I flew from Texas to Illinois to purchase a Mustang. Kenyon was very knowledgeable and followed up on all of my questions promptly. All of your employees were absolutely wonderful! I also worked with Josh Noll and Greg. It was an excellent experience and I would definitely Uftring Ford to others! Once I arrived at the dealer to pick up the car, it was an extremely fast and smooth process.
When I called for an appointment for an oil change they made certain I was happy with the time and date. When I arrived for the appointment they took the car, did the work, and had me on my way home. Thank you Uftring.
I had the best vehicle purchasing experience today Bryce Bourazak. Not only do I feel I was treated well with the price given for my trade in but he walked me thru all the features of my new car He was professional and also very easy to talk to. His financing manager Chris also walked me thru all the details of the sale. I highly recommend Bryce at Uftring if you are looking for a vehicle.
Took a car in that other dealer couldnt fix. They were persistent. Kepr me updated on progress and finally found root cause and replaced that component. Had to take transmission out and open it up. Very pleased.
Fantastic. Parker did a great job with us and we were able to drive a new jeep cherokee home! Thanks Parker!
Great experience here. Daniel Jones is the man and helped us tremendously when we were in a tight spot and got my girlfriend into something she absolutely loves. He had to work a little bit to find it and he did it no problem and very quickly. I also purchased my truck here from Bryce Bourazak and had a great experience then too. Definitely recommend this place.
I found my truck on a Monday morning while at work using CarGurus. I saw that the vehicle was located in East Peoria, which is 2.5 hours away from my place of employment. I called the number and was connected to DJ. I explained the situation to DJ and asked that he provide me pictures of any issues that are not outlined in the listing (rust, leaky head gasket, ect). DJ went out to the lot and within minutes provided photos of the most prone areas. I then explained to him that I had every intention to drive down that evening to look at the truck. In the meantime, I wanted to get everything knocked out that we possibly could over the phone and via text. DJ worked with me all day and stayed in contact with me until the moment I arrived to Uftring. When I got there, he was very accommodating and conversational. I was very pleased with my experience and would not hesitate to drive another 2.5 hours to buy another vehicle from DJ. Thank you again DJ and Uftring.
Made an appointment over a month ago to get my car recall and our other service completed. I was given a price on everything only to get in there today and that price has changed.I also explained to them that I’d need a vehicle, as for the job I have requires me to have one. You would think that with scheduling before hand thing would go smoothly. WRONG!The service guy I dealt with was extremely rude. I don’t know if it’s because I’m a female or what but absolutely unprofessional either way. But, back to the loaner that I was given; it was nasty… here are just a couple photos after I took Lysol wipes to it.With me being a customer and COVID… there should be a rule for how things are handled. And, the service guy knew what it looked like before.
Logan and Greg were phenomenal. Smoothest and most honest experience i’ve ever had at a dealership. Thank you guys!
What an AMAZING dealership!!! We’ve been helping our daughter find a Taurus and they are very hard to come by, I found two that she like and called to see if they were available, this is where I first met Red. He looked them up and pulled keys to make sure they were in fact on the lot. I told him we’re three plus hours away and could be be there right around closing, we just wanted to see and test drive and if she liked it we would put money down to hold it and come back the following weekend to do all the paperwork. Red said he would be more than happy to wait so we set out on our road trip. We got lost and ended being later than we thought, feeling horrible about keeping him even longer he still greeted us with a smile and was extremely nice and friendly. During the drive I stayed in contact with Red and we vetted questions during the drive time to day time at the dealership. He asked if we would rather just submit the app online and they could get financing started so we would not have to make another 7 hour round trip. Impressed because we knew that meant it was not just Red staying late. When we got there Red set our daughter out to test drive both cars and gave her all the time she needed. This is her first car purchase on her own and Red was very patience and understanding that her dad and I would be guiding her through the process. He wanted to make sure she found the one she loved and when she did Chris in finance made everything happen. We appreciate everyone that stayed late to get our daughter back into her own car. I would HIGHLY recommend this dealership, and we will tell our friends and family about it and that it is worth the drive!!! We may just be seeing you in a few years for a Bronco, and will want to deal with Red again! Management should be super proud of the staff tonight who stayed late on a Saturday and never made us feel pressured to buy even though they stayed, and never made us feel like we were just another sale. I really cannot say enough great things about them.And Red, thank you for your service to our county!!
