We purchased two mattresses with no problem at store # 166019. John was professional and very helpful. I would recommend this store to anyone looking for mattress.
Very happy with my purchase. Donna Johnson was fantastic. Could not have done it without her . Walked me through all my options and helped find best fit . Highly recommend
Amazing experience with John from the Eatontown location. My mattress is perfect thank you!
Can’t say enough on the excellent customer service we have received here at the Eatontown location. John M. had definitely went above and beyond excellence service, when helping my daughter find the bed she was looking for. Very knowledgeable and took his time to fully explain, in such detail, about finding & buying a new bed. Being my daughter is taking care of now.. once financially able, I’ll be coming back to buy myself a new one too. Thank you so much John M. For all the help. Your such a great asset to the company.
We walked in just looking for a mattress frame because ours had broken more than once. Hayley was extremely helpful she showed us a few different ones until we found the one that fit ALL of our needs. We will be back again for more of our mattress needs.
John M. did a fantastic job in showing us different bedding options. He is extremely knowledgeable and went above and beyond in making sure we were satisfied and happy with our purchase.
Just bought a bed set there 2 days ago, and got a really great price.The store manager was polite, very helpful and knowledgable about the products. They have a lot of sale items, that are brand new, but were on display or used as demos, and they have them 40-70% off, and a big selection.The store is clean and well organized and they let you try just about everything in there. Matresses are colour coded for firmness, so easy to differentiate. Do not miss their big selection of pillows as well.They offer financing and additional discount if you pay the whole purchase, depending on what you get. There is also plenty of parking up front.We are definitely coming back when we are getting our next bed!
Donna was very knowledgeable and explained the 123 process, she found the comfort we liked and showed us a few mattresses in our comfort zone. We found the mattress we liked with the features we need. Donna was patient and allowed us to go back and forth until we decided on the best mattress for our needs.The store was clean and Donna used pillow covers and they had sanitizer in several locations throughout the store.It was a phenomenal experience. We will recommend Donna and Mattress Firm to friends and family. Best experience ever.
Donna really helped me out was very knowledgeable. Honestly got the best mattress of my life.
Great customer service, extremely helpful!The mattress and base we wanted were in stock-We were in and out in about 30 min. with everything we needed!
Just bought 3 Mattresses and box spring sets for our new house. Great experience testing out many different styles and brands. Very knowledgeable salesman and good prices. I would highly recommend.
Absolutely an awesome experience! John was extremely knowledgeable and super helpful when helping us choose a new mattress, Took his time and put a lot of effort into helping us get what we needed, and not just selling a unit and getting out of the store, highly recommended you seeing him if your in the market for a new mattress !
John was extremely knowledgeable and very friendly. He knew information on everything we had questions about. We ended up leaving with a beauty rest mattress for an awesome price. Would 100% recommend mattress firm in Eatontown!
John the salesman was extremely courteous and helpful. He ordered exactly the box spring that I needed and scheduled a convenient time for it to be delivered.
On time! A little rough getting old mattress out even though I had it right by front door! The worst was the Body Oder! I had AC on and had to open windows! Also not a good scene with covid still around! Felt dirty.
The experience was seamless and delivery was professional. Thank you for the product
Very knowledgeable staff willing to go above and beyond to make ur nights sleep a well rested one. John Mackey is a fantastic guy
Walked into the Mattress Firm store thinking it was the beginning of a long search for two mattresses for a new house. Walked out less than an hour later having purchased both mattresses, a box spring and a frame that fit our needs at a reasonable price with great advice from our sales person Kenny.
Came in to buy my 88 year old neighbor a new mattress for first time in 50 years!Donna was amazing and super informative and patient as he now will have a new lifestyle bed and life!Thanks so much!
Got my daughters mattress here and was very satisfied. Great price, service was perfect and I was out of there the first trip with a mattress.
The sleep experts that work there are great. They listen, asked questions on how to improve your sleep and are generally intetested in trying to help you in getting the best possible sleep. I learned alot, plan on returning in the future, the guy even took the time to show how the beds would help with sleep issues.
My fiancé and I were shopping for a king mattress we really don’t know much mattresses in general. The sales lady Lindsey was incredibly helpful and knowledgeable and answered all of our questions. She found us a great mattress really quickly. We were in and out in under 30 mins. Highly recommend this store! ask for her when yougo in you won’t be disappointed
John is a Very knowledgeable, patient and helpful salesperson
I have been a customer of Mattress Firm for years. I must say without hesitation that Donna, working at the Eatontown location on 12/1/2020 was the most kind, understanding person I’ve EVER had the absolute pleasure of working with on an issue I had with my mattress. She fully owned the situation and was more than understanding, patient, listened to every word I said and UNDERSTOOD the importance and all my needs as a disabled chronic pain sufferer. I felt truly blessed to have come in contact with an absolute Angle. She literally will change the pain levels I suffer daily. She fully understood the importance of a quick fix to my problem as I am having a my 6th back surgery. It will go smoother thanks to Donna ❤️❤️❤️
Great store great prices .. also good service was in and out... Mike M. Did a excellent job.
