is professional and very friendly. They go above and beyond for you. The service was exceptional. Dennis and Justin are very knowledge and have great customer service. Ill be definitely coming back and encourage everyone to go to this location.

Sa
Review №97

Great team and followup service. Will be recommending all my friends and family go there. Thank you guys for a great black Friday experience.

Jo
Review №98

Professional you can pay with debit are credit card and Cash not like post road location CT Thanks make sure the manager is there service goes down with the people in backroom maybe I should go online like the gentleman said young lady the most professional with the people what happened to the personal the ones there now the whatever this what happens to good places. Always one bad person in the place the other live with it people at the top knows about that East Haven East Haven what when Why

Li
Review №99

Good customer service but it was not fun sitting in there with no Ac. Felt bad for the older customers

Je
Review №100

I would strongly recommend East haven Verizon for great customer service.i came in to pay my bill and was curious about the HUM.Store rep Brett explained some key features and I was sold after he said I can receive discounts on restaurants and hotels!He even installed it in my car and setup my account for it on the spot! For $10 a month, thats a steal! Definatly going to recommend to friends and family to this Verizon and buying the HUM!Thanks again Brett for your help😊

Information
6 Photos
100 Comments
4.9 Rating
  • Address:725 Foxon Rd, East Haven, CT 06513, United States
  • Site:https://shop.wirelesszone.com/ct/east-haven/725-foxon-road?y_source=1_ODM2ODA1Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 203-891-5519
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Internet service provider
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • Wireless 4U7 Foxon Blvd, East Haven, CT 06513, United States
  • AT&T Store690 Foxon Rd, East Haven, CT 06513, United States