Customer service was very helpful and gave me a discount code with free shipping just because I asked! I liked getting to add my own image.
Love the products! My product was a little messed up but they sent me a new one and it looks amazing!!
Purchased a Groupon for Iphone X and it is PERFECT! I will never get a case anywhere else!
Awful customer service. When our first package of items arrived we were missing two items. So, we contacted them and they said they would be sending them soon. When the package arrived all that was in the package was more of envelopes not the cards we ordered. When we contacted them a second time they insisted that the package had been delivered with the two cards that we are missing. Still havent heard back from them since then. Please do your business elsewhere.
Our products are guaranteed 100%, and we take pride in our customer service. We do our best to accommodate every customer, and we want everyone to be satisfied with their experience. Our premium products are one of a kind, and are sure to impress. The design options are limitless! If you can imagine it, we can make it! Enjoy :)
Ordered phone cases, luggage tags and cutting board. Excellent work, timely delivery. Impressed with the customer service and quality of the products. Will definitely use again!
I am recommending you do not do business with this company if you want your invitations to be sent in a timely manner, and with the correct envelopes. After opening the package on a Saturday, I found the envelopes were not the correct size. I emailed the company, including the designer, and also called leaving my message. On Monday I emailed that if they could not be mailed overnight, then I would buy 30 envelopes and give them the receipt for reimbursement, Since they did not respond until noon on Monday I had already gone out and purchased the envelopes ($14.97). I was told they were not going to reimburse me or send new envelopes overnight. My only option was to wait for their two day mailing, which may/may not arrive Wednesday. I am leaving town Wed and will not return until Sunday. SO the invitations will be a week late. The event is May 6.When I told her I was going to write a bad review, sheresponded with go ahead if that makes you feel better. I would not recommend this company with that attitude!
I have ordered several items from here and they have always been excellent. Had one problem but the customer service fixed it right away. Definitely recommend for custom gifts.
This company has horrible customer service. Cannot talk to anyone, you have to leave a message and they do not call back. Takes over a week go get emailed back. I placed an order and it took over 15 business days (23 calendar day) for my order to ship. I asked for them to cancel my order and refund my money and they wouldnt. Very dissatisfied with this company.
Got it quick and it was exactly what I expected :) Needed help with a photo and support made it so easy.
Love their personalized products and their fabulous customer service!