Salesperson Meta was fantastic, incredibly knowledgeable and patient - listened carefully to our desires and walked us through all the options. There was good inventory in the showroom to help us get to a good spot. An excellent retail experience!!
Denis was amazing! He helped my father and I so much! He was extremely informative and had an answer to every question we had. We are looking forward to our purchase, but for now we are thankful we had Denis to help us!
Great store manager...very caring! Would definitely return!
The sellers guy was polite, good treatment, nothing to complain, they are good, take a look
Great place to purchase a mattress Lenny was awesome an helped us out with no issues we bought 3 mattress in less then 30min.
I had a really great experience here. Rick swapped out two mattresses back and forth a dozen times without complaint while I was deciding between the two. He was super helpful and very friendly.Great experience and highly recommend!
Lenny was excellent. Thanks again for all your help.
Went to buy mattresses and was helped out by Leonard- highly knowledgeable and very helpful! Took the time to explain the perks about each one which really helped us decide on the perfect choices. Thanks Leonard!
Barry was extremely helpful and a pleasure to work with
Very good service. Salesperson was very friendly and helpful. He was able to put the mattress on the roof of my car and tied it down perfectly.
Very friendly, knowledgeable, and caring staff.
Very helpful explained each mattress, features, Not Pushy . Priced well..We are extremely pleased ☺️
Service was great! Richard helped us find the perfect fit for us.
In & out, strait to point of what I wanted & Lenny was very helpful & charming 🙂👍
Great mattress and adjustable frame just could have been a better price
Lenny was my salesperson, and he did an outstanding job! Excellent customer service!We would definitely go back!
Best mattress buying experience! Genevieve made it so easy. I will definitely be a returning customer.
Sarah rullo did an amazing job helping me get a mattress. She helped find the perfect one and get me a price I can work with she said she goes between stores she definitely needs a store of her own.
Our experience was pleasant, Lenny was AWESOME and we are happy with our mattress choices.
Matt is one of the nicest and informed sales person I have dealt with. It was a pleasure doing business with him. He gives you all the alternatives and gives you the time and patience to decide with no pressure. Definitely would recommend to friends and family
Our sales person Leonard was most helpful polite and knowledgeable. Would definitely recommend.
Very good customer service
Excellent products, prices and customer service!
Buying process was easy. Salesman knew what he was doing, and delivery is scheduled for next business day.
Customer Service still exists!!We recently purchased a mattress at Mattress Firm in Eatontown, and we are so happy we chose this location!!! Metas customer service is bar none ...THE BEST. Meta was super helpful throughout our entire process and was more than accommodating when we wanted to make an exchange --this is usually when most sales reps are no longer helpful. Not Meta!!! She was very helpful and patient in helping us find a mattress that fit us best. Even helped me find a great pillow for my ailing neck. I highly recommend making your next mattress purchase there!!! You will be just as happy as we were!
Our sales associate, Lenny, was polite, knowledgeable, and quickly guided us through the many options. Our next family mattress purchase will be with him.
Quick, accommodating, fair, nice respectful salesman.
My experience was Great being that was my 1st time being in the store.
Had the best experience. ABBY WAS THE SALES PERSON N I FELT LIKE HE WAS ONE OF MY FAMILY MEMBERS, GAVE ME A GREAT PRICE ON TWO MATTRESS N I SLEPT LIKE A BABY .THANK YOU ABBY FOR YOU GREAT ATTITUDE GOD BLESS YOU N MAY WISHES.🇵🇷🇵🇷🇵🇷😁😁😁😘😘
From the moment we walked in we were greeted warmly and respectfully. Our salesman Don Thomas was courteous and knowledgeable on the products we were interested in. We felt at peace knowing that we were dealing with a true professional. We are very happy with our purchase and will continue doing business Don Thomas and this Mattress Firm location.
Now that I have been in the Eatontown NJ location 263 route 35 as store manager improvements have been made. Linda and I are an excellent team here to assist you with every need for a better night sleep. Stop by apply for financing get approved and get a free gift with purchase. Hope to see you soon. Meta :-)
Absolutely great people, I got to tell you. The deal, tremendous, the staff excellent. Trump-worthy win all around. This mattress firm is whats making America great again
Meta was fantastic! We recently had to go in and get a new mattress set and base since we were having issues with our current set. She listened to all of our issues and concerns and knew exactly what handful of beds we should look at. She was super knowledgable and helpful throughout the whole process. She made sure customer service was her top priority and that we were happy. We will be recommending her to all in need of buying a new mattress.
Hi, Im the new Store Manager of the Route 35 Eatontown NJ location. Stop in and I can assist you in finding the perfect sleep solution. With a purchase receive a free gift. We will beat any competitor by 10 percent
Great selection of beds. Karl was very nice and accommodating
What a great experience! Don and Bart were super helpful and made buying my new bed a really comfortable process! I highly recommend these guys!
Perfect experience selecting my Beauty Rest Mattress. Meta is over the top professional and would recommend the route 35 store in Eatontown South NJ location to anyone.
Went in yesterday in need of a mattress same day. Abbi was such a helpful salesmen, I got everything I needed a a great price and had a awesome conversation with a great sale man. Abbi thanks for everything!
Lana was very knowledgeable about the differences in quality and spent extra time with us to ensure we were happy.
Great customer service experience from the moment I arrived. Great staff.
The store manager, Abby, was very knowledgable and a delight to speak too!
Walked in no one talked to me. Walked out went to another store.
Our sales man Bart was very knowledgeable and helpful it was a pleasure doing business with him.
Went there to buy a mattress when I came time to setup delivery and price it took so long that we had a date and someone else took the date we needed the mattress at a certain time so we could not buy that so we were shown a mattress that was a demo he said he would call us later to see what he can do on he price he called us next day to say he cant give it to us for that price and hung up I will never shop here again.
Meta outstanding customer service and great sales person !!!!!!
Not much of a selection
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