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Ascent Audiology & Hearing
7820 Terrey Pine Ct Suite 110, Eden Prairie, MN 55347, United States
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Ascent Audiology & Hearing
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Ma
Review №1

About 2013 my wife persuaded me to have my hearing tested by a professional. I knew for years I could not hear well. My wife does not hear well either. Beth, the audiologist at Hear Today tested both of us. It was no surprise we needed hearing aids. At that time we purchased state of the art hearing aids. The hearing difference for both of us was incredible. If there was excessive background noise, occasionally we struggled to hear. Over 6 years the device technology improved considerably. We tried the new devices and knew we had to have them. The hearing improvement in all situations is better than ever. Now we are truly hearing aid dependent. If we are awake, the only time we dont use them is if we are in conditions that will harm our devices. Being able to hear well is a blessing. Working with the team at Hear Today is a huge bonus because of the level of service they provide. We recommend Hear Today to anyone we know with compromised hearing.

Ja
Review №2

This small business is run by two very capable, efficient, smart, friendly women. Beth, the audiologist, has a lot of experience at both universities and in the business world. She enjoys her work and is good at putting new patients at ease. Walking into their office brings a warm greeting from Theresa, and she does a great job running the office and assisting Beth. I am so happy that I found HEARtoday, and feel grateful for my improved hearing!

Co
Review №3

I was due for updated hearing aids. Hear Today was suggested by a friend. I chose the office of Beth Thompson. I definitely chose well. If you are looking for an audiologist that listens and educates for the best hearing for you, give Beth a call. She and her staff will help you get there.

Ri
Review №4

BTK was my first experience with the VA and a hearing exam.The office is very easy to find, off major roads. Offices are very clean and the staff is very concerned that they will be able to find the correct devices to fit your needs.I did have the hearing test in a booth and then we discussed the various devices available. I have since had an opportunity to return for checkups and adjustments. Very welcome and answered any questions about the device operation. I am very pleased with the company and will return when I need replacement or adjustment. Thank you BTK

sb
Review №5

I having been going to HEARtoday for many years. Beth and Theresa are awesome! These two women know their stuff and how to make you feel comfortable and at ease while giving exceptional service. I would recommend them to everyone.

Jo
Review №6

Beth and her staff did an excellent job providing me with the appropriate hearing assessment and hearing aide options. Very professional and transparent throughout the process. No pressure. Excellent hearing aide fitting and follow-up. I would highly recommend.

St
Review №7

It is so hard to get good customer service these days, that when you finally get it, you realize what a gift it is. At Heartoday, they get it, and give it! You will enjoy working and spending time with them, and you will hear better afterwards.

Ba
Review №8

I have been putting off having a hearing test for too long. So I made an appointment with Hear today and Beth made me feel so comfortable. She fitted me with hearing aids that day!! My husband could tell right away that I could hear what he was saying. I didnt realize how much I was missing out on. Beth has changed my life. I can join in on conversations with my friends and family. Thank you Beth and her staff at Hear Today!!!

Br
Review №9

I have had my hearing aids for 3 months now. My hearing was damaged by farming noise many decades ago. As an RN and teacher for almost 50 years I can say that Beth and the HEARtoday staff have been very professional. I do recommend being seen by an audiologist. If you are experiencing hearing loss, there are many possible causes. An audiologist has the education and background to help you determine the best course of action.

Ma
Review №10

Wonderful Audiology office! Beth Thomas was able to help my elderly mother hear better with the latest technology. Very friendly office in a convenient location!

Ja
Review №11

Very professional, knowledgeable and friendly.

Do
Review №12

My experience with Ascent Audiology has been a highlight in my life. When I needed better hearing, Beth went the extra mile to give me much improved hearing in a new hearing aid. Then when I lost my aid, she and her staff quickly moved to get a new aid. Beth and staff are awesome and I recommend them as the the number one audiologist in the Twin Cities.

Ar
Review №13

Beth and Theresa are very customer oriented and have always been honest and forthright about my choices with several available devices. I was reluctant to purchase any hearing devices when initially diagnosed 2 years ago but thru Beth’s advise and coaching I am now finally comfortable wearing them. Thanks for all of your effort to assist me thru this process ! I am grateful ! Art Plante

Da
Review №14

My experience with Beth has been a good one. Beth has proven to me she has many years of experience. When fine-tuning my hearing aids she is quick to pick up on what sound I’m having a problem with and make the proper adjustments. I highly recommend Beth as a skilled Audiologist.

