Wow, did I get great service here! I was greeted when entering and many team members helped me find things and answer questions. When I went to check out, Adrian Ramos helped me with many parts I needed to order. He was very friendly and knowledgeable about everything. He is also bilingual, but I did not need that service! He even offered to help carry a battery out to my truck. Thanks Auto Zone for being awesome. I will come back here for all my auto parts needs.
Customer Service provided by Justin Q. at Adams Ave location was great. Very attentive and gave me pointers on my head lights on my Honda Civic. Will be coming back because of his customer Service.
Honestly Jonathan did an amazing job! I needed a battery change and he went above and beyond to assist me. If you need REAL assistance, ask for Jonathan. That guy deserves a raise!
I just went in for a quick purchase! Got fast and friendly service. Spoke to the Store Manager and thanked him! Highly Recommended!
Best prices on vehicle parts, & will match/beat competitors prices! My lifetime warranties pay off, since I love my 15 yr ol vehicles. Excellent service-staff. Gr8 hrs: 7a-10pm + Sat/Sun.
The costumer service is always amazing even the manager of the store was amazing he actually took the time to help me and explaining some questions that I had about my car
I highly recommend auto zone and if you have the opportunity ask for Morrise Stallworth
Nice guys. Extremely friendly and helpful
The cashier was helpful, kind,quick and attentive. I had already done about an 1hr and a half of research on a specific part I needed from there and it said online it was in stock. Good thing was it actually was in stock so after a couple of seconds of giving him the details of my car and the part number, I was able to quickly receive my part and be on my way.
Heres a place were you can get warranty on ea part,great prices too,this is my place to shop for parts!!
Very helpful employees, thank you.
Super super slow was in there in line for over 20 minutes with only 1 person in front of me and 3 employees working the registers how ridiculous
Very unprofessional, both employees outside smoking and hanging out, over charged for basic oil $18.30 for two quarts of Valvoline max life 5w20 the price on the rack said $ 7.49 when I asked the employee if can honor the price on the rack he said “ I’m not the manager and the price was wrong” he seemed more concerned with his cell phone at the register . I may or may not contact the(BBB) Better Business BureauTRANS #958551. Store# 4187
Very friendly, I ordered my part and it was paid for. I drove up, called the guy and he brought out my part. I really appreciated that.
Very good selection on auto parts. What ever question I had they answered.
Staff was helpful, but didnt have what I needed.
Good service, had my Nissan radiator in stock for a good price with a lifetime guarantee
They had the wright part with good service
Excellent. I didnt have the tools to replace my car battery and they did for me in a couple of minutes.
Very helpful staff. Will definitely go there again.
Affordable and reliable parts
Usually has everything you need for DIY repairs. Employees are not the most knowledgeable as for amounts of fluid needed, however (said I was doing coolant flush, employee said I only needed 1 coolant for my car, but 1 didnt even fill it halfway, so I had to borrow someone elses car to get more coolant since my vehicle was inoperable thanks to that). Pricing is decent. Not much variety per part type (1-2 options per most parts). Update: they have given me wrong parts 3 times in a row, dont think Ill be back. Stupidity is ridiculous.
I was early to buy a car part for my a/c but l did not know to much about it. No body pay me attention when l asked for assistance. It pass 2 hrs and I returned, a young guy assist me and checked my car, then he exactly knew what l needed.
Good service
Didnt go there!
Nice but very dirty restroom
We were driving to San Diego from Phoenix and our car had some issues. We pulled into AutoZone and they were extremely helpful and highly recommend them as their service was amazing. Very very pleased with them and the quality service they provided.
I couldnt buy a part because I didnt wish to share my phone number and address. Went to OReillys instead.
Just got some wind shield wipers and the staff was friendly and even installed the wipers for me.
So helpful great deals
Ive always received excellent customer service at AutoZone Locations in EC & Imperial
Standard issue place. Parts around, employees at the registers, no one asking if I need/want help. Luckily I didnt, but it would be nice. Even checking out seemed to be a struggle for the employees to muster the strength to grunt the total and give me my receipt. This was quite a while back, but I am still somewhat hesitant to go back and see if anything improved
AUTOZONE Commercial has excellent customer service. Manager Angel and Adrien always available to help me find best deals to offer to customers.
Great selection and service
The two gentlemen closing on 10/27 were great. I was 2 hours away from home and somehow managed to break my radiator in the sand dunes. I had a basic idea on how to fix it but they definitely helped me make it happen and I was able to make it home ok. Super friendly guys. Thanks again for the help.
Workers make everything easy for you, they recommend the best parts for your car.Service was really fast.
