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GameStop
11912 Valley Blvd suite c, El Monte, CA 91732, United States
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GameStop
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Pa
Review β„–1

This place is Awesome! They are always ready to help with questions and very kind to my family and i. They have made my lil boy(who is a die hard Gamer)very happy and satisfied. I will always chose Game Stop for all his game stuff. Thanks Game Stop for making my lil guy HAPPYπŸ‘βœŒπŸ’―.

An
Review β„–2

They never answer their phone, Ive been calling 2 times for 3 days straight. OTHER than that the store itself is clean, There is a decent variety of games and consoles. Also funko pops and merch. The workers do their job.

mo
Review β„–3

Very nice employee and very helpful.

Al
Review β„–4

Love me some GME...

Go
Review β„–5

Dope people in da GameStop. Also some of their old game’s are $0.99 which is a very good price although it’s only a disc.

Ki
Review β„–6

A nice size shop, with lots of things on display.

Ca
Review β„–7

2nd time in this store. Nothing special about it, but the customer service was great.

ps
Review β„–8

Great place to shop video games if youre a gamer.

Cr
Review β„–9

Went to this location recently. Excellent customer service in helping me find Switch headsets, wired & wireless. Even opened a box to check cord length for me without any pressure to buy.

Jo
Review β„–10

Great game selection.

V
Review β„–11

They did a good job. They were quick and informative. Good customer service our go to gamestop

Da
Review β„–12

Its my favorite store

An
Review β„–13

Maybe if you guys would pick up the phone people wouldn’t be such a**holes !

Ra
Review β„–14

I just come to this place for my son to be honest but a lot of various things to choose from

Fa
Review β„–15

Really clean, friendly employees. If they dont have the item they right away ask you if you want them shipped or they tell you which other store has it. Fast checkouts

mo
Review β„–16

Nice, clean store and friendly helpful staff!

De
Review β„–17

Best service and great people and staffGood job guys

Jo
Review β„–18

GameStop claims to be opened until 11 but schedule on door says 6. Drove out here to find the store closed.

Li
Review β„–19

Friendly staff. Really helpful and nice!

Ad
Review β„–20

Another great gamestop employees friendly and helpful

Gr
Review β„–21

Always good. Get great deals for my sons PS4 and accessories he uses. Its great there close by and have certain games for autistic kids use. A+ in my book.

Ru
Review β„–22

The young man that help me was very nice

Ol
Review β„–23

Called ask a question and the rude lady hung up on me

Da
Review β„–24

Best place to buy and sell games for any system

Re
Review β„–25

Very clean and well organized XD I really liked visiting this GameStop store and its really close to where I live so Ill be going more often. 5/5 for me

Sa
Review β„–26

Great games and deals, with customer service.

Ja
Review β„–27

Best place to go when I need my Nintendo games and gift cards, and they have great service and are friendly

ju
Review β„–28

Very good customer service.

He
Review β„–29

Very friendly staff and nice. Slim pickings on exclusive funko pops.

Go
Review β„–30

Huge selection of video games. I come with my little brother and buy games. Also grew up going there the atmosphere Is cool. The service is good the workers are very nice. The trade in system isnt good however. But its still a excellent place!

To
Review β„–31

They just put up call of duty 4 and when I tried to get it they said they didnt have it, got me excited but they ruined it

Ke
Review β„–32

Pretty big store.

Ga
Review β„–33

They always have what my nephew wants and very helpful...

Je
Review β„–34

Let me tell you great customer service!I was calling on regards to my PlayStation 4 and spoke with a guy name Marquis. He was so helpful with the information I needed to reboot my nephew’s PlayStation. I knew nothing about it and I had already called 4 other Game Stops, but the one in El Monte came through, well actually Marquis did. Thank you!

Ch
Review β„–35

Terrible customer service

R
Review β„–36

Such a grate selection of games and the prices are the best.

Ja
Review β„–37

It has space and the staff is nice. The place is organized so you can always find what you need easily. If you need help the staff is always there to help you and will give you the option of another store to visit if they dont have what you want. The service is fast so you never have to wait for more than necessary.

Aa
Review β„–38

The usual. Depending on the time you go I guess. I was one of the first ones in today at about 10:02 AM or there abouts. Didnt get the gentlemans name who rang me to but hes very friendly and knowledgeable. Now, when this place gets busy, its BUSY! Especially with all them little kids that are loud and grab everything... Im guessing most video game stores are probably like this.

