We live in Fl and NJ. Our 450H gets serviced at the dealer in both locations. Our service advisor, Jacob Link, took his time going through the Lexus database to make sure that no repetitive services were done. I waited a reasonable amount of time fir the car and was very happy with the service at Lexus of Edison.
If you go to Lexus of Edison be sure to work with Mark Resende he was so helpful I told him I had to leave early to pick up my son and he made sure to get me in and out with my service visit. Thanks again!!!!!! keep up the good work.
Very pleased with the service done on my vehicle. Service Advisor Winston Robinson was very prompt responding to my every question.. Highly recommended!!
Worse service department I ever been to in my life. Unfriendly employees in service department...bad service if you have bought any service plans...I would never go there for service again...
Service intervals are usually quick. Very good with appointment notifications.
Great customer service. Kept me informed on the process. Great delivery.
Service Advisor Renee was great! Took care of the recall and on my and performed oil change. Work was completed on time and everything was great. Lexus of Edison is a great dealership.
They seem to value your time. I really appreciate that. They also try to clean your car interior but its not their strong feature.
Great place to have your vehicle taken care of. No issues here great people great ownership.
Always a very clean place. Service staff is very nice.
Had a nail struck in my front tire. They were out of required tire last evening and back here today to get it fixed.
Over charge didnt put my break pads back on almost killed me
The best service and Mr Renee the best
Excellent service, great coffee and on time delivery.
Good
Service was a nightmare
Very good service there especially in the cashier, thank you