I dropped off my husband’s prescription refill on Monday 6pm and asked to pick up on Tuesday at 9am. When I showed up at 9am, the prescription wasn’t ready. They told me I had to wait another 10 minutes. I told the lady on Monday that we were leaving for vacation on Tuesday and needed to “grab and go” and she said it would definitely be filled by then - obviously no communication with each other. I really don’t like their pharmacy - every time I leave the script and come by later it is NEVER ready. I like Rite Aid better - we only go here because of our insurance.

Spoke to Diana on call as soon as the store opened today to check the availability of an item and she was so positive and so helpful 👍🏻

I love CVS. They have a great pick up of hygeine products. As well as book essentials. Not to mention the vitamins and supplements. Got to stay healthy.

The girl behind the counter did not tell the young fellow to put a mask on. He ignored me when I asked where is his mask. Employee said she did not realize it. I said to her he was in front of facing you. How did you not see him. Please educate employees. Thank you

The service was always great until a few months ago. The pharmacy went downhill and is absolutely awful now. They are very rude and not helpful at all. I ended up switching to a different CVS nearby where the pharmacy staff is amazing, friendly, and always willing to help as much as they can.

Im glad to see that other reviewers have had poor experiences with the pharmacy. Over the phone, theyre rude and condescending. They talk to you like you know nothing. In person, theyre also still rude and their customer service is nonexistent. Today, I had the pleasure of talking to Jawanda in the pharmacy over the phone and I recognized her voice when I went to pick my prescription up. Other people experiencing the same service proves that she wasnt just having a bad day and I am typically very understanding, but this isnt the first negative experience Ive had. They make me never want to go to another CVS again.

My experience with the pharmacy lately has not been good. Attempted to resolve a prescription for nine months, they kept blaming the doctors office. Finally gave up and switched to Stop and Shop. They have been excellent and resolved my issue immediately. CVS also needs to work on their automated phone issues. Either incomplete messages with no one identified or contacting them to speak to someone, the phone hangs up when being transferred.

Cvs pharmacy on main st. East haven they are the best, always very busy, but very friendly, efficient, very hard working staff.

This is THEE WORST possible CVS on the planet. Call in or walk in youre dealing with absolute water heads who will make you wait 45+ minutes to refill one medication. This is my THIRD experience, every one worse than the last. I will go with out before I step foot in this hell hole filled with unprofessional morons.A pharmacist just literally answered my 45 minute hold and said yeah whos this?...alrighty then.

Worst place. Employees are very mean and rude

The employees are mind and rude in a pharmacy.

Friendly but seem understaffed.

Pharmacy and grocery at main Street

I transfer the prescription from Walgreens and they charge five times as much.

La peor farmacia arrepentida de haberme cambiado aquí; te hacen perder el tiempo, no tienen ni la mínima intención de ayudarte. Te hacen esperar demasiado por tus recetas, no tienen personal bilingüe. Sin duda alguna buscaré otra mejor farmacia.