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Safelite AutoGlass
2915 N Clairemont Ave, Eau Claire, WI 54703, United States
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Safelite AutoGlass
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Al
Review №1

They came to my house to replace my windshield. The workers were very professional, polite, friendly, and knowledgeable. They did the work alot faster then the time quoted. I will use them again for my windshield and window needs. I will also recommend them to everyone I talk to.

Ca
Review №2

We had this company come to our house for chip repair last year,there tech left razor blades and garbage in our driveway so we filed complaint. This year we got a very small surface chip, smaller than a pencil eraser end and like I said very shallow. So they send the same guy out again that we already complained about, he was here for about 15 minutes and yells across our yard hope youre not expecting much from this repair . He cracked our windshield all the way across in both directions this time! I have been a mechanic for 25 years and seen hundreds of chip repairs and I can tell you this was a very minor repair. We 100% believe he did this on purpose out of spite for his bad review last time which he made snide comments about already at this visit. This tech should be terminated and should have never been sent back to a place where he was already reviewed very poorly on. This is a 600.00$ windshield he destroyed and they wont make good on there fault. Please use anyone else but Safelite,terrible company!

Ga
Review №3

I had an amazing experience. Larry was very professional and provided excellent service. He was able to get me in earlier then my appointment time and overall just went above and beyond. Highly recommend

Ju
Review №4

I recently used Safelite and had Kyle as my technician. He was super professional and speedy and is the reason I continue to use Safelite for all my window repairs. The online scheduling tool was also super easy to use as well and made the process smooth and flawless. Thank you!

Ch
Review №5

Lith replaced my windshield in a very timely and professional manner, I highly recommend their service for anyone.

Ly
Review №6

The technician who came, Jordan, was very polite, was on time, explained everything, he was a very nice young man and safe light kept me informed of all appts! I would recommend them in a heartbeat

Mi
Review №7

Professional, knowledgeable, quick turn around, and overall super happy. These guys are great and the only place well bring our vehicles.

Au
Review №8

I went through my insurance agency to get my windshield replaced and they sent me to Safelite. I didnt have glass coverage on my policy so they informed me it would cost my deductible, $500, to replace it, plus wipers so $530. It seemed pretty high to I went on Safelites website and got a free quote to do a cash repair. The website quoted me at $350. I called to ask where the $150 difference came from and the guy on the phone seemed as confused as I was. He did some digging and found that they had almost tripled the labor cost! Needless to say Im doing my repairs elsewhere. Not sure what exactly happened here but it seemed pretty unethical.

Ri
Review №9

Very pleased with the service & friendliness of the staff....he even cleaned my other windows & vacuumed out the front ....first rate service .... thanks

Ch
Review №10

I couldnt personally speak to anyone on the phone about a quote as everything is automated. I went to website and got a quote but my vehicle is a lease so I need the exact windshield not an aftermarket price. Going elsewhere. Sorry!

Br
Review №11

Very friendly and educated staff

ke
Review №12

Fast easy. the man working wS super nice and thorough. very professional

Wa
Review №13

Unfortunately cant help me but made every attempt to.

Ch
Review №14

Logan did a super job of the installation of the windshield. Friendly and knowledgeable. Made sure we understood what was expected after job was completed. You rock Logan. Thanks.

LU
Review №15

Outstanding service on a windshield replacement here!

Ma
Review №16

The staff was friendly. They gave updates frequently. The job was well done. We are pleased with our new windshield!

Ma
Review №17

A gentlman named Roger Lawrence stopped by today and put a new front windshield in our Mazda. What a pro!! Great service!! Great workmanship!! Great value!! Thanks Roger!!

Ji
Review №18

I waited for my car. They did an excellent job. I can bearly see where the chip was in the windshield.

Du
Review №19

My local shop had an opening the day I called which was very convenient. And the tech worked hard to ensure my rock chip would disappear. And as I was paying for this repair myself they worked with me. I appreciate the help to save my windshield from cracking, and the speed at which the repair was done.