They helped me find a great mattress at a great price. Very friendly salesman. I would highly recommend.
Lindsay was very helpful and not pushy. We told her what our budget was and she got us a great mattress within our spending limits
Perfect experience!!! Great deal and lovely service!!! I really recommend!!
The guy mike was very nice and tried to help us any way he could and was very honest and thankful for the purchase.
My girlfriend and I had a great experience. Ask for Matt. He made the experience very easy, helped us out, was professional and knew what he was talking about. We got a king for the queen price for the Thanksgiving week sale. Their warehouse dropped off our new bed Saturday, picked up our old mattress and were also very professional and helpful.Thanks again Matt we will definitely recommend this store in the future.
It was very easy to deal with Mike. He was knowledgeable about the different mattresses. Prices were good.
I went to want to buy a mattress and himguy had a horrible attitude, Im not going to this Eatontown place again is really bad!Really sad!!!!
Fantastic customer service!
Rick our salesman was on top of his game. Knowledgeable, friendly and worked out the best price he could for our two mattress purchase. Efficient service and flexible delivery dates for our separate deliveries. Can’t wait to sleep well on my new Sealy Posturepedic mattress.
Matt is one of the nicest and informed sales person I have dealt with. He gives you all the alternatives and let’s you make your decision without any pressure. Would definitely recommend him to friends and family. He knows how to make you feel comfortable no matter what your price range which is so important to a customer.
Sales Associate, Genevieve, very knowledgeable and helpful! Not pushy, did not rush us on our decision. Very nice experience!
Excellent service and prices.
I had a great experience at this Mattress Firm. My salesman Matt was very knowledgeable and was able to show me the benefits of all the mattresses I asked to try. He was also very personable and made the experience relaxing and easy. I would recommend this store and especially Matt to all my friends and family.
Matt was the best! The most honest salesman I ever met! If you need a mattress this is the only place to go! He worked out a great deal for me and even tied the mattresses to my roof so I didn’t have to have it delivered! Thanks Matt!!!!
Great service, excellent people 👏
Helpful and honest service. I was in and out under 45min. Great deals too.
Awesome experience. Matt was super friendly, knowledgeable, professional, and efficient. It was quick and painless and I’m very happy with my purchases! And my granddaughter loves her new Mattress Firm Bear! 😁
Abby has redefined what it is to be a premiere salesman. His gift to bring a level of comfort and satisfaction to the sale is unmatched. Abby is tremendous in his job. He gives you 180% of himself to make sure you are a happy customer when you leave. My experience was amazing to say the least. Attentiveness and genuineness are two of my most important factors when purchasing; Abby has both and then some. He is able to make you feel great about your purchase. In todays economic climate, I think that is very important. To find and reciprocate positive energy is a powerful journey. Abby was able to make my journey of the purchase a pleasant and glorious event. Thank you.
Abby was very helpful worked with me and my girlfriend to find the right compromise for us both. Very technical and spent time with the products so felt comfortable with the purchase and not rushed. No pressure sales. And flexible with pricing. Win win all around to buy a mattress which is becoming more and more complex!
We ordered a king size mattress. The salesman, Matt was fantastic. He worked with us and we got a great deal. We are very happy with the service he gave us!!
Good deals, good products
I’m so happy I stop here. Abby, is beyond amazing. Polite and knowledgeable. Bought a set from him and he gave me a great deal, and help me tie my mattress to my car saving me the delivery fee. We be definitely be Sending my family and friends to this location
Absolutely amazing and above and beyond service! Will never shop anywhere else :)
Helpful and objective!
Matt was extremely helpful helped me pick out the best mattress to suit my needs, best service around. Excellent pricing, I’ll never buy a mattress elsewhere.
Matthew was super helpful and extremely professional. Definitely recommend going to him in the Eatontown location to buy a mattress. A delight to work with. :)
I definitely would recommend this place for quality at a great price. Abby (the store manager) is very helpful and accommodating! 5 stars!
Abby was amazing and very helpful! He was extremely personable and helped me find the perfect mattress at an unbeatable price!! He even gave me a free cooling pillow with my tempurpedic mattress that I love. I will definitely recommend to anyone needing a mattress to go see Abby! :)
Came in to get a couple mattresses and some pillows and was greeted by Matt with great service and some nice discounts on both products!!
Got an amazing mattress for a great price at this mattress Firm Clearance Center! Abby was terrific and helped us find the perfect mattress, while being patient and very informative. If you’re looking for a mattress, this is the place.