Absolutely horrible after the body shop had my 2018 jeep for front end damage from an accident now I just realized when they removed my LED headlights they did not reinstall them correctly and not they are burned out. The body shop manager told me to my face its over 6 months and his guys wouldnt do something like that but yet they were the last ones who had the front end apart. I just installed the LEDS one month prior to the accident. They will never get my business again an I was sure to let allstate insurance know what is going on.
Daniel Jones is the best, he helped me with everything I needed to purchase my first new car. I highly recommend him to everyone. Thank you so much Daniel Jones for your help in assisting me.
I had a great time. They were very helpful and easy to work with. They made a car buying experience stress free.
Even though I did not buy here....I recommend it .....Logan was a big help as a salesman.
Took longer than it should have. One issue has come back in 2 days. Felt the cost of repair of the emergency brake system, safety, which I complained about more than once from new and it did not work well and failed a year after they rebuilt the system on all 4 wheels. Love Wranglers but the many issues I have had and see others having has decided that I am looking for a better alternative. I have a few other issuestoo.
Great group of people.... Very friendly & helpful...Really glad that I got to meet Andy our Sales Consultant. He is a really nice guy and willing to go that extra step to make sure your experience at Uftring Automall is a great one. Also had the opportunity to talk with John the Sales Manager. John also wanted to make sure that I was very happy with my car buying experience. I Highly Recommend this dealership the next time you need another vehicle. Greg, the Finance Manager, made sure that the final step in the purchase went smoothly & quickly. Again, I am really happy with my purchase and the team of guys that I worked with. Look forward to seeing Andy again in the near future when I get my wife another vehicle.
Looks good until u dont have credit history
Just got a new set of tires. The guys were so polite and very nice.😁
I am friends with George L. and he told me his story of being ripped off by Starnes. Very disappointing and will be remembered. Thankful for Georges heads up and warning to our family as we are shopping for a vehicle.
Kendall Hearn was my salesman at Uftring Ford and he was GREAT! He went above and beyond to provide me everything I needed when purchasing my Ford Flex from Uftring. Thanks Kendall!
I was pre-approved for an auto loan with cefcu yet this dealership sent my application to 3 banks and they pulled my credit 3 different times. While they can say they were looking for the best rate..I already had a great rate with the bank I get all my loans through. All this did was put unnecessary inquiries against my credit. Not happy!!
Me and my queen purchased a 2015 Ford Fusion here in June. I came in thinking I wouldn’t be able to get a car because I’m to young but they have great people here they worked with me got me the best rates and a low down payment. Also had a great time meeting all the generous people here. I highly recommend this place if you are a college student looking for a car!!!
I worked with John Applen, Sales Rep, at Uftring Automall. John gave me a pleasurable experience in buying my 2019 Ford F-150 Raptor and I would recommend him to anyone buying a vehicle at Uftring. He was very knowledgeable about the Raptor and the initial settings I needed to get going. The only downside in my experience is that it took 4.5 hours to buy my truck. Bring along something to read!
Be aware of John Starnes in the sales dept. The guy is dishonest at best. Will give false information to make a sale.Follow-up for Uftring:Thanks for acknowledging Mr. Starnes lack of integrity.He likely did not tell you the truth about the situation. He has my contact information and knows how to contact me at any time.I previously thought this might have been an honest mistake but after over half a dozen messages to which he did not reply, I realized it was likely intentional rather than an honest mistake.However, I did as you suggested and contacted Mr. Starnes but he required that I remove this post prior to discussing the issue further. He seems to lack responsibility in taking ownership of his errors, or lacks common courtesy and respect of others, or perhaps he just has some inherent biases.
Have taken care of us well and we appreciate it, thank you Gary.
Great customer service, staff, knowledgeable, But not pushy at all!! Love that ! But if you are having repairs or waiting for for awhile their waiting area does need an up date.it is nothing like a few of the other Dealership, ie snacks, coffee, drinks ect, you wont find it there.