An
Review №20

They were great and they made sure I had the correct windshield

Se
Review №21

Always great service. I had Ryan fix a chip. Called ahead, even came early because I was available and made it quicker than I expected. Love these guys.

An
Review №22

The last auto shop I went to put in a used window and it ended up falling into the door after a year. This place they put in a brand new window, cleaned my other windows, And charged me less than what the last place charged me. Fantastic service.

Ai
Review №23

Fast service and quality work. Reasonable prices. The repair for the rock chip damage on the windshield looks super can hardly tell its there looks like a rain spot now. Very small.

Sc
Review №24

I just had my front windshield replaced and the technician broke the brackets on my window seal strip then tucked it in like it didnt happen. I have left another review for Safelite with a photo attached.

Oi
Review №25

This was the easiest repair Ive ever had. I setup the appointment online and was even able to file my insurance claim too. I received updates via text and even a phone call from the technician with an update prior to his arrival. I really liked receiving information on the technicians name ahead of time and a picture. Its a nice safety feature. AND they cleaned all my windows and vacuumed the front of my van. I would contact them again if ever needed

mc
Review №26

They were supposed to come from noon to 5pm, didn’t show up until 6pm. The crack is still pretty visible. A week before my moms window was fixed and they did a great job. Barely visible and they washed all of her windows.

Si
Review №27

The appointment schedule was done online, it was fast and easy and I knew exactly how much I was going to pay for the service. They were thorough with their process and everything was done smoothly and professionally. Their customer service were great! The guy who greet me offer me coffee and the choice of watching TV since I was waiting for my windshield to be done. Very nice gentleman. I would recommend safelite to my friends and family.

Jo
Review №28

Had a very difficult combination chip, and they did a very nice job repairing it so that I didnt have to replace the windshield. Great service and very professional - I will certainly be using them again in the future!

An
Review №29

Did a great job with my repair.

Sa
Review №30

Great service! I received a call yesterday asking if it was ok if the mobile shop could pick my car up and take it to the shop to replace the windshield since it was going to be raining during my appointment. They picked my car up, replaced the windshield and returned my car. I was pleasantly surprised to see they had also vacuumed my car. I am impressed with the quality of communication as far as appointment reminders and the inclement weather curtsey call. My tech Carter was very polite and professional. Thank you Carter you did an amazing job!

Bl
Review №31

Pretty good.

Al
Review №32

They werev really respectful and quick about the process. I would definitely go through them again

Sa
Review №33

I had a great experience from start to finish at Safelite. The staff on the phone when scheduling was friendly & helpful and got me an appointment when it was convenient for me. The crew on-site was especially friendly. The technician Scott, was extremely helpful and explained everything to me thoroughly. He was very friendly. They did a great job. My new wipers & windshield are amazing. I will definitely go back. Thank You!

Jo
Review №34

My appointment was set up through my insurance, super quick and easy. Loved have email confirmation every step of the way. Roger was very helpful and even found another chip I didnt see. Fast and competent service.

Ca
Review №35

Great service!

Ki
Review №36

I have had my car worked on twice by the same man. Great guy. This last time he went out of his way to fix something in my car that had nothing to do with my windshield, solely because his glue was special and he had the time. That meant SO MUCH to me. Probably only took him a few seconds, but it had been something that was bothering me for the longest time that I couldn’t fix. He went above and beyond and I really appreciated that.

An
Review №37

Got to store, waiting almost 10 minutes to be helped. Was informed that the repair would take 30-45 minutes. Took over an hour to just patch a chip. Chip was still very visible afterwards. Not impressed.

Sa
Review №38

I went in to have a small crack in my windshield fixed. AAA set up the appointment for me, so I have no comment regarding scheduling. I arrived 5 minutes early and they were immediately ready to go when I got there. They estimated a 30 minute repair time and thats very close to what I waited (give or take 2 or 3 minutes). They were friendly and explained the repair process (as well as possible risks) in terms I understood. They didnt press any additional services or products on me. Great service!!