As soon u go in the customer service is good
Scott’s too busy and important put me on hold for 10 then told me, when my wife got to his AutoZone she could look the parts up herself. Called Holtville AutoZone thank goodness for Marco, he said they had the $100 of parts and supplies in the Store ready to be picked up. Said he would be more than happy to help my wife when she get there. What’s another 10 mile to be treated descent. I already know Scott’s going to say the costumer is always wrong or the Boss says don’t treat anybody with respect sent them to Holtville.
Courteous
Always good people. Good help. Best prices
Limited supplies. Only had 1 of the item I needed.
Went there to buy an air filter. The line was a bit long. The cashier working started helping people from the very end of the line, essentially letting them cut in front of us. I was very disappointed as I had to wait longer, even though I was there first.The person in back of me even complained about our treatment, but it seems that the cashier working there didnt even care and kept helping the customers in the back of the line.Very poor service this time around as I usually go to auto zone for car parts and accessories. I will definitely start checking other stores for better service or the Auto Zone in imperial.
Is better now, staff makes that extra effort to help you not as before that would take you long time to pay because looked like they were short staff
Very friendly and helpful.
They helped install air and cabin filters after purchase. Great customer service.
Great staff, super friendly and helpful. Definitely drive the extra mile for this location. Well stocked
No help at all!
Employees are too scared to help customers due to Covid Issues. U__U
Prices & service is excellent. I called in to check the price & if in stock. When I got there is was up front in the counter waiting for me. Super service. Thxs Cliff.
Excellent customer service and fast
Always helpful and knowledgeable
The members are always very helpful and knowledgeable. My experience has always been great especially if Lorenzo is there to help me.
They had what I need
Very helpful.
This is the best service and attention to there clients i am very happy to have this auto parts has my number one of all in general
Good service
Answered what questions i had. And what cool enough to give me s discount for the wait.
Excellent customer service! Very helpful employees, as an example, Lorenzo gave excellent service installing 2 new Bosch wipers.
Rude employees, just wanted to buy one product and as soon as I get to the cashier after waiting in line for 10 minutes, he closed it. Where am I supposed to purchase it??!!! No cashier. It wasnt even an automotive product, so I didnt need help, just a cashier to pay. They closed it. Really? They say to go to the other register but no one was there. Horrible business, rude employees
The staff was very helpful and answered all my questions promptly. This is a place I can trust and know what I pay for is good.
I came to this AutoZone to get a part, and the guy said they didnt have it. So I went to Brawley and asked and they said there was on in El Centro 😑🙄 so I had to go back to El Centro smh.
Got some pretty cool stuff that others dont have
Best warranty. No hassle service. Professional staffing
Because they care for us and all people.
Everything was very CLEAN. The employees were very helpful and friendly!
Very nice customer service. Mr. Lorenzo was very helpful and patient.
Sometimes receiving the correct parts is a small struggle, but the employees really try their best to correct any mistakes and keep the customer happy.
People dont know what they are doing, wrong parts where sold to me and now I have to pay again for the install .
The arrogant people that work there need some classes at ivc about basic knowledge of cars and if you call for parts they always have them UNTIL you get there then the person that said they have the part is gone and so is the part
Clean well organized. Friendly service.
The sales persons at Auto Zone were very helpful and courteous. Thank you.
Any parts u can get .and warranty are very good
Great prices especially the service speak to the manager always willing to help
Best automobile parts & not to expensive. The customer service is so expecial.
Great custemer service and they help u what u need
Very helpful employees, very good selection of products.
Helpful staff very knowledgeable and eager to help
Very helpful staff.
Got what I needed. In stockNo hassles.
Clerk was very helpful they tested my battery and replaced it
Organized store. I needed USB car adapter and employee Sergio went out of his way to assist me, knowledgeable and helpful.
My husband doesnt buy parts any other place than AutoZone
Bad customer service from the employees, and management, assistant manager was getting attitude with me...
Everytime i ask someone for help they are knowledgeable and understand me with my sound effects trying to replicate my car. Thanks autozone
The service was great at this autozone
Have always had good luck with them
Excellent service. Nice and helpful.
Very good customer service
Fast & Friendly staff.
Very nice people here
Great service and knowledgeable employees
Get service and parts for your car, they,ll check your battery, read out car codes free, tool lending. There are times when theres a line have to wait about 20-30 min to get help, not uncommon.
They take care of u
Really clean and orginized..
Reason Im putting to post on here as they drove me around 23 different auto zones to get the right parts and the parts that they said that they had in their store and did not have them I will not do business with autozone again and I will not recommend them
Cean store, Friendly staff and very competative prices
Fair prices, they stand by their products
Well... its AutoZone. What more do you want? 10/10 would buy another alternator