Very nice and helpful people. Will definitely be where I get my next car from!
Very friendly and prompt service. We brought our car in for servicing.
Bought a 2018 mercedes benz CLA250 on january 21. Title paperwork still not sent to the bmv. Paid EXTRA to get my paperwork done correctly since im out of state. Just a bad customer experience im now driving without proper plates. Very disappointed.
Love buying my cars from kendal at uftring I buy all my cars from kendal and I send all my family there!
I cannot say enough how great Travis and Greg were to work with. I got the best deal and a hassle-free buying experience. 2020 Ford Ranger. I highly recommend Uftring.
We had to take our Forester in for some service and we accidentally came upon Mike Andersen and asked him a bunch of questions about the Ascent and misc stuff. He was so easy to talk to and answered all our questions. With Mikes help, we decided to buy a new Ascent and, also a used truck which we had asked Mike to find for us. Mike Andersen is the best. He made us feel very comfortable...no pressure. Were very happy with Mike and Uftring!
Horrible experience! No integrity! Received a trade in value based on pictures. Was told a price subject to physical inspection. Waited about 20 days for the new truck to arrive. Was in constant contact. Drove a little over an hour and a half to get to their location. The trade in value was 10k less then what was quoted before. Keep in mind truck is fairly new only 16,000 miles on it. No cosmetic damage. Nothing changed in 20 days since pictures were taken. They could see their own messages that were sent with original trade in value given to us. The sales rep attempted to make it right. A very rude sarcastic jerk named Randy Staser (I believe he stated he was a finance manager ) came over to tell us we were wrong instead of owning their mistake. I would hate for this man to represent my company in any way. Needless to say we did not buy the vehicle we have been waiting all month for. I do not recommend this dealership at all. Please keep all communication between you and the dealership as they have no integrity and apparently lie to get customers in the door.
I have bought a car less than a month ago and I got stuck with a lemon do you guys make it a practice to sell lemons at $21,000 this is ridiculous I will be there first thing Monday morning and somebody will fix this
Red (Coram) Davis sold us an Explorer with all the features I requested. Red and team were terrific. We will return for future purchases.
They are kind and friendly and I recommend them for a new ford or a used car
We contacted Uftring about an new 18 explorer, I appreciated that they were considerate of my time and allowed me to say when I could come in and look at the vehicle. The overall process was a little slow, but over all a good experience. I will definitely be a return customer. Staff was polite all around.
Could not get part right
I will always come back to Chad Allen.
Ill never buy a truck or car ANYWHERE ELSE, but Ufring Auto Mall.Best price, best treatment, best ever !!
Staff is very friendly. Brice did an awesome job with finding the right deal for me. I love my 2016 Ford Explorer
Salesman was courteous and helpful.
I sincerely want to share this. I ran into serious issues with a particular make and model of Ford and Bryce’s professionalism and knowledge of Ford and the services available and or provided for me helped me to choose again another ford product. Thank you Bryce for your time and attention blessing to you and your continue success at Ford Uftring auto mall. You have a bright future ahead my friend! Rock on!
A couple of weeks ago my husband and I went to Uftring Subaru to do test drive since I needed a new vehicle and was interested in a small SUV. Travis Doubet greeted us as we walk in and quickly took us to check the Forester. Travis was very helpful in explaining the new technology of this vehicle, which we were not familiar with and set us to test drive a couple of them. I liked how Travis was very relaxed, and not pushy whatsoever, giving us our space to make our decision, but making sure he was there to answer any questions needed. We ordered a roof rack for which it only took two days to come back. All the staff was very friendly and pleasant to deal with.
I am so excited with the Subaru I purchased from Uftring Ford! Brad Cecil was waiting to greet us at the door and we felt warming welcomed. He is a patient listener, a good skill to use in order to find out what we were really after, so after test driving three options, I settled on a Subaru Outback at the price I could afford. It was a pleasurable experience! Chris Craine in Financing was excellent too. And Travis gave me a lesson the next day in the fine details of the car. And some ordinary ones like setting the clock, ha! This was easier to do in the daylight than at night after the purchase. Everyone was so helpful, I was impressed!