Th
Review №15

Waited a while before doing this review.Still as excited and happy about the hearing aids! It is amazing the things I hear now with them.I periodically run karaoke shows and the hearing aids allow me to hear singers requests even when another singer is performing. The hearing aids cut out the loud music and allow me to hear singer requests. This was not the case before the hearing aids.I cannot say enough good things about the hearing aids and the great service I receive from Ascent Audiology.

De
Review №16

I have had a hearing aid since I was just over a year old. Needless to say, Ive had a lot of audiologists. Beth has been one of my best. She cares about your hearing and how you use it to give you the best service she can. She helps out when she can in the most unexpected ways, and deals with my weird schedule. The office is friendly and kind, and always helpful.

Pe
Review №17

I have been using hearing aids for the past 20 + years. I was referred a year ago to Beth Thomas and it has been a great experience. Beth is very knowledgeable and looked at the big picture and was able to provide me with the hearing aids I needed to solve my hearing issues. The other providers I had seen over the years sold me their product which werent suited to my needs. Beth helped me with the app on my phone to be able to adjust the hearing aids according to the situations I encounter on a daily basis - young childrens voices, large crowds and television viewing.I am very happy to receive the continued support from the entire staff!

To
Review №18

Very happy with Beth. I have been seeing Beth for more than 15 years. I expect and receive nothing but the best, friendly, knowledgeable and honest for all my hearing needs.Beth can repair and adjust most problems in her office with no lengthy delays and provide the best quality even after the warranty expires. Make an appointment with Beth and you will be very happy. Tom Tallakson

Me
Review №19

Ascent Audiology was quite the find! The Audiologist, Beth Thomas and her assistant Laura were warm and welcoming when we met. Beth was thorough in rigorously testing my hearing, explaining the results and providing options to correct my failing hearing. Laura adjusted my hearing aid to make me more comfortable and also made sure my paper work was properly done. She worked with my insurance company to make sure I received the proper benefit. Beth and Laura have always been polite, patient and understanding as Ive gone through the process of adjusting to wearing hearing aids. Theyve allowed me to drop in with out an appointment for any help or adjustments I needed. Though I am never rushed, Im always out in a short period of time.Beth and Laura are both friendly and professional as well as being very knowledgeable in their craft. They make an excellent team. While I am still adjusting to a new way of living, I can say that its been a blessing to get their help and Im glad I chose Ascent Audiology & Hearing as my hearing experts.If youre having hearing issues, I highly recommend them.

Ga
Review №20

Dr Thomas is a wonderfully talented audiologist. She helped my 92 year old father-in-law with his first experience of hearing aids. On top of being knowledgeable and professional, Dr Beth is incredibly kind, patient and understanding. She has a great talent and personality. Dad had a little trouble initially, and she went above and beyond tirelessly until he was perfectly fitted. Her office staff was friendly and pleasant. I enjoyed the appointments as much as he. I highly recommend Dr Beth Thomas!

Ga
Review №21

I had an amazing experience working with Beth! Her knowledge and expertise, along with her quality of care and ability to relate to her patients is by far the best of the best! She listened attentively to the issues I was having and worked with me diligently till I was totally satisfied and happy. I absolutely love the hearing aids she recommended for me! Thank you Beth for making my life brighter and happier everyday now that I can actually hear what is happening around me!

bb
Review №22

I have had my hearing tested with Beth and appreciated the knowledge she has and time she took with me. I did not require hearing aids but I have family members and friends that do see Beth. They have received hearing devices from her and they love the support she gives, personal attention and knowledge every time they come in. Beth and Laura will definitely take care of your hearing needs.

Jo
Review №23

I have been a patient of Beth Thomas for a couple of years and purchased my hearing aids from her. It has been a great experience for me. Would not go anywhere else. I purchase my batteries from Beth Thomas, ...and one day, Laura said I had not been seen for quite a while .. thus scheduled an appointment with Beth. NO charge.... My hearing loss had deteriorated in the past 2 years,.... but Beth just said that can be fixed... and sure enough... with a few adjustments I am again very happy with the results. I would recommend Beth Thomas if anyone has a question with hearing. Beth is very knowledgeable and easy to talk with. I highly recommed Beth Thomas for hearing loss. .

Co
Review №24

I recently upgraded to Starkey Livios and couldnt be happier. Beth was extremely helpful with this decision. She is very knowledgeable and guided me through the decision process.

