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World Auto Body - El Cajon
187 N Marshall Ave, El Cajon, CA 92020, United States
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World Auto Body - El Cajon
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ma
Review №1

Would not recommend to come here. Only reason I went to this place was because my insurance chose that place for me. I had went in for a simple fix. To repaint my back bumper and side panel. The first time around they didn’t do their paint job evenly because they had to touch it up with paint which was wayy to noticeable. Took it back the next day, which ended up being worse since they only painted half the bumper. Not only doing that makes one half whiter looking but if you run your finger across you can feel the roughness of the paint. They ended up leaving paint residue drip down to my black diffuser, and a thick clear line which you can feel down the middle of the bumper as well. Not only did I waste my own money but my time as well. DONT COME HERE. First two pics are what needed to be fixed. Last two pics are with the touch up paint. Last pic is to show how one half is whiter than the other half.

Wo
Review №2

Repaired my vehicle through an insurance claim. Was updated and repaired in a timely matter. There was a delay in a part arriving but that was on the manufacturer, not the shop. Thanks World Auto Body

Ja
Review №3

Dont go there i take My car twice for fix My left mirror and they cant fix it.. only 1 mirror really.... They try to be Friends with costumers but they work Bad.. and they make scratches inside the Cars like My car ....i recomend to find a better shop for your car ..just see the ratings of the shops... Dont waste your time, money ...that make scratches inside My panel door and they tell My insurance they dont do it ..now i have to fix it by My shelf...Stay away of this place...

ma
Review №4

I brought in my Mercedes cls 550 to this shop through Geico & omg did they have poor quality. All the employees play friendly when you go in but towards they end their sharks.My Benz was spray painted and it took them a month and a week to get it he paint off when I was told it would be done in 3 days to a week — when I picked it up they have trashed my car and broke my hood latch and they did not take responsibility for it instead they had the nerves to tell me that it was broken before.I would not suggest to bring in my car here even through your insurance. auto body should not represent geico

Ty
Review №5

They did what they said you wanna do and then song With 5 star results I will not go anywhere else

He
Review №6

They did a super job fixing my poor car after it was nudged by a large panel truck owned by Turner Outdoors Company. Be careful tho when they promise that your car will be done. They let the final worker go home early the day they promised my car would be done.

Sc
Review №7

We have gone to World Auto for multiple auto body repairs. They are fast and efficient, easy to work with and their repairs and paint match are first rate.

Sa
Review №8

Super friendly and professional. Rigo was very thorough about my car. He spend time explaining things to my satisfaction. Of course, the job was well done too! They have connections with Enterprise so the rental car company will pick you up if you need a rental car for a couple of days.

Da
Review №9

Quick and friendly service.

Mi
Review №10

I went to World Auto Body to get my car fixed through Geico insurance. The guy that was doing the estimate was so rude to me. He told me that he didnt want to do my repair even though my insurance sent me there. He said he didnt think he could make me happy. And I was blown away. All I asked was that my car was repaired to its original state before the accident. He told me to have a nice life as he walked away. What a way to treat a female customer or any customer. Total waste of my time. A rental cast was waiting there for me also. Dont waste your time there.

Jo
Review №11

Good job on fixing my car. They work with lots of different insurance companies.

De
Review №12

Well was gonna come here but over the was trash so I could imagine the work. Plus the terrible reviews already. That was a close one lmao!!!

Me
Review №13

I was referred here by Mossy Nissan across the street. Someone stole my tow cover on my front bumper. When I came to pick up the piece the next business day, it didnt match 100%. We chose between a 1 and 2 on the pearl coat that evening. I picked it up the next day 8am, perfect match!As for the customer service, they were courteous, knowledgeable and upfront. I appreciate a good business and this here was great service and Im a tough critic! Its been two weeks no chipping or peeling. Has warranty.

Do
Review №14

This shop is Amazing ! Very Professional & knowledgeable. Great work done with showroom quality results.Daniel and the staff are the best ! they kept me informed and answered all of my questions & concerns.I highly recommend -World Auto Body-

Si
Review №15

Did wonderful work...until they told me to follow up on a repair with my mechanic to specifically have them install a part that didnt solve the problem. They should not be making mechanical recommendations they dont stand behind! Now, my shop did the work, Im out the money, and the problem isnt fixed.

Bo
Review №16

My outside rear view window on Lexus SUV was broken by vandal. After getting quote and pre-ordering a new mirror. I was pleasantly surprised that they were able to install while I waited. Manager Ricardo was very helpful in getting me a great price on the mirror and installation versus Lexus dealership. Very happy with results..

