Angie,Crystal and Teresa were amazing!! just the greatest customer service Ive had in a long time. So helpful, not in a rush just so pleasant

Very tasty drink! Go ahead and treat yourself to some coffee.

Staff is super friendly when you enter. Great place to sit down and get homework done. Dont forget to tip the workers :)

The parking lot is a little wonky, but I was able to walk in and pick up my mobile order extremely fast. Good job folks.

Great staff, fast service. At times there might be a long line of cars or people waiting ibside for their coffee to avoid long wait times, is better if you place thr order through your phones app. What i like the most about this coffee place is that you can catch up with some school woek, while enjoying a nice cup of coffee. Definitely a great atmosphere and nice cold air conditioning.

I like this location better than the rest staff friendly

To the guy with curly hair and tattoos, thank you for the cake pops 😭 Im so embarrassed! My GooglePay REFUSED to work, my phone was at 1% and I was freaking out, and it just so happened that today was the day I opened a new bank account and did not have access to my new debit card 🙃 thank you so much and sorry!

Not bad but no more splenda.

The best coffee place ever

Baristas were busy working, yet no one bothered to acknowledge, look up, call out order, approach at register or pick up side and when the one girl did. She did not speak, she just reached and gave me mi pick up order that I couldnt even see. Poor service.

Robert is great on satisfying the customers. Plus great advice in replacing any drink if they dont have it.

Great like every time

Drive thru is usually crowded but the staff is great!

Great coffee...but never have the almond croissants anymore :(

I love Starbucks but lately the drinks have been inconsistent. Some menu items arent in stock. The staff overall are very kind. Will re evaluate in a couple weeks to see if things improve.

Love pumpkin spice

Excellent staff fast service staff members friendly clean environment will recommend

Great spot. Out of the thousand times Ive been there theyve only slipped twice. It wasnt even a big issue either just a mistake on a size but the drink was on point. Super polite and excellent service.

Its all good, but they are out of my favorite drink again...

Had issue with reloading my card manager came out and helped without hesitation him and his staff had amazing customer service skills. Appreciate the great service

Love💕💕💕 always get my order right and great costumer service 👍🏻

They are always willing to help with finding a good drink when youre not sure on what you want.

Very nice place on the corner of Justo Sierra and Lazaro Cardenas in Mexicali. Hot Americano was good, but the representative told me they did not have regular sugar. I said what?? I paid 19 dollars for a venti size americano, two tall hot chocolates, and one tall caramel frapatino. It seemed kind of pricy being that its in Mexico. The mighty dollar doesnt go far in Mexicali because the merchants raise their prices when the price of the peso drops against the dollar.

Curb side pick up was super fast and check in was super easy.

If you get a cheese Danish ask for it double toasted

All staff was great 👍

Its consistently good wherever you find one. Is it the best in the world. Now, I live in Santa Monica...where we have some over the top options for yuppie coffees, but whenever I travel, Im thrilled to find Starbucks.

We stopped here mid way between phoenix and San Diego. Its your standard Starbucks! This one had Latin music on the radio and Spanish speaking staff, which makes total sense this close to the Mexico border. Anyway, the coffee was fine and the location was clean, and the baristas were friendly. What else is there?

I dont go here often, mostly because I like to go to a cafe that feels more like home and can host groups of friends without feeling too crowded. But the staff was very friendly and fast here. So defianlty a great place for a quick coffee or tea.

Very busy so it took 15 mins! But the coffee was fine.

Good sercice

It was great despite ordering six different drinks the wait was minimal. Not only that but the lady at the window gave me a box to place the drinks since they were out of cupholders. Resourceful and polite.

That first sip feeling

My favorite place but they getting pricier and they do have different kinds of payments

Over priced

All the drinks are delicious and apart they have a good treatment towards the customer, I love this place

I have gone to many different Starbucks all over California and some in Vegas... Every single time I go to this one on my way home (3hrs away) I get a rude employee. Never get even a smile or a Have a good day. No manners and no politeness. I still go cause I need my drink to drive home lol but ugh its pretty annoying not to get treated nice. I have worked customer service myself for many years, I know we all have bad days... But right here its like everyone has a bad day every day. 😶

I love this Starbucks location my new favorite drink of theirs is their mango passion fruit lemonade 😍 super yummy if youre looking for a refresher. I also love their black and white mocha Whit dark chocolate drizzle... Super yummy any style frap or hot. I like to order it hot especially for this cold time of year. Happy holidays!:)

Loved it! It is so huge and comfortable! Loved the layout, a place to actually relax with not a lot of noise. Rhe beverages and food are great!

This is the best Starbucks in the valley. wonderful service... there is a male that works there he really is great at customer service you should have 10 just like him. keep up the great work

Got a refresher. Enjoyed the the service there

Great refreshments

Fast and friendly

Very nice location. The parking area is very limited, if you want to park right next to the store. The service is great, the stores is very big big on customer service, I definitely feel welcomed when I stop by there on the way to the mall. It can be hectic during the holidays, but so is every other place. The way the drive thru is set up is not ideal, lots of traffic that can block other drivers parked.I absolutely recommend to use the Starbucks app to place your order online and avoid long lines in the drive thru. Its better to just get off for a minute, and pick up your order and youre on the road again. Its starbucks, what else can I say, quality products.