St
Review №25

Ascent Audiology & Hearing has provided excellent service and support since my purchase over a year ago. Beth and her staff are caring, attentive, understanding, knowledgeable and very helpful.

La
Review №26

Extremely professional and knowledgeable! Beth goes above and beyond to find the right product AND fit for her patient. Easy to work with and convenient location.

Na
Review №27

Beth is an ideal audiologist. She listens, is personable and respectful and she knows her technology and the research related to hearing loss. I was surprised to learn how valuable hearing aids can be - both through the research she discussed with me and now through my own experience with hearing aids. Wearing them has only enhanced my life. I feel far less fatigue than I did from all the straining I was previously doing to follow conversations. I can now hear sounds I didnt even know I was missing - like birds and crickets and even the chirp from my car when it locks. If youre considering having your hearing tested, or your family/friends suggest you do, go see Beth. Find out what you might be missing. Youll feel entirely respected and youll be in the care of a true professional.

Ca
Review №28

Beth did a great job of identifying my hearing issue. She actually fitted me right then and there with a hearing aid so I could get the actual feel and sounds of it.

Mi
Review №29

I enjoyed the whole process from beginning, through post visits and most of all I love my ability to hear again... The staff is happy and cheerful and the Dr. is detailed, clear and thorough... Thank you

ap
Review №30

Our experience with Beth Thomas, the audiologist at Ascent Audiology, was great. I knew my husband needed more help than he received from the last place we went. From the moment we walked in everything was so welcoming and professional. Our experience with Beth and her staff far exceeded what we expected and my husband is very happy with his new hearing aid .

Ch
Review №31

Love this place. I have been HOH all my adult life. Beth and Laura are great. They are supportive and caring. They really take an interest in what you want and need.

Em
Review №32

Beth was knowledgeable, kind, patient and so helpful. She really listened to my needs and hopes and worked hard to create the best solution for me.

Ki
Review №33

Beth and her staff are welcoming, prompt, friendly, cheerful, and very knowledgeable. Ascent has the finest and most modern equipment; it is a pleasure doing business with them.

Sh
Review №34

I just visited with Beth today (3/26/2019). My experience was amazing! I brought hearing aids I had purchased in 2015 to my appointment. Although I had returned to my previous audiology clinic several times, they were unable to resolve the difficulties I was having with my hearing aids - primarily they would not stay in my ears. They popped out every few seconds and I would have to push them back in. I soon gave up wearing them. Over the years I would, occasionally, try them again and once returned to the audiology clinic where I had purchased them. The same problems continued. When I met with Beth, she examined my hearing aids, evaluated them and my hearing and proposed a solution - reprogramming my hearing aids and replacing some parts (sorry, I am not sure of the part). I can report that about 6 hours after Beths adjustments, my husband can listen to the tv at a level acceptable to him - and I can also hear it. I went to a restaurant with friends and, for the first time in years, I could hear them! To same I am pleased is an understatement - I am leaving on vacation tomorrow and am confident I will be able to hear!!!

Le
Review №35

Beth is very knowledgeable, patient and friendly. Theresa is a wonderful addition as office manager.

Je
Review №36

Dr. Thomas and her staff are truly remarkable! Beth met with my mom and I was so impressed with the time she took to explain everything-the process, the type of hearing loss my mom had and the options to address. If you are looking for a first class professional look no further!

La
Review №37

Pleasant experience..very knowledgeable and professional....very effecient staff with a friendly atmosphere.

Ma
Review №38

I was referred to Ascent by a friend and am now grateful he did. Ive been wearing a competitors aids for many years and knew I needed to make a change both in the product and the service. Beths knowledge of the products and software tools to set up Starkey aids is excellent. She was able to guide me through the process of using the App on my IPhone which was very helpful. I had the good fortune to need new hearing aids when the NEW LiVio AI products were introduced in September. They rock. I am hearing like I have not been hearing for many years. They helped me with financing which I appreciated. Laura does a great job. She not only schedules appointments, but she knows the software tools very well and has helped me out both in person and on a phone call. Shes like tech support for hearing aid iphone software. I highly recommend that if you need to be tested for hearing loss and need professional guidance on selecting the best Starkey hearing aids give Ascent Hearing a call to set up an appointment. You will not be disappointed.