Fr
Review β„–39

The Workers are very helpful, didnt feel obligated to buy something that didnt need for my system...I was very satisfied with my purchase!:)

Is
Review β„–40

Used games good prices.

Da
Review β„–41

Best games and good prices

Ch
Review β„–42

Was very friendly and patient with us .

Ma
Review β„–43

I go here to get my preorders for funkos and games. We have Karina G talking and giggling with an ex employee instead of taking care of there customer. Waiting 10 + min line to tell me they dont know how to preorder a funko and/or look up the funko they had called me in to pick up. Seriously, ill be cancelling all my previous orders here and I wont becoming back to this store. Im done going to gamestops if the customer servious is this bad.

Jo
Review β„–44

Good service. Even when packed they take care of u. Cool staff chill.

Da
Review β„–45

Friendly service. I came in to buy some older games. Everyone is always so helpful. The only place Ill buy games besides ebay.

Br
Review β„–46

They straight lied to us, guy working the cashier had told us that that they had run out of the exclusive Fortnite β€œcodes” for the pickaxe this and they had run out that morning, we entered the store around 2, like at 3 my nephew pulled to gamestop and immediately saw a kid walking out with a card code. Then my nephew walked in and they told him that the kid before had took the last code they had. What absolute lier, keep in mind Im not some 10 year old, I had money to spend, but they told me they didn’t have anymore.

Ma
Review β„–47

Seemed well stocked on used games for Xbox and Ps4, staff was friendly enough and its a rather large store compared to most. You dont feel like you are in a closet looking for games like most Stores.

Mi
Review β„–48

Very help full

BE
Review β„–49

I love this place this was my first time coming to this one

Re
Review β„–50

Great staff here. Its always organized and clean too.

Fr
Review β„–51

Okay place if you like to get games

Os
Review β„–52

We all love video games there cant complain I like it

Be
Review β„–53

Its fine. I bought NBA 2K19 here from a male cashier. Hes cool. Im giving it 3 stars because of him, and thats itThe other times I come here is when someone else is working there. Mostly females, I cant speak for all of them but the ones I encounter do not greet me. I guess they think Im a hobo with my sign board? Heh. The Dollar tree ladies dont greet me either. Odd. So, anyways. I dont feel welcomed at this GS so I go to the one in Alhambra.This GameStop employees might be cool with other customers, but Im okay going to some place else. I once did buy a used ps3 game, the employee had given me a broken disc with a cheap cover, she nicely replaced it with another copy with an original cover with it, kinda confused why she wouldnt give me that in the first place. Not that Im spoiled, its just, hey, this customer might like the one with the actual cover. I might make his day with it.. Nah, that didnt originally happen.Its clean and organized. Moderately busy on the weekends. The employees are nice but genuinely is the question.

Ma
Review β„–54

Ive had mixed experienceshere ranging from not have my pre-ordered game the day it came out to excellent service. I was wary pre-ordering again, but this time it all went smoothly. Im still firm in physical copies over digital so Ill keep buying here as long as I keep playing games. Employees have mostly been very friendly with a few exceptions here and there.

Ch
Review β„–55

Best gamestop around. Staff is knowledgeable and helpful.

Ch
Review β„–56

Great employee. They are always working hard. I went to pick up a hold for the Red Hood pop.

He
Review β„–57

Better than most other Game Stop stores.

Jo
Review β„–58

Its been awhile since I have to be there for the first vibe from the banger bass and Im sure you will have a wonderful time with the family

Ha
Review β„–59

This Game Stop has the nicest people working here if I could rate them more than 5 stars I would super helpful. They go above and beyond to help you out and they know what they are talking about.

An
Review β„–60

Very helpful and had everything I need. Very nice and polite

F
Review β„–61

Super petty business. PS4 has a tiny little slit on joystick that can be easily fixed and they want the controller for free basically on a PS4 trade in, so it drops your value by a full controller and still take your controller...how are you going to have a special but then undercut the original price.

Om
Review β„–62

The only game stop around my area thats close. Very friendly people, always helpful, and any questions will be answered to the best of their knowledge.