Great experience. Nobody can’t beat their prices. Really professional and experienced manager. I would recommend his places for business.
Buying a mattress here was easy and affordable. The manager, Abby, was friendly and gave me a good price. Go here! You wont regret it.
After shopping for a mattress I stop at MattressFirm Clearance, and Abby the store Manager was knowledgeable and extremely polite, give us a great deal on a Queen Size Mattress, Adjustable base, and a set of sheets. Great selection, and Great Prices. Highly recommended
Amazing service. I highly recommend this location!! The store manager Abby is full of energy, friendly and makes your shopping experience memorable.
Today was an amazing day due to Abby, the manager, who provided excellent service. He was friendly, knowledgeable and efficient in making the sale most pleasant. I can’t wait to sleep in my new king mattress!Thank you Abby!!
Im an extremely picky and difficult person when it comes to purchasing. I have looked at several stores and was just about to buy elsewhere until I met Abby. Hes not just a salesman, he honestly loves his customers and truly cares I urge you to come to Abby and not waste your time shopping somewhere else. You just cant compare.
Excellent customer service
In & out quickly, couldnt help but smile the whole time, Abby runs the store like a pro! Truly in touch with the lost art a typical sales person should yearn for.
The store manager, Abby, was fantastic! Incredibly polite and knowledgeable and provided a great price. If youre looking for a mattress, look no further.
Abby was awesome! Super professional and helpful, usually you don’t feel too comfortable or feel like you’re being taken care of with salesmen but with Abby you’re in good hands and he does know what it means to take care of people and put himself in your shoes, thanks bud!
Great service. Super friendly and informative. Explain everything clearly. Great offers and complementaries. Overall great experience.
Just got a whole bed set from here . Abby helped and was very helpful, gave us a great set for just the price we were looking for. Very satisfied !
Only useful if you want to buy a pre-owned mattress and are able to pick it up yourself... didn’t have anything they have online.
Great store fantastic prices. Abby was a great salesman very polite . Highly recommend !
Very welcoming and helpful service. The manager was friendly and personable, willing to make a deal to get me a good mattress at a decent price.
I purchased two twin mattresses at a great price. Andrew was very helpful.
I had the pleasure of meeting Abby after visting Ashleys and Macys and I was blown away by his expertise and customer service. His level of dedication is worth every penny. I highly recommend shopping here for the best deals. Hands down best clearance center in New Jersey.
Abby and Lana did a fantastic job and real helped us make wise choices for our family’s new beds!
Great deals and great service! Ask for Matt.
Sooo happy I stop at this location. I can honestly say I wasted my time at Ashley and Macy. Abby was amazing, he gave me a crazy deal on a Tempur-Pedic, half the price I was getting quoted!!! and I was able to pick it up at the store saving me the delivery fee. Best part, I was in and out in less then 20 minutes, and I didn’t get chased around the store. Keep up the great work Abby!!!
Abby was extremely helpful and knowledgeable. I had a great experience.
The store manager abby was great .Had a great experience there will definitely shop there and will recommend all family and friends as well .
Got a great deal on a clearance Mattress! Linda was super helpful and gave me an awesome price for our new king mattress!
Found an awesome mattress with the help from Abby! Super helpful and cares about his customers!
Eatontown clearance location.....manager is so knowledgeable and helpful! Best customer service and great prices!!
Just came from Mattress Firm where the manager Abby was industrious, gracious and helpful with my purchase. Highly recommend this location in Eatontown for all mattress needs.
Mo was a very huge help and very experienced knowing the products. Glad we bought from this store.
Abby is grate he works very fast and works with you was very pleased
My unique store where I find special high quality beds .
The service Andrew provided was unberleivable, the fastest and easiest matress I have ever bought. Truly reccomend visiting this store to have him assist you with your purchase
Excellent
Abby was extremely helpful, friendly, and informative when we met with him!
The manager of that store is very kind and awesome!
Our recent experience with purchasing a Tempur-Pedic mattress from MattressFirm was enhanced by their employee, Vito Albano who sold us the mattress set from their Eatontown (NJ) store. Besides spending an inordinate amount of time explaining the features of the Tempur-Pedic and comparing it (both in price and features) to the other manufacturers sold by MattressFirm, Vito gave us a great price and made us feel comfortable with what we considered to be an expensive purchase. While Tempur-Pedic has the reputation of being a great product, it is sold by a lot of folks. Not to take away from the other retailers and Tempur-Pedic direct sales channel, but the support we received from Vito definitely made us feel we made the right choice of where to purchase our bed.
Lenny was very knowledgeable and helpful. We are starting to look for a new mattress and he helped explain all the options available.
Sales manager Anthony was great to work with. I will only shop at mattress firm.
Best prices around for quality mattresses
Hidden Gem
Rob took care of us very well, we were very pleased. Thank you.