Had a short term 2 month rental. The staff are nice, friendly and very helpful in the limited interactions that I had with them. The manager went above and beyond my move out day.Enclosed loading bay is huge. It can fit up to four regular sized between the two lanes. They have 5 flat carts for use loading.

Bridget was amazing with helping me choose the right size of unit. She made the process very smooth and explained everything very well. I would definitely tell me friends and family about ExtraSpace Storage.

The Extra Space Storage located at 7725 Washington Ave. S Edina, MN 55439 is a complete joke. The first issue I had was that the lock that was supposed to be left in my unit when I first rented it was not left in the unit so my things that I had to drop off that night sat unsecured until I was able to come back during open hours to get the lock from the office and put it on my unit. Fortunately I wasnt moving too far so my drive was only thirty minutes but this could be even more frustrating for someone moving far away.Other than the monthly rates increasing more than $10 while I was using the facility for a few months things went alright. The facility is very clean and organized and they have a lot of carts available for people to use. When it came time to move out I went to the office and their system was down. I was moving out on the day they had billed me so I asked for a refund and the associate said they would speak with their manager and handle it the next day because hopefully the system would be working then.A few week later I received a call saying that I need to have a lock on my unit. It is against the rules not to have a lock on my unit at all times. I explained that I had moved out and thats why there isnt a lock and also inquired about my refund which I hadnt heard anything about. I was told I wont be getting a refund because I have to tell them within 3 days of being billed that I am moving out. After our phone discussion I received a partial refund and I was hoping that things were settled now and I could move on with my life.HOWEVER I received a charge for $16.50 today, 10/11/21, and when I called the facility to try to resolve it it would ring for two minutes and then bring me to voicemail. I left a voicemail explaining the situation and then tried calling the helpline on the website but it was just an automated system that recognized my phone number and prompted me to enter the zip code associated with my account, reminded me that my next bill was due on 11/11/21, and ended the call. I should not have a next bill, Extra Space Storage, because I moved out a month ago.After trying a few other numbers I found on the website to no avail I filled out the help me form online. About 45 minutes later I got an email saying my move-out date had been updated to 10/11/21 (which is still a month later than my actual move out date) but I havent heard anything about the refund for the random $16.50 charge yet.Moving is stressful enough so I would highly recommend avoiding this facility at all costs.

I rarely ever leave reviews, but this place was so helpful! Bridget was amazing and effectively helped me secure a spot the day before I needed it because another storage unit establishment I was going to use fell through. It is super clean, the carts are a HUGE help for transferring your stuff and I felt like my items were safe.

Super affordable and easy to use! Bridget Lee at the front desk was so kind and helpful. Would easily use this place again in the future!

Excellent experience. The property manager, Bridget, made the entire sign up experience simple, quick and pleasant. She’s a pro at customer service. The facility is terrific: It’s new, spotlessly clean, and very efficient as regards access and egress, parking, etc. I couldn’t be more pleased that I found this place!

This has probably been the best Storage experience that I’ve had. Everyone there has been very nice and really helpful especially Bridget! The place is very clean and easy to get in and out of. I would recommend using the storage facility over all the others. The pricing is also really perfect!

A+ for cleanliness and great customer service! Bridget (the woman that runs the front desk and reservations) is extremely helpful! We filled up one unit and needed to rent another right away and she was quick, efficient and super helpful. This place is relatively new and super clean which is important to me.

The service provided at the Edina location was amazing! All of my questions were answered promptly and the storage unit is very convenient. The only reason Im giving 4/5 stars is that there wasnt a clear indication that they require insurance to be purchased through them which increases the monthly fee by a minimum of $11. We chose the specific storage unit because the $36/month was within our budget so it was disappointing that the rent + required insurance would be more than we anticipated or were led to believe. Overall, its a very clean facility and the access is convenient!

Bridget was an amazing help getting a storage unit today! Extremely personable, knowledgeable and so helpful. We’re very happy with who we’ll be dealing with whenever we come in! Thanks Bridget!!!

Wonderful, clean, climate-controlled facility. Covered unloading area really came in handy on snowy/rainy days. On-site carts made transporting stuff from my car to the storage unit a breeze!! On-site staff (Bridget) was always helpful in answering any question that I had. Only needed my unit for a few months as I de-cluttered my house to get it ready for sale, but if I need another storage unit in the future, I will definitely be back!!

The facility is climate controlled including the space for loading and unloading. It is very clean and Bridget takes pride in keeping it spotless. She was very helpful in helping us find an appropriate locker that fit our needs and in explaining their policies. Providing excellent customer service is important to her.

Walker was so great-we found the exact unit I needed and also options for downsizing if necessary.This is a clean and safe feeling space.Thank you so much-you made a rough day so much smoother!!

I loved how clean and new the Edina location is. The young man manager from the St. Louis park location was extremely helpful. He called and left me a message to make sure I had gotten set up okay and personally showed me to my storage unit when I arrived.10/10 very happy to be renting a storage space from here!

Bridget was so knowledgeable and so friendly. She showed myself and my husband around the facility and explained everything so clearly. I love how clean the facility is and how open it is. Would definitely recommend this facility and would hands down recommend speaking to Bridget with any questions or concerns!

Super clean. Fast service. Bridget was a gem to work with. I recommend strongly.

Bridget was extremely helpful with all of my storage needs. I will definitely recommend her assistance to all my friends!

