Excellent customer service. Workmanship was A+. Provided a fast and accurate estimate. The work was completed faster than expected. This was for one of our service trucks so we needed it back quickly…Pacific delivered! I would highly recommend using this business. Thank you for the terrific experience!

So, I was having a day where strange things kept happening. The finale was that my cell phone slid into a small opening at the back of the console in my Expedition and fell into the abyss behind the dash. I called Pacific Collision Center in El Cajon late afternoon on a Friday, and with an upbeat response David said Come on down, we will look at it right away I got there at 4:15pm and Arthur met me as I parked my car saying phone behind the dash, let me look at it I hadnt even walked into the office yet and they were helping me!Then he moved my car into the bay and he and another man started looking at how they could retrieve my phone. We called my phone so they could hear where it was hiding, and then 25 minutes later Arthur walks into the waiting area, smiling and holding my cell phone! These guys are my heroes now, right?In 30 minutes I am back on the road with my cell phone, now being stored in a more secure location. And to top it all off...you ready folks? They wouldnt allow me to pay for their time. Yep NO CHARGE!These folks were only concerned that my day got better than it had been. (Of course they probably chuckled a bit too....Im sure its not a regular occurrence that some one loses their cell phone behind the dashboard)I know where I will take any car I have for repairs in the future!! These guys were GREAT!

I went for an estimate for some damage to my Infiniti QX80. Price was great to fix it. Took it in for repairs and got it back in timely manner as promised. The work repair looks amazing. I highly recommend Pacific Collision Center to anyone who needs to repair damage to there car if they want it professionally done. All staff are kind and friendly, top of the line equipment.

I was referred to David at Pacific Collison for bumper painting repair by my Ford Dealership. The entire experience from first contact with David to car delivery was exceptional. The bumper repair quality was excellent as they matched the rest of the vehicles paint color and gloss perfectly, difficult given the color code. They went so far as to detail and buff the entire car as well...Thank you David and team!

I had the best experience with Pacific Collision Center! I met with Art and Ed who were friendly and extremely knowledgeable about the industry they are in. Not only are they passionate but they are perfectionist and it shows in the work they complete. I brought my 2016 Honda Accord in and the quality of work was better than I could have ever imagined. It looks like the day I drove it off the dealership lot. They immediately started the process for me and contacted my insurance company. They, not only fixed my car but made the entire experience as easy as possible for me. I was very fortunate to find this shop and would highly recommend them to everyone. The shop is clean, the team is friendly, and the work is truly amazing! Thanks again to Ed, Art, and the Pacific Collision Center Team for the wonderful work.

I’ve had to deal with the stress of being the middle man with my insurance company at other body shops. This was not the case here. As soon as the car was in their hands, all the stress was gone. They handled everything from start to finish with almost no involvement needed from me. The fast and friendly service and constant progress updates really made this place stand out.Other than initially getting in a car accident, this was one of the most painless experiences ever. Top notch work and extremely helpful staff. My car looks better than it did when I bought it.

Art, Ed, and everyone at Pacific Collision are the best! Customer service is awesome - they were very friendly, professional and accommodating. They fit my job in quickly and their work was amazing. I would definitely recommend this shop! Thank you so much Pacific Collision!

Took my Lexus F Sport in for repair last week. German was courteous, professional and knowledgeable. He knew exactly what needed to be done and how long it was going to take. He beat Lexus dealer price and other quotes I had. The finished product was above and beyond what Lexus or others could have done. Extremely happy with work done. I totally recommend this shop for all your needs. Shop was clean and employees were friendly. Ask for German he knows how to take care of his customers makes sure you leave happy.

I had the best experience with Pacific Collision Center in El Cajon! They were very professional, timely and friendly. I came in for an accident repair for my bumper and trunk. There was a fair amount of work to be done, but David was awesome! He kept me updated on the work and repairs and completely handled dealing with the insurance company. I definitely will be coming back for any future work I will need done. Thank you everyone at Pacific Collision Center!

Took my daughters car in to get an estimate because her car had been sideswiped. The car is a 2009 they gave me an estimate as much as the car is worth $4,500. I told them they are out of their mind talk about way overpriced I only paid $3,800 for the car. So I took the car to somebody else that I know that has been trusted by a few friends. And what a surprise they gave me an estimate of $1,900. I think Pacific collision Center is trying to make up for their losses during covid. Such a shame that a company would try and take advantage of people during these times I do not recommend them whatsoever unless youre willing to pay high prices and watch your insurance go through the roof or empty your pockets if youre paying cash. I would also like to say the place that I did take the veil to get repaired does probably better quality work than you people do and they are up to the standards of the highway and safety department they do top quality work Ive had work done by them before I just thought I would check your company out because somebody told me you do good work and your prices were fair unfortunately you may do good work but your prices are not fair they are off by a whole lot The cost you tried to charge me was more than double of what I paid to have the car repaired

Amazing Customer service. The staff are very friendly and professional. The shop is nice, clean, and follow covid protocol. Excellent work quality. They are fast and efficient. Extremely happy and highly recommend Pacific Collision Center.

Stress free experience. Honest People running a Professional Shop. The end product was very High Quality. Not to mention it was on schedule with the time they quoted. I would refer them everytime.

Very nice place friendly people and honest well tell you straight out whats good and not so good. Best place