Ma
Review №39

My 81 year old mother has suffered significant hearing loss over the last 10+ years. She supposedly maxed out potential gains from hearing aids and was not offered alternatives that might lead to a better quality of life as it relates to being social and communicating with family and friends. We received a recommendation to see Beth Thomas. Beth made many nuanced adjustments over time to my moms aids, which did result in an incremental lift in hearing. At the same time, she acknowledged there wasnt much more to be gained and started introducing us to different technologies, new to the market, like a tiny, portable bluetooth speaker. This technology immediately improved my moms ability to hear and understand 1:1 conversations and participate in small group gatherings with more confidence. Beth is an incredibly understanding and patient service provider, diligently trying to look for wins in a tough situation. My mom and I both highly recommend Beth Thomas and Ascent Audiology and Hearing.

Ad
Review №40

Dr. Thomas and her staff are awesome! I came in today for a tinnitus exam. Theyre very nice and helpful. The office environment is up to date and very welcoming. Give them a call if you have concerns about your hearing.

De
Review №41

This is for anyone looking for a good audiologist:I highly recommend Ascent Audiology and the their head audiologist Beth Thomas. I began working with Beth a little over a year ago when I realized it was time for hearing aids. I promise you there is much more to getting hearing aids than simply buying the devices and putting them in your ears. I had concerns with the stigma of wearing hearing aids (looking old to coworkers) as well as what to expect when flying, getting them wet, playing sports and so on. This is when Beth’s competence started to shine. It was obvious she had experience with everything that I was going through and she helped me understand what to expect and put me on what I will call a program to incorporate hearing aids into my daily life. This isn’t a one step process. Hearing aids take time to get used to and they perodically need to be adjusted as your ears become accustomed to having the extra help hearing. After my inital fitting and adjustments, Beth told me at some point in the future I would become unsatisfied with how they work. For me it took about a year but true to her prediction I felt my hearing aids weren’t doing as good a job as I would like. I went back in and she happily made the changes for me to hear better once again. As for dealing with Ascent the organization....there is one thing I really appreciate that the other doctors I see haven’t figured out. When I have an appointment at Ascent for 10:30AM, by 10:30 I am sitting across the desk and the appointment has begun, not sitting in a waiting room for another 30 minutes or 45 or even more. They very much respect you and your time and put the meaning of customer service back in to the experience of seeing a medical professional. Two thumbs up for this organization.

Ch
Review №42

They were able to get my Dad to hear again! No more shouting when we go out to eat!!! Thanks for everything!

Li
Review №43

Beth is always willing to work with me to get the best hearing experience possible. I tried a couple of different hearing aids before we found a set that work well. She responds quickly to my email questions.

St
Review №44

Beth and her staff went out of their way to help thru the process of getting my hearing aids. Beth was there to help me when I had problems and was always happy to answer all my questions and concerns.

Do
Review №45

It has been 4 months since I received my hearing aids. They turned out to be a perfect fit and a great improvement to my hearing. It has been a very worthwhile experience with Beth. I would highly recommend her.

Jo
Review №46

I have been very impressed with Beth at Ascent Audiology. She is very professional and fun! I would recommend her to anyone with a hearing concern.

Ni
Review №47

Extremely knowledgeable and very pleasant. I have been at several Starkey Professionals and she is the best. I would recommend her to anyone seeking a hearing professional.

Pe
Review №48

My dads hearing were getting old and needed new ones. Beth was running a coupon in the paper thought we would see what would happen. Glad we did so friendly to all of us, helped my dad with finding new hearing aids that work for him. You will be very pleased with Beth.

Ty
Review №49

Beth and Laura up front were both very professional, knowledgeable, and helpful during my visit.

Ja
Review №50

I have known Beth for many years and she is very knowledgeable, professional and interested in helping people with hearing related issues. Beth is the best audiologist I have worked with and would recommend her to others!

Am
Review №51

Beth has taken great care of me from the hearing test to the hearing aid fitting and beyond (adjustments...)

Ab
Review №52

My mom goes here. She likes it.

La
Review №53

St Teresa is amazing, and she knows how to polka, my highest possible rating for Ascent Audiology & Hearing !!!!!!!!!!!!!!!!

Information
14 Photos
53 Comments
4.9 Rating
  • Address:7820 Terrey Pine Ct Suite 110, Eden Prairie, MN 55347, United States
  • Site:https://ascentaudiologyedenprairie.com/
  • Phone:+1 952-594-8358
Categories
  • Audiologist
  • Hearing aid store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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