Dylan Moore was very helpful, knowledgeable and upfront! He kept us informed and delivered as promised!!! Excellent service!! We are very pleased with our shopping experience. If anyone in Edmond is looking for a new mattress, Jim and I highly recommend Dylan at Roger Mathis Mattress Company!!!
Went in today to purchase a twin mattress, as well as a full size set. I was warmly greeted by Dylan, who began by asking super polite questions to determine mine, and my 12yr old Sons, needs/wants. This place is amazing. Dylan was so incredibly kind, and helpful. There was ZERO pressure about items more expensive that I wanted, and helped both me and my Son find exactly what we needed, in the correct price range. I would recommend this store 10/10, the Customer Service, and care for the Client was awesome!
Hands down best customer service I have ever had.Dylan takes care of his customers, and is super professional.The easiest buying experience i have ever had, I definitely will be recommending people to come.Great service great place to go, you feel super welcomed just overall really really awesome experience.Go check it out you will not be disappointed!
Wow! Just Wow! Dylan is amazing and so knowledgeable. I was so overwhelmed when it came time to replace my mattress. I did hours of research that just overwhelmed me even more! EVERYONE said their mattress was #1 whether it was box or traditional or hybrid. Dylan was patient and explained the differences.I told him my sleep habits and comfort needs and budget and he showed me the mattresses he recommended and bam! I bought the second mattress. Can’t wait to get it home and sleep on it. I highly recommend this store. He was never pushy and he made me feel very comfortable.
Dylan is a true professional and is extremely knowledgeable about mattresses and the importance of sleep. I love my Tempurpedic and I have Dylan to thank for it! 10/10 come see this guy!!
Mattress is fine. The delivery guys broke my things on delivery and the owner has decided to quit answering our calls directly and speak only through a unknown person, because they dont think my hallway mirror is worth $140, thats not including the baseboard and corner piece that was pulled away from the wall. Just asked for them to replace the mirror. 2 months later and still not replacing what they said they would. Unless you want take the loss of your own personal properties to get something delivered, I would head to some other store.
We just purchased a queen mattress set from Conner! We are very happy we found this small family owned business! We had just left another mattress place and saw the big billboard that said turn around and go north. We did and we are thrilled we did. We saved over $400 and we loved the customer service. Look at the other mattresses places if you want but then go here. You’ll be glad you did.
Their customer service is great. I bought a twin mattress and box springs. It was good for about one year. Unfortunately it has broken down and very uncomfortable. I don’t have any ill will for this company. I just wished I would have done more shopping elsewhere and more.
Bought a queen size Tempurpedic from Roger. Very knowledgeable about matresses and the differences. Way more comfortable experiences buying from a local small business than a large store. Love the matress. Delivery service was great too. Definitely will use them for the next matress I buy.
Make this your 1st stop for matress shopping! Thanks for the great deal on the mattresses! Looked at several places but Roger & Conners friendly service and great prices got my business. Thanks again guys!
My wife and I went in the store to check it out and get an idea what would best meet our needs in an adjustable bed. We had no intentions of buying when we entered the store. Roger was extremely pleasant to work with and shared the many options available to us in an informative, conversational manner. No pressure tactics were employed and we found the perfect split king, adjustable base mattress perfect for us. This is how buying a mattress was intended to be! I highly recommend this store and the product selection available to meet any need. Buy local!
My brother bought a mattress set from Roger and recommended him to us. Roger, Lisa and Connor were a pleasure to work with and extremely knowledgeable. Their beds are of great quality and their prices are the best in town. We bought an adjustable bed and LOVE it ! No more neck or back pain. We also helped our parents buy their new beds here, too ! Their service is better than anyone weve dealt with before. We highly recommend Roger Mathis for great prices, products and service.
Randomly drove past this store and decided to come in to check it out. Pleasantly surprised at the professionalism and customer oriented business attitude of this father and son store. Highly recommend shopping here for your mattress and would come back here again. Pricing was good as well. The store made some more money off of me for the mattress protector but appreciate Conner’s honesty in telling me that having mattress protector and mattress on the same receipt means extra warranty from the mattress protector side. They will honor it even if a stain occurs. We shall see...
Conner and Roger were amazing! They were very welcoming and friendly. Our bed and bed frame was delivered for free within a week of us ordering it. We would highly suggest going to this store if you are looking for a new mattress!
Amazing customer service! My new adjustable bed and mattress are so comfortable. Roger Mathis went above and beyond to make sure I found the right mattress. I spent three hours in his store, laying on each mattress and he helped me pick the perfect one. Dont even spend time going to other stores, you wont get the customer service, knowledge or pricing anywhere else. Plus free delivery and haul off. Thank you Roger!
Finally a place without gimmicks! Thanks to Roger and Conner for their help and honesty!!
Could not believe the level of customer service. Absolutely the only place we will ever go for our bedding needs both Roger and Conner were top notch. Made us feel like family. You must go check out their store and you will see and feel the difference! OUTSTANDING!!!
Shopped many stores, never experienced such top notch service. Made us feel like family and the prices were amazing!! Saved us a ton of money, they delivered it on time and for free!! Thank you to the owner Roger and Conner for excellent service we are glad we stopped in. Amazing check them out!!!
Great personal salesmanship. Great price. I’m 51 years old and this is the first great dealings on a mattress purchase. I will be dealing with Mr. Mathis in the future for sure.
Old fashioned honest customer service. Thanks Roger and Conner. Highly recommended doing business here.
All I can say is WOW! Buying a mattress is like having to buy new tires! Nobody wants to spend money on a mattress:) BUT....Roger made my experience painless, saved me a TON of money, delivered promptly and now I am enjoying my new mattress back pain free! I could not be happier with the customer service and my new adjustable bed. Thank you Roger and Conner!
Was looking for a matress store and came across rogers matress outlet. We met roger himself which is the owner. He is such a awesome guy with great customer service! He made sure we left happy!! Great prices!! Great sturdy matresses! Great customer service..couldnt ask for better! We will sleep GOOd tonight!!!
My husband and I were in need of a new mattress due to his severe sleep apnea. We went to several stores and were ready to give up when we found, Roger Mattress Company. Roger showed us an amazing adjustable bed now my husband sleeps so much better and has more energy, thanks to Roger.
Conner has an amazing knowledge of the adjustable beds. I love mine!
So happy with our new bed!!!! The price was a lot less than the same bed elsewhere and the customer service was amazing!
Father and son business, reasonable and diligent people.