I bought a new car in September 2019 at Uftring auto-mall.The Salesman Josh Noll met me in the lot as I was looking at the car I was interested in. The whole process took a little over an hour including finding financing. Josh was not pushy and didnt try to sell me something I didnt want and was a professional every step of the way even offering and retrieving a refreshment for me. I recommend Josh and Uftring to anyone looking for a smooth experience whether new or used is your choice.Kevin Johnson
Nice people!
Been in contact with this dealership for a few days about a vehicle. Told them we were driving 3 hours to purchase this said vehicle. They told us it’s in great shape no rust no dents or dings inside was great. Sent us pictures of what was good. 😡 Well... no no it isn’t. Back tail gate was full of rust and just painted over. Inside drivers seat was falling apart, scratches all over the vehicle I wouldn’t send my worst enemy here. Then... the sales boy sent us a email saying thanks for coming in and thanks for letting him be part of our buying experience and let him know if he can further assist us 😂😂
My husband and I have purchased several vehicles from Uftring in East Peoria. We keep coming back because of their great customer service and their willingness to work with us on price and trade ins. All we need to do is call Chad Allen and he will find what we are looking for. Chris in financial is friendly, organized and efficient. We enjoy working with these two and they keep us coming back.
I worked with Brady Andrews to find a quality used vehicle to replace my car that I had driven for more than 191,000 miles. He was very personable and helpful from the first time I met him. I explained to him what I was looking for including price, miles, warranty, gas mileage, etc., and he worked with me to find many options. We both looked at and drove a number of vehicles. He kept in contact with me by phone, text, and email as I asked questions and looked for additional information. I feel confident in the choice of a vehicle I made, and I would feel comfortable working with Brady again when my daughter looks for her first used vehicle in the next year or two.
I worked with Sales Consultant Logan Wolfe during the recent purchase of a newer used car. Logan was very honest, and made our buying experience a positive one. I would recommend Logan to anyone looking to buy a new or used car from Uftring Ford!
My wife and I recently purchased a new Ford Edge from Uftring Ford. I wanted to express my gratitude to all the staff at the dealership. Everyone was very friendly and helpful and made our experience great. The Ford Edge is an awesome vehicle! Love it!
Excellent service in closing the deal on our car. Very good price, and a vehicle in perfect condition. Jon Applen was great in communication and helping us set up the myriad electronic gadgets associated with our new Mustang. Thanks.
Very nice people we actually came in as they were closing and they still allowed us to test drive the vehicle and stayed later to try to accommodate us
These folks are awesome! Theyre courteous and friendly. The waiting area is always clean and tidy.
I was tasked in finding a new company vehicle as the one I had was no longer dependable. I reviewed 4 Car dealerships for pricing, dependability, sense of urgency, type of car, and brand name success. I met Josh Noll from Uftring Auto Mall in East Peoria first via phone. He acted quickly on the vehicle I needed and made sure to have me drive it the same day. This purchase was a bit different as the company was wiring the money from another state and title needs a bit different also. I would recommend Josh Noll for all car needs as he is professional, honest, personable, and works for a rock solid auto house. Thanks Josh for everything as my next personal car will be with you!
I went here to purchase and finance my first vehicle. I went online and did a lot of research on what vehicle would fulfill my needs. I met up with a gentleman by the name of Mike Anderson this guy was awesome. He made the process so easy and straight forward to the point. I have never had car buying so easy in my life the staff from beginning to end were amazing. So to all of you looking for a easy car buying experience this is where you want to go.
Bought a car from Travis and he did great! Went to multiple Ford dealerships and ending up buying from him. Great price on my Flex, most for my trade in. WIN WIN! drove 2 hours too and it was all smooth. Highly recommended.
Bought my daughter a car from Uftring Ford and it all went smooth as silk.if you need a great sales person ask for Andy. Honest must be his middle name. great experience.