Wonderful location for me and in general. Very clean and relatively new building. Convenient for storing my business stuff that doesn’t fit in my apartment. Friendly and professional staff and I feel like it’s a safe place to store anything really (as long as it’s in the lease agreement of course). Kudos.

Bridget Lee is amazing she really helped me out with my storage needs! Thanks Bridget!

Extra Space Storage in Edina was an excellent choice for our storage needs between homes. It was super clean and well-constructed - the layout made for easy/efficient move-in and out. Bridget was wonderful to work with and very helpful when it came to deciding on the right unit for our needs.

Extremely helpful and courtius staff.User friendly facilities, including a sheltered and secure dropoff/pickup area, nice big elevators, and very clean.And the price was great too!

Don’t even waster your time. Looked at all I’m the area. By far the best! And best priced. Bridget absolutely rocks!

Great, new, clean facility. Very friendly and helpful people in the office. Easy entry to building with key code, feels very secure.

Great experience! I was in a pinch and they took care of everything. The staff is fantastic! They handled my situation with professionalism, integrity and engagement. I definitely felt important and at ease. Thank you Extra Space Storage.

Love this storage!! Its climate controlled, has indoor parking with a door to the facility. Its well lit and very clean. The storage units are much bigger than they would seem by dimension. Also the staff are very friendly!! Very happy!!

The Property Manager Bridget is great! She was my first contact with Extra Space Storage and continues to be a great resource.

The ExtraSpace storage in Edina, MN is well maintained. The staff was very helpful. I was shown a number of unit sizes. They have a number of sizes and prices to choose.I received a recommendation about the storage facility from my realtor, who also rents a unit. I will be storing things from the home I just sold. I need temporary storage until I find a permanent place. No Contract required. Just month by month, leave anytime no hassle. I was very satisfied with the service I received.Brent

This place is super nice and very clean. Bridget showed us a couple units and helped us find the size we needed she is awesome. Thank you so much!

Clean but still new and 1 of 2 garage doors is broken.

Bridget was so awesome! She stayed after hours to help get me set up for a storage on the same day I called. The building was very cleaned and well built. It had an alarm, camera and climate control. They also have carts to help transfer your items. Overall excellent customer service and convenient location. I highly recommend Extra Space Storage.

Cheryl did a marvelous job helping us. She was fast and thorough. She was respectful and answered all of our questions. We are very satisfied with all of her help and also to be able to store our belongings in this beautiful and well run facility.

Love this storage space. Their staff was very helpful in finding exactly what I needed. Clean and easy to get in and out.

Bridget is awesome!She Walked us through the units to show us options, very easy process to book.The location is convenient to 169/494 access.The units are brand new, quick access to the building without being outdoors in the wonderful MN fall/winter.Great experience, cheers

Unbelievable service! So easy, love it. Super clean btw.

AMAZING CUSTOMER SERVICE & DILIGENT WITH THE CUSTOMER’S CONCERNS AND NEEDS !! 11/10 !!

Bridget really knows her job and is so helpful. I would recommend this place to everyone. It’s new and spotless.

Great management! Extremely helpful and knowledgeable.

Bridget Lee will have you set up right! Store your stuff here!

I had a chance to check out your new facility in Edina. Bridget showed me all the great features. I found the climate control and the security to be the most important to me. Very impressed!

Bridget was very helpful and helped us find just what we were looking for. She is outstanding!

Bridget is 10/10 the best! Highly recommend!

This is the best place to store all your items - including your cars. We used to use Public Storage - never again. They are not heated, safe, or, transparent about their costs which come with contracts. Extra Space Storage is the complete opposite. Bridget and Arin went above and beyond taking care of us. We sold our home right away and are in between homes. Panicked, they found us enough space to accommodate our entire home and car between their Edina and St. Louis Park location. We did not have to call around. Literally, they took care of everything and made it stress-free; reserving space, sending documents via e-mail for signature, and, even took payment over the phone (all very Covid-19 safe). Both locations we are using are heated and secure. We are able to breath knowing our entire lifes possessions, literally, are in their hands. THANK YOU!!

Bridget was so great!! I did a tour and sheshould me the great units. I recommend this place to everyone! She is awesome

This place is a brand new building and it is gorgeous! 🎉🎉Bridget is sooo kind and helpful..Don’t miss out on there great deals💸Highly recommend this place..💥💥

I couldn’t have had a better tour experience if it wasn’t for Bridget! Because of how delightful & knowledgeable she was, I would have rented 10 units! (Although 1 is sufficient) this Edina facility is immaculate & I know my belongings will be safe & secure. Ty sooo much Bridget!

This place is very nice! Would recommend to anyone. Bridget is an asset to this company.

Bridget was awesome work with!

Staff was super helpful finding us the right unit. Everything is very clean!

The place is brand new and pretty clean and easy to access from 169/494.Bridget has been more than helpful to give couple of walk through and direct me to a wonderful spot.

Thank you Bridget for you enthusiasm and hard work! You’re the best! Keep it up! 👍🏼

Bridget is very friendly, courteous and very helpful. She is always pleasant every time I have been here.

I currently rent a unit at the Edina location and it is very nice. Clean facility and helpful satff!

Great place and thanks to Bridget as she was able to explain how secure the place is and units are temp controlled!

Bridget is amazing and always happy!Definitely recommend using this facility!

Bridget was awesome to work with!

Great place!!

Cheryl was very friendly and helpful.

Excellent service and great facilities!!

Excellent customer service

Clean facilities, fantastic service. Definitely recommended.

Bridget is amazing!!

Bridget is awesome!!!