Guys or manager was very informative about what wax to use what to do before waxing and how to keep your ride looking good after you put all the work into the car also what is the best to use on the rims and what is the best tire shine if you are not up on all the different car care products it gets confusing and you can spend a lot of money on things that dont work very well so I needed help and I believe the guy Shane definitely knew what he was talking about and I didnt get the feeling he was loading me up with stuff I didnt need very informative guy named Shane and he spent a lot of time with me.
Service can be better if whole staff not on a smoke break at the sametime
Best place to go for your car parts service is great
The representative Chris, is a great guy. Big guy, with love tatted on his hand. The story goes: the day before yesterday I had bought what I thought was a regular bulb for my driver side headlight actually was the high beam light. I had gone back to Advance Autos to exchange it out for the right bulb because at the time, I didn’t realize I bought the wrong bulb. Nevertheless, I meet Chris. He had explained that The bulb purchased was for the high beam.I didn’t have the tools necessary to change the bulb since it required taking the battery out and then installing it. At first I was about to spend more money getting tools after I purchased the new bulb Chris said “hey, if you pull your car up, I can provide you with the tools to change it.” I’m like, wow, thanks.”Not only that, the man coached me through the taking the battery out and changing the light.I’ve changed countless batteries and lights before so that wasn’t the most important part. But, the fact that he did more than what was asked and out of his own persona sought to help me change it and provide advice on how to make it easier was the best part. Great Rep!
Great customer service staff very knowledgeable & friendly
Good people not a bad store
Employee was helpful and also love that he replaced my wiper blades quick.
Helpful salesman was friendly and willing to chat with me. A woman shopper in this kind of store sometimes gets side-eye, but I felt like a valued customer. He also gave me a discount and not only installed my wiper blades, but showed me how it is done. :)
Other than the long waits on the phone sometimes, this location has great service. Always helpful when looking for parts and supplies.
Good place to get all your automotive needs at decent prices
Cheyenne is awesome..very nice staff..eager yo help..Super Service
Courteous and friendly service
Every time I go into this location, the staff is nothing but beyond helpful. They go above and beyond everything. My husbands battery died and we were able to get the battery from them. I ordered the wrong battery but the staff was able to not only help get the right battery but also helped replace it.
Very helpful staff. Well stocked.
I went for a diagnostic test, the young man helped connect the device and printed out the results. This is a costly test when you need it done, but this was absolutely a FREE test at Advanced Auto Parts!!
Customer service is excellent. They even give you the best deals if you want it. One service person found some oil a gentleman was looking for and told him for a dollar more the same item was on sale that gave him twice as much, however he didnt go for it. To each his own. I would have jumped on it, to have for later.
Wonderful store. The nice gentleman that works there helped my mom put her windshield wipers on for her. Great place. Great prices.
Would not replace 1 year old silver battery for my sons car. Had to buy another silver battery at full price. Silver batteries supposed to have 2 year replacement. Amazingly the car started and lights etc were fine with new battery. Did not work at all with old battery. But it tested fine so they would not replace it . Go figure.
I know the autozone across the street may be easier to turn in to. However, the people in here are so much nicer and more helpful. They also seem to always have what we are looking for, and really know what they are talking about. Dont forget to order your parts online, and youll pretty much always get 20-25% off.
Chris has amazing customer service skills! Super help to me when getting rotors and brakes for my car. Shout out to Chris! Thank you!
The employees at the Edgewood store are great. They were extremely helpful and the store is well stocked.
Very disappointed with the service.I went in last night to get a part that the website showed they have in stock.When I got to the store.The sales associate couldnt find it I prepaid for one to be ordered over night. Ive been told itll arrive in the morning. When I got to the store after talking with the manager he told me that the associate last night didnt place the order properly and that my part will not be in.I had to take a refund.That all mess cost me great time and money . I will never step in to this store again.
Some of the employees in their go above and beyond to make sure you and your vehicle are well taken care of. Will deffinetly be going there for everything i need!!!
Great customer service 👍. They changed out my wifes windshield wipers.
I’ve stopped in here a few times when I was lazy and didn’t want to make a u-turn to get to Autozone across the street or if there was something that Autozone didn’t have on hand somehow. I’m always disappointed.This store is dirty, not well stocked, and the button pushers behind the counter don’t seem to know anything under the hood of a car.Don’t waste your time here. There’s a very good Autozone across the street. If your a die hard Advance guy, it may be worth the trip to Aberdeen where they at least had a good team and clean well stocked store the few times I stopped in there.
Staff was very helpful and gave a lot of good information about my problem. The guy came out and tested my car to give me all the possibilities of why my engine light might be on. He was friendly and forthcoming with information.
Was in and out for new windshield wipers..was clean and sales guy was very nice
A lil slow behind the counter sometimes. Not very knowledgeable but helpful. Quality and prices could be better.
Always a good experience here great staff fun things fast.
Was able to get too of the line front breaks for $59.35.
Very helpful you heard?
They had the alternator I needed. They also gave my battery a courtesy charge to survive the trip down the road to the mechanic. Cant complain about good stock, helpful staff and straightforward pricing.
Terrible staff no knowledge of basic automobile. Loath going there
Great guys,friendly nice place,very knowledge able
Good place to get general auto supplies.
Great service help me out a lot took back some parts that I didnt need help me out quick
Excellent and quick service and conveniently located.
Conner is a great asset to advance Auto he helped me with my break lines.... Very professional young man.... Thanks Conner....
Fast and friendly services.
It was an ok experience. They didnt have the exact part.
Customer service people were very helpful
Staff very knowledgeable
Good service, good inventory
Excellent staff very knowledgeable ..bad management
Wonderful people and friendly
Great service every time!!
Counter sales/cashier has too much to do. Customer service is down because of it.
Very nice employees
Very helpful!
Helpful
Great Service!😀
Friendly staff
Counter man saved me @$200 with his advice
Conveniently located Parts,Galore and more.
Full fill my cars needs.
Waiting too long for a light bulb
Helpful staff!
Very helpful
Great service
Good prices
I like advance
Good
Ok
👍👍
Excellent service
Rarely does it have parts in stock and if they ask for them they charge you extra for ordering even if you pick it up at the store.