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Boost Mobile
1836 18th Ave, East Moline, IL 61244, United States
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Boost Mobile
Comments
To
Review №1

Great fast service new girl was very friendly and helpful to my mom also patient

La
Review №2

Not very many phone options. The last was nice but she couldve paid a little more attention to the customer.

St
Review №3

I went to get the ebb I was approved for and the lady tried but I couldnt get it. Its sad when I have been approved for this service. She gave me a sim card and it still doesnt work. This program would really help me to save money which I would have for my groceries but I have to have a phone so I ended up having to pay the $50 in order for my service. This is suppose to be free and if I had it I would be so much free to buy my grocies. You need to train for better service

Ch
Review №4

Do not allow them to change the sim card. Said mine needed upgrading but I was left with a inoperable. Phone refused to correct the problem. Clame was boost problem and boost claimed it is dealers responsibly to provide a working phone. Niether one will correct the issue or return my calls

No
Review №5

Not Very Helpful At All

Se
Review №6

They over charge you for services, if possible go to the other two on the Ave *of the cities*. They don’t charge to put add-ons under $20.

Da
Review №7

Ok

Be
Review №8

Im here. Open signs on during business hours but the doors locked and no ones here two weeks in a row.

Gl
Review №9

Way better than any other phone companies Ive been thru. Just added a line to my plan and it didnt cost me an arm and a leg

ar
Review №10

Um im just wondering if they can fix this glitch my camera is black and wont work but its in perfect condition and do they fix microphones? like or reply as yes and if you can reply how much do you think itll cost?

Me
Review №11

I have the cool pad phone i go back the next day to buy the screen protector for it and I get home and it dont fit . So I call up there and they say they cant give me my money back for it but I can bring it up there and they will see what they can do .I get there he say oh that the one that go to it mind you the sides of the phone is not under the screen protector .the one in East Moline .and bad costumer service.

Sh
Review №12

Took long to attend to me

Ka
Review №13

Amaze:)

Ca
Review №14

Never open

Br
Review №15

I reccomend both the boost stores in moline. The one on ave of cities & the one off 4th ave floritene area.

To
Review №16

Really bad customer service.. Dude didnt add my insurance that i clearly paid for and have receipt for.. So basically am being screwed out my money.. I live an hour away.. Not like i can drive two streets down like excuse me.. Then said manager never comes into the store. When another employee said differently.. Too much going on in there

Je
Review №17

Excellent customer service

jo
Review №18

Professional, really liked the people.

Ol
Review №19

I have had my HTC Bolt since 7/6/17and it is not working. Cant answer call, texts, or shut off alarms because the buttons dont respond. When it does let me in it has either a bunch of horizontal lines or it looks like it is trying to load 100 home pages. I am told that I may have to pay for repairs and pay to mail it to you to try to fix it. I should not have to pay for anything because it is not my fault that I was given a defective device. The supervisor for tech support cant tell what falls under the limited warranty. I will never recommend this phone or Boost to anyone. Your service sucks! I was hung up on. Another just kept repeating the same thing. Another tells me I can send it using any carrier(ie FedEx) which I already know duh! But cant give me the address to send the phone. Then the supervisor said that I have to wait another 24-48 hours to see if I can get approved to not have to pay for shipping the phone for repairs. This is totally unacceptable in my book. I cant get a loaner from either HTC or Boost and I am supposed to be happy with this? No I am not happy. I will tell everyone not to use either company: HTC or Boost. And forget about Boost caring if you have a proper working phone. They will not help you either.

Re
Review №20

Place dont even have replacement sim cards?? Boost Mobile tech support said that Boost stores would have them but this sad store doesnt.Really what phone store wouldnt have a basic sim card??

Ra
Review №21

Its alright they didnt have what i needed. But its an ok place

Ma
Review №22

Give promotions lousy service poor customer service very very unhappy with Boost Mobile

Ro
Review №23

Great customer service

Pa
Review №24

Costumer service is terrible.

te
Review №25

Ok

Information
2 Photos
25 Comments
3.1 Rating
  • Address:1836 18th Ave, East Moline, IL 61244, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000000xpClOAAU
  • Phone:+1 309-755-7001
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–5PM
Health & safety
  • Mask required:Yes
Planning
  • Quick visit:Yes
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