I would highly recommend steering clear. The sales process will take forever - which I feel is mostly by design to get you to lose your patience and agree to additional offerings. In addition to a very uncomfortable sales process, upon taking delivery of the vehicle, I noticed the vehicle was missing floormats. This was conveniently hidden by the paper detailing mats on the floor. Upon this discovery, my sales person didnt really seem concerned about it. It was obvious to anyone with a pulse that I was disappointed. A few days later, I got an email from said sales person asking for referrals. I replied saying the experience was not good and I would certainly not be sending any referrals. A day later I got a phone call from a sales manager that said he would order floor mats for me. By this time, I had already bought floormats. I tried to call this sales manager back 4 separate times to see if he could just provide mud flaps since I bought floor mats. I then get an email saying the floormats came in. I attempted to call the dealership back and was unable to get in touch with either rep. I then got a voicemail form the salesperson saying that they would provide the floormats due to my long wait but would not consider anything else. I researched the price and what I was asking for is the exact same value ($100). Given that the dealership made at least $6000 of my sale, you would think they would be a little motivated to not leave a completely bad taste in my mouth. I understand they are there to make money but in no way do they really care about the customer actually being treated right.
Nick Grimm was very helpful with finding my car called me as soon as they got the car in and as soon as I saw it I wanted it and got it.
I bought a truck from them and the staff there was very helpful our salesman Daniel Jones took very good care of me. The finance staff got us financed at what we wanted. Very good service made it an enjoyable experience. Thanks
We were very pleased with the quality of service given to us including the repair of an issue that would have been a deal breaker. They fixed the problem without question and provided us with a vehicle to use after we turned in our rental. What makes this experience so good is we went there from Michigan.
I walked in looking a new car. Mike took the time to listen to what I wanted and showed me other alternatives that would meet my needs. He had a few 2018 low mileage SUVs to show me. After several test rides I choose the one I came home with. The transaction was easy and smooth start to finish. In fact I recommended my son to go there for service and my niece to go there when she is ready to buy her next car. Thank you Mike for great service!!!
I called Uftring 15 minutes before closing to verify the used car I was interested in was still available. Andy Marino was the salesman who took my call. He verified the car was available and put a hold on it so I did not drive 1 hour to find the car was sold. My wife and I arrived the following morning shortly after they opened and the car was waiting for us right out front all shined up and ready for a test drive. In no time we had a deal worked out with Andy that included a couple minor repairs we wanted complected. It was Saturday so we opted to take the car home and return Monday morning. Arrived on Monday and the car was immediately taken back for the repairs. I was given a loaner to drive and told it would be ready in an hour. Returned an hour later and the car was waiting for me. Customer service is not just a catch phrase at Uftring. Thanks to Andy and the whole team who worked with us.
Great buying experience. Salesmen seem more motivated to help and less pushy than other dealers. Bryce was very professional and helpful in the purchase of our F150. We never once felt pressured or persuaded. He even stayed till 9pm on his night off to help us purchase our vehicle!
Worked with Salesmen Daniel Jones on purchase of new F150. We had deal quickly worked out over phone. our actual time at dealership was very short, and Daniel and all other employees were friendly, and helpful. Would definitely purchase from again in future.
Everyone is super nice and helpful! Very clean and nice facility. Brady Andrews/salesman, did a great job! He is so pleasant to deal with and so accommodating. I really love my new/used car.
Love our new truck. Our salesman, Daniel Jones, was awesome. There was never any pressure to buy. He worked with us and our needs. Thanks Uftring. We will be back.
Found car online was a great vehicle for a good price and exactly as advertised. Checked out car all was well purchased and has been great since. No issues or complaints about car. Sales paper work was slow and feels like could have been done quicker and more efficiently. And do to out of state check policy my loan check from bank was unacceptable and required extra hoops to jump through despite it being a bank loan check and not a personal one. Some minor irritations nothing major but could be done better. Sales person Brad Cecil was kind friendly and helpful. He had all information I requested and handled the process well. Overall was a good buying experience I would buy from them again.