Fu
Review β„–63

Good attitude on spot with recommendation but she need more help. Wait time bad.. I just w as wanted to pay..

Er
Review β„–64

One girl very knowledgeable and the other doesnt want to be there..

Ma
Review β„–65

Always a pleasure going to this GameStop. Very friendly and helpful employees.

Ci
Review β„–66

This place has games other gamestops dont typically have. Its my go to place to shop when in the area. Their prices are also better than other games stops Ive visited.

Ri
Review β„–67

This Gamestop has great customer service. Ive been a pro member for about 3 years now and I havent had anything bad to say about the employees or the quality of service they given me.

Th
Review β„–68

I went trade in 2 Games and I got $15. Gamestop: Bend Over.

Mi
Review β„–69

One of many fun places my grandson takes me to spend my hard earned money.

ce
Review β„–70

Interactive staff. The games they recommend have never let me down. These guys know their stuff!

Jo
Review β„–71

On the website it said it closed at 11 but they close at 6pm on sunday

Ma
Review β„–72

I feel like GameStop, like game freak, should have gone extinct a long time ago...

an
Review β„–73

These electronics are fake I didn’t get the warranty for the ps4 controller and it brakes 2 weeks later haven’t hit it once never going here again

Ma
Review β„–74

My go to for all my games! Love the staff ALWAYS have been very helpful with any questions I may have!

Ju
Review β„–75

Average GameStop, employees are nice. Only issue is they dont always have stuff in stock that theyre supposed to and any Nintendo giveaways are over in less than a day

Ja
Review β„–76

Great games and nice people ok prices

Ov
Review β„–77

Dont know what they are doing

JL
Review β„–78

This place was absolutely my favorite GameStop place. They mostly have the games I like.

Fa
Review β„–79

No specials and everything is over price but its clean and very empty so if you dont like people its ok haha

Da
Review β„–80

They take advantage of people trade for old games dont give their real value so they can jack up the price when they resale it

Er
Review β„–81

A lot of sections of games as well as for the different devices your using

Ru
Review β„–82

Staff is COMPLETELY knowledgeable 0n All your Gaming questions!!!!

Lu
Review β„–83

Good services, polite very positive employees.

Le
Review β„–84

They are friendly. Well walk around and see if anyone needs help. They also know lots about gaming.

Om
Review β„–85

This place sucks I wouldnt even bother coming over here anymore. The staff are rude and wouldnt even bother helping you.all they say is welcome to game stop. Assholes

An
Review β„–86

This place is the best

In
Review β„–87

They have reasonable prices for consoles and games too.

Ma
Review β„–88

Im just getting 2 know GAME STOP..BUT I THINK I DID WELL ON A REFURBISHED SP4 AND A YEARLY DISCOUNT PASS

Mr
Review β„–89

The BEST gamestop around

Sa
Review β„–90

Just bought extra space for my Xbox and everything was fine

Ed
Review β„–91

I find it funny how most of the reviews here arent really reviews it just seems some of these people went to this GameStop once or twice and just because they didnt have anyone at the counter right away they just say Gee this place has shitty service. I mean Ive been going to this GameStop for years never had a bad experience at all, I mainly go to this one just because I never ever got mad. The workers are cool and always answer my questions well in store and on the phone, I just think people are always in a rush or cant wait a few minutes anymore. I get annoyed at some of the customers that come in ask stupid questions and follow up with another question now thats a pain in the ass, I like this GameStop a lot, people just need to stop hatin.

Da
Review β„–92

This place has a great selection of video games and hardware

Ju
Review β„–93

Nintendo switch is our craze right now.

Jo
Review β„–94

Its a small store some of the employees can be rude, not all but some

Ed
Review β„–95

Its okay

ne
Review β„–96

Gentleman helping us tonight was great!!

Ar
Review β„–97

Was next door at Gas Company paying the gas bill.

Br
Review β„–98

No game capture devices for sale here!Cold ass ice!They said they’d give me .20 cents store credit for red dead redemption on Xbox 360

Ro
Review β„–99

Ok πŸ‘

De
Review β„–100

They have actually improved

Information
39 Photos
100 Comments
4.2 Rating
  • Address:11912 Valley Blvd suite c, El Monte, CA 91732, United States
  • Site:https://gamestop.com/store/us/ca/el-monte/2471/el-monte-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 626-350-5319
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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