Service here is pretty fast even when they have a rush. I always order the caramel frappuccino with extra caramel drizzle and they always get my coffee done just the way I like it. The employees are professional baristas & super sweet, just like my frappe.

Hard to go wrong with Starbucks. I ordered a blonde Vanilla Latte, but they dont sell the blonde here. That is fine since it is the holidays I ordered a Eggnog Latte and it was delicious. I drank 3/4 of it then started tasting grounds, so I had to throw out the last 1/4 of it. There are usually a few grounds at the bottom, but it was undrinkable once I got to this point without a filter.

Nitro brew for drizz

Amazing customer service! I can see why this place almost has a perfect rating. Made a quick stop here on my drive back to AZ. Their ovens were down when I ordered a baked good, so I had to wait a few minutes for it. They ended up giving me a free drink coupon, a tea, and an extra baked good. Will definitely stop by here next time on my drive to California!

Very nice and friendly employees at this location. They get the drinks out very quickly and do it with a smile. Can’t ask for much more.

Good coffee and lots of variety.

One of the best small Starbucks going. When you go there you are treated like you are very special. Always a good experience.

This particular store is open late which is great for non-alcohol drinkers. What a nice place for folks to gether.

Very nice large clean store with good service! Bathrooms were also clean yay!

Could make my order right the first time.

Nice place for coffee, lemonade and frappe lovers. Very refreshing to be.

Poor customer service barista with poor attitudeI got my order wrongBesides my drink tasted bad

Never went to starbucks

I was driving from Sandiego to Phoenix.I stopped by at this Starbucks and had some coffee. After further 2 hours of driving, I realized that I lost my phone and remembered to have left it there in the store. I called these guys and one of the employees confirmed that he has my phone. After I told I had driven too far from the store, this gentleman shipped my phone to my home address. I am so obliged and thankful to him. He is the nicest guy I have ever met.

Nice Starbucks. Full service. Friendly staff and quality drinks. They definitely take pride in their work and have great customer service.

Very bad service the last time I went to this starbucks I did it to pock up an order that had been made through the app they simply did not see it or did not want to see it arrived to pick up my order and they did not even have it ready to wait for them I would have asked for my order upon arriving at that starbucks

The 5 stars are for customer service!! Very nice people, very calm environment and obviously great coffee!! The drive thru is always a hastho when it comes to parking and long line during busy hours. Maybe a Remodeling wouldnt be so bad for this Starbucks, but the location is perfect!

Its a Starbucks. This one is smaller than the rest, bit it usually does just fine anyway. People are nice and everything is as expected.

Coffee is expensive, what else is new huh? However the service is fast and pretty spot on. Employees are knowledgeable of drinks and promotions. May be a little busy at times with the mall being right next to it but which Starbucks isnt.

This is a typical Starbucks, which is way above the norm for Imperial Valley. Im impressed that the company managed to keep there standards high even out here... Especially since few other large chains havent managed to do that.

As always excellent customer service and coffee!

It was very busy. They didnt take to long to make the drinks. They moved the line along fast.

Very friendly staff. Had a vente peppermint mocha frappe with whip cream....mmm good!

Grabbing our caffeine fix before our journey home, our daughters decided to try Mango Dragonfruit. The sip I had tasted good, refreshing. We went through drive-thru; I cold see the problem they were having as the line for drive-thru cut off parking spaces for people dining in. Other than that, a seemingly decent store.

I frequent this Starbucks and its about what youd expect. Service could be a bit friendlier but I get theyre busy

Excellent customer service as always! Convenient location near IV Mall.

I use the online app to order and it never fails as soon as I show up my drink is just being called. Excellent customer service at all times

Decent waiting time p

I prefer this Starbucks to the one across town. Please note this site is in the Imperial Valley Mall parking lot, not the mall itself.

Great service, fast drinks, and a quiet place to study, relax or just have fun with your friends

Great customer service

Very friendly staffing, the coffee was a bit strong for my taste overall is a good Starbucks to come and enjoy a cup of coffee.

They put extra attention to your order

Love Starbucks in any location. Great people and great drinks

Great store good service every time I go there 😊

Super friendly. Restrooms were clean. Beware if your vehicle is low that the entrance from the street is a bit high.

Service is always good, morning greetings on point.

Great customer service, great clean environment, and a great place to study and hang out. Definitely my favorite Starbucks so far!

Have not been there in a long time

Love the way they make the drinks

Friendly environment. Nice service

How can this barista be so narrow minded? An order I frequently buy had spoiled milk. I asked to get it fixed, same taste again. Then the barista goes ahead and tells me that I dont know how it supposed to taste. Then she tells me I dont know that I need to shake it. This barista must of been indoors with no contact with society to be this disrespectful. SB has no fix for these dumb new youngsters.

Great service, solid quality. Only issue was getting out of that darn parking lot!

Very professional Starbucks. Good customer service and delicious cappuccino.

Great place, great service, and all have a smile

Did a mobile order and the service was quick, the Frap was delicious

👍

Nice new store. Friendly staff.

Its peaceful and relaxing.

The girl working the drive thru this morning had to be the rudest person Ive come across at Starbucks. So rude, that I didnt even bother mentioning that she got the order wrong.

Long lines fast friendly service nice employees

Always great service and great coffee.

Because they giveyou a laarge cup of ice water..

Baristas need more training in prepering drinks or they just dont care. Clean facility.

Nice place to have a conversation

Nice place, delicious coffee.