The 5 Star rating is thanks to Bryce & his continued effort in finding us the right truck! 1.He kept in touch without pressuring a sale, 2. He listened to what we wanted, AND 3. He made it happen. How often does your sales guy come in on his day off to make sure your truck is handed over to you after a service maintenance check? A very kind and thoughtful individual -
This place is a disgrace if you are a women. I worked with Brady A and you can’t read the managers approval signature. Things seemed okay when I was looking at the car. The weirdest aspect is when I came back and they all crowded by the front door to talk with each other. Then, I sat down to give a bid. Brady became really cocky. He wanted me to pay sticker price and almost refused to take my bid. When he walked over to take my bid they were all laughing, joking and extremely unprofessional. The sheet he brought back had the same price as the car. He refused to come back with a counter off, refused to go back in to talk with the manager and they refused to take any money off the car. The sheets that were printed off with the sale price of the car was higher then what was posted on the car. Nobody seemed to want to listen. Brady had no interest of going back to discuss any offer or coming to an agreement. If you are buying your first car like me. I recommend going somewhere else that is more family friend and willing to work with customers.
Great truck shopping experience. Josh Noll and John Starnes did a terrific job making the whole vehicle selection and out the door experience painless. Very professional, friendly and courteous.Thank you! I will be recommending Uftring Ford to my work cohorts.
I recently purchased a 2018 F150 from Mike Andersen at Uftring. After searching several online dealer sites, Uftring in East Peoria had the vehicle that had the best match to my options. Their pricing was well below their competitors even before rebates were applied. Mike and the team at Uftring were great to work with. I love my new F150. On a recent drive to Ohio and back I averaged 23 mpg with the 3.3L V6.
They got me in on time and had me on the road faster than they estimated.The bill was relatively inexpensive as well.Thes vending machines were inexpensive as well.
Uftring and in particular Mike Anderson was very attentive and helpful in meeting with y needs for a new Ranger. He was extremely helpful and helped me find the truck I was looking for. I should highly recommend Mike and Uftring for any of your new truck or car needs.
PJ and his team were outstanding! Fantastic experience with purchasing my dream car! I had to drive 3+ hours to get to the dealership, and before I left took that extra personal step to speak with his team to ensure I had everything in needed so I wouldn’t leave with out my new car! He spent time joking with my son and made me feel at ease with the whole experience. At the end, he even cleaned my license plates off, so they would look as new as my new car! I highly recommend talking with PJ for your next purchase! Thank you again!!!
Great customer service and decent prices for maintenance
Terrific service and love my vehicle. DJ responded immediately to my questions, was available on short notice, and made the process easy. He even made sure that the manufacturer recall was fixed before I picked up the vehicle. Great customer service!
I was at this store to Deliver new Ford trucks. Sales manager pointed me to an older woman at receptionist desk. She cared more about telling me how they dont check cars and after 4 oclock. Then trying to find a solution where the trucks should go. She implied I should bring them back tomorrow. I explained this load of cars came from Chicago that I cant simply bring them back and forth. She then stopped looked up at me and asked me what she thought she should do. I am a 22 year automotive veteran. I just retired out of the car business 90 days ago my last position was GSM of a Hyundai store in Palatine Illinois. I started this transport company 5 years ago as my part time retirement income.She was absolutely the most useless person I have ever encountered at a help desk. Sales manager Was great to work with Im sorry I didnt get his name. It just so happened I caught some people in service before they left that were happy to take the keys and check the trucks in. I really hope the receptionist is no reflection of how the rest of the store works in sales.On a side not I was at the Uftring Chevy down the road the same evening. They couldnt do enough to help. Great people over there.
Great service department.
I would highly recommend buying a vehicle from John Applen at Uftring Ford. I was looking online for a red used Explorer and found one that seemed great at Uftring. Problem was, I live in the Belleville area, hours away from Peoria. John pulled the vehicle aside and kept it for me to drive up to see it the next day. He came in on his day off and spent all the time with me I needed to decide and do the necessary paperwork, He was very thorough in showing me the features and making sure I was happy with my purchase.
My lease on my vehicle was coming to an end and I was concerned about finding a new vehicle. Chad Allen and the sales managers were very helpful with finding me a vehicle and took their time to help me find the vehicle within my budget. I would recommend buying a car with the Uftring Automall. All the sales team are very nice and helpful. Thanks guys!!
I was looking for a low mileage 2017 ford f350 King ranch with bronze fire paint. (Last year Ford offered it) Found it here but three hours away. I was leery about buying a truck without a test drive or examining it physically. Andy reassured me there was absolutely no flaws in the truck. He was right on!I bought the truck trusting in Andys advise. I enjoyed doing business with Uftring Ford.