Da
Review №17

I brought my car in for a Geico auto insurance claim. The folks at World Auto Body are very friendly and courteous. Daniel was the mechanic with whom I worked to get everything resolved (easy name for me to remember); they got my car fixed and back to me by the end of the day. Daniel was honest with the scope of repairs and cost, and their prices were fair. Highly recommend these guys!

ch
Review №18

I had a immobile car that was backed into on camera at my work. Well the guys insurance picks my car up knowing it’s not drivable and brings it he’s for the look of things. Not only did they not fix my car even though it’s on camera but they had left my car there. Two kids missing work single mom it’s been a nightmare. And they didn’t pay to fix my car because they didn’t know what it looked like before. But was on camera. All I can say is world auto especially Nikki has been my saving grace in this nightmare. Good luck to that guys insurance company is all I can say. Thank u Nikki. Your my angel in this

Ja
Review №19

They are quick to take your vehicle because insurance will pay them for the repairs but after that any semblance of professionalism is out the door and they do not return your calls and are slow to do the repairs. When my vehicle finally was finished nobody bothered to call me and tell me it was done until four days after it was finished and I called them and they said it has been done. After repairs were finished I noticed there was a trim piece missing and once again they have been slow playing me for more than 6 weeks and not returning calls and not fixing their mistake. I am having to get my insurance involved to force them to correct their mistake. I do not recommend this business unless you enjoy being treated like dirt.UPDATEAfter many more weeks of being given the run around, it was determined that they put the wrong bumper on my truck and are denying it, also it was found that the parts were not securely fastened to my truck. My insurance is sending me to another shop to REDO all the work done by World Auto Body. Consumer BEWARE.

Ga
Review №20

Got in an accident (other persons fault) and their insurance sent me here. Did a great job fixing the damage but unfortunately some kind of chemical overspray is eating away the paint on the roof and causing big gray splotches everywhere. Hopefully I can buff it out before it gets any worse.

Do
Review №21

Great customer service

am
Review №22

Not recommended. Good paint job but not paying attention to the details.

M
Review №23

I brought my 2018 hynduai in there shop.my car got hit by a taxi destroyed engine parts paint bumper lights etc was a mess!!!! They took care of everything made it look brand new again..I would recommend this place for sure.The service was fast and the service manager was on top of everything.

EE
Review №24

Dont ever go here especially if you have Geico adjuster here for your accident claim....horrible experience with geico in house adjuster tainted this place. OVER PRICED BODY WORK AND PAINT!!!!

As
Review №25

Dont bring your vehicle here. After dropping off my car on Wednesday April 17 I was told it would be ready in less than a week. I call back on Tuesday April 23rd and am told it will be ready on Friday April 26th At the latest. Friday comes around and I call to ask about my vehicle to which I get a long story about how a computer problem caused my bumper not to get ordered and is still not delivered. Monday April 29th finally rolls around and my bumper is there and installed but due to overcast skies it couldnt be painted. On Tuesday April 30th I finally get my vehicle back but a part of the driver side bumper (trim) is still missing and was never ordered. I pay the $500 and am told the trim would be in by Friday May 3rd. I arrive at the shop on Saturday May 4th to have it installed and am told the shop sent it back because my vehicle was no longer there and they didnt know what was going on. I now sit here on Monday May 6th with another it was ordered but not delivered yet response and an incomplete job although payment was made. This place is the worst!

Ja
Review №26

Great Auto body and paint. Working with many insurance companies.

Ro
Review №27

Great job

Gu
Review №28

Gr8 work at world auto body. Totally satisfied with there work 😎

Ke
Review №29

Poor quality work. Not very good work ethics, and little communication on when the problem with my car would be sorted. Don’t be fooled, choose another body shop!

Mi
Review №30

Work was incomplete, 300.00 over iestimate, 6 days late. Do not recommend.

Ke
Review №31

The place is very easy to get to, right off the freeway. The day we were there, several office people were out with the flu. They were very professional and personalble. They apologized for the delay, their waiting room was comfortable. Gieco messed up the paperwork,, they made some phone calls and we were able to drop off the vehicle for repairs.

Le
Review №32

Geico sent me here after one of their insured hit my car. Shady shady. Low ball estimates, try to bully you into having their shop repair it so they can use cheap after market parts. Tried telling us that if we took it anywhere else and it was more than their estimate we would have to come out of pocket for the difference! BS, I know what a supplement is, and I took my 6 month old car to Ford where at least I know any OEM part would not be cheap with work done sub par.

No
Review №33

Do not waste your money

Ch
Review №34

Took far too long, horrible customer service, didnt put all nuts and bolts back. I was missing two very noticeable screws on the inside of my vehicle. I do not recommend.

Ma
Review №35

Literally the worst, delayed pickup on my car several times, no update calls, quality work is average, better off at any other auto body shop!!

Je
Review №36

Liked the service, I had a couple questions after the car was released to me, and they gladly fix the issue, my vehicle had a rear end bumper hit. Shop left the car looking like nothing happened!

D
Review №37

Quality work and the best service youll ever received

Ro
Review №38

They did a great job.

Ya
Review №39

It took them 3 weeks for a broken window. It was always one excuse after another and they didnt take good care of my car when i went to get stuff out of it the whole inside was caked in dirt. Upon finally getting it back they didnt clean it very well and also did t do a good job on fixing the damage the broken window caused

th
Review №40

Good service

Mo
Review №41

Great customer service!

Ev
Review №42

Great work!

we
Review №43

Superior service!

An
Review №44

Very attentive, good service.Mr. Rigo Garcia very kind.

Information
33 Photos
44 Comments
3.6 Rating
  • Address:187 N Marshall Ave, El Cajon, CA 92020, United States
  • Site:http://worldautobody.com/
  • Phone:+1 619-444-6555
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5PM
  • Tuesday:8–11AM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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