Co
Review №39

The facility was very clean. All employees were friendly and knowledgeable. Forgot 2 library books. Didnt notice for several dsys. When I called, they had my books held safely for me. I hope I never need them again, but this will be MY glass repair facility.

Ma
Review №40

I had them come out to replace my windshield. The windshield was replaced but he was having issues calibrating the camera. He said he needed to call the shop and would set up an appointment for insurance purposes. He never let me know anything and left. Still havent received an appointment or phone call. Not sure how he completed the claim.

Da
Review №41

I didnt have them do the chip repair. They wanted $129. I thought that was a little much being that I could have it done when I got back to Arizona for $25 or even free at a local glass company.

Ji
Review №42

Easy to get an appointment and seems like a professional glass repair shop. Have used many times and always satisfied. Even used Omaha location while traveling.

Jo
Review №43

They were very helpful and provided me with excellent service. I will definitely use them if I ever need glass work in the future.

Na
Review №44

I have had MANY windshield chips repaired at Safelite. They work with my insurance so my out of pocket cost is $0. The service is exceptional.

J
Review №45

Guys did a super job!!!Only complaint would be the need for extra seating. Some of us were left to stand for some time. Not a huge deal.

Er
Review №46

They wouldnt just sell me the windshield

Na
Review №47

They did a great job.

An
Review №48

What an amazing place. They were so kind and helpful. The work they did was perfect.

Jo
Review №49

Fixed 2 chips in windowshield. Did a great job. Friendly staff

Li
Review №50

Friendly staff and worked around my schedule sending a tech out to my location. They also worked with my insurance company so I did not need to make any additional calls.

Ro
Review №51

Great service

TE
Review №52

Guys are always great . Great service .

Do
Review №53

Couldnt be more satisfied, windshield looks great, very friendly and easy to work with. Highly recommend!

Tr
Review №54

I made an appointment online to have my windshield replaced. Upon arrival, the technician, Richard, was completely rude & unprofessional. He went on & on about how busy he was & how he would complain to his boss of his boss was there. Our 2 hours appointment turned into nearly 4 hours & the windshield didnt set long enough. This employee is a disgrace & is absolutely a disservice to the company.

Ma
Review №55

Theyll glue on any rearview mirror for free if you stop in there. dont see service like that anymore.

Ro
Review №56

The manager Steve was great, generally a great service day . You dont get this kind of service everyday. And thats a Roger review.

Da
Review №57

I have used AGS for both insurance related and personal pay car glass replacement. I have always found them to be prompt, professional and the work of high quality at an excellent price.

me
Review №58

Windshield was replaced fast and easy. Thanks.

El
Review №59

The workers were to friendly and it was a very child friendly wait.

Ni
Review №60

Had these folks put 2 windshields and never had an issue. Plus was cheaper to put a new one in then have it filled by a second company

Ma
Review №61

Do a good job every time.

Kr
Review №62

I have had my windshield repaired at least four times with the staff from this location. Whether they have come to me or I have dropped it off they have been absolutely wonderful to work with every single time!

Ad
Review №63

Got a windshield put in less then 2 weeks ago for $329 and its already cracking from the bottom up!

Co
Review №64

Helpful! Fixed my broken window and vacuumed up the broken glass!

Je
Review №65

Highway robbery, gotta get your insurance company to wave the deductable or its $100+ for a 1/8 inch chip

Pa
Review №66

Great staff

Aa
Review №67

Tech put a scratch in hood.

un
Review №68

Great people

Fr
Review №69

Fast service

Information
13 Photos
69 Comments
4.3 Rating
  • Address:2915 N Clairemont Ave, Eau Claire, WI 54703, United States
  • Site:https://safelite.com/stores/Eau-Claire?utm_source=google&utm_medium=list&utm_campaign=local
  • Phone:+1 715-318-0112
Categories
  • Auto glass shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible restroom:No
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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