My experience with Uftring for all of my car and truck needs have been great. I have work with Howard Marfell each and every time. He has always been a professional and an individual I can trust. He will do whatever he can to make sure the customer is satisfied.
The staff are friendly, helpful and informative. Had been there for an engine oil change on my mustang convertible. They didn’t wash the car, instead handed over 2 coupons for free wash as they wanted to me to go with a touchless car wash because of soft top which I think was a good gesture. I went there 15 minutes before my appointment time and they took the car right in and was out by an hour. Good to see a service center where appointments actually mean something. Definitely this will be my primary service provider going ahead.
If I was going to buy another Ford this would be the place. The staff is amazing, no pressure what so ever. All they do is be helpful and kind. Randy started my purchase over the phone. He got everything setup before me and my wife got there. They charged the car up and gave us the keys for the test drive. I appreciate when test driving a vehicle that no one needs to ride along. After we were sold on the car. The financial manager Chris took over and finalized the deal. Randy, Chris, and even the store manager Mark were awesome people to deal with. Like i said to begin with, Ill drive 175 miles to this place to buy my next Ford when the time comes.
Conservice you get here is excellent. They listen very carefully and help you get exactly what you are looking for. And if its within their realm of expertise they will help you in any way they can. My salesman PJ Adair was absolutely spectacular. Very friendly, listens attentively, discuss other opportunities, and made sure that I got exactly what I wanted. I would suggest anyone and everyone go see him at Uftring Ford, your experience will be very good, also.
We have bought 5 vehicles here . No high pressure sales pitch. We drive down from Northern Illinois just to work with this dealership! Highly recommend working with Chad Allen.
We called Uftring saying we were coming to look at a car. It wass pulled up waiting for us to test drive. Mr. Adair was very nice, and not pushy. Very satisfied with the service we got
I found a car on-line where the posted price was much lower than any other place. I wanted to do a deal over the internet as I live 2 ½ hours away. Josh Noll was my contact and he was very easy to talk to and very accommodating. I didn’t want to play games and already had my financing in place. If the car “checked out” I was ready to buy. He proceeded to have me talk to the finance department (over the phone). He was able to get me an even better rate with my same bank, no hassle, no pressure, no games. The last 3 words are very important to me. The car was exactly as described, no hidden issues or fluffed up descriptions, etc. I had already done all my research, checked out the car with Autocheck and I just wanted to come in and purchase. He handed us the keys for the test drive and told to take as long as we needed. This was the best hassle free, low pressure, no surprise buying experience I’ve had in a long time. For us, it was worth the 2 ½ hour drive to get a great deal and be treated as more than just a commission.
Its had to trust a dealer. The salesman who attached himself to me seems pretty smarmy and his mailings dont make a whole lot of sense. Hes just probably not very good at his job. I do love my Subaru. The brake line waxing recall and the airbag replacement went well. I like it better now that Subaru has its own service bay.
Very rude employees. Also they deleted my review because they dont see me as a customer, lol just shows the true colors of this company.
My wife and I found a used Ford Explorer at another Uftring dealer and they delivered it right away to the dealership we were in contact with. We got a great deal on our family vehicle. The staff was extremely helpful and made sure that we knew all of the features the Ford had before we left the lot. They also made sure the SUV was in perfect working order at delivery and we love everything about it. Thanks to John Applen, Chris Craine and Rob Applegate for all of your help.
They were informative, polite and quick. They saved my money in a part they didnt end up needing as well. Very honest. I highly recommend.
I had an amazing experience working with Brady!! No pressure and he was very kind. He made me feel very much at ease and walked me through the whole process!! Thank you Brady!
My husband purchased a vehicle here. Very nice dealership. Our salesman was very helpful and worked with us to ensure a wonderful experience.
My wife and I arrived at Uftring Automall a couple of weeks ago ready to buy a used car to replace our 10 year old vehicle. Our Sales Representative was Kendall Hearn. He was very helpful, personable, informational, friendly, and accomodating. We would definitely buy again using Kendall as our Rep. All of the staff was very friendly with no pressure applied. We are very happy with our purchase and plan to have our vehicle serviced at Uftrings as well.